Coupa Erfahrungen
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103 Bewertungen
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Supply chain solution that actually works
Bewertet am 6.8.2019
It has been a refreshing experience considering we were moving from a manual system. Procurement...
It has been a refreshing experience considering we were moving from a manual system. Procurement process has never been any simpler. I like that I can place my requisitions anytime and from anywhere! That I can track the approval flow is also a plus for Coupa
Vorteile
Its flexible and has great availability
Took lesser time to understand and get to using
Mobile support is a good thing
Customer support is great
Nachteile
I cant seem to be able to edit items from a copied requistion when its a product already in the system catalog; thats a no brainier really
- Branche: Pharmazeutika
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Invoice management platform
Bewertet am 8.6.2024
Vorteile
It is pretty easy to search through past invoices and drill down for more information.
Nachteile
The interface feels pretty simple, and I’m not sure how much customization is available.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Difficult to Navigate
Bewertet am 10.4.2024
Vorteile
Nothing. I like nothing about Coupa software
Nachteile
Poor customer service. Invoices never get paid on time.
- Branche: Marketing & Werbung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
Simple and Efficient
Bewertet am 7.12.2022
Vorteile
Personally, I don't have a lot of experience with any other expensing software, so I do think Coupa is great for what it does. The platform is fairly straightforward, which serves my teams' purpose for it, as we primarily expense travel.
Nachteile
I wish Coupa had more comprehensive onboarding for users, as well as a bit more functionality, or even helpful tips and guides.
- Branche: Religiöse Einrichtungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Coupa Review
Bewertet am 9.1.2019
It's quick and easy to use and learn!
It's quick and easy to use and learn!
Vorteile
It is so easy to put in a request for a PO and attach documents and information needed for the purchase. The request then gets sent to the appropriate people for approval and purchase. The accounting team then does the rest!
Nachteile
I forget to upload the receipt sometimes.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Worst company ever
Bewertet am 24.1.2024
HORRIBLE so far absolutely horrible . Nobody wants to make a call and help the business, rather...
HORRIBLE so far absolutely horrible . Nobody wants to make a call and help the business, rather hide in chat box.
Nachteile
NOTHING there’s nothing good about this company. They refuse to help their customers
- Branche: Kosmetik
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 3.0 /10
Necessity in corpo
Bewertet am 11.1.2022
Vorteile
Looks nice, after initial configuration quite easy to use when you repeat actions
Nachteile
Hard to do new things, not intuitive, sometimes you can't do something but UX doesn't tell you why
- Branche: Sportartikel
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 5.0 /10
Incredibly Frustrating
Bewertet am 10.5.2019
Vorteile
For an invoicing software, it does the trick. It can keep track of what you owe and how long you've owed it.
Nachteile
Where to begin? The UI is terrible. The software is incredibly cumbersome and not user friendly at all. I can't imagine why anybody likes using it.
- Branche: Finanzdienstleistungen
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Quelle der Bewertung
Gesamtbewertung
Extremely easy to use, reports have very relevant information, great value
Bewertet am 7.4.2014
I have been using Tripscanner for some time and have found it extremely easy to use, the reports...
I have been using Tripscanner for some time and have found it extremely easy to use, the reports are very easy to understand and have very relevant information. It took me almost no time to get set up and start using the service. It is a great value, as the price is very low, yet it gives you very valuable information and it can also save you money on hotels, car rentals.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
Daily problems with Coupa
Bewertet am 18.9.2019
Very bad, always have problems with the page, can't change the password and the message error is a...
Very bad, always have problems with the page, can't change the password and the message error is a random message that do not help.
Vorteile
Can customize a lot in the view and basically what you need
Nachteile
Very slow
Problems with Stage
Release an update and change a lot of things without been notified
- Branche: Militär
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
AV CED assessement
Bewertet am 15.6.2023
They are a formal and professional firm, bringing the subject matter expert depending on the topic....
They are a formal and professional firm, bringing the subject matter expert depending on the topic. And good follow up on topics and meeting.
Vorteile
SO far their attention to detail and system capabilities.
Nachteile
Unaware, but I am sure I will identify them.
- Branche: Bau
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
The best procurement systems with high quality service
Bewertet am 23.2.2022
Coupa enables you to identify new markets to market or buy products, as well as enables you to find...
Coupa enables you to identify new markets to market or buy products, as well as enables you to find the best prices and many good offers.
