FreshBooks Erfahrungen
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4486 Bewertungen
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Hilfreiche Software für ein klein Betrieb
Bewertet am 24.4.2023
Gute software für klein Team
Gute software für klein Team
Vorteile
Mit FreshBooks konnten wir als klein Team unsere Arbeitsqualität verbessern und beschleunigen. Besonders für Finanz Themen und Rechnungen
Nachteile
von mir aus als klein Team ist schon sehr gut. Aber passt nicht für ein große Unternehmen. Das sollte noch mehr Tools und Futures haben.
- Branche: Großhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Für ein kleines Unternehmen optimal
Bewertet am 11.1.2023
Vorteile
Eine einfache Buchführung mit allen Funktionen die wir brauchen.
Nachteile
Nachteile haben wir keine festgestellt.
- Branche: Bankwesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
FreshBooks - Smarter replace of QuickBooks
Bewertet am 25.1.2024
Great experience - using it personally and for business, performs core accounting (General Ledger /...
Great experience - using it personally and for business, performs core accounting (General Ledger / Accounts Payable / Receivable) functions and provides lots of reports and lots of automation and great UX
Vorteile
Better pricing, better user interface and more functions as compared to QuickBooks (and all same functions are equally good but more intuitive)
Nachteile
Not much - possibly capturing expense receipts and better AI-driven logic to organize them by expense category could use improvement. Possibly more financial reports
Warum FreshBooks gewählt wurde
Better pricing and better user experienceZuvor genutzte Software
QuickBooks OnlineGründe für den Wechsel zu FreshBooks
Better pricing, better user experience, more reporting and customer support- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Awesome Small Business Invoicing & Time Tracking Tool
Bewertet am 13.5.2024
Overall, I love using Freshbooks for time tracking and billing clients. It is easy to use and makes...
Overall, I love using Freshbooks for time tracking and billing clients. It is easy to use and makes my agency look very professional.
Vorteile
Freshbooks helps our digital marketing agency keep track of tasks completed for clients and allows us to list those tasks on invoices that can be paid via ACH or Credit Card online by our clients very easily. Freshbooks templates are very professional looking and my clients have a very good experience.
Nachteile
I wish payments would process to our bank account faster.
Sometimes invoices go to spam when sending emails to customers through Fresbhooks messages.
In Betracht gezogene Alternativen
QuickBooks OnlineGründe für den Wechsel zu FreshBooks
Freshbooks has a better user interface and is easier to use than Quickbooks.- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
Not really for a small business only really small business.
Bewertet am 24.7.2024
Fair on the product. Poor on overall support. The chat bot is almost useless, and I need to start a...
Fair on the product. Poor on overall support. The chat bot is almost useless, and I need to start a support ticket.
Vorteile
I do like the interface, and about 80% of its features are pretty good. But I really need to other 20%. It's not QuickBooks online.
Nachteile
The reports and the Analytics need a lot of work. I've sent in MANY suggestions. The reports are only good for the smallest of business. While we do under 1 million a year, we do need decent cashflow information and detailed reporting by COGS categories. In our case Mechanical parts and labor vs Upholstery parts and labor. We also need good Job costs data. I would not mind doing it manually, but the data is not broken down to do this.
The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account. VERY slow responses from support and takes days and weeks to get their "process partner to fix it.
Export of your data for backup can be done, put it is very manual and time consuming. There is no path to exporting items and services. I'd like to do this so we can have a copy in the shop.
Warum FreshBooks gewählt wurde
I was looking for more features. Wave is a good product; we are just a little too big for it. It lacked most of the features, that don't work well in Freshbooks.Zuvor genutzte Software
WaveGründe für den Wechsel zu FreshBooks
I thought it could deliver what we neededAntwort von FreshBooks
Hey Ronald, thank you for taking the time to share your review of FreshBooks.
Our Support Team is here to assist in hearing and sharing any feedback on your behalf. I have shared your comments regarding your support experience and response times with the appropriate folks here.
