PRTG

4,6 (237)
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Netzwerk-Überwachung für Experten

Gesamtbewertung

4,6 /5
(237)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,5/5
Bedienkomfort
4,5/5
Kundenbetreuung
4,2/5

96%
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237 Bewertungen

Nicolas
Gesamtbewertung
  • Branche: Landwirtschaft
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Überwachung leicht gemacht

Bewertet am 20.11.2023

PRTG hebt sich in puncto Verwaltung von der Konkurrenz ab. Es ist einfach zu bedienen und bietet...

PRTG hebt sich in puncto Verwaltung von der Konkurrenz ab. Es ist einfach zu bedienen und bietet unzählige Möglichkeiten um den Betrieb zu vereinfachen

Vorteile

Einfache Bedienbarkeit, stetige Weiterentwicklung, zur Überwachung gibt es kaum Grenzen. Man kann eigene Skripte hinterlegen. Schnelle Reaktion auf Issues. Mobile App

Nachteile

ab einer bestimmten Anzahl an Sensoren, gerade WMI, werden weitere Probes (Server) benötigt um eine Lastverteilung der Server zu erzeugen. Die Weboberfläche ist ab einer gewissen Anzahl recht träge.

Antwort von Paessler GmbH

Dear Nicolas,
Thank you very much for your detailed feedback! We're happy to hear that you find PRTG easy to use and appreciate its extensive monitoring capabilities. We've taken note of your concerns regarding performance with increased number of sensors and are continuously working on optimizations to improve your experience.

Your Paessler Team

Marcel
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Netzwerk Überwachung & Überblick

Bewertet am 18.6.2024

Seit nun circa zwei Jahren wird PRTG in unserem Unternehmen genutzt. Die Verwaltung, das hinzufügen...

Seit nun circa zwei Jahren wird PRTG in unserem Unternehmen genutzt. Die Verwaltung, das hinzufügen von neuen Geräten, als auch Einrichtung von Überwachungsgruppen ist sehr einfach. Bisher hat PRTG bei allen Meldungen & Fehler sehr zuverlässig gemeldet.

Vorteile

- Sehr Übersichtlich
- PCs, Drucker, Server, Switche können einfach hinzugefügt werden
- Überwachung sehr zuverlässig
- Viele Sensoren, die Überwacht werden können
- Ständig Up2Date dank Updates

Nachteile

- Ticketsystem
- Bei EPSON WF-Geräten werden die Wartungsboxen nicht überwacht

Antwort von Paessler GmbH

Dear Marcel,
Thank you very much for your detailed feedback on PRTG. We're glad to hear that you find it easy to manage and reliable in monitoring different devices. It's great to know that it effectively supports your company's needs.

Your Paessler Team

Martin
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Pros und Cons

Bewertet am 8.3.2024

Vorteile

- Es bietet eine sehr umfangreiche Palette an Sensoren
- Die Benutzeroberfläche ist super
- Agentenlos

Nachteile

- schlechte Azure Unterstützung, erst mit teurem 3rd Party Addon können Services in Azure vernünftig abgebildet werden
- Die Lizenzierung basiert auf Sensoren, was schnell teuer werden kann, je nachdem, wie viele Informationen Sie sehen möchten

Antwort von Paessler GmbH

Dear Martin,
Thank you for your feedback. We appreciate your positive comments on our extensive sensor range and user interface. We're actively working to improve Azure support.

Your Paessler Team

Leander
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Alles im Blick

Bewertet am 4.8.2023

Vorteile

Der Umfang für vordefinierte Sensoren ist massiv und ist in alle Richtungen fast vollständig anpassbar.

Nachteile

Der Preis für den Wartungsvertrag steigt (wohl auch durch die Inflation) deutlich.

Antwort von Paessler GmbH

Vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass Sie mit der Anpassungsfähigkeit unserer nativen Sensoren zufrieden sind.
Falls Sie in Zukunft weitere Fragen oder Anliegen haben, zögern Sie nicht, uns zu kontaktieren.

