Deputy

Personaleinsatzplanung, Zeit und Anwesenheit (Zeitschaltuhr) und mehr.

Gesamtbewertung

4,6 /5
(697)
Preis-Leistungs-Verhältnis
4,5/5
Funktionen
4,4/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,6/5

93%
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697 Bewertungen

Kevin
Gesamtbewertung
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

The team at QB Gelato is very pleased with Deputy. It is easy to use and the team members love...

Bewertet am 17.4.2018

Vorteile

As QB Gelato continues to grow we are finding the tools within Deputy to be extremely valuable. For example, we have set up our 'Opening, Closing & Daily Checklists' in Deputy under tasks which allows us to run our business as paperless as possible. In addition, it gives Management the ability to check-in and see if tasks are being completed when not at the shop. Being able to communicate updates to the team members and request a confirmation that they have read the communication is brilliant. I look forward to putting the scheduling module to the test this summer as we are adding on a mobile truck to our business. I have no doubt Deputy will exceed any scheduling requirements. My final comment has to do with processing payroll and the integration between Deputy and our payroll system. Having this integration feature is such a time saver. It literally takes less than 5 minutes to run payroll as the hours from Deputy import seamlessly into our payroll system. We are extremely pleased with Deputy and highly recommend this software application for scheduling. A final note... support is excellent!

Nachteile

At the present time there is nothing we dislike about Deputy. The support team is always there to guide you through issues.

Troy
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling...

Bewertet am 27.7.2019

We had employees staying clocked on after shifts milking the clock. We didn't notice it until it...

We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!

Vorteile

Easy to learn. As the person in charge I not only had to learn this product, but I had to train everyone else on this product. And not just train them, but sell them on why it was better than what we were using. Luckily, Deputy is so complete, it was easy. They haven't forgotten a single step.

Nachteile

I wish it synced with my Google calendar. Only thing missing.

Natalie
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

No bad until you try to leave

Bewertet am 27.8.2018

I have rarely ever left a negative review in my life but after my recent experience I feel it's...

I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.

Vorteile

It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.

Nachteile

Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.

Antwort von Deputy

Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!

Adam
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Mr Baker

Bewertet am 27.6.2023

Successful

Successful

Vorteile

How easy it is to set the Rita’s very user friendly

Nachteile

That if a employer has written a rota and not yet published an employee can not book unavailability last minute even though their rota has not been set out

Howard
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Incredible amount of function. Deputy is a great solution to rostering/payroll if you can...

Bewertet am 13.1.2023

Made my busy day easier!

Made my busy day easier!

Vorteile

Constantly updated, great user interface with lots of features.

Nachteile

Can be slow to load on older machines /with a slow internet connection

In Betracht gezogene Alternativen

Alvaria Workforce

Warum Deputy gewählt wurde

The workforce was too basic for our needs.

Zuvor genutzte Software

CEIPAL Workforce

Gründe für den Wechsel zu Deputy

Had the easiest-to-use interface and was easily accessible on phones /tablets /computers etc. Ran into limitation issues with other hardware.
Heather
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Deputy Helped us to go Paperless

Bewertet am 26.9.2022

Since implementing deputy payroll is more accurate, we save at least 35 hours of manual labour per...

Since implementing deputy payroll is more accurate, we save at least 35 hours of manual labour per week and we use 65% less paper.

Vorteile

Ease of use and security for each member of staff. With the addition of the onboarding facility Deputy has become a vital part of our operation.

Nachteile

I wish the scheduling facility was easier to use on a mobile or tablet. As I spend most of my life on the move this would be perfect.

In Betracht gezogene Alternativen

Time Tracker

Gründe für den Wechsel zu Deputy

Deputy customer service, cost, functionality and security features.
Kristin
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 6.0 /10

Agritainment / Seasonal Use

Bewertet am 24.5.2023

Vorteile

Ease of communication with employees, flexibility of the program, schedule execution and viewing, timeclock ease of use.

Nachteile

Some limitations of features. We like the employee review at the end of each day, but you cannot view or sort who left the review, so there is some value lacking there. We also are lacking an HR management option with our program.

Davide
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great product!

Bewertet am 27.5.2023

Vorteile

I liked I could easily personalise the calendar and let it appear as I wanted and I could easily edit it by my phone

Nachteile

That it doesn't remember employee's hours, so we always need to correct the hours from the ones we have registered

Cesia
Gesamtbewertung
  • Branche: Onlinemedien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Review for Deputy, by Plei

Bewertet am 24.5.2023

its being great, 10/10

its being great, 10/10

Vorteile

I like that its easy to understand, its better than other tracking sites

Nachteile

theres 1 thing i can do on my phone but i can't do on my pc, that is selecting the specific days and times i want to copy for the following week

rachael
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Outstanding Customer Support

Bewertet am 10.11.2016

Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake...

Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake and Joseph on making the system work with ease and ensure we are using the system to its potential.
Our business has a high turnover of transient employees who work varied hours and days of work which makes it hard for our managers to roster efficiently.
The team at Deputy have worked with us to add custom features which can help with our daily struggles in turn saving us time and money by being able to roster effectively and ensure we are being compliant at each step.
As the Payroll officer for our Australian and New Zealand region, Deputy have allowed me to streamline the fortnightly payroll process. Removed the need for any manual inputting, in turn ensuring we have time for quality checks, within our limited time constraints on payroll day.
We are a fast paced business and this system works extremely well for our managers creating and publishing the rosters, as well as confirming timesheets.

Vorteile

Worked closely with our team to add additional features required
Fast response time
Realistic time-frames
Great problem solving skills, and solutions
Helps with rostering efficiently,
Forecast of costs,
Ensures Compliance
Reporting functions
Payroll inputting has reduced from 1.5 days to 1Hrs due to new seamless payroll integration
New upgrade of system is more user friendly and responsive

Nachteile

More updates on system features/upgrades to come
More training for Support staff on system set up
Doesn't do 'Modern award' interpretation. Although we have now got the system to interpret the Award this was a lot of custom features we worked with the Development team on.

Wolf
Gesamtbewertung
  • Branche: Sicherheit & Untersuchungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Deputy Limitations on amount of location being used. Not exporting payroll timesheet to ADP ...

Bewertet am 24.5.2023

Could be better

Could be better

Vorteile

Keep track of time of employees, build schedule.

Nachteile

Help is not providing answers on problems like it was 2 years ago. Live chat is gone or specialist are not helping in all subjects

Grace
Gesamtbewertung
  • Branche: Eventservice
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Exactly what I was looking for

Bewertet am 25.5.2017

Probably one of the best scheduling/staffing apps out there organizing my company's staffing,...

Probably one of the best scheduling/staffing apps out there organizing my company's staffing, scheduling and payroll.

Vorteile

The scheduling features, clocking in and out (especially with location services), communication with team capabilities, and overall polished interface are so well thought out and done. I researched several different software and apps, but this one really checked a lot of boxes for our small business. We have a core staff and many seasonal staff, so having a versatile staffing and scheduling app was very important. I love that I can copy weekly schedules, easily change staffing whenever I need to, communicate with the team about changes right through the app, and write notes about each shift with additional information. When it's time for payroll, the approval and tallying of hours is so quick and easy.

Nachteile

So far it is an indispensable part of my business. I (and my staff) absolutely love it. The only issue I still have with the app is its inability to have several different pay rates for each person. Our company offers several different "jobs" that people can claim, but each job has its specific pay rate. When it comes to payroll, it would be nice to be able to select which payrate that employee is being paid for each shift/or position. Once this is in place, then I will be able to benefit from the budget and exporting features of the app. Right now, I cannot, but I understand this may be a special set-up.

Leanne
Gesamtbewertung
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Deputy improves our business efficiency

Bewertet am 3.11.2016

We are in the air-conditioning & mechanical services industry with approx 40 employees and a...

We are in the air-conditioning & mechanical services industry with approx 40 employees and a similar amount of sub-contractors working on various sites throughout the Sydney Metropolitan area. Before we installed Deputy we were relying on each individual signing a "sign on/sign off" sheet at the various job sites. On these large construction sites it's very difficult for the site supervisors to monitor the actual start and finish times of individuals. Time sheets were emailed to us on a fortnightly basis from each employee/sub-contractor. These were all formatted differently and made wages preparation a long and laborious task.

Vorteile

Each site has an ipad and the employee/sub-contractor logs in at the start and finish of their shift where a photo is also taken which makes the monitoring of staff very easy. The times are approved by the office manager each day and individuals can check what shift times have been approved on their app at any time. Each fortnight the time sheets are printed, which are in an each to read formalt, and wages are prepared from these sheets. This process has reduced approximately five hours of wage preparation. Customer support has also been prompt and efficient.

Nachteile

The best way to use Deputy on job sites is with a "kiosk" (ipad). We don't have secure site sheds at all sites so finding a location to put the "kiosk" with available power to charge it was harder in some areas.

Natalie
Gesamtbewertung
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Accessible and Easy Use

Bewertet am 28.3.2019

I can be on the go and document what I am doing and show that I am on location if needed. It helps...

I can be on the go and document what I am doing and show that I am on location if needed. It helps me keep track of what clients I met when, and is especially helpful when writing reports and dates are needed.

Vorteile

I liked that my coworker who was blind could easily navigate the app using her iphone and text-to-speech. I also like that I can look back at dates and see I did that day, as well as my hours total count for the week. The hours total count is a change that I requested to the app and the updated showed in a reasonable amount of time. The design is easy to use with the iphone app, and I like that the categories can be designed to fit your business tasks for streamlined documentation of how much time is spent doing a certain task. Also, you can put notes to detail what you were doing during that time period which is crucial for staff that are changing tasks all day.

Nachteile

Sometimes the app will glitch when putting in an end time and after changing the end time from the current time it will default several times back to the current time instead of the end time you want.

Pauline
Gesamtbewertung
  • Branche: Personalwesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Deputy Review

Bewertet am 19.5.2023

Vorteile

The ease of scheduling and communicating with employees

Nachteile

Would like to be able to sort by last name, if need to print time cards can't sort by last name either.

Jagadeesan
Gesamtbewertung
  • Branche: Restaurants
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Would recommend

Bewertet am 19.5.2023

Good

Good

Vorteile

Ease of use and excellent scheduling and timeclock function

Nachteile

Extra cost for onboarding employees on top of license fee

In Betracht gezogene Alternativen

Planday

Gründe für den Wechsel zu Deputy

Ease of use
Lex
Gesamtbewertung
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A breath of fresh air compared to when I wrote schedules with a pen and paper.

Bewertet am 17.4.2018

I love being able to see my employees' overall availability a week at a time, which makes scheduling...

I love being able to see my employees' overall availability a week at a time, which makes scheduling so much easier. It would be helpful if System Administrators received a notification when a User changed their availability so I could continue to stay ahead of the schedule and be able to maneuver my team better. I do appreciate the ease of scheduling. It's not such a beast anymore!

Vorteile

Deputy has been a saving grace when it comes to writing schedules. I love the ease of saving locations and being able to house all of my employees' unavailability information in on place. What used to be a beast and take me anywhere from 3-5 hours to complete now can take me 30 minutes to 2 hours, depending on staffing changes. Customer service is excellent, especially when setting up your account and being able to decide if Deputy is the best product for your company's use.

Nachteile

I wish the interface for System Administrators on the mobile application was more user friendly. With my work being partially field based, it would be super helpful to be able to manipulate scheduled on the go instead of needing to use a computer to solidify schedule changes. Overall, I'm pretty happy with this product.

Jon
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Deputy - We love the product

Bewertet am 27.9.2016

We have been using Deputy for about 15 months now and it is a great product that just keeps getting...

We have been using Deputy for about 15 months now and it is a great product that just keeps getting better and better with regular updates and new features. Comprehensive functionality and beautifully packaged to make it easy and intuitive for all users which is key to ensure staff adopt it well. We have used others but in my opinion it is the perfect product for our business.

Vorteile

It is a very friendly and intuitive product. We don't need to train new users, just add them to the system and it takes them through the basics quickly and easily. We just don't get questions from new staff on how to use it, clear simple instructions on a very intuitive platform just makes it easy to start new staff.

Nachteile

Very little. Would like better holiday tracking reporting but really not much else.

Antwort von Deputy

Hey Jon!

Thanks so much for the awesome feedback, and we're so happy that you love Deputy as much as we do! In addition, it speaks volumes that your employees feel the same way. Please don't hesitate to reach out with any questions in the future, and we look forward to watching your business grow!

Happy Scheduling,

Team Deputy

Melissa
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 3.0 /10

No working

Bewertet am 19.11.2021

No customer service
No IT Service
No one knows how to fix anything and no one wants to help get it...

No customer service
No IT Service
No one knows how to fix anything and no one wants to help get it fixed.
Better off just finding a company who will beta test a update before throwing an update out there first
And one that has a legit 800# so you and your staff can get back on track when the software is a mess.

Vorteile

Was working for the time we had this
Set up the system in September of 2021

Nachteile

The software was updated and through a code in the software. Which disabled my staffs open shift calendars. Call the 855# and no one can help. Send a message and still can't help. If you don't respond within 24 hours to a message they close your ticket and the problems aren't fixed. Call sales to see if someone can help and they may put you through to someone. But most likely back into the que so you can hear I can't help you. And message you rep and they don't answer emails. If they do they send you the 855# and back to square one.

Natashia
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

I have loved the fact that I can have as many employees that I want

Bewertet am 17.4.2018

easy scheduling, great communication with my staff and the ability for my staff to drop shifts,...

easy scheduling, great communication with my staff and the ability for my staff to drop shifts, switch shifts of take an open shift.

