
Bookedin
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261 Bewertungen
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I'm so glad I switched to BookedIn
Bewertet am 29.11.2016
I have been using BookedIn for 2 years now. It has been an amazing time saver for me. Prior to...
I have been using BookedIn for 2 years now. It has been an amazing time saver for me. Prior to using this service, I wasted lots of time returning phone calls to clients asking for appointments. They would leave me a messege, I 'd leave them a messegeback, and it would go on for a few days before we settled on a time. Between every client I'd have emails, voicemails, and texts to reply to clients asking for an appointment. Now they go to the link on my website and see my availability and schedule their own appointment. It appears on my calandar and I get an email notification. If they ask for an appointment the old way (by texting me, calling me, or emailing me) I promptly text them or email them the link. At the time of appointments, I make the next appointment for my client using BookedIn in the office. I worried that I would not be in control of my schedule, but it hasn't felt that way at all. I still set the parameters that clients can choose from and it works out great for both me and my clients. The email reminder to clients has cut down on no-shows too. The BookeIn program also has a built in email invoice that I use for billing no-shows. The client receives an email bill, pays it online, and the money is deposited into my account. Saves time, stamps, envelopes, paper, and printer ink. My personal google calandar with my own dentist appointments or conferences or kids activities is imported into my work BookedIn calandar so I know not to book clients during those times. This feature has made it seamless to mange to calendars (home and work). If i have questions or suggestions for improvement, I speak directly to the developers and they are very helpful and responsive. BookedIn is more affordable than it's competitors and doesn't include useless features I don't need, but rather has many options for me to customize the program to be exactly what I need. I can't reccommend BookedIn enough!
Vorteile
Ease of use
Nachteile
Sometimes the loading time is slow
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Easy Friendly Booking Software
Bewertet am 30.7.2022
I like knowing what appointments are booked for the week or month. The time I save is wonderful....
I like knowing what appointments are booked for the week or month. The time I save is wonderful. And the fact I can check on my mobile or laptop from anywhere.
Vorteile
The software saves me and my clients so much time. I can set up a month of appointments and they can book their time from anywhere. No more phone calls or text messages back and forth.
I like how easy and user friendly it is.
I like the email and bookedin alerts when people book and confirm appointments.
Nachteile
I would like if there was a way to save client appointment history in there. And wish the cost of NZD as the USD hurts the bank each month.
Antwort von Bookedin
Thank you for the review here Prue, great feedback! I'm very happy Bookedin is helping solve the "back and forth" and is user friendly. Good news, we do have client appointment history tracking, here's a link to explain how it works. https://support.bookedin.com/hc/en-us/articles/202079528-Client-history Also, we plan to change our billing to accommodate NZD too, I will let you know as soon as that is available. ~Leanne
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Glitches, slow, double bookings
Bewertet am 17.9.2020
Not good. I use it DAILY as do my clients. Some months I have hundreds of clients and 20-30 per...
Not good. I use it DAILY as do my clients. Some months I have hundreds of clients and 20-30 per week. It is confusing in some ways for clients.
Vorteile
Overall, set up is easy.
Allowed options that I need for my business.
Nachteile
Will not let me (the administrator) make changes, if trying to change multiple things will say “can’t do this other processing”, allowed double booking when it should NOT have, will not let me book or reschedule appointments. Etc...
Antwort von Bookedin
Thank you for your feedback Summer and we appreciate your honest review. Here in Bookedin, we prioritize helping our clients to ensure that we address all your issues and concerns to provide a positive and exceptional customer experience. I will be contacting you personally to address the issues that you've encountered with our software. Talk to you soon and take care always. --Geno
- Branche: Alternative Medizin
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
This software makes mine and my clients' life softer
Bewertet am 27.10.2016
I have a busy, small home business, where I work by myself. When I first started the only help I...
I have a busy, small home business, where I work by myself. When I first started the only help I had was my answering machine. So clients would call me when I was busy with a client and unable to answer the phone to book an appointment, many times they called from work and left a message to call them back. If I had a little spare time I would call back only to get their voice mail, saying they were unavailable at that time, and this was the hide and seek game we played until we finally got a hold of each other, it was sometimes very frustrating for me and for them.
My husband found out about BookedIn and suggested me I should give it a try. I was a little bit intimidated about using the system, because I am not so good with computerized technology, but decided to go for it. I am glad I did, it is so easy to use and made a big difference on my business, on how I use my time, on my performance and state of mind and my relationship with my clients. I have received comments from my clients on how glad they are to be able to book their own appointment, picking the day and time that best match their schedules.
About the features in the software I can't say too much because I don't know how to use all of them, but I am happy with what I am using, customer support I only used once, about a misunderstanding on receiving payment, but after I got in touch with customer support team it was corrected very quickly, and value for the money is good too, because would cost me a lot more if I had to hire a secretary.
So I am very satisfied with the software, which I have been using for over 3 years.
Thank you BookedIn Team.
Maria Arongaus
Vorteile
Makes my life a lot easier.
Nachteile
Can't think of anything now
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Flexible time saver and easy to use
Bewertet am 9.9.2016
I am delighted with BookedIN. It has so many convenient features that are saving me a lot of time....
I am delighted with BookedIN. It has so many convenient features that are saving me a lot of time. And it is easy to set up, with friendly online support.
Vorteile
My clients can run through my diary easily to see what slots are available and taking a slot is easy. Setting up was straightforward. In particular, linking with Paypal was easier than some of the others that I tried before choosing BookedIN.
I love the diary sync. I used to manually type clients' details from the booking site to my calendar. And when the client pays, this shows up on the calendar. The payment system is easy too. I used to manually prepare invoices. Then I would have to chase them up. This system resolves that manual work. I have saved at least 6 hours a week, and I work just 3 days a week, so that is significant. I have been able to charge different prices for daytime and evenings too.
The diary syncing is just so easy. With 2-way syncing I have been able to add personal diary events on the go (hairdresser, evenings out) and they show up on my diary in the office. This is so convenient.
I am very happy indeed with my switch to BookedIN. It is terrific that my clients' bookings go straight to the calendar and that they can write me notes. And the system makes payment magically easy for both me and the client. It is great that I can see at a glance when clients have paid. I think this has saved me around 6 hours a week, and for someone who works just 3 days a week, this is significant.dated. I used to do this manually.
I am spending less time typing, collecting fees is easy. So I am less stressed and have more more time to spend on my clients.
Nachteile
I am looking forward to the SMS facility which I understand is in development. It might be nice to offer a few more automatic emails, perhaps after the event, encouraging clients to write me a friendly review.
- Branche: Bildungsmanagement
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Bookedin - 4.5/5
Bewertet am 5.4.2023
Bookedin is certainly solving our scheduling delimma and I wouldn't hesitate to recommend it to...
Bookedin is certainly solving our scheduling delimma and I wouldn't hesitate to recommend it to anyone.
Vorteile
Bookedin incorporates a professional look with time saving and user-friendly features. One example is decreased rescheduling. When scheduling via phone it's not practical to read aloud every available date. After implementing Bookedin this is no longer a concern, the best date is selected instead of the first option that is acceptable. Other examples include appointment reminders and appointment confirmation (provides an opportunity for follow up).Customer support options include phone, chat, and video conference.
Nachteile
I thought that perhaps Bookedin 'played it safe'. I appreciate that, although I would like to see more features and an updated payment processing hub.
Antwort von Bookedin
Thank you Yin, we're so glad Bookedin is solving your scheduling dilemmas! Appreciate any and all recommendations, and you get a free month for everyone you refer. Thanks again. ~Leanne
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Runs Ny Office
Bewertet am 28.7.2022
Vorteile
Easy to use. Portable organized.
It is always with me.
Nachteile
I have no complaints. I love the system
Antwort von Bookedin
Thank you Mark for reviewing us here at Bookedin! Feel free to reach out to us any time on support@bookedin.net Thanks again, ~Leanne
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The Revolutionary RMT
Bewertet am 27.10.2016
I've been using Booked In for 2+ years now. I cannot adequately express how much time and energy...
I've been using Booked In for 2+ years now. I cannot adequately express how much time and energy this booking platform has saved me. I run a busy Massage Therapy clinic with four other RMTs. I can easily update schedules; add a practitioner and modify services offered.
The program is easy to use and doesn't require my patients to have yet another login and password {trust me, more important than you';Ltd think!} Both patients and practioners love the e-mail confirmation feature. It has reduced the number of missed appointments and allows clients to reboook if something has come up.
I don't think you will find another program as easy to use and financially feasible for a small business owner. The customer support is phenomenal. Any questions I've had have been addressed in a timely and friendly manner.
I have recommended Booked In to a number of other small business owners & will continue to do so. We love supporting a Canadian small business!
- Branche: Kosmetik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best app I've ever used
Bewertet am 2.8.2022
Having the phone ring off the hook, on a busy day. And everyone can already view what times we have...
Having the phone ring off the hook, on a busy day. And everyone can already view what times we have available online.
Vorteile
This app has been the best one I have ever signed up for and when I tell you I've tried many. The app itself is very easy to understand, but the only thing I wish it did have would be a cancellation fee added if someone was to cancel same day. My shop has been using this app almost a whole year now and all my employees love it! The supervisor who is my daughter loves it and just recently she taught herself to create the online booking and all of our clients love it!
Nachteile
The fact that it doesn't have a cancellation fee!
Antwort von Bookedin
Thank you Jose for this glowing review! We are so happy Bookedin is helping your shop and that your employees all love it. I'll add your vote to our features request for a cancellation fee. ~Leanne

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
BookedIn Scheduling
Bewertet am 6.12.2019
Perfect for scheduling client appointments. Low cost and efficient.
Perfect for scheduling client appointments. Low cost and efficient.
Vorteile
This software is low cost and effectively provides scheduling services for appointments. Easy to use for both the service provider and the end users. Easy to add buttons to a website for clients to schedule appointments.
Nachteile
Would like to see more features and a more professional looking interface for customers and clients.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
I love this program
Bewertet am 28.7.2022
Vorteile
I love the flexibility that I have in managing the operating hours, types of appointments and features that patients can book.
Nachteile
There needs to be an option that our patient can click on to see all their upcoming and previous appointments that they have booked. I also don't like that I can't shut off the option of having emails sent every single time someone books, cancels or changes their appointment. I have been receiving tonnes of emails for this and while it might be good for some businesses, for mine it is aggravating and I wish I could turn off the email notification option.
Antwort von Bookedin
Thank you Michele, we're so happy to hear you're loving Bookedin! I've added your vote to our feature request list for a client login or appointment list. As for the emails, I hear you, the busier you get the more emails come in... Unfortunately there is no way to turn email alerts off at the moment. I'll add that to our features request list. ~Leanne
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Great product for a great price
Bewertet am 25.7.2022
I have been very satisfied with my purchase and experience of Bookedin. I was struggling with...
I have been very satisfied with my purchase and experience of Bookedin. I was struggling with keeping all of my schedules together and Bookedin provided a cost effective way to streamline my process. It makes me more efficient in my time management and has been compatible with most other platforms.
Vorteile
Ease of use from setup to daily use. It to minutes to setup. And the changes daily have needed simple fixes
Nachteile
Sometimes clients report cancelling and there appears to be a glitch.
Antwort von Bookedin
Thank you so much for reviewing us DeTrae! So glad we are helping you streamline your process. If you run into that client glitch ever again, please report it to our tech team and we'll investigate (include client appointment time/date). Thanks again! ~Leanne support@bookedin.net
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Run don't walk
Bewertet am 9.9.2016
I'm a busy person. I run a coaching practice, have an organization of Business Owners that support...
I'm a busy person. I run a coaching practice, have an organization of Business Owners that support each other and individual clients that I consult with.
Making appointments with others has always been a 3-5 step process. You know, asking what time works or suggesting one or two while HOPING that you've got a workable time. Getting a counter offer, finally agreeing on a time...TOTAL HASTLE...until Bookedin!
When I started using Bookedin I was unable to review the product because it was missing a key feature that was an enormous impact for me. Now that the calendar sync is in I am not only happy to write the review, I'm ELATED!
I've been shopping for appointment booking systems for a long time. I would look and then stop and get frustrated as they were so complicated I could not figure out how to get clients to use them.
