Jobvite Erfahrungen

- Ease of Use - Intuitive both on the admin and end user side
- UI - Contemporary look and feel
- Reporting - Can report on any item in the candidate or requisition fields
- Customization - Can customize product exactly to your liking

- No ability to add logic to requisition/offer forms, requisition fields need the ability to auto populate data based on inputs from the user like cost center or department.

Ease of navigation, dashboard, very user friendly

Nothing at this point. Easy to use, easy to train hiring managers on.

1. Great Level 1 Customer Service representatives, all you do is call in and someone can help you with a simple question or problem almost immediately. I use this feature often.
2. The site is user friendly, it was easy to teach members of my team how to use it.
3. Publisher tool is awesome! Very easy to post jobs to all social media outlets.

1. Sub par Level 2 Customer Service Reps, when a level 1 person can not answer your question they pass it off to a level 2 Rep. These level 2 Reps that are assigned to your case are hard to get a hold of. They are reluctant to get on the phone with you. I have had 2 separate instances where I had been passed to a level 2 Reps, I was not impressed with their customer service skills.
2. When we went through the integration process we had many meetings with the integration Rep assigned to use but towards the he fizzled out. We were not fully integrated and he passed us off to the customer service line for further questions.

I used this when i was in recruiting and it was a great app for tracking candidates and sourcing good resumes amongst 100s coming in every day. It had the ability to send a rejection message when appropriate but could not (at the time and maybe this has changed since) send one at a suggested future date which was our practice especially because we couldnt reject as soon as the resume came in (ex:if the resume is blatantly not of our requirements and in our niche world it was easy for that to be the case). That was the only major area for improvement. Other than that it did a good job in tracking candidates and making our recruiting lives easy!

It used to not be able to let you send a rejection note at a future date but maybe that has changed now?

Reporting functionality is highly customizable, and the ability to create custom fields is a huge plus.

When exporting large datasets to .csv (since it's virtually impossible in Jobvite to export datasets of 50K+ rows to .xlsx), headers for custom fields are labeled in unusable ways (e.g. custom_field_xqqxvfws). It becomes necessary to maintain a separate mapping table and manually vlookup the actual header names before beginning any analysis. It also creates a huge headache when coordinating between data integration specialists who aren't as familiar with the dataset.

Since the people I worked with were remote, having the software cloud-based was definitely a plus. Also, it helps with your onboarding and compliance (though simplistic) which frees up a ton of time.

There was a lack of exporting and reporting that you can do. Filling out profiles for potential candidates is great, but importing contacts and having it extrapolate all the information was lacking which, taking time to go through profiles and update them manually.

I used a lot the search tool, notes, and messages.
Being integrated with email tool was amazing and I could reply right there on Jobvite.

Notes was important since I could communicate internally and also include important observations to other recruiters.

Search bar was one of the features I used the most since I remembered a name of a candidate and typed it on the search bar.

I missed the favorite button where I could "save" some candidates.
I was hiring for a junior position and there were a lot of candidates. Not all of them should go to resume review phase but I'd like to save the ones I liked to possibly move them to Resume Review.

I like that jobs and candidates are easy to find in the system. It's easy to attach a disposition to each candidate and keep those of interest in the pipeline so they don't get lost.

Reporting and analytical features can use some work. Also, customer support is not easy to get a hold of and while I only had one issue I needed assistance with thus far, it took longer than it should to resolve in my opinion.

Fast loading, lots of information, good price point. Great implementation team, lots of training available. Continually improving the process and seem to take customer feedback to heart.

Customizable to a degree, building workflows requires back end help that isn't always the fastest. There's no easy way to make on the fly changes to workflows or approvers, which in a far flung organization can be difficult. The offer letter templates have also, in my experience, been pretty finicky.

Love that it is easy for my company to track referrals back to me so that when it comes to bonuses for referrals I don't need to bother HR about who I referred etc. Once you get to know the system it is also really easy to send out a referral and they give you lots of different ways to refer (i.e. link, linkedin post, etc.)

It does take some time to figure out how to send out a job invite to a single job vs. a group of jobs.

Support is great!
Ease of use once set up correctly!
Flexible and adaptable to business needs but within reason!
Reliable and consistent!

Just a point to note and not really a negative to the platform, but it is something that Jobvite folks can help to make the system even more friendly to those state and local Government folks looking for an ATS platform.

I like there are many things I like about JV. Figuring they system out wasn't as difficult as I anticipated. I learned fairly quickly how to maneuver around the system. I really like learning what I can get out of the reports and still learning there is so much more there is to be learned throughout the system.

There are some things that I don't like about this ATS, in general, as there is a lot of toggling around to different screens which takes time. However, I haven't had much experience working with other ATS's to make a fair comparison. There has been frustration getting instant online help in a timely manner. JV may or may not have this as an option, but online learning courses. I use this ATS, not as a recruiter, but more as an administrator monitoring all new WW jobs posted to ensure all new postings have continuity, consistent messaging, spelling errors, along with a gender-neutral tone.

I love that the product is so customizable and integrates nicely with our HRIS systems. I also love that it really helps with branding and creating a wonderful candidate experience.