Ihr Paessler Team

Jhon
Jhon
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

PRTG makes diagnostic work easier

Bewertet am 29.5.2023

In the process of network management it is possible to encounter complex situations that are not...

In the process of network management it is possible to encounter complex situations that are not noticeable to the naked eye which makes conventional systems not easily detected but cause significant operational havoc, for similar cases it is necessary to have tools to support the support team capable of seeing what is not easily detectable and PRTG is one of those reliable tools and high capacity monitoring and detection of anomalies, this coupled with a professional IT team ensures a network of high capacity and stability for end users.

Vorteile

Our level 1 support work is to timely detect those technical events that affect the network infrastructure and which are reflected in the reports created by users, some of these events went unnoticed to our sight because in the measurements (ping, traces) made to some of the strategic equipment provided results within the normal range, This demanded a lot of time in the detection of failures negatively affecting the SLA, when the pilot was made with PRTG and after several adjustments to the thresholds we were able to timely detect the variations which were not visible before, allowing us to recognize the beginning of a massive event; PRTG has very useful sensors that provide accurate metrics and with the help of protocols such as SNMP it is possible to communicate with remote equipment which facilitates our task.

Nachteile

I have been using the tool for several years and I can say that there is always something to learn from PRTG, the learning curve to get the most out of it is notorious, although we have had staff who have experience using it which is an important support in our work, however, there is ample information where some doubts are clarified in measurements or implementation of remote probes and the configuration of thresholds.

Antwort von Paessler GmbH

Thank you for your detailed review. We appreciate your positive feedback on PRTG's ability to timely detect technical events and improve network infrastructure monitoring. We understand there may be a learning curve, but we're committed to providing support and addressing any doubts you have. Furthermore, we value your continued use of PRTG and encourage you to reach out to our support team for assistance.

Your Paessler Team

Vladimir
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

prtg monitoring

Bewertet am 7.12.2022

More than 5 years. monitoring (ISP infrastructure, Enterprise clients infrastructure)

More than 5 years. monitoring (ISP infrastructure, Enterprise clients infrastructure)

Vorteile

Intuitive management interface. Ease to integrate to your environment

Nachteile

Price. But if you compare to other monitoring services, it is normal

Antwort von Paessler GmbH

Dear Vladimir,
We're happy that you're happy! Thanks for leaving us a review!
Have you already tried the new user interface? You can now use it in production environments.

Your Paessler Team

Chris
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Zero customer support / loyalty

Bewertet am 23.1.2020

I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little...

I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little things I run into with the program. This time around they refuse to help, beyond basic email support in the middle of the night. If you want a program that provides support this isn't the product for you. If you are in the US the best you get is email support and they usually only respond while you are sleeping. Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call. After paying them for support all this time I am done with this company, they are a scam!

Vorteile

Great for monitoring bandwidth usage or finding health problems/over utilization of resources. All using the SNMP protocol.

Nachteile

Support, they don't provide much beyond an KB article or emails in the middle of the night.

Antwort von Paessler GmbH

We're sorry to hear about your frustration and that our support has not lived up to your expectations.
We always try to give you the best possible support in case of problems.

Kind regards,
Paessler AG

Reski
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

PRTG is simplified my work Everyday.

Bewertet am 25.9.2019

PRTG can do Monitor all systems, devices, traffic and applications of your IT infrastructure....

PRTG can do Monitor all systems, devices, traffic and applications of your IT infrastructure.
Everything you need, and don't expect more for custom weekly / monthly reports

Vorteile

This is the Recommended software that I often use to monitor or improve the Information Technology infrastructure. Very easy to install, user friendly and supports mobile devices. It can detect our problems quickly. We can check all critical Service Application components on the bus :)

Nachteile

This software does not yet have a weekly custom report for audit needs, so we do a manual retrieval :(

In Betracht gezogene Alternativen

Network Performance Monitor

Gründe für den Wechsel zu PRTG

Budget, Easy to install, user friendly and supports mobile devices

Antwort von Paessler GmbH

Dear Reski,

thank you for leaving us a review!

