Acronis Cyber Backup Erfahrungen

Web interface is great, server features are easily backed up, etc... Exchange backups are "ok" and usually work.

I'm not getting all the notifications we have set to show failures. I'm having failures backing up Exchange 2016 mailboxes, support is VERY slow (read like... 1 week between email replies) and definitely not US based. Sometimes they can help, but I've often given up on issues because it's just too rough of an experience.

Can backup phisical servers and virtual server quickly

Sometimes, backup works has block my servers and support team never discover why

The best thing about it is the different options for restoring while keeping RPOs and RTOs low.

The price and that it is not so modular, there are many functionalities that we don't need because we cover them with another product and we can't stop paying for them.

The ability to virtualize from your backup media is a huge asset. This means that if your server fails, you can boot it up in a virtual environment and get it all configured in about 30 minutes. Having a VM fail-over server is the best part of this backup.

The interface to recover can be confusing. It's best to start with a totally erased, non-formatted recovery drive. If it's formatted already it might map partitions incorrectly. Full recovery outside of VM can be slower than Windows Server Backup.

Easy to use, implement, intuitive interface. Restoring from backup works like a charm.

Actually none. Did have some issues with Ubuntu, but it was due to problem with Linux itself. After cleaning customized distro from 3rd party apps, worked like a charm

The software is easy to use, versatile and has many useful options. I run back-ups to an external hard drive and a NAS, also I use it for protection against ransomware. It works quite well in the background and gives me the option to restore files and more when there is a problem. Also, I like the option to be able to restore an image to different hardware

Customer support could be better. Recently I send in a question about an error. I got the request to send in a log file and screenshots, and then a couple of days later, I receive the solution to install the latest update. Which, of course, I already had. After I informed the same person of having previously installed the most recent update, then he sent me the request to send log files and screenshots again. That is one example, but my experience is that the support often works like this. Also, they can ask me for information, schedule a remote control session (which in itself is quite nice), and do exactly what we already discussed themselves. They are but not always very efficiënt.

Acronis backup is something I have been using for years. I switched to it after using another major Vendor's backup solution after it became very costly. Acronis has only become better over the years. Their agents deploy nicely to servers, the workstation backups are flexible, and they have a Mac client.

The only downside I see is that their cost for their online backup is a bit high. If you catch a sale or discount then it isn't too bad.

The web based console to control all my backups in one place, and not having to remote onto a machine to start a backup or create a backup profile is great.

The fact that incomplete backups can resume from where they left off, and i have the option of target locations to do backups

Initially the software upgrades can take quite long or not complete at all. Sometimes the seed load is seen as a separate backup, and the incremental backups take up more space than they should.

The layout of the interface was decent. I was able to customize it to use it for our company with branding. It did give notifications of failed backups on a regular. I was able to easily see what was backed up and when it was backed up.

I thought the pricing is a bit high. I am not sure if it was because I went through a vendor to purchase and deploy this but there were quite a bit of limitations of what I could do as an admin and user. For instance, I was not able to have 2 admins share the same interface and get notifications. Only one of the admins were able to get notifications. Again, I'm not sure if this was because our vendor did not set it up right.

It is easy to use and performs well if the underlying operating system is the right and supported versions. Using the created boot disk and using that to image and build systems (older version) was easy.

The newer interfaces are horrible. I understand trying to make it more idiot proof but hiding away features under a simplistic interface means advanced users have to really dig to find the tools needed. Seriously, I've tried to get end users to get this software and do their own backups but it doesn't do much more than the built-in backup utilities so it would be better if they focused on more advanced tech users as their customer base.

The ability to schedule backups after closing. We need our VM servers backed up daily for medical records and patient files.

Slows down the network resources when running during the day. Also backing up multiple servers has to be done as two separate backups at different times and if they overlap, the backups fail.

It's a very simple product to use and provides a great imaging platform for a low cost. Overall does a good job at backups of individual desktops.

Limited to desktop backup. Not a good piece of software in a VM environment.
Images can be very large and does not offer compression.

Good reliable backup of servers and workstations, great support and easy to setup on servers or VM Hosts.

In some instances the software has had errors during volume snapshot or Validation,however support has been good and resolved the issues.

The thing I love most is the cross platform support of Acronis Backup. Also what it has to offer is incredible. Backup process is very quick and offers lot of options to select from.

Setup and initial process could be somewhat complex. Also you may need to get some idea on virtual servers before proceed.

- robust backup options
- excellent support

- None to that i an think of. It does what it says.

This software has ALL of the features you could ever want in a backup and security system. Scheduling Incremental, Full backup, and Differential Backup and maintaining removal of old backups so space is always available. Bare metal restores from full and Incremental backups. Has wake on Lan so the PC can sleep.

Complicated to install, but no brainer for workstation user once set up.

This is a good software for Backing up and restoring computers. You can create an image of a computer and even restore it to a totally different brand computer as long as you have the drivers. It has secure options like encryption and password protection which is nice.

Thi software does everything that it says it does. We did have an issue once with HP computers but after updating the the latest build it fixed the issue.