Post Planner Erfahrungen

We've used several social media planning platforms in the past, but -- as a small business -- couldn't keep up with the continually rising costs of other platforms. Post Planner's plans were economical without having to sacrifice some of the more key aspects of functionality that other platforms reserve for their higher cost/enterprise plans.

Admittedly, we don't utilize the full spectrum of Post Planner's functionality, but for what we do, we have no complaints.

I appreciate Post Planner's user interface and usability. It took no time to set this up and implement in my organization.

N/A. They are always taking suggestions and making system improvements. Very impressed.

Super easy to use and exactly what I needed!! Makes reposting valuable content quick and easy.

N/A. I really don't want to say anything here.

Does the job for minor social media management

Much improvement needed in details and UX. It is hard to navigate

Love the ease of use and time savings to bring our followers the latest news and articles relevant to our organization.

There is nothing I don't like about the Post Planner.

It seems like most reviews are from people who had issues after cancelling their subscriptions. As a current user, I have no experience or feedback to offer regarding that. What I love about Post Planner is the ability to schedule my Facebook, Facebook Groups, and Twitter posts so that only certain types of content go out at certain times AND the posts are then added back to the end of the queue (if you set them to). The only other tool I've seen that does this comes in at a SIGNIFICANTLY higher price point (albeit with more features, but Post Planner is a great option for those of us on a budget!). I also love that I can save my favorite Facebook pages and easily share their content by adding it to my queue directly through Post Planner (doing this manually is a pain, having it within Post Planner is amazing). Maybe they suck when it comes to billing and cancellations, but as far as the actual app goes, I'm very happy with it!

There can be a bit of a learning curve when it comes to setting up your schedule and maintaining your queue. It's not HARD, per se, but little things get changed easily without realizing it, so you have to know what to be on the lookout for.

I love that you I can handle my social media accounts in one place.
So far very easy to use.

Very hard to post multiple images, but maybe it is just me.

Post Planner allows you to source content and plan and schedule posts on to up to 10 profiles (dependent on chosen plan: Starter, Solo or Business) on a schedule to suit your needs.

You can easily find, plan and schedule posts to the various profiles, knowing that your social media planning has been easily taken care of. It is easy to set up different queue plans for different profiles and to change the posting schedule if needed. There is also the option to " add to queue" or "share next" or "share now" or "schedule" a post alongside choosing to add to the Planner.

Content (video, images or articles) are easily available and can be saved to different streams to add to the posting schedule. Content is either new content, or content that has been provided over the past week or month or more, meaning that past content can easily be shared with your followers.  It is also very easy to add your own content to the planner.

You can see at a glance your posts and schedule, and it is easy to re-order the posts or recurr posts and this can be viewed per profile or as a group of profiles. It is also very easy to see the history of the posts and what was posted when.

The features and interface/layout seem to change regularly as new features and content is added. This is good from the point of view Post Planner keeps up to date however sometimes it can be difficult to work out the new layout if not used to it. However [SENSITIVE CONTENT]
in Customer Support is incredibly helpful and has always resolved any issues as necessary.

Plan invoices have to be requested from Customer Support (although this is easy to do).

There does not appear to be a notification of upcoming plan renewal either so this needs to be monitored separately.

This app is saving a lot of time, if you do social media. Posplanner is doing great job. Easy to use.

Will be great, if there will be a filter for different languages in finding content ideas

I got ProPlanner because it was an affordable option that included a "recycle" feature. This was the only benefit to using it.

I tried to cancel 6 months ago. I agreed to stay on because they said (and I find now that they've been saying this for a year) that they are building a whole new app with new platforms, new features, etc. I just saw a renewal charge on my credit card - no notice, no invoice sent via email, just a charge - and when I tried to answer they sent back the same form letter about the new features and offering 2 free months if I stay. I said no thank you then they said they won't refund the charge for the upcoming year of service! UNBELIEVABLE! Not transparent with their refund policy, super shady. I can't believe these people partnered with Tailwind to do webinars (an actual reputable company - yes with a strict refund policy also but actually transparent about it). Terrible customer service. Not to mention the app barely worked - never worked in Chrome. I had to use it in Safari, then that stopped working and they just told me to "clear my cache". Terrible product and company. BUYER BEWAR

-Create a full schedule once and never enter a time for your posts anymore !!! (instead of planning each post)
-Recycle + reschedule feature
-Integration with snip.ly
-Content Suggestions
-Bulk uploads
-Price
-Customer Support (had a problem once which was solved within ten minutes after submitting a ticket)

-Some of the feature of more complex (and significantly more expensive and often more cumbersome) solutions are missing. You can't monitor all your feeds, mentions, and social media accounts from a dashboard. But again, Postplanner is a really way faster than other solutions. You can always integrate another prouct on top just for the purpose of streaming feeds and monitor performance.

Scheduling and recurring post features are nice and the ability to look for trending content has definitely come in handy... but their shady business practices and lack of customer support ruin it all.

Two years ago, I was grandfathered into their 'Guru' plan with a significant discount. Since then, the company quietly changed their pricing plan and, as others have experienced, charged me double (on an annual plan, as well) what I was paying with no prior notification.
My direct messages and email to support went unanswered - from the looks of it, this is very much standard for Post Planner. What's ironic, though, is that every time you open the dashboard, you get at least 3 automated notifications from 'reps' wanting to know how they can help you or offering useful advice. Even more ironic is the fact that I received an email from Post Planner a week after I unsuccessfully tried getting my money back from them - directing me to this page to leave my review.
Here it is then: DON'T USE POST PLANNER!

The ease of scheduling posts is top-rate. The editing tool for changing content or the date and time is one of the best.

The product meets all my specifications for social media management.

This makes it so easy to plan and post articles for the future. They also provide helpful tools to use when needing information for posts.

I do not feel there are any items missing from this software.

Saves Time, Ease of use, and plenty of content solutions.

Tokens and occasional Facebook integration changes create failed posts

So easy to use and support is fantastic too.

An optimal posting time feature would be good rather than setting posting times manually,

Simple, easy to use, extremely user-friendly social media tool for posting and finding content. It's clearly designed with the user in mind, making life for anyone managing social media 100x better.

Video has been a bit of a challenge. I'd love to see this improved down the road since it's a huge part of what I share on social.