Cheers,
Paessler AG

Ivan
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

PRTG monitoring software

Bewertet am 22.8.2019

We are monitoring our complete infrastructure, from network switches and routers, over servers to...

We are monitoring our complete infrastructure, from network switches and routers, over servers to virtualized infrastructure and storage's.

Vorteile

Helped us many time with alert so our infrastructure did not go down.

Nachteile

I would like more vendor specific alerts to be included like Fortinet,

In Betracht gezogene Alternativen

SysAid

Gründe für den Wechsel zu PRTG

Better GUI, more stable application, easy to use and less hardware resources needed. Better probe for automatic search.

Antwort von Paessler GmbH

Dear Ivan,

thank you so much for taking the time to leave us a review.

Cheers,
Paessler AG

Joshua
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

I Find PRTG as the defacto standard in multi platform System Monitoring

Bewertet am 30.3.2022

Vorteile

Ease of use, Web based, highly customizable if needed.

Nachteile

The only quirk I have is it is still not available in Linux (though a linux is probe is development I prefer the whole system on a linux environment)

In Betracht gezogene Alternativen

SolarWinds Service Desk und WhatsUp Gold

Gründe für den Wechsel zu PRTG

I find the web interface of PRTG to be more accessible and straightforward.

Antwort von Paessler GmbH

Dear Joshua,
Thank you taking the time to leave us this review! We are happy that you are enjoying PRTG.

Cheers,
Paessler AG

Greg
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

PRTG Network Monitor

Bewertet am 21.7.2022

Vorteile

Easy to deploy, start out with a free tier to get to know the product and the data it can provide.

Nachteile

Importing MIBs for odd products and getting the right scales kb vs MB is sometimes a chore. Their support is great to help out.

Antwort von Paessler GmbH

Dear Greg,
Thank you so much for taking the time to leave us this review!

Cheers,
Paessler AG

Gideon
Gideon
Gesamtbewertung
  • Branche: Bankwesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

PRTG Network Monitor

Bewertet am 30.5.2023

Vorteile

Comprehensive Monitoring Features: PRTG Network Monitor includes a variety of monitoring features, such as bandwidth monitoring, device health monitoring, server monitoring, application monitoring, and more. It supports a number of protocols and technologies, enabling businesses to keep an eye on many facets of their network infrastructure and gain visibility into its performance, availability, and resource usage.Alerting and Notifications: PRTG Network Monitor offers customizable alerting and notification features to promptly inform IT teams about critical network events or performance issues. It supports various alerting methods such as email notifications, SMS, push notifications, and more. Users can define thresholds and conditions to trigger alerts and ensure timely response to network incidents.

Nachteile

Interface Customization Limitations: While PRTG Network Monitor provides customizable dashboards and reports, some users may find limitations in terms of design flexibility and customization options. Users with specific visual preferences or those requiring highly tailored reports may find the available customization options somewhat limited.

Antwort von Paessler GmbH

Dear Gideon,
Thank you for highlighting the comprehensive monitoring features and customizable alerting capabilities of PRTG. We designed our system to provide businesses with extensive visibility into their network infrastructure and enable timely responses to critical network events. We appreciate your feedback!

Your Paessler Team

Mohammed
Mohammed
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

PRTG review

Bewertet am 31.3.2024

we use PRTG on daily bases , check our product usage , product status (online/offline)
provide our...

we use PRTG on daily bases , check our product usage , product status (online/offline)
provide our customers with read only account helps both sides to monitor their services.

Vorteile

reality and stability and rich functions that it does support.

Nachteile

PRTG care ,
support bt email or support by phone , both are weak

Antwort von Paessler GmbH

Dear Mohammed,
Thank you for highlighting the pros of PRTG. We're glad to hear that you find it useful for daily monitoring, as well as providing customers with read-only accounts for service monitoring.

Your Paessler Team

Balayo
Balayo
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

BEST NETWORK MONITOR

Bewertet am 13.3.2024

Very great Experince especially for Network Monitoring and Tracking of the Different Network...