Vorteile
Coupa is the greatest procurement solution I've seen so far. I like that it automatically links with numerous global sellers, ensuring flexible purchase order automation, invoice matching, and tracking. Simply enter into the sellers site to monitor the status of their purchase orders and invoices, and track their progress to final payment and customer receipt of monies. Coup also prepares new suppliers, so suppliers submit the necessary information for payment and integration into buyer systems. Coup has helped keep track of deals from start to finish by ensuring payment for sellers and meeting all delivery deadlines for both sides. Coup offers a fantastic user platform with a distinctive visual design and various filters to help you locate what you need quickly and effortlessly.
Nachteile
Not a lot of annoying things, you just need both sides of the transaction to be aware of how to download documents and work the platform as required, and this becomes easily possible with the completion of sufficient training on the correct use.
- Branche: Automotive
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Coupa Expense Software Review
Bewertet am 7.7.2021
I am happy with using Coupa expense
I am happy with using Coupa expense
Vorteile
The user interface is good and it allows real time tracking of your transactions.
Nachteile
The one downside i have is the lack to customize your view or dashboard.
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
B's thought on Coupa Expense
Bewertet am 17.11.2022
Vorteile
It is easy to use for day to day activities, featuring filters to save ample time kn searing activities. Keep records of all your data which opens endless opportunities of business optimization.
Nachteile
Multilevel approval stages are time consuming. Every action requires fully functioning user account, it would be great if we get tailored access to reduce costs
- Branche: Pharmazeutika
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Good Tool to Manage Purchase Orders
Bewertet am 13.2.2020
Overall experience has been good. The vendor receives the purchase order once approved via email....
Overall experience has been good. The vendor receives the purchase order once approved via email. Once the service has been received attaching the invoice and the closure procedure is easy as well.
Vorteile
I have been using Coupa for 2+ years. Mainly use it to create Purchase Orders to vendors. Receive invoices from suppliers. The software has an inbuilt approval process to route Purchase Orders, vendor master service agreements. The software can be synced with Microsoft office which allows you to get notifications when a request is new your queue or the Purchase Order has been approved or denied. It also allows you to run queries to tabulate budgetary expenses and track historical expenditure. Creating a Purchase Requisition is fairly easy and straightforward.
Nachteile
Coupa is very useful and easy to navigate but requires training to become proficient in the application. Suggestion is to create job aids/ training procedures which can be used as a reference guideline whenever needed specially for personnel not using the application too often.
- Branche: Öl & Energie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 4.0 /10
Bolt-On to NetSuite
Bewertet am 7.5.2019
Our business added it as a bolt-on to NetSuite, and a large selling point was the Sourcing package....
Our business added it as a bolt-on to NetSuite, and a large selling point was the Sourcing package. Even though we cannot use the Sourcing module as it is, it has benefits of keeping the invoices and POs tied together and integrates well with NetSuite
Vorteile
The mobile app is very convenient for our PMs in the field that need to review and approve POs and invoices remotely
Nachteile
the Sourcing module is far to restrictive and cumbersome - it makes it harder for our vendors to submit quotes and there is now way for them to add options/alternatives to what we have asked them to quote
In Betracht gezogene Alternativen
NetSuite- Branche: Internet
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
Coupa Expenses makes paper receipts obsolete
Bewertet am 17.12.2018
Vorteile
So often employees loose paper receipts and just give estimates of their expenses. This creates difficulties for the accounting department that needs to track these expenses and their related taxes accurately. Coupa Expenses allows your employees to take pictures of these expenses as they are incurred so they cannot be lost of forgotten. All of this is delivered with an easy to use Android or Iphone app as well as a full featured web client.
Nachteile
It sometimes gets tedious filling out the same options on every single expense, these should be caches so they do not need to be selected each time. The web client interface is sometimes a little clumsy.
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Intuitive and stream lined invoice automation
Bewertet am 29.1.2018
Vorteile
With Coupa invoicing, your Account payables can handle less paper, reduce errors and decrease the invoice processing times drastically.With Coupa Invoicing, electronic invoices flow into the system from the suppliers, are automatically matched to a PO or contract (two-way or three-way matching), channeled for approval, and then routed for payment. The entire automated invoicing process is electronic for 100% accuracy. With Coupa invoicing one can Strengthen supplier relationships, use resources more effectively, capture early payment discounts, increase compliance, and reduce business risk. Suppliers will love Coupa, because they can monitor the status of their invoice online via a self service portal. There are multiple ways invoices will be processed in Coupa invoicing Viz via supplier portal, Emailed invoices to Accounts Payables etc. Coupa invoicing has automated invoice matching and tolerances capability, supplier actionable notifications, mobile friendly app.
