Stripe

Online-Zahlungsabwicklung für Internet-Unternehmen.

Gesamtbewertung

4,7 /5
(2.854)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,6/5
Bedienkomfort
4,5/5
Kundenbetreuung
4,3/5

95%
haben diese Anwendung empfohlen
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2854 Bewertungen

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
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  • Weiterempfehlungsquote 0.0 /10

Zeitdieb statt digitaler Helfer

Bewertet am 28.10.2022

Ein digitales Zahlungsanbieter sollte aus meiner Ansicht als Nutzer (Unternehmerin) einfach in der Anwendung sein mit geringen Aufwänden für möglichst durchgängige Prozesse. Doch es gibt durchgängigen Prozesse, die Bank Anbindung funktioniert nicht, wie vieles.Die Rechnungserstellung wird versprochen, aber der Prozess wird weder im System gezeigt, noch im Tutorial. Wie soll das ohne Anleitung klappen? Gar nicht, bin frustriert.Das Tool nervt, weil es riesige Aufwände in der Administration verlangt und viele Blockaden durch Fehlermeldungen produziert, die den Prozess nicht zum Abschluss bringen.Der Mail Support kann angeblich nicht helfen, weil er nicht in die Anwendung schauen kann. So einen Quatsch habe ich nicht noch nie gehört - von einem angeblich digitalen Vorreiter.Der telefonische Support ist in den USA und kann auch nicht helfen.Kundenzentrierung und Kundenservice geht anders.Bei Hubspot wird im Chat zumeist direkt im Echtzeit-Chat die Frage beantwortet.Sonst per Mail mit einer Video-Aufnahme.Warum hat Stripe einen altmodischen nicht digitalen und nicht funktionieren Support?Das Unternehmen macht jede Menge Gewinn, investiert aber nicht gute Kundenerlebnisse.Unbedingt meiden und weitersagen.

Vorteile

Zahlungen digital abwickelnPreis-Leistungsverhältnis

Nachteile

Zu großer Aufwand in der Administration. Keine Hilfe durch SupportZu viele Blockaden im Ablauf

Arash
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Unglaublich schlechter Service

Bewertet am 28.1.2022

Vorteile

Die einfache Einrichtung und die transparente Preisgestaltung.

Nachteile

Der Service ist leider ungenügend. Wenn man keinen Ansprechpartner braucht, ist alles gut. Wenn jedoch ein Problem da ist, muss alles für Wochen stillgelegt werden. Solche Verluste kann man sich sparen. Ich war mit Stripe technisch sehr zufrieden. Leider hat der Service jegliches Vertrauen zerstört. Unsere Kunden müssen gerade über einem Monat auf Ihre Rückzahlung warten, da übe Stripe keine ansprechpartner da sind. Nachdem alles telefonisch dann besprochen wurde, wurde die Auszahlung weiterhin nicht geleistet. Ich werde die Angelegenheit nun an einen Anwalt weitergeben.

Richard
Gesamtbewertung
  • Branche: Informationsdienst
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Zahlungsabwicklung für Webshops

Bewertet am 1.3.2023

Vorteile

Bisher hat eigentlich alles ganz gut gepasst. Ein paar Übersichten sind dabei nicht ganz optimal, aber ansonsten macht die Zahlungsabwicklung damit Spaß!

Nachteile

Hatte dazwischen ein Problem mit der Verbindung zu meiner Website, funktionierte aber wieder nach einem Update.

Matthew
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Integrates seamlessly with everything

Bewertet am 5.12.2019

Very positive. Great alternative for start up businesses, or online businesses that can save a lot of time.

Vorteile

So you can use Stripe with invoicing and subscription software or you can build out your own system if you are a geek that is PCI compliant fairly easily. Almost everything has an integration option and if you get stuck with a problem for whatever reason you can log into the dashboard and usually figure it out from there, if you can't they have great support documentation and even a chat option. Compared to similar competitors you even save a little bit. I especially like their ACH fees, some of the lowest I've seen.
An added bonus is that I don't have to pay for monthly statement fees or pay the annual PCI compliance fee and surveys because they add that into the flat rate.

Nachteile

Only thing I'd like to see is an option to download statements in a PDF format like previous merchant processing providers, but rarely do I need it.

In Betracht gezogene Alternativen

PayPal

Warum Stripe gewählt wurde

Sage had a hard time integrating with things I needed, plus their interface was a bit more complex than Stripe. I first started with Stripe as a test with a few customers then made the switch within a few months.

Gründe für den Wechsel zu Stripe

I liked the interface and integrations a little more than Paypal plus I save a little bit on the percentage, not much but every little helps.
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Easy Payment Processing: A Comprehensive Review of the Stripe App

Bewertet am 12.3.2023

Overall, I had an excellent time working with Stripe to handle payments. One of Stripe's best features was its simple to use interface, which made it simple to set up and explore. Furthermore, Stripe's API was quite configurable, allowing me to easily incorporate it into my current systems.

Vorteile

User-friendly UI: Stripe offers a sleek and simple user experience that makes managing payments, subscriptions, and customers simple for users. The dashboard gives you a brief rundown of the transactions, balances, and account activities. It is well-organized.Payment choices that are extensive and adaptable: Stripe accepts a variety of payment alternatives, including credit and debit cards, Apple Pay, Google Pay, and others. It also offers a variety of subscription levels to suit different company needs and lets consumers customise their checkout experience.Processing payments quickly: Stripe's method for handling payments is intended to be quick, dependable, and secure. To safeguard against fraudulent transactions, it makes use of cutting-edge fraud detection and prevention systems. It also offers automatic card updates so that customers always have access to the most recent payment information.

Nachteile

Restricted availability in some nations: As Stripe's availability depends on the nation in which it is used, some companies might not be able to utilise Stripe as their payment processor. Businesses who operate in areas where Stripe is not supported may find this to be a disadvantage because they will need to look for an alternative payment processor that is accessible in their area.Complicated cost structure: For new customers who are not experienced with payment processing, Stripe's price structure might be perplexing. This is due to the fact that the fees are calculated depending on a number of variables, including the country of operation, the chosen mode of payment, and the quantity of transactions.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

An Accounting Nightmare

Bewertet am 9.3.2023

It's great right up until you have match up any payment to an order, then it was a disaster. For some reason though, the programming team is in love with this software, probably because it was made by programmers for programmers, and they just give the accountants the proverbial middle finger. If any Controllers are deciding on a credit card processor, do your self a favor and don't even consider this one.

Vorteile

Everyone except the accounting team seems to like it.

Nachteile

I could be wrong, but I'm fairly certain they are the only payment processor that takes their processing fee out of every transaction individually. Then they combine all these partial payment amounts and deposit them all at once into your bank account. This makes for an accounting nightmare. What was once a simple 5 min reconciliation, turns into a multi-day confusing and laborious task. They don't integrate with ANY accounting software well. What I ended up doing was creating a separate Stripe "Cash" account for transactions coming in, then booking the fees into the account, then transfer the batch back into the standard bank account. What was once a process of just identifying the method of payment and reconciling to your bank account, now involves two additional transactions, and extra account and a confusing reconciliation. Of course, when choosing a payment processor, you want to choose a

Tiffany
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Simple and Easy

Bewertet am 17.1.2023

We can take payments via debit and credit with no worry. As a small business owner, I seem to run into little issues with so many softwares- Stripe is not one of them.

Vorteile

This software integrates with many other softwares out there. I have never had an issue with payments, fees, breaches, or disputes. Fees are consistent. Website is easily accessible.

Nachteile

I'm not a big fan of the desktop website layout. I feel that there is too much going happening on one page.

In Betracht gezogene Alternativen

Square Payments

Warum Stripe gewählt wurde

Stripe was recommended by our scheduling software, offering a similar rate as Square.