Very great Experince especially for Network Monitoring and Tracking of the Different Network Devices and Sensors.

Vorteile

1. Easy Access and Management of a large number of Both LANs and WANs on just a single window.

2. On-premises installation for full control over the company's data, configuration & updates.

3. Free Version of the Software with most of the core network management tools with its limitation being that it offers only 10 Sensors.

Nachteile

Sensor Limitations: The Free Version of the Software is limited to only 10 sensors

Antwort von Paessler GmbH

Dear Balayo,
Thank you for your positive review! We're thrilled to hear that you find our network monitor easy to use and appreciate its comprehensive features, including on-premises installation. Just a heads up, the free version actually comes with 100 sensors, not just 10.

Your Paessler Team

Alejandro
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Thanks to PRTG, we have control over our IT resources.

Bewertet am 22.7.2023

PRTG is a powerful tool that greatly helps any IT team, by relying on protocols such as snmp and...

PRTG is a powerful tool that greatly helps any IT team, by relying on protocols such as snmp and netflow among others, it allows to acquire very accurate traffic information in the different equipment with which it communicates, this gives an image of the current status of the equipment or service analyzed, thus ensuring immediate response to any eventuality occurred which sometimes represents losses of money for the organization.

Vorteile

The tool provides us with certain functionalities adaptable to our network topology in order to have 24/7 monitoring of each of the elements involved; being based on sensors we can configure the thresholds according to our metrics to detect alterations in these and once presented an abnormal event the tool with its great capacity of notifications allows the IT team to locate the root of the failure and make corrections in a timely manner, with this we have mitigated the impact on the SLA.

Nachteile

As a recommendation should be sized very well the amount of elements to monitor in order to make use of the appropriate license, once you have the corresponding sensors should be strategically located in the different nodes, servers or cloud services to have the measurements that your team requires, otherwise the tool is very customizable and adaptable to every need.

Antwort von Paessler GmbH

Dear Alejandro,
We're pleased that PRTG has given you control over your IT resources. It's great to hear how PRTG's customizable features, have helped your team ensure 24/7 monitoring and prompt problem resolution. Your recognition of PRTG's accurate traffic insights and its role in minimizing downtime and financial losses is greatly appreciated. Thank you for sharing your positive experience with us!

Your Paessler Team

Mohamed
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

One of the most powerful infrastructure monitoring software

Bewertet am 29.5.2022

A good experience and I recommend using it, as it is one of the most powerful network monitoring...

A good experience and I recommend using it, as it is one of the most powerful network monitoring software, but the free version must be tried to ensure that it works in a manner commensurate with the network and the work environment.

Vorteile

The large number of monitoring operations on the servers and the availability of options to monitor and clarify cloud services in detail
It is an integrated control panel and you can control the number of seconds and services of the machine
And it divides them for you into categories such as the machines that are hosted on the ESXI and puts them in a separate group and so on.
The interface is excellent, clear and fast, unlike some other programs
It is characterized by its work on the local server without the need for a separate machine.

Nachteile

A little slow in the hardware check process
Guidance messages cover some important buttons, which prevents them from being noticed.
Some errors are not clear, such as when I ask to monitor the Memory and Hardisk, the error is not clear if it is in the Port or the Authentication process or even the Firewall, so I hope to detail the errors to facilitate their solution.
There is no monitoring of Ping in the form of a list and the form of a tree, it is difficult to monitor all devices on one page.

In Betracht gezogene Alternativen

Network Performance Monitor und Zabbix

Warum PRTG gewählt wurde

Because it suits our work environment more, but I would not say that it is better.

Antwort von Paessler GmbH

Dear Mohamed,
Thanks for sharing your review with us and the community! Have a look at our support section on our homepage. Here you will find many useful tips and tricks to help you get the most out of PRTG.

Cheers,
Paessler AG

Adam
Gesamtbewertung
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Highly Customizable and Very Capable Systems Monitor.

