--- description: Ausführliche Erfahrungsberichte zu Booker mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Booker mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Booker Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Spa Software](/directory/69/spa-management/software) > [Booker](/software/90769/booker) # Booker Canonical: https://www.getapp.de/software/90769/booker Seite: 1 / 40\ Weiter: [Nächste Seite](https://www.getapp.de/software/90769/booker?page=2) > Cloud-basierte Online-Buchungs-, Terminplanungs-, POS- und Marketing-Software – alles, was du benötigst, um deinen Salon und Spa besser zu betreiben. > > Bewertung: **4.1/5** von 978 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 978 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Mindbody - **Region**: New York, USA - **Gegründet**: 2000 ## Gewerblicher Kontext - **Startpreis**: 139,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anpassbare Felder - Anpassbare Vorlagen - Anwesenheitsmanagement - Artikelverwaltung - Aufgabenplanung - Automatisierte Terminplanung - Barcode/Ticket Scanning - Behandlungspakete - Berichterstattung / Analyse - Bestandsverfolgung - Bestell-Automatisierung - Buchhaltung - CRM - Confirmations/Reminders - Daten-Import / -Export ## Integrationen (7 insgesamt) - Clover - Google Analytics 360 - Google Calendar - Keap - Mailchimp - Meta for Business - Twitter/X ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Spa Software](https://www.getapp.de/directory/69/spa-management/software) ## Ähnliche Kategorien - [Spa Software](https://www.getapp.de/directory/69/spa-management/software) - [Buchungssysteme](https://www.getapp.de/directory/83/reservation-online-booking/software) - [Kassensysteme](https://www.getapp.de/directory/195/point-of-sale/software) - [Salonsoftware](https://www.getapp.de/directory/212/salon/software) - [Planungssoftware](https://www.getapp.de/directory/233/scheduling/software) ## Alternativen 1. [Calendly](https://www.getapp.de/software/102609/calendly) — 4.7/5 (4084 reviews) 2. [Google Calendar](https://www.getapp.de/software/91461/google-calendar) — 4.8/5 (4024 reviews) 3. [Goldie](https://www.getapp.de/software/2061688/goldie) — 4.8/5 (1129 reviews) 4. [Acuity Scheduling](https://www.getapp.de/software/91169/acuity-scheduling) — 4.8/5 (5741 reviews) 5. [GlossGenius](https://www.getapp.de/software/2034787/glossgenius) — 4.8/5 (348 reviews) ## Nutzerbewertungen ### "Get booked\!" — 5.0/5 > **Janet** | *22. April 2019* | Kosmetik | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: After using several booking software, this has been my go-to and preferred booking method for my cosmetic business. Sales tracking and inventory management are easy to monitor. The included POS system is easy to use as well and has been convenient\! > > **Nachteile**: Calendar compatibility is a con, however, I enjoy manually tracking within the software. > > After using for over a year, I have grown accustomed to this software and probably will stay with it in the foreseeable future\! ----- ### "Using it for our Med Spa" — 5.0/5 > **Michael** | *24. September 2019* | Medizinische Praxis | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system. > > **Nachteile**: We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need. Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances. > > Booker does what we need, support has always been responsive and it is easy to use. ----- ### "WISH I COULD GIVE 0 STARS" — 1.0/5 > **Allison** | *22. April 2017* | Einzelhandel > > **Vorteile**: Right now, nothing. I'm so beyond frustrated. NOBODY IS N EVER AVAILABLE FOR CUSTOMER SERVICE\!\! > > **Nachteile**: IT NEVER WORKS AT ALL\!\!\! CUSTOMER SERVICE IS NEVER THERE TO HELP\! DO NOT USE\!\! > > I have had Booker since May, 2015. At first, minor glitches were sparse. An interruption in our day, but we were able to keep going. Recently, the interruptions have been more of an occurrence and lasting longer. I run a company and this is absolutely absurd. I can not do business if my main computer booking program is down. We constantly have pop ups on "We are working on it", "We are currently seeing slowness". On two separate occasions, their entire website was DOWN. Like, they forgot to pay and it was taken down. Ummmm... that is your business. How can that happen? And being a faithful client for two years, you think that you would give us a heads up if you are taking it down DURING PEEK HOURS. Today, on a Saturday of all days (Saturdays are BUSY for salons) we have the good ol' standby of "An Internal Server Error Has Occurred". This has lasted about two hours now. So, I can not ring people out, I can't check them in, I can't see our schedules.... I CAN'T RUN MY BUSINESS. Anytime you call customer service, it'll ring twice and go to a busy tone, OR they prompt you to leave a message after one minute for NO ONE to call you back. THEY ARE NEVER AVAILABLE. Customer service???? Give me a BREAK\! They have the worst customer service ever. Oh, and my sales rep, the nicest guy ever. Who told me I could call him anytime... well.... he won't return my calls, or my emails. OR ANYTHING. I'll get a generic email from The CEO of the company that all of their clients have been BCC'd on about their recent issues and what they are doing to fix it. Meanwhile putting the blame on anyone or anything else other than themselves. I'm so beyond frustrated with this company, their lack of accountability, their "customer service", their whole being. They have lost me SO MUCH MONEY. The great customer service I am able to give my clients, leaves me looking stupid when I don't know they have an appointment, or when I'm struggling to ring them out on a 1980s credit card machine. We look pathetic. People don't want to come back to us and also, I'm left giving free services or discounts for the inconvenience to try and keep my clients happy. I will be taking my business elsewhere. As far as I'm concerned, Booker owes me $ for the past 5 months of terrible service (we will give them a break on the other 19 months). They also owe me probably $ in LOST WAGES. ----- ### "Look elsewhere for scheduling & business software" — 3.0/5 > **Valerie** | *10. Februar 2023* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: can access schedule from mobile devices || clients can book appointments via web link > > **Nachteile**: unreliable , inconsistent, lack of ownership when software not working, lack of ownership when they add services to our list that we don't offer, no report is accurate > > disappointed ----- ### "Frustrated user of six years" — 2.0/5 > **Ella** | *31. Dezember 2019* | Einzelhandel | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: All the features they supposedly offer. > > **Nachteile**: No customer support, terrible training, and my staff does not feel like it’s easy to use. It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more. They seem to be prompt when they’re selling you something to add cost to your service but not when you need help. And their support has no solutions or work around options. > > I’ve been using this software for six years the features seem promising but the reality of them are not easy to use and implement or take too long for customer service. It is not customizable for a large scale salon and that is not what bothers me the most, it’s when you call Support and they have no solutions except we don’t do that. And I mean repeatedly that is what I get from their Support team. ----- Seite: 1 / 40\ Weiter: [Nächste Seite](https://www.getapp.de/software/90769/booker?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/90769/booker) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten