OnBase Erfahrungen

OnBase is a great and easy tool to use for patient case management. As someone who is often responsible for verifying the health insurance of patients, I need to create caseloads on OnBase. Through doing this, it is easy to manage and track the different steps of the insurance verification, insurance claims, and billing through OnBase. What I like the most about this software definitely has to be how it streamlines this process.

There is definitely a bit of a learning curve for those who are using this for the first time. I think that most tools used in medical settings tend to be somewhat complex to navigate around and this is no different.

The ability to generate and query digitized documents was powerful.

Where to begin? If you're attempting to leverage this program for mobile document generation and/or signature gathering, look elsewhere! Numerous issues with sustaining sessions and maintaining connectivity. Furthermore, the error messaging is atrocious! End-users, myself included, constantly report not being able to successfully save documents or the program hanging on submission without any type of error messaging. Also, creating new forms is a nightmare! The number of places where profiles and and different data objects have to be created to get forms to correctly pass information is absurd. There's also no easy way to build upon old forms so you're stuck having to reinvent the wheel each time you may have a subtle difference or different process/user flow for an updated form.

Like how you can store all your files and documents in one spot with ease
Easy to retrieve information and documents
Integration with outlook to make it easier

The text is weird sometimes as to how it saves a document, not very helpful to have to change it every time you save a document
It gets complicated to use sometimes

I love how this allows you to seamlessly upload documents to this software and easily categorize where to store for easy navigation and search at a later time.

No complaints for the purpose I use it for.

It's comparable with the database software we use. A simple data entry screen allows the user to easily enter the information that is needed. In a matter of seconds, your documents are saved.

Too frequently, the software crashes and does not work. More than twice in the last 3 months the software crashed and we were not able to see our documents for a few business days. Customer service was helpful, but the problem took a while to fix.

Excellent content manager, excellent as a bpm, you can get the Mix with other systems (dynamics, outlook, your core software) and it woks perfectly

It’s expensive! But every cents worth it

At times the processes for accessing information can be a bit confusing / daunting. It would be nice if the software was a bit more user friendly so that we would use more features. The software has a lot of features but not all are easy to use (take time) so aren't being of use to us.

Needs to be more efficient processes; less clicks, more accessibility, drag-drop, etc.

I use this everyday to access documents for credentialing, I really love the fact that everything is all in one place for me to find. Document management is key and saves me time.

Make sure you get the right training, this program can be a bit confusing until you know what your doing and where your going.

Amazing support, very helpful and willing to go the extra mile. Very robust product that can be adapted to many different document situations.

Product does take some time to learn from a end user and administrative perspective. Product documentation was sometimes confusing or lacking.

La simplicidad al usarlo, la trazabilidad, los informes que permite generar en tiempo real, el control de acceso según los perfiles de usuario, el balanceo de los flujos de trabajo. En general es un software muy completo.

hasta el momento todo me ha parecido muy bien. Tal vez las diferencias entre los ambientes web y unity.

I like the search function, makes it easy to use and search for items without having to spend a lot of time searching.

I don't have any cons or complaints about this product.

We use onbase to easily store clients documents and paperwork. The search function on onbase is easy to use and has easy filters to find specific documents.

It can be laggy or slow at times. Sometimes when searching, it thinks for a few minutes before finding a file.

OnBase is easy to use and there are a lot of search options available to find invoices in the system.

The search feature lacks some functionality and sometimes fails to deliver expected results based on entered fields. It can take some time to find an invoice because it doesn't properly recognize some fields.

It has a lot of useful functionalities. I like the most "Document Upload" because it allows you to upload any document and store it in OnBase, then you can search it and view it.

Workflow Configuration is challenging if Workflow is complicated.
Requires a lot of time to research, test or hold extended training.

OnBase offers a lot of great features that make it easy for users to adapt to working with scans of the documents, rather than the documents themselves. It offers several options for organizing, searching, and file managing.

At times it can be difficult to navigate - and can be rather intimidating without proper training. But with proper training, it's pretty easy to use.

I like most all the features this software has to offer, and its modularity. While OnBase can do MANY things, a company only has to purchase the modules relevant to them.

What I like least is how to do some simple actions, you have to open and use 3 different applications. While developing forms and workflows, you constantly have to jump back and forth between the apps.

OnBase is easy to organize records by team member and subcategory. It's easy to find what you need and user friendly.

The software is a bit click heavy, and could be a bit more intuitive. Not a major issue as it's still very simple.

I like how all our documents can be scanned and saved on the system which gives me access to pretty much any document at any time. It's easy to search for documents as well using the different filters.

Nothing. It works great and is desktop based so it's very reliable. I suppose if you have a lot of documents saved in the system it can take a bit longer to filter at times.

The ability to configure indexed fields to perform auto sweeps of documents. This allows for various ways to segment the swept documents in different folders as well.

There are a lot of features to use. There is a lot to learn with auto-indexing, search categories, etc.

Easy to use. When starting my current position actually transitioning to new system, but have to refer back to OnBase periodically.

When looking for provider never able to find by name, has to be by NPI. Would like if there were more break downs for references and work history, instead of it being combined into one.

Ease of use, searching is easy. My dept. has scanned thousands and thousands of documents: personnel files, applicant documents, etc.

After documents are scanned, you have to manually commit or release each document. Very time consuming and hard on the wrist (using mouse to click multiple times). Editing is a little cumbersome.

This product has lots of features and functionalities. My favorite modules are: 1. Workflow. We can use this module to streamline our document distribution process. 2. Document Import Process. We can use this module to do bulk import.

The product is somewhat expensive. You need to purchase individual modules if you need more functionalities. The training classes are not cheap either.

OnBase is a great document imaging application that allows you to view, scan, index, and retrieve patient related documents and correspondence. The software also has the functionality of worklist.

There is not much I do not like about the OnBase software.

Onbase's simple-to-navigate functionality makes it incredibly easy to work within on a day-to-day basis.

Although it doesn't necessarily need a facelift, the look of the software is very plain.