If there is any feedback you have not already shared directly with our Support Team, our team would like to better understand your experience and discuss your feedback more in depth. Our Support Team can also assist with the export of Items and Services if needed. You can reach our Support Team via https://www.freshbooks.com/contact ^DM
- Branche: Informationsdienst
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Accounting without Breaking the Pocketbook
Bewertet am 7.11.2024
Great overall experience and very clean, pleasant user interface.
Great overall experience and very clean, pleasant user interface.
Vorteile
Freshbooks lives up to its name... fresh! It's user interface is open and easy to navigate with all the main features necessary in accounting software.
Nachteile
I wish there were more options to customize the invoice and estimates. I would really like to make those documents fit my brand.
Gründe für den Wechsel zu FreshBooks
User interface and the cost comparison couldn't be beat.- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
One of the best accounting softwares to have out there on a budget
Bewertet am 17.4.2024
My overall experience with fresh books is excellent I've never had any issue with the system it...
My overall experience with fresh books is excellent I've never had any issue with the system it works perfectly fine customer service responds right away if you do have any issues I remember I missed a payment and they gave me a call to remind me and even gave me enough time to pay it without canceling my account or not allow me access.
Vorteile
Fresh books is really easy to use I love the integration of being able to have my invoices paid having the instant liks and much much more This is just a great software all around to manage your business.
Nachteile
I wish it integrated more with other softwares like high level and other CRM softwares but hopefully they'll add this in the future other than that everything else is great.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Easy to set-up and use with good features.
Bewertet am 3.9.2024
I've been using FreshBooks since I started my business over 12 years ago. The support is excellent...
I've been using FreshBooks since I started my business over 12 years ago. The support is excellent and it's easy to use. It has cut my accounting time down significantly so I can focus on my business.
Vorteile
It's convenient and easy to set up and use.
Nachteile
I wish the connection with Stripe was two ways. It can't pull in my income that comes outside of Freshbooks so I have to manually do it.
In Betracht gezogene Alternativen
QuickBooks OnlineGründe für den Wechsel zu FreshBooks
It seemed easier to use than Quickbooks and the cost is better, I believe.- Branche: Druck
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Freshbooks software
Bewertet am 31.7.2024
Vorteile
Ease of use, flexibility and the ability to personalize our templates
Nachteile
Payment options are limited and the rates are pretty high.
In Betracht gezogene Alternativen
QuickBooks EnterpriseGründe für den Wechsel zu FreshBooks
Pricing was a big factor with regards to why we stayed with Freshbooks.- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
FreshBooks made it easy for me
Bewertet am 7.8.2024
I use it for my home business I can keep everything in order.
I use it for my home business I can keep everything in order.
Vorteile
What I like about FreshBooks is how user friendly it is.
Nachteile
There really are no down sides from using this product.
- Branche: Kunst & Handwerk
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Freshbooks Exceeded my expectations.
Bewertet am 29.8.2024
Vorteile
As a small time business owner, I appreciate Freshbooks offers so many amazing features at a fraction of the cost. The software is user friendly. I can export invoices as opposed to typing each one. Freshbooks also integrates with my Quickbooks account. There is also a 30 day trial period that allows businesses to get familiar with the software and try before buying.
Nachteile
There are currently no complaints at this time.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
Good for new companies
Bewertet am 24.10.2024
It was good when I had a low number of clients. Outgrew it pretty fast though.
It was good when I had a low number of clients. Outgrew it pretty fast though.
Vorteile
Freshbooks has a modern user interface and cheap.
Nachteile
Maybe to fancy and modern, hard to find the areas to navigate to.
In Betracht gezogene Alternativen
QuickBooks OnlineGründe für den Wechsel zu FreshBooks
The price was way cheaper, but you get what you pay for.Antwort von FreshBooks
Hey Ryan, thank you for taking the time to share your review of FreshBooks.
To discuss and better understand the feedback you've shared, please reach our Support Team via https://www.freshbooks.com/contact ^DM
- Branche: Religiöse Einrichtungen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
My Overall Overview of FreshBooks
Bewertet am 21.10.2024
As an Accountant, I am able to relish a lot with FreshBooks, mainly creating and sending invoices.
