Jonas Enterprise Erfahrungen

Great flexibility once you learn how to use it! Put the effort in ahead of time and during setup, get the buy in from your staff and given a little time you will have a solid package that is able to be tailored to your business. We were able to eliminate separate data bases we were keeping on different platforms due to the limitations of our previous software package!

Report writer could be a little more robust but overall it is not difficult to get the information you need from the system

Unfortunately we spent to much money on this product. I honestly can't think of any pros. we went with this product initially because it was a Canadian company and they would have a better handle on the accounting piece. our accountants think the software isa joke.

- Currently the it runs on a data base that no one uses, out dated. the company does a great job marketing the product but once you start using it, you will come to discover its not that good. Some examples:
Job names, contract numbers, part numbers etc , only allow a limited number of characters. some times client PO's or contract numbers are 15-20 characters or more and the field doesn't allow for more than 12.
- Many more to list, will probably run out of room.
- Support is not good.
- document control does not sync well, cannot drag and drop items from document management or emails back and forth
- EBI always go down.
- design your own forms has many limitations not customizable
- project scheduler is not customizable
- dispatch scheduler does not sync smoothly with the software
- e-mobile is a joke, not customizable
- no automatic update functionality for the software. has to been done manually. have to end all service to update and restart server.
- maintenance fees are very expensive, not worth it

The software handles WIP reporting very well. The subcontractor module provides good controls. The design of sales tax location codes provides good flexibility in sales tax reporting. The product has well-integrated applications. The F2 lookup ability in modules is consistently designed and very helpful.

1) I would like more standard reporting capabilities. Some reports need Report Generator reports to create. Others require DataMart. DataMart can obtain good results, but it is too complex for anyone but a programmer to design. Almost all contractors have to deal with reporting workers comp and sales taxes, so these reports should be part of a standard product and not need custom programming.
2) During conversion in 2008, it was difficult to fully convert existing data into Jonas and also tie everything to jobs.
3) Portions of the programming have fields with too few characters available. Examples are the Customer PO field in Job Cost and A/R, along with the part number field in inventory.

Lots of features and fairly easy to use.
Customer support, when we've needed it, has be good and typically provided in a timely manner.

Old interface. 15 character limit on inventory items (and having to use alternate part numbers) needs to be fixed. Even the alternate part numbers are too small for many of our parts.
Purchase order numbers, and cheque numbers are too short.
New modules seem like add-ons to the base program, rather than a complete integrated solution.
Inability to access some fields for custom reports. Some built in reports are poorly implemented.

The customer support whenever you have an issue, question or concern is outstanding, when you log a case they get back to you very quickly.

The system can be a little overwhelming if you do not have some training, but once you have been working with it for awhile (if you have worked with other accounting software) it is very user friendly at least for the general areas of each module. If you search in the tutorials Jonas is quite good at supplies assistance for most of the modules.
Therefore I can not really find a con.

The bookmark feature where you can have multiple screens open simultaneously is so convenient. Jonas is willing to accept input on new ideas and feedback on current features to keep the product moving forward. Our network administrator thought the Jonas user conferences worthwhile and learned a lot at the seminars and networking sessions with other users.

MIS processes an extremely high volume of service calls every month. It has been a learning curve using the new Jonas dispatch/scheduler which is vastly different from the previous dispatch board. Customer service reps have been working with us since the upgrade in March. Plus we are working towards implementing Jonas eMobile in September which should go a long way towards streamling our cumbersome data entry processes.

Jonas software does a great job of integrating all aspects of our business into one software platform. They stay on top of updating the software to keep it on trend with what we need.

I wish there was a better system for training. When we have a new employee come on board it would be great if Jonas offered a better training tool for us to use.

Logical, intuitive software to work with and timely, accurate reports
Actually able to be creative with Design your own report module.

I find that Help Docs search is not giving the desired outcome. I like better Video Tutorial Section.

What I like is that you can get the exact reports you want. The software is easy to use and understand. And I like it as it is structured and geared towards the construction business. The ability for Management to view and review daily standings, keep a track of many projects.

I believe the creation of a report can be a bit challenging, need more custom designs. That's all I have for now, the more I use the software I will see if there are any places where improvements may be needed.

Ease of use. The program is easy to navigate, fast and functional.

There are modules which you are forced into purchasing in order to upgrade the program although we have no plans to use them.

Overall the products are pretty accurate in processing data and generate financial reports, most of data can be downloaded in Excel for us to analyze.

The system should not allow unbalanced JEs to be posted, in addition, it should make it easy to run reports by Dep. IDs

That it has good Job Cost reporting features / E-Time Sheets / Direct Deposit / Work Orders that work very well. All modules work well.

Sometimes support takes a little to long. Some of the modules don't seem like they have been finished.

Once the setup is complete, the product is very easy to use. I also like the constant updating of the product.

The interfacing with other products such as Accubid is difficult, as well as the setup is a bit complicated.

The reporting options are pretty much unlimited.

This software package is not very intuitive. Data entry is not centralized, and you are required to navigate through multiple areas of the software to enter information that could easily be centralized in one data entry point.

We were sold on features that either do not exist or that we are now being told we should not implement. This software does not do automated workflows, which we were told it could do. Partway through implementation, we were told we would not immediately be able to use the mobile platform.

We understand this is construction software. However, this product was presented to us as a viable option to manage our service business, and we were assured that service management was a focus within the product. After spending several months in the software, we can assure anyone else looking for a service management solution that this is not the product for you. In fact, rather than replacing our outdated software, we are currently using both our old software and this software to ensure the new software is operating correctly.

Always looking for integration in construction software, Jonas did well in that, And everything we did with all the modules flow smoothly.

Some of the older version caused some problems, but the updates were quick and support is good and responsive.

I like the Accounting part of this product, being able to drill down and see exactly where the information is coming from as well as being able to see who did what and on what terminal. I also like the reporting capabilities that Jonas offers. I also think that the customer support is outstanding! Thank you Jonas! You have a great team!

I think that the contracts have been probably the weakest link for me. I would like to see more discussions on the service contracts. It would be nice to have more than one session offered at the conference on Service Contracts. We are still relatively new with this software (April 2013) so I am still learning.

Jonas is a great multi-faceted ERP. It covers all your accounting needs and takes risk in developing innovative solutions to our needs. There is a modern dispatch scheduler that allows you to manage your technicians, eMobile that allows techs to work paperless and provide immediate results. Among a few.

I have no complaints. I would add though that when deploying new products that more release information should be included with standard procedures.