--- description: Ausführliche Erfahrungsberichte zu Grasshopper mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Grasshopper mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Grasshopper Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [VoIP-Software](/directory/107/voip/software) > [Grasshopper](/software/90779/grasshopper) # Grasshopper Canonical: https://www.getapp.de/software/90779/grasshopper Seite: 1 / 16\ Weiter: [Nächste Seite](https://www.getapp.de/software/90779/grasshopper?page=2) > Verwandele mit Grasshopper, dem Telefonsystem für Unternehmer, die Welt in dein Büro. Mit einer gebührenfreien oder lokalen Nummer und Funktionen wie unbegrenzten Nebenstellen, professionellen Begrüßungen, Voicemail per E-Mail und einem Verzeichnis mit Namenwahl hilft Grasshopper deinem kleinen Unternehmen, professionell zu erscheinen und von überall aus in Verbindung zu bleiben. Weitere Informationen erhältst du unter http://www.grasshopper.com. > > Bewertung: **4.3/5** von 358 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 358 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: GoTo - **Region**: Orem, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: 14,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Alarmfunktion / Benachrichtigungen - Anrufaufzeichnung - Anrufprotokoll - Anrufüberwachung - Automated Attendant - Automatische Anrufverteilung - Berichterstattung / Analyse - Call-Center-Management - Chat / Messaging - Fax-Management - For Cloud Phone Systems - IVR - Kollaboration mehrerer Nutzer - Konferenzschaltung - Kontaktmanagement - Mitarbeiterverzeichnis - Mobiler Zugriff - Multi-Channel-Kommunikation - Online-Sprachübertragung - PBX ## Integrationen (2 insgesamt) - Google Voice - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [VoIP-Software](https://www.getapp.de/directory/107/voip/software) ## Ähnliche Kategorien - [VoIP-Software](https://www.getapp.de/directory/107/voip/software) - [Telefon Software](https://www.getapp.de/directory/294/telephony/software) - [UC Software](https://www.getapp.de/directory/599/unified-communications/software) - [Telefonanlage Software](https://www.getapp.de/directory/1099/business-phone-systems/software) - [Cloud PBX Telefonanlagen](https://www.getapp.de/directory/1101/cloud-pbx/software) ## Alternativen 1. [Ringover](https://www.getapp.de/software/117547/ringover) — 4.7/5 (858 reviews) 2. [Nextiva](https://www.getapp.de/software/91289/nextiva) — 4.6/5 (914 reviews) 3. [RingEX](https://www.getapp.de/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews) 4. [3CX](https://www.getapp.de/software/103409/3cx) — 4.4/5 (465 reviews) 5. [Ooma Office](https://www.getapp.de/software/117183/ooma-office) — 4.4/5 (248 reviews) ## Nutzerbewertungen ### "Grasshopper is an Amazing Tool for Entrepreneurs" — 4.0/5 > **Alexandra** | *25. November 2015* | Design > > **Vorteile**: Grasshopper gets it done right. It's incredibly affordable for letting your business have a professional line without breaking the bank and there's never a call quality issue. You can also choose a vanity number which is a huge bonus (100% of my recommendations to others for Grasshopper get a vanity number.) Biggest perks include: \*No per user cost - only pay for what you use, or buy a larger plan if you talk a lot \*Create a ton of extensions \*Mobile App is really helpful - you can dial out using your vanity number \*Voicemails delivered to your inbox or listed to them over the mobile app \*Call screening (personal favorite, so I can truly decide if I want to take that call or not\!) \*Time Zone setup for users that are maybe on a different coast then you (we use this currently) > > **Nachteile**: Lack of integration with CRM. Other CRM tools often an auto dialer that allows you to associate calls with leads and so forth, and I think this would add a lot of value if it were added. Also, no local vanity numbers. Wish regulatory fees were a bit lower but can't do too much about that. Lastly, not really a con, but when you sign up, you need to call and ask them to upgrade you to the advanced user interface. There is no extra cost, but this is the you really need to make your life easier. > > We've been using Grasshopper since 2013 and it's been a wonderful tool. You know your software is great when you don't actually spend any time thinking about it and it just works. Support is amazing, but I hardly ever have to use it because we never have any problems. We just opened up our third Grasshopper account for our consulting firm, and other manufacturing company. Our favorite things about Grasshopper is that there are only the flat costs, instead of per user costs. Our business works with many independent professionals, ( ie our dedicated IT person is also a small business owner) and we needed to be able to give people their own extensions so our customers could reach out to them directly, but still under the umbrella and safety of our business. Grasshopper makes it really easy to do that, keeping us professional and our customers satisfied. I would hate to have to pay for 13 extensions, when I really only need 7 users, but with other systems, for every email you add on, you have to pay for that user. You also only pay for what you use or your plan, so you don't have to break the bank. We don't take an excess amount of calls to our office, mostly email, so you only have to spend a little, you really get a lot. You can pay by the minute (which we choose to do based on our fluctuating call patterns) or you can buy a bulk minute plan, which is incredibly competitive in price. The call quality is absolutely amazing, because Grasshopper runs over traditional phone lines and not VOIP. This allows you as a business owner to run a cloud based system, but get all the benefits of landline