Zuvor genutzte Software

Square Payments
Jimena
Gesamtbewertung
  • Branche: Marktforschung
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Intermediary tool between buyer and seller

Bewertet am 10.3.2023

Excellent tool whose main function is to serve as an intermediary between buyer and seller, in such a way that the buyer can receive his payments without accessing the buyer's bank details, allowing the successful implementation of the payment system in a simple way and thus guaranteeing all clients the security in the transaction, through which you can connect your website with a bank account facilitating payments on the internet

Vorteile

I like this tool since it is the most recent payment system in the free market through which you can connect to your website with a bank account. It is an excellent payment method with the sole objective of facilitating payments on the Internet, the difference with other payment platforms, the payment will always be made within the same website without redirecting it to any external window outside your business without having any negative repercussions, meaning that it stores user data securely in order to carry out quickly payments in the future

Nachteile

Everything that this tool offers is excellent, so I don't dislike it at all, since this tool allows you to implement the payment system in a simple way and thus guarantee customers the security of their transaction in a successful way, intermediary between buyer and seller

Magdalena
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Best in space, recommended!

Bewertet am 10.3.2023

ok

Vorteile

It's reliable, simple, and effective. We have not had any problems so far!

Nachteile

Dispute that we had was not handled properly, even though we had evidence in our favour. Charging us for it was a bit extreme.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Grafikdesign
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Happy with this software

Bewertet am 13.3.2023

This overall is a great no fuss software - set it and forget it

Vorteile

I like how it integrates with my Shopify and my invoicing software, the fees to deposit are less than Wave

Nachteile

A lot of steps to make a manual invoice, and extra steps to enter a credit card manually

Darryl
Gesamtbewertung
  • Branche: Bankwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Cheaper processing than PayPal

Bewertet am 5.3.2023

I love my experience with Stripe. Always receive my payments on time.

Vorteile

I love the fact that I do not have to pay monthly fees and it was very easy to integrate to my website so that my customers can have various payment options.

Nachteile

I have yet to find anything bad about the use of this product for over 2 years!

Nicole
Gesamtbewertung
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Perfect for remote card processing!!

Bewertet am 8.3.2023

Vorteile

I love that within Stripe, I can send an invoice electronically to the patient, which contains a link for them to enter payment details. There is no need to take credit card numbers over the phone and no need for the office to enter the details manually!

Nachteile

There is a lot of information visible within the patient account. I know this information is important for tracker and details, but in the office, I do not need this information.

Joshua
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

The only payment gateway any sole trader or business should need

Bewertet am 1.3.2023

Stripe has been a major tool within my organization. It has allowed us to set up weekly, bi-weekly and monthly payments from our clients very quickly and easily. There have been many obstacles in our organization such as taking payment from clients that Stripe has solved for us. Stripe is by far the best payment gateway for businesses of all sizes, including sole traders and small businesses.

Vorteile

Stripe allows for multiple billing options such as bank transfers, direct debits and much more, supporting one-off invoiced and regular payments for business or consumer subscription services. This feature is especially useful for us because we use this feature for setting up payment for our clients.

Nachteile

Stripe requires a slight learning curve and can take a while to learn if you are new to the software. Due to the vast amount of features and complicated tools, Stripe can be a little daunting for beginners to learn but as soon as we got the hang of the software, using Stripe was about as easy as writing our own name.

Jonathan
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Top choice for small business

Bewertet am 9.8.2021

I am overall satisfied with stripe for processing payment of my invoices but I know they could help me integrate it better into my website if they wanted more business .

Vorteile

Fast and easy online setup no credit checks or bank involvement like in the past when it had to be done through your bank works fast and does cost the earth .

Nachteile

Cant use on my website without specialist knowledge if they could make it easier to install payment gateways for novices I would not have to use PayPal for this .

In Betracht gezogene Alternativen

Square Payments

Warum Stripe gewählt wurde

Customers without PayPal accounts were having trouble making payments and PayPal are more expensive

Zuvor genutzte Software

PayPal

Gründe für den Wechsel zu Stripe

I liked the easy setup and it was the preferred option of our accounting software
Scott
Gesamtbewertung
  • Branche: Rundfunkmedien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Simply seamless

Bewertet am 15.9.2021

Stripe is a vital tool for our Donor Department, as more and more of our donors choose to give with a credit card or debit card vs. gifts via check. The interface is easy to use, and I love the "Reports Overview " on the home page. I wish our donor CRM tool offered such convenient "at a glance" reports!

Vorteile

I love the functionality. When our CRM software lets u know that a credit card gift was unable to process, I can go into Stripe and see how many times the system has retried the gift, as well as the decline code the donor's bank provided. Then when I call the donor I have a lot of info at my disposal.

As far as the gifts that WERE processed correctly, it's very easy to export them into a simple spreadsheet, which I then submit to our Executive Director.

Nachteile

My regret is that I haven't looked more into the functionality of the software. There are likely things that Stripe offers that we are not utilizing. A suggestion for the developers at Stripe may be to send their users helpful "Are you aware of this feature?" type emails / letters

David
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Customers Are Food, Not Friends

Bewertet am 25.3.2020

Awful. If I could count on one hand the number of times I have screamed at my monitor seeing a response from my account manager, support; practically anyone at this organization. We were told we would pay 1x PCR fee per transaction by pricing analysts; and when it turned out that the architecture they recommended produces over 2 PCR requests per transactions? That even failed transactions are billable? No responsibility. The solution doesn't work the way it was advertised? "Check the contract".

The worst part is being treated like a child by flippant 20 something account managers who have been reassured that their product is perfect, their customers have no leverage, and that customers enjoy being treated like garbage. After doubling my volume in less than 6 months with the company and asking for a discount, they tried to dupe me in to paying the exact same rate I had been, but "itemized" in to new fees. I was about to sign myself up for another two years of drudgery until my questions were clarified. Outside of the technical organization, which is fantastic, this is an unorganized company headed by overly-empowered tech bro's who's mandate is to take advantage of you when possible, or, at the least, hold the status quo.

If you are anything above a small business, run, don't walk away from this company. The technical effort of integration will bind you to them, and once you're there, they've got you. It's time to eat.

Vorteile

Excellent platform. My developers are very happy, my clients are happy.

Nachteile

Nothing. The software itself is excellent.

In Betracht gezogene Alternativen

Adyen

Gründe für den Wechsel zu Stripe

Technical product and API. If only I'd known.
Nadia
Gesamtbewertung
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best transaction processing I've used

Bewertet am 29.4.2021

Really really good experience overall. I've used many different payment processors, and Stripe has remained my favorite, by far, for the past few years. I'll be sticking with them for as long as I possibly can.

Vorteile

Stripe makes it so incredibly simple to process all my client transactions, and provides detailed reporting on all the money coming in and out of my business. Stripe's interface for viewing individual transactions, where they came from, their current status, the processing fees associated with them, and any other details I could possibly want to know is just magnificent. It's incredibly easy for me to find out anything I need at any given time for any transaction, which makes it easy for me to communicate with clients when it comes to status of their payments. Plus, I always know exactly when money is going to be transferred to my business bank account, which makes planning for expenses that much easier.

Nachteile

Honestly, my experience using Stripe has been pretty much 100% positive. For my uses, there aren't many cons, if any. I guess processing fees kinda stink, but that's going to be a reality for any payment processor, and Stripe's fees are comparable to market standard with any other processor out there.

In Betracht gezogene Alternativen

PayPal und Square Payments

Gründe für den Wechsel zu Stripe

I really prefer Stripe's dashboard interface, how they present transaction information, just how much information they provide about each transaction, and also the customer-facing experience of using Stripe (simple to understand, automated receipts). Essentially, Stripe has proven to be the easiest, most informative, and most intuitive payment processor I've used.
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A developer first payment gateway that will leave your sales team smiling

Bewertet am 30.9.2020

We have multiple payment solutions, some still in use and some now deprecated. Stripe allowed us to very quickly replace multiple other gateways and dramatically increase the code quality, staff experience and end-user workflow through its many benefits.

Adding Apple Pay, Google Pay and other payment types was a cinch and the SDKs and implementations of all these are industry standard and strong, but remove hours of development time for my team because of the neat and clever ways Stripe integrates them.

We have been using Stripe for several years now and I recommend it to business associates and indeed use it on new projects, because the overall footprint Stripe requires for the huge amount of features has really revolutionised our payment gateway experience both from a developer and staff point of view.