Nachteile
Coupa cannot handle accounting. It needs to be integrated with an accounting software or Enterprise Resource Planning tool.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 3.0 /10
Good for workflows but difficult to navigate
Bewertet am 27.7.2021
Vorteile
Good for integrating disparate processes across many departments if you have a multistep process to expense approvals.
Nachteile
Extremely difficult to use. Not intuitive in the slightest. UI is confusing and even navigation to find what you need to do, before doing the thing, is difficult. Reporting is also confusing to set up.
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
The best expense coding system we've ever had!
Bewertet am 10.7.2018
Vorteile
It is easy to learn and use! The process for updating and communicating about various transactions is so much simpler than it used to be. It's saved us time by keeping communication between our users and approvers streamlined. The fact that I can just hit "reply" to an email asking me to adjust some coding on a receipt has kept me from digging around in my company directory, figuring out who to call with a question, and getting redirected often. So much faster.
Nachteile
It can be a little slow to load and the mobile version has often had issues uploading receipt images or giving me access to all the coding breakdowns I need.
- Branche: Grundschul- & Sekundarbildung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Coupa Accounting and Expense (implementation)
Bewertet am 21.5.2018
Vorteile
We have used Coupa Accounting for a number of years, and just purchased Coupa Expense. Really excited about:
- Mileage capture (save a lot of time)
- Receipt parsing (e.g. we don't have to type in expenses--line items pulled from the receipt)
- Mobile submission of expenses
- Embedding tutorial videos for new users directly into the interface
- Level of partnership and support to implement successfully
Nachteile
Too soon to tell, as we have not yet gone live. Based on our previous experience with Coupa AP and our current experience thus far, I have high expectations for the project.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Coupa makes business purchasing easy
Bewertet am 17.3.2020
I am satisfied with how coupa is used for B2B purchases and how most vendors is easily found when...
I am satisfied with how coupa is used for B2B purchases and how most vendors is easily found when issuing the PO.
Vorteile
I like how helpful the global search is and how integrated it is with specific punchout, also how easy it is to track and receive orders.
Nachteile
Copying an order should allow punchout specific items to be automatically added to the requisition.
- Branche: Verbraucherdienste
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Comprehensive and easy to use
Bewertet am 25.10.2020
Overall, Coupa makes the RFx process faster, easier, and more objective, thus yielding better...
Overall, Coupa makes the RFx process faster, easier, and more objective, thus yielding better results.
Vorteile
Coupa’s ability to take inputs in any form (question, statement, text, numeric, percentages, etc) and track and compare them is incredibly useful for the bidding process.
Nachteile
Having to delete a bid or item field, without the ability to edit them in the template, is more cumbersome than necessary.
- Branche: Automotive
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Coupa makes expenses a breeze
Bewertet am 7.4.2020
Expense reports that used to take hours to complete can now be done in less than half the time.
Expense reports that used to take hours to complete can now be done in less than half the time.
Vorteile
Long gone are the days where you have to keep track of all your receipts, and then fax them all in to be reimbursed. Coupa lets you easily snap a picture of the receipt, and include all details needed to be reimbursed.
Nachteile
Nothing. Coupa has answered all of our needs for expense management. Being able to access reports via mobile app and desktop PC is very helpful as well.
- Branche: Konsumgüter
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
We should have done this years ago!
Bewertet am 18.11.2016
Our company was stuck in an antiquated paper-based system of tracking indirect spend. Originally...
Our company was stuck in an antiquated paper-based system of tracking indirect spend. Originally it was fine, as managers were able to keep up with their approving responsibilities. As time went on and the company grew, managers backed off of this responsibility and invoices were coming in without any purchase orders, let alone signed ones. Time for a change. I researched many indirect spend, procure-to-pay software systems until we decided on Coupa. We are very happy with the program. Not only does it put the responsibilities back on the requestors and the approvers, we have opened up more time for our Accounts Payable Clerk to handle other meaningful tasks.
Vorteile
Ease of use; supplier portal
Nachteile
Currently the phone application does not allow a user to create a requisition
