Stripe Erfahrungen

Für mich ist Stripe nach wie vor der online Zahlungsanbieter, wenn es um die Bezahlung mit Kreditkarten auf Websites und Online Shops geht.

Ein digitales Zahlungsanbieter sollte aus meiner Ansicht als Nutzer (Unternehmerin) einfach in der Anwendung sein mit geringen Aufwänden für möglichst durchgängige Prozesse. Doch es gibt durchgängigen Prozesse, die Bank Anbindung funktioniert nicht, wie vieles.Die Rechnungserstellung wird versprochen, aber der Prozess wird weder im System gezeigt, noch im Tutorial. Wie soll das ohne Anleitung klappen? Gar nicht, bin frustriert.Das Tool nervt, weil es riesige Aufwände in der Administration verlangt und viele Blockaden durch Fehlermeldungen produziert, die den Prozess nicht zum Abschluss bringen.Der Mail Support kann angeblich nicht helfen, weil er nicht in die Anwendung schauen kann. So einen Quatsch habe ich nicht noch nie gehört - von einem angeblich digitalen Vorreiter.Der telefonische Support ist in den USA und kann auch nicht helfen.Kundenzentrierung und Kundenservice geht anders.Bei Hubspot wird im Chat zumeist direkt im Echtzeit-Chat die Frage beantwortet.Sonst per Mail mit einer Video-Aufnahme.Warum hat Stripe einen altmodischen nicht digitalen und nicht funktionieren Support?Das Unternehmen macht jede Menge Gewinn, investiert aber nicht gute Kundenerlebnisse.Unbedingt meiden und weitersagen.

Stripe ist für unseren Alltag wichtig, um Buchungen über unsere Website oder Upsells schnell und einfach per Kreditkarte zahlen zu können. Dies funktioniert einfach und zuverlässig.

Top Paymentlösung die einfach aufzusetzen und zu Integrieren ist. Schnittstellen funktionieren zuverlääsig.

Nach über einem Jahr Nutzung hat Stripe eine Prüfung durchgeführt. Bis dato gab es keine einzige Zahlungsanfechtung meiner Kunden. Stripe sagte nun, die Gefahr von Zahlungsanfechtungen sei bei uns sehr hoch. Sofort wurden Zahlungen gestoppt. Als Kunde hätte ich zumindest eine vorwarnung erwartet.

nur für junge, des englischen mächtigen, Personen geeignet. Das ist schade...

Verbrecher. Horror. Das Ende für Unternehmer und Start Ups.

Not only is their system intuitive, but the customer service agents ACTUALLY like to help you! No fake smiles over the phone or loud exhaling and strained voices. You know which ones I mean ---- the kind you get from employees that don't like their job and it feels like it is a burden to help you. Yeah ---- NEVER have I experienced this with Stripe. They have a beautiful online system, they have happy employees ---- that can only mean Stripe really knows how to stay in business. And THAT is very important for my business because I use them on a daily basis. I love the way I can integrate Stripe onto many online applications for my business --- and continue to have 1 account to manage it all. I love that I can be added as a contributor to other Stripe accounts and access them via 1 single dashboard without needing to login again. Not only does this help me run my business but I am also able to offer custom coding services to others who have Stripe accounts that are trying to implement custom payments on their Wix sites via coding. I love the product and subscriptions payments --- I am able to easily integrate with programs that use my custom Stripe product page for payments so my branding stays consistent. I love that I can have instant pay out or 1 day pay out. I just love Stripe all around and I recommend it to anyone.

Stripe has been very useful in my business to receive payment from customers all over the world. I also like that they have implemented faster payouts

if you try to contact support and think you can solve something, FORGET IT! they just connect you every 30 minutes to another agent who has no competence for basic things, I don't understand how a payment gateway that manages money can have such an approach! they are maximally impossible and not helpful at all! this is my worst experience! I believe that this payment gateway will end soon! they only rob sellers of money! if you own an e-shop, don't even think about this payment gateway, and if you have one, end the cooperation as soon as possible, it will be your best decision. You'll thank me later.

My account has been hacked, but I have no idea when I will be called back. If you do a google search for stripe reviews you will see the amount of bad reviews by people saying how bad it is and their experience with customer service.

Overall it has been very good. Convient and easy to use.

I have never had a single issue with Stripe

A positive one , the links you can send clients make it easy to use

I’ve used Stripe from the beginning and have had no issues with it.

Awful. If I could count on one hand the number of times I have screamed at my monitor seeing a response from my account manager, support; practically anyone at this organization. We were told we would pay 1x PCR fee per transaction by pricing analysts; and when it turned out that the architecture they recommended produces over 2 PCR requests per transactions? That even failed transactions are billable? No responsibility. The solution doesn't work the way it was advertised? "Check the contract".

The worst part is being treated like a child by flippant 20 something account managers who have been reassured that their product is perfect, their customers have no leverage, and that customers enjoy being treated like garbage. After doubling my volume in less than 6 months with the company and asking for a discount, they tried to dupe me in to paying the exact same rate I had been, but "itemized" in to new fees. I was about to sign myself up for another two years of drudgery until my questions were clarified. Outside of the technical organization, which is fantastic, this is an unorganized company headed by overly-empowered tech bro's who's mandate is to take advantage of you when possible, or, at the least, hold the status quo.

If you are anything above a small business, run, don't walk away from this company. The technical effort of integration will bind you to them, and once you're there, they've got you. It's time to eat.

Very happy with the Stripe platform and will continue to use it for the foreseeable future.

We have multiple payment solutions, some still in use and some now deprecated. Stripe allowed us to very quickly replace multiple other gateways and dramatically increase the code quality, staff experience and end-user workflow through its many benefits.

Adding Apple Pay, Google Pay and other payment types was a cinch and the SDKs and implementations of all these are industry standard and strong, but remove hours of development time for my team because of the neat and clever ways Stripe integrates them.

We have been using Stripe for several years now and I recommend it to business associates and indeed use it on new projects, because the overall footprint Stripe requires for the huge amount of features has really revolutionised our payment gateway experience both from a developer and staff point of view.

And the changes and improvements constantly evolve, too. In fact, Stripe is a brilliant place to stay ahead of the curve when it comes to regulation and data privacy because they're always on the ball with such matters.