And the changes and improvements constantly evolve, too. In fact, Stripe is a brilliant place to stay ahead of the curve when it comes to regulation and data privacy because they're always on the ball with such matters.

Vorteile

I have to first commend the supoprt team from Stripe. Whether this is a technical issue, such as the developer support or technical issue, or the support for sales or management staff, Stripe put a huge emphasis on making their support second to none.

Developers can choose between tickets and email, but there is also an IRC channel to talk real time to actual Stripe developers. They're knowledgeable and extremely helpful. When you use the on-site live chat feature, you will also get a follow up email with any extra information and a log of the chat, with an invitation to get in touch if the issue still isn't solved.

The fact that it's developer first means you have an excellent set of powerful, reliable and well tested APIs. The sandbox is fantastic and the logging to help debug your software (in both sandbox and live) are truly unmatched in the payment gateway world. Every request, full request and response, and everything is deeply integrated, so you can quickly click between related data in a sensical way. The API documentation is beautiful and easy to follow and feedback and suggestions are taken on board and literally implemented more often than not if a problem ever arises or a good suggestion is made.

The dashboard for sales staff is easy to use. The interface is clean but the features are tremendously powerful. The fraud integration with Radar is a blessing to small and medium businesses that want a quick way to help keep themselves protected.

Nachteile

Having to setup multiple accounts, albeit sub accounts that appear in the same dashboard, to utilise multiple currencies.

In Betracht gezogene Alternativen

PayPal

Warum Stripe gewählt wurde

We wanted to improve the ageing systems, increase conversion, provide a better experience for our customers and staff and, as well as all that, still receive competitive pricing. Stripe helps us achieve all that and more.

Gründe für den Wechsel zu Stripe

Stripe has by far the best set of features and the most impressive portfolio of products. It is developer first whilst still being a pleasure for non-technical staff and customers. The prices were comparable, but the product we receive is way beyond the others that we have tested. Support is second-to-none.
Paulo
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy to setup, clean interface, wide support, great customer support

Bewertet am 29.9.2020

Stripe has transformed a hard problem into a no-brainer. If making the connection between the online and the banking/paying was an herculean task in the past, it is nowadays a straightforward registration in their website, and most of the times an integration with your store/website.

Vorteile

The fact that is has an enormous amount of support from most software with integrations existing for anything that can support plugins (think wordpress), most programing libraries, ORMs, application development frameworks, etc. It is the de facto for online payments and that makes it really accessible from most common scenarios.

Their APIs and models are very clear and understandable, making it easy to integrate within most tools, and the fact that they also have plug-and-play solutions makes it even easier.

Nachteile

Not all payment options have plug-and-play solutions. It is, for example, possible to send your users to a stripe webpage with a nice layout to complete the payment, but this page is not entirely customizable. Not in style and not in payment options. For instance, you can't give the user the option to select a payment type, which is a very common use case in most websites and would be great if stripe would allow it.

In Betracht gezogene Alternativen

PayPal

Gründe für den Wechsel zu Stripe

The technological features of stripe have given them the flexibility to allow for the development of very different use cases, which is often not given by most payment providers that support only very limited (the most common) payment types and uses. In our case, we needed the technological flexibility of Stripe to build our application exactly as we wanted to, providing the user experience we designed.
Trevor
Gesamtbewertung
  • Branche: Medienproduktion
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Stripe is the 'go-to' payment processor, and you need not look elsewhere.

Bewertet am 20.6.2022

If you have an online storefront, you'll need to take payments somehow. For us, it was as simple as filling out a quick form, providing some business information, copy and pasting a few numbers from Stripe to our WP storefront, and then we were off to the races. Years later, here we are still using Stripe's great service. Also, Stripe enables you to accept Google Pay and Apple Pay!

Vorteile

Stripe is safe, secure, fast, and affordable. Stripe integrates with...well...everything! I can't imagine using another payment processor at this point in time.

Nachteile

I don't have any specific cons besides the fact that I would like to see Stripe facilitate crypto payments in the future.