Now with Bookedin my clients like the ease they can book a meeting with me so much they are saying things like "I love the BOOK APPOINMENT SYSTEM, pretty awesome!"
Can you imagine the value of having a client love your appointment booking system...$$$cha-ching$$$
The truth is they have incredible customer service. The app. is super easy to set up and use, however their CSR Leanne helped me create a Book Appointment button that I've added to my email signature and now meetings just arrive upon request. I am notified via email and can easily modify or delete a meeting that I have not agreed to.
If all that was not enough, I'll say that the reason to use this system is dedication. Mike the CEO is attentive to his clients and their needs. He's been in direct contact with me and reached out as soon as he had the key functionality available that I wanted.
Thank you Bookedin team, keep up the good work!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent tool for Entre- and Solo-preneurs!
Bewertet am 3.7.2018
Freeing up my time so that I might better serve Patients / Practice Members!
Freeing up my time so that I might better serve Patients / Practice Members!
Vorteile
Once clients are familiarized its use, BookedIN enables me to let clients make their own appointments, at their convenience and thus frees me up to keep serving other clients!
Nachteile
There are just a couple of nit-picky things I'd like to see implemented that haven't been implemented yet (such as different colors for different types of appointments) but I know some of these are already in the works (eg recurring appointments)!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Complaint
Bewertet am 19.7.2022
Nobody seems to be sorting it. I have requested call backs, spoke to support, sent emails back and...
Nobody seems to be sorting it. I have requested call backs, spoke to support, sent emails back and forth and nothing is working.
Vorteile
I liked all of it until the app froze and I have not been able to get on it for the last 4 weeks all my staff can access it apart from me.
Nachteile
I can not access it and I have tried everything therefore I am paying a cost monthly and I can't see appointments, book any clients in. It is really causing me stress and loss of business
Antwort von Bookedin
Hi Rebecca, I'm escalating this to our tech team again to make sure we do everything possible to fix the issue happening on your Samsung device. In the meantime please log in using a different device or computer if possible. Very sorry for the hassles here and we will do whatever we can to make this right! ~Leanne
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
I love BookedIn. Very convenient and easy to use. Although I would love to see new features.
Bewertet am 17.7.2018
Vorteile
Easy access, I can sync to my personal calendar, appointment reminders for clients (although I wish there were more options for reminders: like a day before notification/reminder). Love that I can pull up app from my computer or mobile devices.
Nachteile
I can't pull over clients who are already in my contacts. It would be so much easier if I could have access to my contacts when booking a new client who may already be in my phone contacts. Right now I have to copy phone numbers and email address from contacts in order to add to bookedin to book appointments.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
I have really enjoyed using the system. I wish they more features.
Bewertet am 28.6.2018
Online booking
Online booking
Vorteile
I love the easy to use app.
The services are easy to add and customize. My clients like the reminder text and emails. Also the same day text and reminders. It's easy to find the type of service your looking for and the drop down buttons help search items faster
Nachteile
The payments system is terrible. I don't use PayPal. So I have to use square to take make payments. So I have to book appointments on on system and use another system on another. I wish my clients could book multiple appointments at one time. And I wish they could get he app too so they can book appointments on there instead of having to go online. It's frustrating to have repeatedly send them the link.
- Branche: Kunst & Handwerk
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Convenient and easy to use
Bewertet am 1.8.2022
Vorteile
Love how client info is stored and it includes notes only seen by me, booking is quick and easy, easy set up.
Nachteile
It doesn’t always reach the client for reminders or confirmation
Antwort von Bookedin
Thank you for this Jennifer! So glad Bookedin is helping you with your client info and bookings. PS: Next time you notice an issue with the client reminders please report it to our tech support desk and we will investigate, just include the client name affected and which alert they did not receive: support@bookedin.net
- Branche: Bildende Kunst
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Way to expensive for what its worth
Bewertet am 1.12.2020
It wasnt bad but theres forsure better apps out there especially that were cheaper
It wasnt bad but theres forsure better apps out there especially that were cheaper
Vorteile
Uhm i cant really think of anything .. it wasnt a bad app but there was hardly any features
Nachteile
It was hard setting up my availability on my schedule- it was just very complicated- my clients wouldnt even get any confirmations or anything
Antwort von Bookedin
Thank Sarah for your review and we appreciate your feedback. Please contact us via email at support@bookedin.com to further assist you with your account. I'm looking forward to hearing from you soon. --Geno
- Branche: Bildungsmanagement
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Awesome!