Bewertet am 27.9.2023

Saved our bacon numerous times. Was able to monitor just about everything I could throw at it. Very...

Saved our bacon numerous times. Was able to monitor just about everything I could throw at it. Very satisfied with the performance and options of the product.

Vorteile

The plethora of ways and systems to monitor. Built in support for Windows Active Directory, DNS, SQL Server and more. So many aspects to monitor - SSL Certificates, Running Services, individual SQL tables.With SNMP, you can add anything that supports that protocol. I Added Printer toner levels.Integrates out of the box with Active Directory, for single sign on purposes. Fine grained security options. An API to easily add new systems.The free version is full featured, limiting only the amount of sensors (100) you can run.Built in Integration with other well known systems like Meraki, and Sophos.

Nachteile

It's a great product that does what it does every well. Nothing really comes to mind. Perhaps too much customization.

Antwort von Paessler GmbH

Dear Adam,
Thank you for your positive review! We're glad to hear that PRTG is a valuable tool for you, offering a wide range of monitoring capabilities and seamless integration with various systems.
We appreciate your feedback and are glad to hear that PRTG is helping you save the day. If you ever have any suggestions or need further assistance, please don't hesitate to contact us.

Your Paessler Team

Chad
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

PRTG Network Monitor Review: Simplify Your Network Management

Bewertet am 8.3.2024

In terms of performance and reliability, PRTG generally receives positive feedback. Its distributed...

In terms of performance and reliability, PRTG generally receives positive feedback. Its distributed monitoring architecture helps ensure high availability and fault tolerance, contributing to a smooth and uninterrupted monitoring experience

Vorteile

One common positive aspect users highlight is the real-time insights provided by PRTG, which allow them to proactively identify and address network issues before they escalate. The ability to customize dashboards, reports, and alerts according to specific requirements is also highly appreciated.

Nachteile

While PRTG is known for its user-friendly interface, some find the initial learning curve steep, especially when configuring more advanced monitoring settings or integrating with third-party systems.

Antwort von Paessler GmbH

Dear Chad,
Thank you for your positive feedback! We're glad to hear that you find PRTG's real-time insights valuable for proactive network management.

Your Paessler Team

Rafael
Gesamtbewertung
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

The best SNMP monitoring software for complex networks

Bewertet am 8.4.2024

PRTG is a popular network monitoring tool known for its ease of use and comprehensive monitoring...

PRTG is a popular network monitoring tool known for its ease of use and comprehensive monitoring capabilities. I appreciate its intuitive interface, ability to monitor a wide range of devices, and customizable alerting system. This centralized view of network health allows for swift issue identification and resolution.

Vorteile

PRTG is known for its user-friendly interface and simple setup process, even for those without extensive IT experience.

Nachteile

The functionality I like least in PRTG is the map creation feature.

Antwort von Paessler GmbH

Dear Rafael,

We're thrilled to hear that you find PRTG user-friendly and easy to set up, even for non-technical users! While we're sorry to hear that the map creation feature didn't meet your expectations, we're glad you appreciate the intuitive interface.

Your Paessler Team

Eike
Gesamtbewertung
  • Branche: Industrieautomation
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Good engine

Bewertet am 8.3.2024

The engine is good, the amount of available sensors is good. The GUIs / clients could be better.

The engine is good, the amount of available sensors is good. The GUIs / clients could be better.

Vorteile

Quick and easy setup
Open interfaces for custom sensors
An API
Fair prizing

Nachteile

Almost all GUIs
Old web GUI stuck sometimes or do not show everything
New web GUI put focus on strange things and not very intuitive
The full client does not work good at all

No multiselect on sensors for multiple changes on sensors are possible

Antwort von Paessler GmbH

Dear Eike,
Thank you for your feedback! We're glad you're happy with the sensor options. If you would like to give us more feedback, why not become part of our PRTG Feedback Insiders. You can find all the information here: https://go.paessler.com/prtg-feedback-insiders

Your Paessler Team

Ryan
Gesamtbewertung
  • Branche: Bankwesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

PRTG Feature and Functionality in summary

Bewertet am 10.1.2019

The application has helped us monitor all types of equipment and proactively resolve issues early.