In Betracht gezogene Alternativen

PayPal

Warum Stripe gewählt wurde

We still use PayPal as an alternate payment method for customers, but Stripe became our primary because PayPal is expensive and a bit problematic in terms of fraudulent charges.

Zuvor genutzte Software

PayPal

Gründe für den Wechsel zu Stripe

There were many factors, but cost, Apple Pay support, and ease of integration were the top factors.
Erik
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Stripe is a GO-TO payment processor for SMBs

Bewertet am 23.5.2021

Stripe has enabled first class payment processing for our organization and the organizations we’ve implemented it for.

Vorteile

Stripe is everything that people love about PayPal with everything a payment processing system needs to feel professional and high end to the end user. If you are using Squarespace or Woocommerce, Stripe is so easy to implement that you don’t even need development knowledge to implement it. Payment processing rates are fair and instant payout options are huge for businesses that are just starting out.

Nachteile

There’s really no con to Stripe. It’s definitely something that requires some development knowledge to implement it. but because of how easy it is for developers… Stripe has so much third-party support so you’re likely able to find a free implementation method for your platform.

In Betracht gezogene Alternativen

Authorize.Net

Warum Stripe gewählt wurde

It allowed us to create subscriptions and other advanced payment processing options that we needed to impment

Zuvor genutzte Software

PayPal, Square Payments und Clover

Gründe für den Wechsel zu Stripe

The fact that there is no monthly charge to use the payment system is ideal for small businesses that we have implemented Stripe for.
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Good for different currencies. Easy access with wordpress shop plugins. Lousy customer support.

Bewertet am 23.9.2020

It's a basic service with some good things, availability. But be prepared to spend a lot of time potentially in getting the Stripe to integrate properly with your website. Their technical support is not great.

Vorteile

Stripe has become implemented into many e-commerce plugins, especially in WordPress. This was the key reason why some of my clients started using it. It's fairly straightforward to set up. Documentation is not great but not terrible. And Stripe works well with many currencies. Also key to some clients.

Nachteile

Stripe's customer support took up a lot of my time and it felt as if they were making me repeat things constantly in order to even address the problems I had. Then, troubleshooting the actual problem was another can of worms. I spend easily 10-20% of my time every month talking to some kind of technical support group for a number of web services - hosting, domains, software developers, freelancers. Sometimes more than that. It's a gift when the communication goes smoothly because that's just the first part, the important part, in fixing the problem. It's not necessarily a matter so much of language problems - one of my favorite companies is located in the Baltics - English definitely not their mother tongue - but somehow they are still able to provide stellar service. Stripe does not do this.

In Betracht gezogene Alternativen

Authorize.Net, PayPal und Square Payments

Gründe für den Wechsel zu Stripe

Client did not want to pay extra for premium services for some, and did not want to use Paypal.
Diego Luis
Gesamtbewertung
  • Branche: E-Learning
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Take payments and security to another level

Bewertet am 1.4.2022

Since I have been using stripe, my company has projected an image of more prestige, security and professionalism.

I love the comprehensive metrics and projections features it has. Transaction data is clearly presented at all times, which is a peace of mind for the client as well as for me as the owner of the company. Now I spend less time understanding a payment process in case the customer has a claim. Above all, the best thing is the robust security.

Since I integrated stripe to all my e-learning projects and platforms, my business has increased conversion. And as a bonus to all this, in order to implement stripe in some projects, I had to improve the structure of some of my sites so that they work better for the client and the information is clear.

They helped me in this process through the customer support service, and with this my platforms now comply with all the legal requirements to be able to sell at a more professional level.

Vorteile

security is extraordinary

lots of useful information in case of payment disputes
shelf life projections by customers, that's great

options like radar are the best

professional image for my company

excellent integrations, another strong point of stripe

top notch customer service and support

integrating stripe the customer never leaves our platform or application to make the payment, so it is perceived as something more secure, it is not confusing for the customer, and this increases the conversion rate.

Nachteile

it can take a while to get used to so much data

they are a bit demanding when it comes to allowing integration to a site, which can be a bit annoying at first, but this is not really a con, rather it sets a standard of quality and professionalism, making one like business owner also becomes professional.