Vorteile

My staff and I really like the communication in the news feed, the ability to post PDF and images as needed to all my staff as I use it for my Staff Memos. I also like the ability for them to 'confirm' the message after they have read it. Having the chance to edit the start time of a shift is also helpful as sometimes you forget to log in and it can be adjusted.

Nachteile

It doesn't show the amount of hours scheduled in a day at the bottom like other software I have previously used. (When I work) and it also doesn't let you type large amounts of text in the news feed.You have to send multiple messages or upload a word document. Users have also complained that they can't view what the full shift times are of other staff working, just the start times of other people. It would also be nice to have multiple people able to log in on the same computer at once. currently one person has to log off before the other can log in.

Adam
Gesamtbewertung
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Simple program to use with great customer service

Bewertet am 25.4.2018

Vorteile

Simplicity in its use. I also enjoy the ease of inputting employees into the system and the ease of placing employees into shifts. Its quite easy to use and its functionality is great throughout all levels of use.

I can tell you that the customer services is also wonderful and quick to reply to any need. They really have someone available around the clock which is quite helpful considering I often times get my admin work done later at night here in the US!

Nachteile

Overall, there is not much that I do not like, I do wish that Deputy integrated for little to no cost with accounting or other IT Software programs. I would love to integrate with other programs that I use, but the cost is just too high to do that with the small business that I have. Its ok...easy enough to do on my own due to the ease of use of the program overall.

Alicia
Gesamtbewertung
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Deputy makes scheduling masses easier. A few features need to be added still though

Bewertet am 23.4.2018

Vorteile

I love that I can copy-paste a schedule from last week, make minor adjustments for employees who have other rotating schedules to work around, or vacation days... it also makes finding available replacements drastically easier

Nachteile

I dont like the printable version and I still prefer posting my schedule instead of only having it digital. I want my employees to see my notes for each shift publicly and so I have to screenshot them print which has resolution issues. Therefore I have to size increase the window (ctr+), take two different screenshots, and then stitch together with photoshop in order to share these notes. Also, we are a restaurant that does shifts to phase send people home in order of first clock in time depending on how busy/slow we are or when dinner rush slows down. There is no way to indicate this. I have to use shift end times as estimates and let employees know. Also our POS system Sapphire is not supported and we can't use the clock-in feature

Helen
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

CountryOptusStore

Bewertet am 7.4.2017

We were using excel spread sheet, manually calculating hours and trying to juggle shift changes....

We were using excel spread sheet, manually calculating hours and trying to juggle shift changes. Deputy has changed everything. Copy / paste roster templates, Swap shifts, Auto-calculation of hours, notifications when team members are unavailable - the list goes on.
I recommend this product to anyone I know that runs a business with multiple staff members.

Vorteile

Ease of copying roster into the timeframe and allocating appropriate team members

Nachteile

Export to Xero timesheets has to be altered manually in Xero for each line as details of type of hours worked does not match Xero.
Annual / leave days taken and processed through Deputy transfer onto Xero payslips as individual days. So if a team member takes a week off, instead of it being 1 line of annual leave @ 38hours - it comes up as individual lines at whichever shift hour allocations it was originally for. Makes for an overly long payslip!!!

Laura
Gesamtbewertung
  • Branche: Tierarzt
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Deputy Staff Schedule Module

Bewertet am 5.12.2018

Vorteile

Deputy provides a fully functional scheduling module we use for our Veterinary practice. Our current software did not include time clock/ scheduling features. Deputy is a user friendly program that handles our paid time off requests, time clock functions, and work area assignments. Deputy has advanced security features such as photo capture at clock in, location of clock in, and password protected access. While providing these features, it also is user friendly.

Nachteile

Customer support is typically via chat, and their hours of operation do not always reflect US time zones.

Luv
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Makes rosters a walk in the park

Bewertet am 18.4.2017

Deputy makes scheduling very easy. I started using Deputy over 12 months ago and I cannot imagine...

Deputy makes scheduling very easy. I started using Deputy over 12 months ago and I cannot imagine being without it. Checking, updating or even scheduling can be done via a smart phone or tablet. I have started using Deputy at all the 3 southern states that I manage with the same ease. Staff love it as well as new, changes or updates are published and sent to their smart phones instantly.

I also love that I can contact deputy via the app or web app to raise a issue or ask for assistance. Also new feature requests can be made and where possible it will get implemented. Deputy have implemented features that keep improving the product.

Keep up the great work.

Vorteile

Cloud solution which means I don't to have any special servers to support it in house

Nachteile

N/A

Antwort von Deputy

Thanks for your awesome feedback Luv! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling.

- Team Deputy