The application has helped us monitor all types of equipment and proactively resolve issues early.

Vorteile

This monitoring application has helped us stay on track of what is happening at every corner and for every device on our network, from Storage to network, security and usage statistics and notifications for each, this application has saved us many times in restoring and fixing problems before they get noticed by end users. From our desk and our our phones using the app, we can monitor and get visibility into many device types, including Cisco, Linux, storage systems, Microsoft operating systems just to name a few, with thousands of sensors to choose from. Very powerful and constantly improving.

Nachteile

While just a few sensors were not performing well, like the Ping 30 for Cisco 1900 routers, PRTG has constantly released new updates that once applied, these issues are rectified.

Antwort von Paessler GmbH

Hi Ryan,
Thank you for your review!

Cheers,
Paessler AG

Sebastian
Gesamtbewertung
  • Branche: Maschinerie
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Amazing tool for amazing price

Bewertet am 11.3.2024

Planning is more tedious then setting it actually up. Getting all topics covered that you want to...

Planning is more tedious then setting it actually up. Getting all topics covered that you want to monitor is a hard task but then implementing all checks with PRTG is a breeze!

Vorteile

PRTG has been our go to monitoring tool for a couple of years and has never failed us.

Nachteile

Auto update function does not always do the trick but manual update always fixes it. Not all metrics are usable but overal very impressed.

Antwort von Paessler GmbH

Dear Sebastian,
Thank you for your glowing review! We're glad to hear that PRTG has been your reliable monitoring tool for years. We appreciate your feedback on the auto-update feature and metrics, and we're constantly working to improve these features for a seamless user experience. Furthermore, we're happy to hear that once set up, PRTG makes monitoring a breeze.

Your Paessler Team

Tim
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
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Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great Network and Real Time Monitor

Bewertet am 11.3.2024

So far, PRTG has been great to use. We use it so monitor real time network connectivity with our...

So far, PRTG has been great to use. We use it so monitor real time network connectivity with our remote locations.

Vorteile

Really enjoy the ease of use with setting up sensors.

Nachteile

Dashboard functionality could be a little more robust. We would like to use instant geographical information with a dashboard, but not that great and time consuming to use.

Antwort von Paessler GmbH

Dear Tim,
Thank you for your feedback! We're glad to hear that you find PRTG easy to use for setting up sensors and monitoring real-time network connectivity. We appreciate your suggestion regarding dashboard functionality and will take it into consideration for future improvements.

Your Paessler Team

Mohmad
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

PRTG Review

Bewertet am 8.3.2024

Fairly Good to work with it. Ease of UI and can create custom sensors.

Fairly Good to work with it. Ease of UI and can create custom sensors.

Vorteile

Alerting is on time and can connect most of the devices.

Nachteile

Network scanning is not accurate and it cannot scan multiple networks even if it has access to it. Maybe I am wrong but that is what I experienced.

Antwort von Paessler GmbH

Dear Mohmad,
Thanks for your positive feedback! We're pleased to hear that you find our alerting system reliable and appreciate the ease of use of our user interface along with the flexibility to create custom sensors. We're committed to continually improving our platform to better meet your needs.

Your Paessler Team

José
José
Gesamtbewertung
  • Branche: Öl & Energie
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best monitoring system

Bewertet am 3.12.2022

I searched for a long time for such a complete tool, with ease of configuration and a great way to...

I searched for a long time for such a complete tool, with ease of configuration and a great way to monitor my networks and active equipment.

Vorteile

The dashboard, the variety of connectors and the way to monitor, the easy way to configure, and the ease of monitoring the network out of your reach.

Nachteile

So far nothing to change, for now, it is a complete tool.

Antwort von Paessler GmbH

Dear José,
Thank you for leaving us a review! We are happy that you are enjoying PRTG and we love hearing about how you are using it.

Your Paessler Team