As an Accountant, I am able to relish a lot with FreshBooks, mainly creating and sending invoices.
Vorteile
There is nothing hectic like carrying out repetitive tasks. FreshBooks allows me to save time by automating repetitive accounting tasks such as invoicing, inventory control and billing.
Nachteile
Even my overall rating depict that I face zero issues when using FreshBooks.
- Branche: Bankwesen
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Freshbooks
Bewertet am 20.10.2024
Freshbooks is a software that it helps to make the best accounting software designed for freelancers...
Freshbooks is a software that it helps to make the best accounting software designed for freelancers and small business.
Vorteile
Most thing I like is it allows to make invoice and accept payment with credit and debit card.
Nachteile
It gives you an overview of your total profit of your business.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
FreshBooks is all that is needed to perfect financial operations.
Bewertet am 20.8.2024
It has been a very yielding journey getting utilize FreshBooks powerful accounting tools to sort...
It has been a very yielding journey getting utilize FreshBooks powerful accounting tools to sort out our financial situation. It has made it easy for us to manage our cash flow and to streamline our financial operations like budgeting and invoicing. FreshBooks gives us accurate financial reports that gives us vision about our financial situation and ways to make it better.
Vorteile
FreshBooks has a expenses monitoring function that gives us accurate expenditure insights to help us avoid overspending. It has very powerful data security functions that keeps our financial data very safe and confidential. FreshBooks also provides outstanding financial analytical and reporting tools that makes it easy to evaluate our financial health.
Nachteile
Honestly, all that could have gone right with FreshBooks has gone right leaving us with nothing to dislike about it at all.
- Branche: Kunst & Handwerk
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
My experience with freshbooks
Bewertet am 12.5.2024
I praise freshbooks for it's, simplicity, efficiency and the ability to streamline accounting tasks...
I praise freshbooks for it's, simplicity, efficiency and the ability to streamline accounting tasks for small businesses and freelancers.
Vorteile
I like FreshBooks for its user-friendly interface and intuitive features, making accounting tasks simple and efficient.
Nachteile
It handles complex accounting tasks and consider its pricing structure more transparent compared to other options.
- Branche: Rechtsberatung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
FreshBooks works lit.Keep The Fire Blazing
Bewertet am 11.9.2024
Vorteile
The upside of using FreshBooks is it is powerful enough to provide features we need, but at the same time i don't need to have a masters degree in accounting to use it.Additionally,it makes time tracking, expense tracking, accounting and invoicing a breeze.
Nachteile
I wish there was a more user-friendly way to organize past invoices.
- Branche: Kosmetik
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
FreshBooks: A User-Friendly Solution for Streamlined Accounting
Bewertet am 26.6.2024
Overall, FreshBooks offers a seamless and efficient accounting experience tailored for small...
Overall, FreshBooks offers a seamless and efficient accounting experience tailored for small businesses and freelancers. Its intuitive design and automation capabilities streamline financial tasks, improving productivity and accuracy. Despite some cost considerations, the value it provides in terms of time-saving and ease of use makes it a highly recommended tool for managing business finances.
Vorteile
FreshBooks excels with its user-friendly interface and comprehensive invoicing features. It simplifies time tracking, expense management, and financial reporting, making it ideal for small businesses and freelancers. The automation of tasks like recurring invoices and late payment reminders saves time. Integration with numerous apps enhances its functionality, making accounting straightforward and efficient.
Nachteile
The pricing structure can be a downside, especially for very small businesses or freelancers on a tight budget. Some advanced features require higher-tier plans, limiting access to essential tools for lower-tier users. Additionally, while generally intuitive, certain complex accounting tasks may still necessitate additional support or integration with more robust accounting software.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Totally disappointed in FreshBooks
Bewertet am 18.4.2024
Overall Frustration and Disappointment
My experience with this billing software was overwhelmingly...
Overall Frustration and Disappointment
My experience with this billing software was overwhelmingly negative. It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the software's poor usability, unreliable features, and lackluster support left me with no choice but to seek out alternatives.
Vorteile
Nothing.
It has nothing that other billing software doesn't have.
Nachteile
If you want to attach a multi-page PDF to an Invoice, only the first page is attached, and the PDF is also blurry and of poor quality.
Team members must share a single signature on emails to send Invoices.
Customer service is terrible; they never answer calls.
The Invoice Details report does not include the reference field, which is one of the most critical information in an Invoice.
Antwort von FreshBooks
Hey Eva, thank you for taking the time to share your review of FreshBooks.
I have shared your feedback regarding PDF attachments and the Invoice Details report with our team. Our Support Team is here to assist however possible - I do apologize for the experience you've shared, and I have ensured to share your feedback with our team.
If you have not already shared your comment regarding email signatures with our team, please reach out via https://www.freshbooks.com/contact with further details so we can ensure to capture your suggestion in detail. ^DM
- Branche: Telekommunikation
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Fresh books to the max
Bewertet am 10.6.2024
This is a great application and software as well. I don’t have any bad comments about it. It is so...
This is a great application and software as well. I don’t have any bad comments about it. It is so nice and it is worth the price.
Vorteile
I love it. I love how it works smoothly. It is very useful on my everyday work life. I use it in the morning in the afternoon and in the evening it is part of my every day. Use love how this system works. The software is fast.
Nachteile
Nothing everything is OK for me. I find it really good. I hope you also find it perfect for you. It was a very good software.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Essential small business accounting
Bewertet am 19.12.2023
As a person with zero accounting knowledge, Freshbooks gave me to confidence to run my own business...
As a person with zero accounting knowledge, Freshbooks gave me to confidence to run my own business and know that all the taxes and bookkeeping would be done right and wouldn't cause me stress. It was very easy to get started, and I've learned a lot from using the software.
Vorteile
The easy-to-use interface, with helpful tooltips and explainers made it easy to get started. The invoice automation features made it very fire-and-forget to get paid on time every month.
Nachteile
The transaction fee for Freshbooks handling invoice payment is quite high, and only comes down when you start paying them more, and some of the more advanced features are locked behind a Sales call to negotiate pricing.
- Branche: Verlagswesen
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Fantastic experience with FreshBooks
Bewertet am 28.8.2024
It makes invoicing and managing finances straightfoward.
It makes invoicing and managing finances straightfoward.
Vorteile
I like how it has made it easy to use invoicing across multiple currencies.
It has also simplified the payroll process for me.
Nachteile
Nothing that i disliked while using it, everything was perfect.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Simple, Reliable and Reasonable Pricing
Bewertet am 6.8.2024
Vorteile
It is extremely easy to create clients accounts,records review,edit time entries and also generate invoices.Additionally the timer and the expenses in the project menu are just incredible I love how all the features work together to save us so much time.
Nachteile
I wish it were easier to keep things accurate ie within expenses being able to sub categorize expense accounts,instead of having to create journal entries.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
I recommend it for each and every business owner
Bewertet am 2.9.2024
Experience is unbelievable beyond my expectations
Experience is unbelievable beyond my expectations
Vorteile
Totally love it , practical ,super easy easy to navigate
Life saverr
Nachteile
Too expensive to my budget
I wish there is offers
- Branche: Marketing & Werbung
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Best invoicing and accounting software here
Bewertet am 23.3.2024
After trying so many software like QB, Freshbooks is one of the best software. I recommended this...
After trying so many software like QB, Freshbooks is one of the best software. I recommended this app to few of my friends over the years and everyone is satisfied.
Vorteile
It is easy to navigate, simple to input data, not expensive for the accounding system. once you insert all the info and connect with the expense accounts, it is easy to use. I run my reports, prepare tax documents in seconds. i would like greater visual customization of invoices and estimates in Freshbooks. Freshbooks has perfect value for money product in compare of other software like QB.
Nachteile
overall great platfrom, but poor execution on the mobile app.