I had issues with turn over of my account manager on the sales side. I also have had to call or use the chat feature a lot and find that a dedicated customer support team per accounts would be the best route to take. instead, I always get differnt peopel with a differnt level of product or account knowledge and I find myself repeating to them.

I'd love to see more premade reports in the system. We live in the world of Data and It needs to be easier to data mine the system

I like the intuitive way that I can track, and take candidates through the workflow. It allows me to see at a glance where my candidates are which helps me plan what needs to be done, and adjust sourcing. Jobvite also allows me to communicate clearly and instantly with hiring managers, as they have access to see where candidates are as well, and we can keep feedback all together.

My only con of Jobvite is that when I search a candidate's name, maybe a letter or two off, Jobvite will say there isn't anyone in the system with that name. So it's important to spell your candidate's name correctly. I wish it would bring up similarly spelled candidates, but other than that, I've enjoyed using Jobvite.

intuitive to navigate; can easily move candidates around

Limited functionality with dashboard. Have to go searching for information and can take too many clicks to get to the place you need to be.

More so, there isn't a way to differentiate based on referral or internal candidates. All functionality is geared toward one approach to pipeline (external focus) and so it's extremely difficult to prioritize or work with other types of pipeline. Current employee pipeline is as important to our success as a Talent Acquisition department and mature/successful organizations have a tailored approach to cultivate and develop these candidates. But, you can't send jobvites if a role is posted internal only, you can't ask different application questions to those already employed (you have to use work arounds like forms instead) and many other workflows/reporting are not conducive to internal candidates.

I like the fact we get a career site that we can customize to our look and feel and I like the Application integration with Indeed and other programmatic job boards. Also the Analytics is really good, but confusing to set up and use.

I don't like the Admin interface and the ease of use. It took us well over 6 months to build this Jobvite software ATS and its taking even longer to update it to our needs now. We've used it for well over 3 years and I can say I've seen other ATS systems with easier setup and backend use.

-Refer a friend is an easy functionality that we advertise a lot to our employees
-Scheduling is very easy to use and makes it quick for coordinators
-The home screen improvements make seeing my tasks, offers, and reqs a lot easier when I am in there daily

-Does not convert time of a scheduled interview for a candidate in a different time zone.
-Does not cluster an applicants - one person can appear 10+ times for each job they've applied to so search can be difficult; would help if a name appeared once and then showed you the jobs they've applied for to make search/sorting easier.

It's an easy "drill down" system. From high level view of req to individual candidate profiles. As a recruiter I find it easy to use and track candidates. I train my hiring managers on this system as well and they are able to catch on easily. My managers like the ability to view candidates directly.

More sorting capabilities to eliminate applicants and to also find previous applicants.

Ease of use for the average user. Hiring managers can learn the system and be off and running fairly quickly because it is intuitive.

Sometimes the layout on the back end can be confusing. If I want to modify an evaluation form and have multiple versions I have to remember where it lives and how to connect all the other pieces so it belongs to the right business unit.

Very easy to set up and get going with it.

I have no complaints about Jobvite other than I wish it was a bit less expensive.

If you're using it every day, it's VERY easy to navigate and access all the information you need.
Easy access to a community for asking questions and seeking advice/updates.

Search wasn't as intuitive as I'd like (for example, I have to get the spelling correct - kelsi, kelcey, kelsey) - doesn't autofill
The summary page for requisitions could be more descriptive - it'd be nicer to have a snapshot view of candidates to share with leadership

I love how easy JobVite is to learn and how the team is super responsive to any issues that occur. The best part is how you can truly customize the program to our needs to make our TA processes quick and efficient. The webinars are extremely helpful and interactive, and the way you can customize the Engage Us App and landing pages is awesome!

the resume database has been down for several months. In January, I submitted an engineering ticket because it was telling me that my CareerBuilder login and password were incorrect, and the communication was great initially, but the issue was never resolved and now it seems like that whole piece of the software has been down (it is July now).

another con: often when candidates are added through Indeed, duplicate files are created. the software needs to get better at weeding out double and triple files of the same candidate.

Jobvite has so many platforms available for integration. We currently use Jobvite for our Talent Acquisition team and also for our new hire onboarding. Both of these features have improved our processes. The customer service is also EXCELLENT!

The system can sometimes be finicky and changes will happen with little to no explanation. Our customer service rep is always able and willing to help resolve the issues, but it would be helpful if they didn't happen in the first place!

As far as an ATS goes, we had jobvite for over 5 years and never lost information on anyone we had added to the system.

There were constantly problems with feedback disappearing, the scheduling tool never working, we felt like we had to have a dedicated team member who was always trouble shooting on calling Jobvite for assistance on a feature that was not functionally properly

I was devastated during my job search, you have to go through 6 different pages and
fill 1000 question answers for no reason, then you race , color, nation, veteran, non veteran,
and may other things that may have the relevancy but in later phase, not in just apply.
And then came,jobvite, easy one page job post application, you can apply in 2 minutes.
I will definitely recommend jobvite

Nothing in comparison of other tools in market.