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LearnUpon: Very Satisfied Customer
Bewertet am 20.5.2013
I highly recommend LearnUpon to any training company serious about providing its customers with a superb eLearning experience. We invested heavily in developing stunning eLearning content and needed an LMS to match. After six months of trialing countless different systems I was losing hope of finding one, then I discovered LearnUpon and haven't looked back.
I don't feel like I have just bought a product, I feel like I have entered into a partnership with a highly skilled, ambitious and professional team of LMS experts. They're a young, vibrant, ambitious team who definitely put their customers at the very centre of what they do. They understand that their customers aren't buying a system, they're buying a means for taking their eLearning products to market. I believe that you can only be as good as your worst supplier - since adopting the LearnUpon LMS our customers and their learners have gained much added value and overall a superb eLearning experience.
Vorteile
The perfect LMS for commercial training companies.
Great customer portal functionality, with really smart branding and white labeling options that impress our clients and are easy to configure.
The LearnUpon LMS is intuitive, versatile, smart and affordable. It has great exam and survey features; easy to build, great learner experience and with useful, detailed reporting with filter and export options.
Content writing within the LMS is great; can easily add text, images, documents, videos and audio content, as well as very simple upload of SCORM content.
The technical support is first class; immediate and very helpful.
The eCommerce feature is really easy to setup up (just need a PayPal account) and provides a professional purchasing experience for our customers, with added features such as discount codes.
Nachteile
The few limitations of the system that I have fed back to LearnUpon have either been immediately addressed or are planned for imminent updates.
LearnUpon are continuously developing the LMS, with new features released every few weeks. In their clear commitment to developing the product they really listen to any feedback and take immediate action to improve the product.
LearnUpon are a small company in their infancy, which was a slight concern when signing up with them initially. I asked myself the question 'will they still be around in 5 years time?'. After some research, trialing the system and speaking with them I was left very comfortable in tying our future to theirs. In just a couple of years they have developed the very best LMS for training companies on the market and it's still getting better every month. I am very confident they were the right horse to back and I'm excited about the opportunities for our company from their continuous investment in the LMS.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
LearnUpon LMS.......No need to look any further!!!
Bewertet am 6.11.2019
My overall experience with LearnUpon has been absolutely wonderful! And, I'm not just saying this.......my statement is based on 4+ years using the software. Solid, reliable, user-friendly software, a team that truly listens to their customers and makes changes based on that listening, and excellent customer service. I can't ask for much more than that! Signing up with LearnUpon is a no-brainer. If you're wavering, don't! You'll be in good hands!
Vorteile
LearnUpon as a software and company is top notch! The software meets all of our needs and then some. And, to make things even better their customer service is fantastic (think Ritz Carlton customer service). If LearnUpon checks all your boxes and will meet your needs, then go with them! You won't be disappointed.
Nachteile
The thing I liked (past tense) least is the customer experience when a customer had a login in on another portal in the larger LearnUpon ecosystem and then would sign up for our courses. However, I provided feedback to LearnUpon and they implemented an upgrade to fix this. Wow!! Top notch customer service coupled with a great software! The company listens to their customers and responds, implementing upgrades to meet their LearnUpon users needs. This has happened multiple times to me :) Kuddos to LearnUpon!
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Stable, clean, and streams beautifully (even in Australia!)
Bewertet am 23.5.2016
In soliciting Capterra to help choose an LMS for my client, the main need was to stream SCORM mods globally in four countries. Many providers are US focused and can't deliver a seamless experience (dire experience with Litmos!) Migrating to LearnUpon has been effortless and with support in both hemispheres my client felt truly supported. LearnUpon has just the right amount of features for corporate training without all the unnecessary bells 'n whistles. However, more features are in the pipeline and in a matter of weeks a brand new sparkling UI (User Interface) will be launched which will afford a more natural, gamified experience. The system took a little while to get used to in terms of defining and setting up roles so am hoping the new UI will make it more obvious what the nuances are. A big issue we had was getting our articulate mods to be responsive which is not currently supported. Again, the new UI should make this more usable for mobile users.
Overall experience has been great and where we had issues or queries our Account Manager has bent over backwards to assist. Would highly recommend.
- Branche: Bildungsmanagement
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best LMS Hands Down
Bewertet am 4.2.2020
This LMS offers me a method of creating and sharing my courses with my clients and others. My business would not be where it is today, without LearnUpon.
Vorteile
I have been working with the folks at LearnUpon for almost 6 years. As an Administrator responsible for managing and branding my learning portal as well as developing customized courses for clients, I cannot say enough good things about it. The staff are incredibly quick to respond, are clear with their responses and want to be of assistance. They score a 10 every time with their customer service. I have watched this LMS grow from good to great over the years with new features being added constantly. Today, it is a robust LMS with every single feature I could want (and frankly a lot more than I use). Developing courses is easy and I'm able to produce professional looking courses, easily, This is important because I do not have a technology background and though I'm a reasonably quick study, I needed an LMS that didn't require a computer science degree to navigate! The reliability of this LMS, the ease of its use and navigation, as well as the fact that I almost never get calls from my clients with "systems issues", makes this an absolutely outstanding product. I also love the LearnUpon University tutorial option. I could not be happier.
Nachteile
There are none that I can think of. I absolutely love this LMS and the people who stand behind it.
- Branche: Einzelhandel
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great ROI from LearnUpon & Postive User feedback
Bewertet am 23.7.2019
LU has enabled Eason to deliver impactful skills development modules and critical knowledge-building interventions with assurances on accuracy and consistency across our store-based workforce. This is achieved without any demand being placed on critical resource in store to deliver new knowledge and skill to the team. I continue to find the LU solution for Eason represents considerable return on our investment. User feedback on programmes hosted on our LU portals strongly suggest that our employees enjoy the learning experience on offer.
Vorteile
With a workforce in excess of 1,000 employees, many of whom have worked with Eason for over 15 years, almost all staff whether 'tech-savvy' or not, have found our LearnUpon portals to be easy to access, navigate and use.
LearnUpon have made it easy to customise the look and feel of the portal with corporate colours and branding. This has helped to establish online learning within Eason as part of our overall L&D strategy and demonstrates to our teams that the organisation is making strong investment in the development of our people through elearning methodologies.
Finally the support offered by the LearnUpon team means that any issues or requirements are addressed and resolved; far sooner than expected in terms of time, whilst also exceeding expectation on the practicality and usability of solutions offered.
Nachteile
Very little. Perhaps some additional reporting criteria would be useful when tracking progress across numerous user groups.
- Branche: Design
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
A Simple and Easy-to-Use LMs
Bewertet am 21.7.2021
Overall, I'm extremely impressed with LearnUpon. It's the easiest LMS I've ever used. It's so user-friendly that I've seen about a 45% drop in usability questions and support requests from my learners.
Vorteile
LearnUpon's user interface is clean, beautiful, and very easy to use. The implementation was the easiest LMS implementation I've ever been a part of. The support you get from both the support team and your account rep are outstanding. The entire LMS is solidly built and extremely trustworthy.
Nachteile
This LMS is lacking in reporting tools. Luckily, the company is aware and working to build out more robust reports. In the meantime, however, you really have to export reports to Excel and figure it out from there. I also wish there was more flexibility in the way courses can be laid out. There aren't many options right now.
- Branche: Professionelles Training & Coaching
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great product backed by a super team of people!
Bewertet am 6.9.2019
We were one of the early clients and the one factor that consistently keeps us using the platform, above all else, is the fact the level of service from day one (when LearnUpon was only starting out) was amazing. As they have grown to become a leader in the LMS space, that level of service has never changed.
Vorteile
We have both used and engaged (via clients) with a broad range of LMS products. The LearnUpon solution is by far one of the easiest and effective solutions we have come across. They are constantly looking to increase functionality and in my opinion are working at the edge of the latest developments in LMS solutions.
Nachteile
Honestly very little! I would like more flexibility around messaging as we deal with both the B2B market and also the B2C. The latter requires more frequency around messaging but we have found simple solutions to work alongside the LearnUpon platform.
- Branche: Restaurants
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A Great LMS - with an attractive User Interface
Bewertet am 10.4.2019
The versatile training platform allows our employees to log in and view training material remotely on any device. New material can be uploaded in a matter of minutes. Easy to follow formats keep the learner engaged and on task. The easy-to-use Dashboard make navigation simple. A great product, I would promote to anyone.
Vorteile
Pros: Overall management, ease of use, functionality at all levels are major time-saving benefits. Being able to brand our company makes even our newest employees feel like they are rally part of something bigger. As an administrator, the ability remote connection from anywhere is amazingly effective. The Customer Support is Outstanding. Using Learning Paths for step-by-step training has simplifies the learning process.
Nachteile
Occasional glitches with new user log in. However, any issues that have come up over the years were immediately corrected by tech support.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Over ten years
Bewertet am 6.4.2022
I have been using LearnUpon for over ten years, first for the nations largest machine trades association and then as my own LMS provider. This group will not let you down if you are looking for a great educational platform/ LMS
Vorteile
Ease of use and customer support as well as cost / value for all the features
Nachteile
I found no cons with LearnUpon.. the entire LMS experience is wonderful
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Learn Upon - Wonderful LMS and Customer Service!
Bewertet am 28.8.2019
Customer Service is Awesome - we receive a prompt response to any question from our LearnUpon customer service rep and team, as well as friendly support and assistance throughout implementation of our employee training.
Vorteile
Our Learn Upon customer representative is fantastic, along with the entire customer service team. The LMS is extremely user friendly from the standpoint of creating courses, up-loading and customizing content. Our employee-related user issues have significantly decreased since switching to Learn Upon.
Nachteile
Can't really think of anything negative - any issues that are raised are immediately addressed.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Unbeatable customer service and constantly evolving
Bewertet am 5.5.2015
LearnUpon's mission was to build an LMS that is quick to setup, super easy to use and backed up by exceptional customer support. They have, without a doubt, succeeded on all three goals. I was up and running with my first course in minutes. The interface is intuitive, easy on the eyes, and super clean.
My clients have benefited from LearnUpon's quick portal set-up. I have been able to create customized demonstration portals, fully branded and populated with example user groups, courses, assessments, surveys, and reports, in a matter of hours allowing me to show the value of a learning portal to my clients based on their unique needs.
It is fun to see how LearnUpon's LMS can solve challenges my clients and I have. As I experiment with the array of options for course content, learning paths, assessment, and reporting I frequently refer to their detailed Administrators Manual and well organized Knowledge Base to make sure I am utilizing all of the possibilities LearnUpon's LMS had to offer.
When I have a question the documentation can't answer, LearnUpon's superior customer service offers expertise and professionalism unlike any I have experienced with a software product. Shane, Lisa, Carrie, Ian, Des and everyone else on the LearnUpon team are a pleasure to work with. My questions are often answered within hours and those that require a little investigation are followed up on in a timely and professional manner. The knowledgeable and prompt customer service LearnUpon provides has helped me build trust with my clients who have been burned in the past by apathetic support from other vendors.
LearnUpon is always improving their product and services to their customers. They look to the industry for what features could help learners get the training and education they need to succeed. I highly recommend them if you are looking to invest in an LMS for your organization or for your growing training business.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Learn Upon hits the mark!
Bewertet am 26.8.2019
It has been a very easy partnership. We were cautiously optimistic about the customer service during the sales process and have become raving fans post with our actual experience.
Vorteile
The tool is excellent and meets all the needs we identified in our acquisition process... but the customer support is what has made it a great decision.
Nachteile
Some of the intricacies of how the platform works... an example would be...building test questions in a test bank and pulling them into the course- 2 steps instead of just building the questions in the course. Customer support helped with items like this and helped us build out the process needed to be successful.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
The best LMS for our needs
Bewertet am 17.6.2015
We went with LearnUpon after doing extensive research. They came up top in terms of value for money, having the features we needed, user-friendliness and support. I was concerned that it was too good to be true having had disappointing experiences with LMS's in the past which promise the world then deliver much less than what we expected. With LearnUpon the interface is extremely user-friendly and allows you to upload anything you need whether that be a SCORM module, PDF, video, pictures etc.. The best part is you can customise everything at any time on your own for no cost. If you want to change a banner, welcome message, course description, sign-in screen or store details; you can do so immediately without putting in a build request and waiting for support to get back to you. If you do need support they are always happy to help and guide you every step of the way.
We also had to transfer thousands of enrollments from our previous LMS and I had concerns about the transition. The support team at LearnUpon went out of its way to meet our requirements and the few custom builds we required were handled brilliantly with little fuss and at very reasonable rates. They provide extra features we actually use like multi-language platform support, batch uploads and detailed custom reports. With LearnUpon we received an excellent product, within budget and with excellent support along the way. I couldn't be happier with our decision to select them as our LMS.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Intuitive & Excellent Support
Bewertet am 4.6.2020
As we have been converting live training sessions to digital courses, LearnUpon has made it easy to create standardized, professional, and thorough training courses.
Vorteile
LearnUpon is extremely intuitive. After just a few days of working with it, I already feel competent and capable of creating clean, high quality courses. Some of its greatest appeals are the ample opportunities for admins and students to interact through assignments, feedback, and notifications. Additionally, the LU staff has been incredibly supportive and delightful to work with. They pointed me in the direction of plenty of resources to help me fully utilize the features LU has to offer.
Nachteile
It took more effort to understand the relationship between the library, catalog, and resource uploads, but nothing that couldn't be easily explained or researched.
- Branche: Professionelles Training & Coaching
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A really valued Strategic Partner
Bewertet am 20.7.2020
They have been an oustanding partner. They listen to our needs and work with us to find solutions. They provide great access to support and really try to meet our needs within our budget.
Vorteile
It provides a smaller business with access to features of a large enterprise LMS.
Nachteile
We can't have two currencies in one portal.. this is a unique need.

- Branche: Personalwesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Feature packed, easy to use, AWESOME support
Bewertet am 8.1.2019
I've worked with several LMSes and this is by far the best in terms of ease of use, functionality, and customer support, and cost.
Vorteile
- Easy to use
- Packed with features that are intuitive and that work to your advantage
- Rarely ever have to use workarounds to do what I want
- Customer support is WORLD CLASS.
Nachteile
- Migration of your transcript information from your old LMS to LearnUpon comes at a fee. The rest of the work (migrating content, migrating users) is up to you.
- Occasionally there are features I wish did a certain thing, and I contacted my success representative and he helps me figure out how to do it a different way! This is very rare!
- Branche: Verbraucherdienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Decent Training Tool
Bewertet am 10.2.2021
Vorteile
It is pretty comprehensive and it is nice to be able to track all stages of the process.
Nachteile
It is not the most intuitive software and can be a little murky to navigate while you are learning it.
- Branche: Design
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
We trialed this solution with our client.
Bewertet am 30.3.2018
Excellent Learning Management System with Salesforce integration.
Vorteile
This software is easy to use and has all the features needed for medium-sized business to implement a learning management system. A killer feature is, to my opinion a Salesforce integration. Not many LMS have this.
Nachteile
The pricing was a bit prohibitive, and with our client we decided to choose a free option. After that our client plans to return to LearnUpon - after they battle-test everything and decide which features they really need.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Excellent platform which is both admin and user friendly
Bewertet am 13.7.2017
Vorteile
How easy it is to navigate is definitely one of the biggest pro's. There is also a lot of scope for personalisation and for interactivity within the software which makes training so much for relevant to users.
Nachteile
There are no major cons so far except that when you have one platform but several people managing it you need to be sure that the course completion emails are going to the correct administrator.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Learn Upon in a call center environment
Bewertet am 12.11.2014
I work in a 24h/7 days operational call center in Montreal, Quebec that specialize in messaging services. I am in charge of training and coaching agents on more than 700 different accounts and since I cannot be on site all the time, I use LearnUpon to do a big part of my training. I am able to put videos, tests and documents for my coworkers. We also use the surveys which allow the management and myself to have feedback from our coworkers and obtain answers to general questions. Learn Upon is easy to use even for someone not really tech savvy and whose first language is not English. I get a lot of positive comments from my colleagues and Learn Upon is used daily.
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great product!
Bewertet am 10.9.2019
Vorteile
Robust functionality exceeded our needs, awesome support team with great response times, and easy to roll out across the org for different teams to use.
Nachteile
No major critical feedback. We're happy with the service!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Learning Platform
Bewertet am 24.12.2019
Vorteile
Being able to build and track employees and their progress of training
Nachteile
Nothing it was a great platform for our employees to use
- Branche: Übersetzung und Lokalisierung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Great option for LMS and pretty easy to use.
Bewertet am 6.8.2018
Vorteile
I had a few experiences with LMS and LearnUpon is by far one of the easiest and robust out there it supports a plethora of software such as PowerPoint, word and so on, so you can work with the most popular tools out there and its very simple and easy to maintain even on the admin side.
Nachteile
A few additional features would make the software more appealing such as (integration with webex tools and more supported formats for media upload).
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
Great way to train
Bewertet am 7.3.2018
Vorteile
Learn Upon is a software that I would recommend for training a team of individuals in a way that is tailored to their schedules.
- Branche: Bau
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Perfect for the Technophobe!
Bewertet am 17.6.2016
Vorteile
Easy to use with a very comprehensive help guide that talks you through everything you need to set up. The technical support offered by LearnUpon is second to none - very quick responses and friendly staff.
Nachteile
It would be great to be able to change the front dashboard screen to put a training calendar on there or other notifications