--- description: Ausführliche Erfahrungsberichte zu Chargebee mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Chargebee mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Chargebee Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Subscription Management Software](/directory/574/recurring-billing-and-subscription-management/software) > [Chargebee](/software/90627/chargebee) # Chargebee Canonical: https://www.getapp.de/software/90627/chargebee Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.getapp.de/software/90627/chargebee?page=2) > Chargebee hilft dir bei der Verwaltung deiner wiederkehrenden Abrechnungen und Abonnements, indem die Lösung als übergeordnete Ebene der Abrechnungsintelligenz über den Zahlungs-Gateways fungiert. > > Bewertung: **4.2/5** von 104 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 104 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Chargebee - **Region**: Walnut, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: 7.188,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Andorra, Australien, Belgien, Brasilien, Bulgarien, Deutschland, Dänemark, Estland, Finnland, Frankreich, Gibraltar, Griechenland, Guernsey, Irland, Island, Isle of Man, Italien, Japan, Jersey, Kanada und 29 weitere ## Funktionen - ACH Zahlungsabwicklung - API - Abonnementverwaltung - Abonnementverwaltung - Abrechnung & Rechnungsstellung - Abrechnungsportal - Abrechnungssatz-Management - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anpassbare Felder - Anpassbare Rechnungen - Anpassbare Vorlagen - Berichterstattung / Analyse - Berichterstattung und Statistik - Buchhaltung - CRM - Customizable Rules - Daten-Import / -Export - Datensicherheit ## Integrationen (50 insgesamt) - AskNicely - Avalara - Baremetrics - BigCommerce - Capsule - ChartMogul - Dasheroo - Formstack Forms - Freshdesk - GetAccept - Gmail - GoCardless - Google Analytics 360 - Google Contacts - Gravity Forms ... und 35 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Subscription Management Software](https://www.getapp.de/directory/574/recurring-billing-and-subscription-management/software) ## Ähnliche Kategorien - [Zahlungssoftware](https://www.getapp.de/directory/23/payment-management/software) - [Faktura Software](https://www.getapp.de/directory/240/billing-invoicing/software) - [Subscription Management Software](https://www.getapp.de/directory/574/recurring-billing-and-subscription-management/software) - [Wiederkehrende Rechnungen Software](https://www.getapp.de/directory/1591/recurring-billing/software) - [Revenue Recognition Software](https://www.getapp.de/directory/3848/revenue-recognition/software) ## Alternativen 1. 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Some of the things I really liked are creating plans, coupons, add-ons, sending payment links, updating invoices and customer info, AND how all of these work seamlessly with each other. > > **Nachteile**: I would have liked more customisation in terms of invoicing, for eg: set a subscription and add add-hoc line items in it in the middle of the subscription cycle. Another thing which could be improved is the integration with our CRM (Hubspot). Plenty of times, the deal creation from Chargebee to Hubspot either didn't work, or worked differently from the expected behaviour, in spite of setting things up as instructed. > > The business problem we are solving with Chargebee is managing our Subscription-based billing and invoicing. It has streamlined it very well for us, bar a few hiccups here and there. The support has been tremendous and it has overall been a pleasant experience. ----- ### "Great product and even better Customer Support" — 5.0/5 > **Ram** | *4. Oktober 2022* | Telekommunikation | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: We have a SMB and Enterprise Sales team and use Chargebee for accounting and subscription purposes to great effect. Invoicing a new client is very easy and UI is super fluid. We have raised a couple of tickets when we encountered bugs but their Customer Success team got in touch with us and solved it within a day. > > **Nachteile**: There were bugs (duplicate invoice created, client email not registering etc) these happen more frequently than we'd like. It's not that much of a problem because they get resolved super quick > > We are efficient in new client onboarding and subscription processes because of Chargebee. We were manually raising invoices before but with Chargebee the process is simplified and very effective. ----- ### "A deeply regrettable & expensive experience" — 1.0/5 > **Shaun** | *16. November 2023* | Bekleidung & Mode | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It is quite intuitive and easy to use. > > **Nachteile**: The team at Chargebee has proven to be nothing short of a disaster. They treat you with utter disregard, blatantly lying to you and leaving your emails unanswered for weeks on end. When you finally manage to get a response, they lure you into a call under the pretense of prioritizing your concerns, only to leave you in the lurch once again. This vicious cycle of neglect continues unabated, while you are left to deal with the fallout of their incompetence, losing customers in the process. Their behavior is not just unprofessional, it’s downright disgraceful. > > Our experience with Chargebee has been nothing short of a nightmare. The first implementation consultant we were assigned was utterly incompetent, providing no solutions and merely directing us to irrelevant API documentation. They showed no interest in understanding our use case or reviewing our documents and user flows. During our weekly calls, I was left to fend for myself, presenting configurations that didn’t work and proposing solutions that were met with dismissive responses. It became painfully clear that this consultant, an external contractor, was more interested in passing the buck than in providing any real assistance. Our pleas for help fell on deaf ears, with emails left unanswered for weeks on end. When we requested a new implementation consultant, we were unaware that this was merely a symptom of a larger problem: Chargebee’s complete disregard for their customers. Our second consultant was a breath of fresh air, taking the time to understand our use case and helping us find a working solution. However, the migration package we purchased was a complete waste of money, offering little more than a suggestion to read the error messages and make the necessary changes. Fast forward to today, and we are still grappling with an open ticket from \[sensitive content hidden\]. The configuration that Chargebee sold us has proven to be a complete disaster. Following an update in August, our instance has been plagued with errors, causing serious issues for our customers. To add insult to injury, we were informed that the features of the solution we purchased nine months ago do not work together. This was news to us, as none of their documentation suggested this. Despite presenting examples of both successful and failed system operations, Chargebee has failed to provide a replicable explanation of our current configuration’s behavior. The most alarming part of this ordeal is the frequency with which we have had to chase them for updates, only to be met with silence, followed by a call in which we are blamed for not testing the configuration properly. Chargebee has refused to provide a written explanation of how the code should behave to this day. They have refused my ask to further go over our examples and truly understand our use case. If you’re looking for a service that will lie to you, ignore you, and treat you like a fool, then look no further than Chargebee. Their approach to customer service and business conduct is nothing short of appalling. ----- ### "Chargebee saved us a TON of dev time." — 5.0/5 > **Brad** | *3. Oktober 2017* | Computer-Software | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I love that Chargebee allows young startups to get their feet under them before charging them. The integration into Braintree was SUPER easy and we haven't really had any problems with it since we started using it. It allows us to manage subscriptions without building our own dev dashboard to do that and gives us much more flexibility than Braintree for doing so. We use coupons to run promos and Chargebee makes that super easy. We use their hosted page for payments inside of an iframe and that has been helpful as well. Again the biggest thing as a young startup is not having to build all of that ourselves or asking the dev team to make changes every time we need to address an issue. Overall I've been very happy with Chargebee and we plan to continue to use them moving forward. > > **Nachteile**: I'd love for the reporting dashboard to be a little more robust and user friendly. It's not bad but it could definitely be better. Being able to accept multiple currencies could also be handled better, but we get by just fine with the way it's set up. It makes you change your password every 90 days, which is annoying to me but I guess it's more secure... ----- ### "Best tool for billing and recurring" — 5.0/5 > **keval** | *23. Dezember 2022* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: As a business owner, I know how hard it is to manage the bill. Chargebee makes the process seamless and easy. It's great for recurring subscriptions and provides the best customer service experience. Chargebee is the best billing and recurring tool I've ever used. The interface is clean and easy to use, plus it has a lot of features that make it worth the price. I love that they have integrations with so many other platforms, like Slack or Zapier. It's really helped us save time on our billing process in particular. > > **Nachteile**: I don't have any complaints at this time. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.getapp.de/software/90627/chargebee?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/90627/chargebee) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten