Unleashed Erfahrungen

It is very detailed and keeps everything together. For food products best before date tracking is fantastic and all order processing paperwork is quality, customisable and very quick to print. The api with Xero is very good.

Some simple stuff . Warehouse transfers can be v difficult and time consuming can be overcome by good CSV imports and exports. It's a pretty great system.

We are a large electronic component distributor and have had many issues using sage for inventory. With so many work arounds we decided to look around and eventually after considering all the options decided on Unleashed. Unleashed for us prodvides everything we need regarding our distribution needs, we import from the USA and Europe and it makes it super easy to track our purchase orders straight through to our sales. It has saved us a lot of time on delivery notes, invoicing and purchasing in general. When there has been an issue not only the sales office in London and the bristol office have been exeptionally helpful, there customer service is fantastic and have always managed to find a work around. We have also used unleashed to propgate our products through our website so we only ever have to update unleashed instead of managing multiple product listings for the website, the APi is great and updates our products daily onto our website.

Not really found any yet, but as a distributor we would like to see a labelling facility for our products added at some point to the system. We have however spoken to the UK team and they are aware of this and hopefully it will be coming at some point.

It works well with Xero

They lied about how well it would work with Magento 2.

We bought Unleashed specifically because they told us they supported Magento 2 and that any orders placed on our Magento store would be fed through to unleashed and stock updated and fed back to magento. They told us this would be done through a 3rd party app and we paid them £300 extra for the privilege.

After over 8 months of set up and going backwards and forwards with Unleashed and their 3rd party app by Land digital for Magento, we were finally told that the connector would not work with assembled products. This is a crucial and basic feature of inventory functionality. We simply sell branded soft toys with various printed garments. Not hard.

Not only that, but they would take the stock figure from the total stock qty not the stock available figure after allocated stock was taken in to account. After 8 months, they finally admitted that the connector was not fit for purpose. Actually, I lie. They’ve never admitted that. They still think its fine, which is even more frustrating!

When asked if Unleashed had any plans in the pipeline for a native integration with Magento 2 the answer was no, so we now have a useless piece of inventory software that does nothing particularly more interesting than Xero inventory does on its own.

Dealing with 2 of the reps at Unleashed was incredibly frustrating. Their response to the failings of the connector was that it wasn’t their problem. True, its not their program but we were assured at the beginning and throughout by Unleashed that their software would fulfil our eCommerce requirements. It does not.

We now have meetings scheduled with Bright Pearl and Cin7 which have native integrations with Magento 2.

I use Unleashed daily as a key tool to be able to perform most aspects of my role.
Without this, my job would be a lot more difficult!

Their Customer Service team are outstanding and have often gone above and beyond when we have hit them with a particular challenging query.
I would recommend Unleashed to anyone looking for a comprehensive, easy-to-use ordering, inventory and customer management system.

Nothing that comes to mind. It is all pretty straight forward.

Unleashed made it so much easier for us to do away with the 5 different spreadsheets and allowed us to accuratelt manage our complex supply chain and importantly free up a lot of my time. When mixed with Xero I feel very confident in the financial and management reports we produce. We're much more productive as a business because of it.

Although the software does well at adapting to the majority of our business needs there are a few requirements that we don't have a good work around for.

Mainly, we sell our beer in our own kegs that we need to keep track of. There is no easy way of keeping track of which kegs go to which customer and also when they have been returned.

Works and is easy to use. I have recommended it to several customers wanting more inventory control than xero provides.

Missing a few key features that seam so obvious. You can't see the customers name when looking at sales of a product in the product or quotes. I would use this daily. We don't have the ability to mass delete quotes so the system is clogging up with old quotes. Many customers require multiple quotes unfortunately you have to open each one to delete it.

very easy to use and really easy to train new staff (2hrs max) good reporting and integrations with other programs. we integrate it with 3 other programs and the team love it.

Some of the reports would benefit with more options or the option to slice & dice more, sometimes we have to download info and do it on excel to get what we need. having said that, some of the reports we use are typically found in companies with revenue of 50m+ so most users may not have this issue.

Always adding new stuff.
Its not so huge its overwhelming with unused features at a cost. Has all i need and is intuitive to learn.
Lots of integrations so it can turn into a powerful component of a solid performing ERP.

Looking at what Xero offers and the price for it, i would have liked Unleashed to be a bit cheaper.
They have an Iphone app... i wish they would make one for Android.

Flexibility, data management and customer support.

It could be better at dealing with nested BOMs.

Lauren has been an absolute star. Had a few problems connecting the Shopify integration with Unleashed and she guided me through it all. Hurrah!

Can be a bit tricky to get your head around, but not bad at all once you've done that. Just need to stick with it!

The ability to see our stock holding over multiple warehousing was one of the reasons why we moved to Unleashed. It offer a huge range of features without the expense of going to large program. It integrates with our accounting program almost instantaneously. The reports are excellent. It has enabled us to determine our true cost of product with the ability to add charges such as freight. The onboard team and customer support is excellent.

The sales app for iphone is a great tool with one exception, this is the fact that all users are able to see the sell price of all customers. This has meant that our sales reps, who are not privvy to our reseller pricing, are able to see the price that our resellers are paying for product. This is not desirable nor acceptable to us and therefore we are still using another sales order system for the sales reps. If Unleashed were to modify the app so that we are able to limit the visibility of users of the app to only see those orders they have entered for their customers this would be an advantage and would mean we would be able to use the Unleashed sales app for all our sales team and we could cease using another system which isn't integrated with UL, those it would be more convenient and cost saving.

All the features related to barcoding: the software provide all what we need of them: Barcode scanning, printing and recognition and the RFID is a plus.

The lack of accounting; automatic billing and 3PL Management.

Easy to use I assume it is value but do not know the cost.

Allows you to invoice without stock being in system

Drop down lists too short should have more in the lists and a scroll feature always not just sometimes. this makes it very slow to check stock as you need to use the arrows on the stck card to scroll instead of the drop down at the search bar.

Limited search of client database

Product Comments section is in a column- would be better if you could type a line of comment across the page as per the product description. not a 9 character line 10 lines long in the column looks unprofessional on quotes and wastes lots of paper.

Intuitive interface. Extremely useful assembly / bill of materials support -- better than any competing software that I am aware of. Good integration support.

For years, our company searched for an inventory management software that could integrate with our ecommerce, bick-and-mortar point of sale, and accounting softwares as well as support the inventory processes of light manufacturing. Unleashed surprised us by offering all of this. Since switching from another brand-name SAAS IM system, we haven't looked back.

Support is helpful, however we've had one issue with an integration that took a fairly long time to resolve. A native Woo Commerce integration would be nice, as would integrated barcode printing capabilities.

How logical it is to use and how quickly is speaks to Xero. Easy enough for all staff to use and enter sales giving them information to make decisions on the spot such as GP.

Some of the reporting, but due to individual organisational need I understand that not all reporting needs can be covered. Customer information and the Addresses having to enter each type and it not populating automatically. If it did populate after entering it in 1 field you could then change it if required, it wastes time having to enter it so many times.

Easy to use and we can import sales orders via CSV files from our customers design software.
We can easily duplicate products.
Like the new feature that allows special pricing for certain customers

1.More customer discount levels would be nice.

2.We do not use Unleashed for inventory control however it forces things on us like "Cannot make a product never diminishing" so you have extra steps involved when imputing orders.

Very streamlined and easy to use, easy to write up quotes and search products, simply to group customer invoices and send them altogether as monthly or quarterly statements what have you.

Easy is the word id use to describe this program.

It would be nice to be able to drag and drop products when drawing up a quote for customers which would make it even easier then having to keep selecting 'Move Up' or 'Move Down'