Bookedin Erfahrungen

Easy to use, I like the texting reminder feature the best. I also like the auto search as I begin punching someone's number in. The public / private services are also a plus as what gets seen by public is different than my needs

I would like to do a blast text for updates to my customers. Maybe even generate a list or who was seen and when? No on a single customer but multiple so I can do recalls

I love the flexibility that I have in managing the operating hours, types of appointments and features that patients can book.

There needs to be an option that our patient can click on to see all their upcoming and previous appointments that they have booked. I also don't like that I can't shut off the option of having emails sent every single time someone books, cancels or changes their appointment. I have been receiving tonnes of emails for this and while it might be good for some businesses, for mine it is aggravating and I wish I could turn off the email notification option.

Overall, set up is easy.
Allowed options that I need for my business.

Will not let me (the administrator) make changes, if trying to change multiple things will say “can’t do this other processing”, allowed double booking when it should NOT have, will not let me book or reschedule appointments. Etc...

I love how easy it is to use, and my clients love the reminder texts!

I do not like that every time you sign in it has to send an email with a code to get in. Even when you choose the do not ask again at this location it makes you do it daily. That is the worst thing about this booking site.

This software is exactly what I needed as I began a new mediation business. My clients (attorneys seeking to calendar mediation dates for their own clients) can now look at my schedule and book mediation dates easily and without any hassle. I get the confirmation email, which helps me to reach out to my clients for additional information. In a short time, I have gone from zero to relatively busy--and Bookedin has been a key contributor to that success.

The integration was seamless and the software itself was, for me, fairly intuitive. No complaints.

Syncing with other business tools such as PayPal and google.

There isn’t much that I don’t like about the software.

Love how client info is stored and it includes notes only seen by me, booking is quick and easy, easy set up.

It doesn’t always reach the client for reminders or confirmation

Love the ease of using the program and tracking client information.

Would love an option for clients to choose “10 session packages” instead of booking every single appointment individually.

Easy to set up, change if you need, and easy to sync

To be able to change appointments from personal calendar

This software is low cost and effectively provides scheduling services for appointments. Easy to use for both the service provider and the end users. Easy to add buttons to a website for clients to schedule appointments.

Would like to see more features and a more professional looking interface for customers and clients.

1) I like that my clients can book without texting me or meeting with me in person. Saves me a lot of time both at work and at home.
2) I love the deposit and auto refund tools. I always take deposits before booking, and if the client cancels they get a refund without having to come see me in person.
3) The reminders and sync is awesome for both me and my client. I get all the info I need, they get reminders, confirmations, and calendar sync, it's phenomenal. No lengthy texts or sending personal reminders. It's all there for them to confirm without me taking the time from my schedule.
4) I like the variety of customization options. Charge different deposits for different services, time for rest between appointments, hours available, everything.

My suggestions, if bookedin is reading any of this -
1) Categories for services and the ability to limit how many of any certain service/service category is available each day. I dont want 3 touch ups in 1 day, I want 1 touch up a day for 3 days. Maybe I overlooked something, but I dont think this is an option.
2) For my clients - search for service by time availability is unavailable. My clients have to manually click on each day in my calendar to see if I have 6 hours available. I think it would be easier if there was an option to view the services, choose the service, then see highlighted days available to them. Keep the same system! Just add an alternative as well. If that makes sense.

Text and Email confirmations have changed to game for us.

Could use a few adjustments to key features such as not being able to schedule different services within the same time frame in an individual calendar. Would be great if we could schedule consultations during other services, or label a scheduled appointment for rescheduling. We currently have to use our limited number of calendars to do this.

The displays. The ability to sort by client. The day off button. How easy it is to alter my hours and set up different types of work.

I wish it dealt with time zone changes. I travel and my clients are from all over. If they could book in their time zone and they could see my schedule in their time zone, it sure would be more user friendly for them. Then I'd want to see my appointment in my time zone, depending upon where I was located . I've also gotten some feedback that clients can't cancel their appointments. They keep contacting me to cancel the appointment for them. This needs to be clarified. Directions for cancelling should be visible to clients.

We liked:
--The look of the booking page from the client side.
--The ability for clients to easily book multiple appointments with different providers on the same day
--Customizable email reminders
--Ability to add links to email reminders

We wish:
--we could see a record of text and email reminders
--we could see who cancelled and made appointments
--we could integrate with our merchant service (Square) rather than use PayPal

It's easy for my clients to use. They like getting reminders about when to come in. They like the layout as well.

I book 45 min appointments but the app shows 30 minutes. I lose more appointments this way. It's costing me money and I might find a better app after this year.

Vary easy to use

Can not send out Text messages

Really amazing website if you’re trying to start a business

You can’t make invoices Also sometimes the car for customer does not work

There's always someone answering my emails!

The app sometimes will reload itself and I have to sign in again and again

Ability to sync with other calendars

Can't put a location on each day so that clients will automatically know where we'll be. Each day is a different location.

I love this software because I don't have to be at my business to schedule appointments. I can pull it up on my phone, Ipad, or any computer and do what I need to do without bothering the guys at the business that remain busy. I also love that it sends out confirmation and reminder texts! That feature has made it to where we have so much fewer no call or no show appointments.

I love this product so I really don't see anything wrong with it. If I had to change one thing it would be to show more information on the phone app when showing the appointments by the month, like a computer does.

Real time scheduling, they do all the confirmation and reminder emails, ease of ability to change my "regular" schedule when I need to. Syncs to my personal calendar, which is awesome. I love the app as well for when I'm not at my computer.

I honestly haven't had any issues with it. Very satisfied.

I love this software for all of its features and it’s very user friendly

The app can be kind of “glitchy” at times but not enough to cause any real issue

1. Easy to use
2. Effective
3. Attractive Client Interface

I've used pretty much every scheduling software on the planet and Bookedin is, by far, the best in every way. I can't imagine running my hypnosis practice without it!

There are ZERO Cons to Bookedin. I can't think of one thing I'd suggest to them to make it better.

I like the client lists and information, as well as the email confirmations and reminders to the clients.

Our artists find it a bit difficult to move clients around, say if they need to swap appointments for 2 different clients. You need to cancel one before you can swap it out.

Easy to use

Sometimes it does not remember emails and there are no text message reminders for patients.