Some fees can be a bit high compared to other platforms, but weighing the fact of stripe's impressive security, integration, data that's pure gold, it's immediately clear that it's worth integrating stripe into all of our Projects.

It does not allow you to open accounts from some countries, although you can pay from any country as a customer.

Rosalina
Gesamtbewertung
  • Branche: Versicherung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Stripe Installment Stage Survey: A Thorough Examination of Its Benefits and Impediments for...

Bewertet am 28.2.2023

Generally speaking, Stripe is a dependable and extensive installment handling stage with many advantages, including usability, customization, and security. Be that as it may, it's critical to think about the cons, like expenses, chargebacks, account holds, restricted client service, and global limitations, prior to choosing if it's the right installment handling stage for your business.

Vorteile

Easy to Use: Stripe's user interface is intuitive and easy to use, making it accessible for both beginners and advanced users.Complete Installment Handling: Stripe offers an extensive variety of installment handling highlights, including tolerating Visa installments, ACH moves, and versatile installments.Customization: Stripe's APIs and engineer instruments take into consideration customization of the installment interaction, permitting organizations to make an interesting installment experience for their clients.Security: Stripe offers an elevated degree of safety, including PCI consistence and encryption of delicate information.Reconciliation: Stripe coordinates with an assortment of outsider instruments, like Shopify, WooCommerce, and Salesforce, making it simple to oversee installments and client information

Nachteile

Expenses: Stripe charges a handling charge for every exchange, which can accumulate for organizations with high volumes of exchanges.Chargebacks: Stripe's chargeback strategy can be challenging to explore, and organizations might confront extra expenses or loss of income in case of a debate.Account Holds: Stripe might hold subsidizes in a business' record for a few days or even weeks, which can be disappointing for organizations requiring quick admittance to reserves.Restricted Client service: Stripe's client service can be delayed to answer, and there is no telephone support accessible.Worldwide Limitations: Stripe has limits on its accessibility in specific nations, which can restrict organizations' capacity to universally acknowledge installments.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

The Money Manager

Bewertet am 21.4.2020

My Experience with stripe is always good apart from that sily incidence as a business.I like it so much that i am using it even for personal use and I always recommend people about the user friendliness of Stripe , whether it is for Business use or Individual use . It is very user friendly, Transactions processed with the blink of any eye .It can be used in any platform starting from very large Organization to very small organization .Even stripe provide multiple benefits on bulk transactions . This is all I can tell you about stripe today.Start Stripe Journey and One would fall in Love with this site for any transactions.

Vorteile

Whenever people talk about Global Payments Processing or receiving INDUSTRY , i think Paypal THE GIANT took away all the credits because people recognize them the Most however we cannot the hard work of other organizations contribution who has been exceptional in the same Payment Processing industry and one Name I would say is ''STRIPE " Why I really like them is because they are always hungry to deliver the world , whether its a new product, new functionalities or new technology discovered in the Global payments Industry etc. they are working Tirelessly with a Zeal to Achieve high and make things easy for every individual or every organization level's"which is really huge to achieve in the world. Even if I talk about or anyone check their website the functionalities of STRIPE are so easy, like everything in your finger and one need not to be expert to use the STRIPE website to process a transactions or perform an action its so easy and I believe such user friendliness matter's a lot at business ,and I can tell you such things cannot be achieved or acquired in oneday or couple of day .All it needs is a combination of Hardwork,Dedication , Expertise and Zeal to it and showcase the world .This is what Stripe is and I like it what they do best in business.

Nachteile

I did not had any hard time with Stripe though , but things I remember which I personally experience twice is past and I least like that about stripe .It was the Stripe customer service /technical desk who generally assist business users to resolve User IDs / Individual Terminal Access Glitches while facing problem . I wonder if such happens once than I can take it as individual exception but unfortunately it happened twice i.e, for a simple resolution it took 48hrs to resolve a simple problem and most importantly the Customer Service /Technical Desk was not even liable to do the initial or basic checks simply because the Stripe Policies does not allow and I I did not like it at all.