quality. If you're a business of 1 and want to sound more professional, Grasshopper is the best way to do it. You can set up multiple extensions (press 1 for sales, 2 for support) even if they all forward to the same place. It's also perfect if you're like our business, where you require not a lot of talk time, but several departments and extensions to be able to suit your customer needs because of contractors on your team. I definitely recommend this to anyone who has large contractor teams that work on several projects together regularly and need to delegate some responsibility. Whether you're a solopreneur, a small business, or even a large business, Grasshopper allows you to take your business anywhere, any time, without problems. It's easy, affordable, and get's the job done well. ----- ### "The most features for the price" — 5.0/5 > **Brent** | *18. Juli 2019* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Grasshopper offers business telephone features that you will pay a lot more for with any other provider. You get a phone number, voicemail, unlimited calling, IVR, multiple extensions, and custom call management. > > **Nachteile**: Lacks advanced call features you might find with other VOIP providers, and because it's a virtual phone service, you still have to use your mobile phone to answer calls. Also, the Android app is a bit buggy and doesn't always notify me when I've missed a call, so I have to open the app to check it. > > Very positive overall. ----- ### "BUYER BEWARE" — 1.0/5 > **Krista** | *3. März 2025* | Öffentlichkeitsarbeit und Kommunikation | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: NO NOT USE THIS COMPANY. They had okay customer service until we went to cancel because we lost the ability to send text messages. > > **Nachteile**: They had a company wide (had to register for SMS). While this process happened, you were unable to send text messages. After hours with customer support it never got resolved. They said it was out of their control and we had to be patient for it to be approved. After waiting about a month, I transferred my number to another company. When I went to cancel, they told me a refund is not possible. So we had to pay for the duration of the year even though we weren't getting a service (texting) that was included in our package. > > Would not recommend this company to anyone looking for a phone service. To not offer a refund for a service that a customer original paid for that they aren't receiving is beyond a terrible company. Scam artists. ----- ### "Full-featured phone system at a reasonable price" — 5.0/5 > **Lisa** | *12. April 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It was very easy to set up, even though my company's phone system is pretty complicated. They have great tools that are easy to implement. For example, I change the forwarding for at least one of my extensions several times a day. This process is easy and everything works flawlessly, as does the simultaneous ringing of my cell phone when someone calls my extension. I had some trouble with one number I ported from another provider, and the help desk fixed it within a couple of hours. A few months later, I had problems porting a fax number from an online fax provider, and they fixed it immediately. (The fax feature provided by Grasshopper is excellent, too\!) Their prices are very reasonable, and they have taken a great deal of worry off my plate. I am very glad I found this software\! > > **Nachteile**: I can't say I have had any problems with the software that wasn't taken care of immediately by the excellent tech support. I had a little trouble setting up the extensions and recordings, but I had never had anything but an old-fashioned phone system before. Considering my lack of experience, the virtual system was not hard to figure out, and it was well worth it\! > > My customers are still telling me how impressed they are with the new system. We've had it for just over a year now, and some of the aches and pains of the old system have faded in my mind. Even so, I can tell you it's leaps and bounds above the last system we had. It takes around 10% of the time I used to spend setting up old extensions, and causes almost none of the aggravation and worry I had with the old system. ----- ### "Best Virtual Phone\!" — 5.0/5 > **Rian** | *18. Mai 2018* | Umweltdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I have tried other virtual phone systems, and I am happy I made the switch to Grasshopper. First off, their app, flawless\! Never once has the app crashed on me. I have 3 toll-free phone numbers, using the cell app, I can simply change what number I want to call from without revealing my personal number. I was able to upload my own custom recorded auto attendant message and upload VM greetings for each extension. Bringing over my toll free numbers was a breeze, they easily stepped me thru the process. I can transfer calls and put calls on hold while on the phone, a game changer\! My favorite feature, is Call Blasting. Where when a caller chooses a specific number, grasshopper will ring multiple phones at once until the call is answered\! I am very happy with Grasshopper and I highly recommend it to anyone wanting a top notch professional phone system\! > > **Nachteile**: On the grasshopper call log, sometimes it errors and logs the wrong phone number that the call came in on. The incoming Caller ID is correct, however the GH Log will show they called Line 2, when I know it was line 1.. Not a big deal, I'm sure they will fix that soon ;-) ----- Seite: 1 / 16\ Weiter: [Nächste Seite](https://www.getapp.de/software/90779/grasshopper?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/90779/grasshopper) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten