MYOB Business Erfahrungen

The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.

The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.

-Highly customisable for invoicing and parts inventories.
-Has great reports. We found if you knew what you wanted to keep an eye on in the business, then you could design a report for it. Not all accounting programs or workshop software can do that so easily.
-once it was set up for our workshop, it worked amazingly. Very intuitive

-We were new to this software, and it took a long time to set it up, (6 mnths), specifically for how we needed it to work. (automotive workshop), You almost needed to be a trained accountant i felt.
-Support used to take at least 1 day if not 2 to get back to you.

Good basic internal controls so novice bookkeepers can run day to day.
Easy to install and set up.
Reasonably cheap for what you get.
Handles GST well.

Not the best for Job costings.
Payroll system ordinary serious reporting drawbacks as far as information flow to the General Ledger.
Tends to freeze in reporting production which can lock out users.
Support service is very poor, you get the feeling the staff could care less in resolving issues.
Interactive screen supports not used you have to send a file and wait for a response.
Wait time on the phone for support is very bad.

easy to use ,A very easy to use and follow accounting software, the flow of information is easy to follow

I have been using the MYOB Essentials purely for payroll of a bout 10 employees. I find the customer service frustrating as it seems impossible to actually speak to anyone.

This program is in the cloud so it can be accessed from anywhere that has internet.

You couldn't do a recurring transaction.

Nothing. completely useless. Doesn't comply with ATO requirements unless you have no employees and what business has no employees? Misleading advertising and advice.

I am a small business with single employee. Noting that one touch payroll was becoming mandatory next year I decided to put my accounts on a basic package to comply. I rang up and they sold me MYOB essentials telling me it would fully comply. After upteem dozen attempts to create a single employee which failed I ring up and they tell me well actually this entry level despite having all the menu structures and appearing online to do payroll does not do payroll at ALL and I need to pay almost double.

I found the set up very very nonintuitive in its coaching. You start one entry set up the field, then it takes you away to a whole different menu you need to complete and then doesn't take you back to where you were. There are heaps of bugs and going online you see everyone else having the same problem.

I used MYOB a few years ago. At that time MYOB seems the only one which is capable of doing accounting tasks in Australia

I used MYOB a few years ago. At that time MYOB online version seems poorly designed, not suitable for multitasking

This product makes the day to day task of a business owner more professional!

the Cost of the software could put a few people off!

MYOB will polished with lots of mine integrations and options.

There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites.

It integrated with my previous payroll programme

Difficult to fix problems. Useless customer support. Currently on hold for 110 minutes and counting, and have been "first in the queue" for at least 40 minutes. Their support number is not easy to find and the wait times are unacceptable. Also, the payroll needs more steps than xero to pay staff and report to IRD.

MYOB is intuitive for the user to use, easy to use, simple to setup, has all the features you need to manage the Company finances. Also when regulation changes it quickly incorporates those changes and explains easily how to use the feature.

MYOB can get quite slow around EOFY - needs more grunt put in place around these times for cloud hosting. There is no live chat within the application for support.

The ease of using this program. Being able to get into clients accounts and finalising their work.

I have no issues to report with this program.

I like the dashboards that show the flow of information from beginning to end. Reconciling the bank is very easy to do as well as enter in new sales and purchases. It's also very easy to export data into excel if additional analysis is needed outside of MYOB.

Generating sales reports, P&Ls, and BS is a bit cumbersome. It would also be nice if it had a 'dashoboard' feature, like xero, that shows all the relevant information on one page. Having one spot to go to for most of the day's relevant information would be very helpful

Not much, the old version worked perfectly, we were given an ultimatum

Undeposited funds should not be automatic, you cannot delete

I like that it has been around for many many years, and the functionality has NEVER changed or been improved

The lack of development and modernisation of the product

Editing and backup easy to manage and restore function for any error or lost of data to be fixed easily

Cannot customise report and limited on letters and character to be insert. Control on printing page is not user friendly

Process was easy to set up, had some good features that were used frequently

Needed more features added to make good use of the accounting,invoices were limited

Ease of use. Pricing
Easy interface
Online storage

Limited reporting and search functions
Limited customs report

Fairly easy to use; robust

You have to have internet connection to use your company files.

Easy to use for a small business. Its web based so you dont need to install any software, and you can use it from any location where you have internet access.

Import and export data options VERY limited. Can only import items and contacts, can only export a account and journal summary for your accountant. This means you cant use Essentials with a 3rd part system, or export your data if you later decide to stop using Essentials, effectively locking you in. Would make it difficult for a growing business to upgrade to a more advanced accounting system, you would need to manually enter all your records from scratch.

Basic Accounting functions for the new staff to use. Very good graphical user interface. icons are very clear

Poor budgeting modules when trying to incorporate different departments. Relies on internet with cloud service.

This software has made my bookkeeping so much easier, faster and even more accurate. I like when they change a function, that they teach u how to use it with little instruction pop ups.

I find that the dashboard figures aren't always accurate with my bank accounts. Sometimes the layout can be confusing.

Easy to use interface with quick access to each area of the program.

Program can be expensive and costs per computer

There is nothing I like about MYOB, a product which I have used for 15 years. I'm locked in and cant move.

Every thing. Customer service is non existent and its way over priced.

I think MYOB is a good product and it does mostly what I need. It's very easy to do most accounting tasks. I do prefer the software versions rather than the Live/Cloud versions. though.

The customer service can take some time to get through to. and limited use of 3rd party payment gateways.