Bewertet am 1.11.2022
Love it. I have sent the link to several friends who use a booking service. Highly recommended
Love it. I have sent the link to several friends who use a booking service. Highly recommended
Vorteile
Easy to set up, change if you need, and easy to sync
Nachteile
To be able to change appointments from personal calendar
- Branche: Bildungsmanagement
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Great application
Bewertet am 22.2.2019
I am able to send out my calendar to clients and have them book or give them the option to have me...
I am able to send out my calendar to clients and have them book or give them the option to have me book appointments. I like the option of only allowing clients to book so far ahead, but being able to personally block off my time and customize hours when needed. It has helped me receive less overlap when booking clients for myself.
Vorteile
I like that I am able to send reminders to clients, to save client information, and potentially add additional calendars/employees.
Nachteile
I don’t like that I’m not able to extend appointment times between days (ex: 9pm-3am) and instead have to make two appointments. I also haven’t figured out if booking reoccurring appointments is possible.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
BookedIn for new business
Bewertet am 23.3.2017
We appreciate bookedIn. Any less than 5 is because we know they will continue to add the features...
We appreciate bookedIn. Any less than 5 is because we know they will continue to add the features and functionality needed and that clients expect-ability to text for appointment reminders. To repeat bookings biweekly, every week same time, etc. Further, only being able to email has been a bit frustrating as a new business learning. They are very fast at responding we just enjoy talking.
Vorteile
Basic to use, not complicated. Easy to update/change services and hours. Our clients love the ability to book themselves online. The online booking is easy to share in texts/social media.
Nachteile
Inability to text clients and to re-occurring booking times (our clients come twice a week for many weeks in a row and very time consuming to book each appointment.
Antwort von Bookedin
Hi Lindsay! We're super excited to announce bookedIN SMS reminders are live! Looks like your clients are using it already. Got any feedback for us?
Thanks for the awesome feedback, our team is always working to improve the app so this kind of feedback helps us know what to build next. =)
If you ever have questions or ideas, please give our team a shout any time.
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
Makes appointment setting quick & convenient for our clients.
Bewertet am 28.6.2018
Vorteile
The ease of use. We work other jobs, aside from our business & this is a very efficient way to book all of our appointments & keep our schedule organized. Our clients tell us that prefer the book now system over making traditional phone calls to schedule appointments.
Nachteile
The only suggestion I'd recommend is being able to attach a photo to a clients file would be very helpful to the tattoo industry.
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Great online schedule app!
Bewertet am 20.1.2018
Vorteile
This is a very easy app, for both customers and me to use. It also expands and offers other features like other users, email and text reminders, easy to use customizable schedules and 5 free bookings a month on a standard account. Which made transitioning to a more comprehensive app and stragglers, who get hundreds of emails and never opened my newsletters, can still "book in" without a hastle.
Nachteile
It was only a schedule and the service and pricing area was confusing. I loved the app but I needed to expand my capabilities a little.
- Branche: Kunst & Handwerk
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great so far!
Bewertet am 28.11.2017
Less cancellations or no-shows.
Less cancellations or no-shows.
Vorteile
I like the client lists and information, as well as the email confirmations and reminders to the clients.
Nachteile
Our artists find it a bit difficult to move clients around, say if they need to swap appointments for 2 different clients. You need to cancel one before you can swap it out.
Antwort von Bookedin
Hi Melissa,
Thank you so much for the review! Regarding moving clients around, your artists will want to use the "change" option. This lets artists move/reschedule any appointment without having to cancel it. In the mobile app: tap on the appointment, then tap "change" then enter in a new time/date & save. In desktop you can simply drag-and-drop. If you're swapping 2 clients appointments, you will need to turn on the "allow double booking internal only" feature to account for a momentary overlap while you are swapping the 2 appointments. Here's a guide on how to do this: https://support.bookedin.com/hc/en-us/articles/201611906
Please let me know if you have any other questions at all! Email me here: leanne@bookedin.net =)