--- description: Ausführliche Erfahrungsberichte zu CallRail mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche CallRail mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CallRail Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Telefon Software](/directory/294/telephony/software) > [CallRail](/software/90860/callrail) # CallRail Canonical: https://www.getapp.de/software/90860/callrail Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.getapp.de/software/90860/callrail?page=2) > Eine Analyseplattform, die für diejenigen entwickelt wurde, die sich auf Qualitätsanrufe und Inbound-Leads verlassen, um den Erfolg zu messen. > > Bewertung: **4.5/5** von 173 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 173 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: CallRail - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: 55,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, Deutschland, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anpassbare Felder - Anruf-Tagging - Anruf-Transkription - Anrufaufzeichnung - Anrufer-ID - Anruftext-Aufzeichnung - Anrufverfolgung - Anrufverteilung - Anrufüberwachung - Archivierung & Aufbewahrung - Aufzeichnung - Aufzeichnung bei Bedarf - Automatische Anrufverteilung - Berichterstattung und Statistik - Berichterstattung über Anrufe ## Integrationen (17 insgesamt) - Acquisio - Google Data Studio - HubSpot CRM - HubSpot Marketing Hub - Kenshoo Infinity Suite - Kissmetrics - Marin Software - Meta for Business - Mixpanel - Pipeline CRM - Salesforce Marketing Cloud - Salesforce Sales Cloud - Slack - Unbounce - VWO Testing ... und 2 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Telefon Software](https://www.getapp.de/directory/294/telephony/software) ## Ähnliche Kategorien - [Telefon Software](https://www.getapp.de/directory/294/telephony/software) - [Call Tracking Software](https://www.getapp.de/directory/749/call-tracking/software) - [Call Recorder](https://www.getapp.de/directory/935/call-recording/software) - [Conversation-Intelligence-Software](https://www.getapp.de/directory/3884/conversation-intelligence/software) - [Lead-Management-Software](https://www.getapp.de/directory/339/lead-management/software) ## Alternativen 1. [Nextiva](https://www.getapp.de/software/91289/nextiva) — 4.6/5 (914 reviews) 2. [CTM](https://www.getapp.de/software/127363/calltrackingmetrics) — 4.6/5 (150 reviews) 3. [RingEX](https://www.getapp.de/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews) 4. [Five9](https://www.getapp.de/software/91276/five9) — 4.2/5 (481 reviews) 5. [CallHippo](https://www.getapp.de/software/107461/callhippo) — 4.4/5 (675 reviews) ## Nutzerbewertungen ### "My Favorite Call Tracking Service" — 5.0/5 > **Mike** | *27. November 2018* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Very easy to set up. Doesn't take a lot of time. Can track both calls and forms. > > **Nachteile**: There are issues from time to time with bad numbers. However, for the most part their customer service is quick to fix. > > We use it to track the results of our marketing campaign both in-house and for clients. ----- ### "Great software, but more expensive than the other like it" — 5.0/5 > **Chris** | *3. November 2018* | Marketing & Werbung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I like a lot about this - it's simple to use once you get the hang of it, and from there - you can do so much. > > **Nachteile**: I got a ton of numbers that had issues, I guess they were used before for other things but it's like they were all spammy. I even got calls from numbers I never called and they said I was calling them, when I definitely wasn't. It's also really expensive. ----- ### "Rip OFF" — 1.0/5 > **Andrii** | *25. Oktober 2023* | Konsumgüter | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: Nothing to share read a review it’s unacceptable what they do\! > > **Nachteile**: NA read a review below, it’s unacceptable what they do > > I'm writing to express my sheer disappointment and frustration with CallRail's services and customer support. Recently, I was stunned to discover that my account had been switched to annual billing, leading to an unwelcome and substantial charge of over $1,600.What makes this situation egregious is that I never authorized the switch from monthly to annual billing. The fact that such a significant change in billing was made without my explicit consent is not only unethical but also suggests a lack of regard for customer preferences and authorization.Upon contacting CallRail to address this issue, their response was beyond disheartening. The refusal to issue a refund for a service that I did not sign up for is unacceptable. This move from CallRail feels less like a misunderstanding and more like a blatant ripoff. The action taken by their representative on my account was done without my approval, and their subsequent denial of responsibility is both infuriating and disappointing.I feel obligated to take this matter further, including filing complaints with the Better Business Bureau and relevant consumer protection agencies. Others should be warned: what I experienced with CallRail goes beyond poor customer service; it's misleading, unprofessional, and completely unacceptable. Please be very cautious with their billing practices and their account management. ----- ### "Awesome call system\!" — 5.0/5 > **Rick** | *17. Juli 2019* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It has an intuitive interface to click together your call system. Plus, it has tracking numbers which can be useful. > > **Nachteile**: It really needs a way to reuse branches of the system. I'm not happy that I have to duplicate things just to make it work. (Ex. If no one answers, send it to voicemail. If they press a certain buttons, send the call to our answering service. The list goes on.) I THINK that CallRail is the one that adds the ?v=\[string\] to the end of our URLs, and that's bad practice. It makes it so if someone tries to share the link, then they copy the tracking code with it, thus throwing off our results. That really needs to be set in a cookie. However, I can't remember if that was a problem with CallRail or not, though. > > For the most part things are going well so far. ----- ### "Great Call Tracking Software" — 5.0/5 > **Mike** | *28. November 2018* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It helps business owners figure out which advertising platform brings in the most business. > > **Nachteile**: Although tracked by the software, form submissions cannot be used as conversions in Google Ads and Bing Ads. Yet. The software does get constant updates. > > Great call and form submission tracking software. It has a lot of integrations and always adding new ones. Support is responsive to inquires, which is another plus. ----- Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.getapp.de/software/90860/callrail?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/90860/callrail) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten