ProjectManager.com Erfahrungen

When they charge your credit card for a service that you didn't know you were subscribed to with no invoices or any other communication.

The product is mediocre at best and that's why we decided to not use it after spending about 20 mins in the system. This company just outputs the minimum viable product and then uses free trial scam tactics to bolster their revenue. I can't imagine any company that values their data would want to be involved with this company. Once I found these transactions it took days to get my account close, what do you think will happen when you need customer service to resolve the many issues/bugs in when you are a paying customer. Avoid at all costs!

I like the ability to create a fairly detailed project plan including budget and dates that are nicely mapped out in a Gantt chart. It works great for straightforward projects with a succinct task list and allows for the team to track their time to see a report on the budget for the project and the financial aspect of completing the project. I like the updated interface as well - it took a little bit to get used to, but didn't take too long.

I find the reporting to be a bit challenging. I would like to see reports that are a bit more flexible and can filter in and out certain criteria. This product isn't great to manage really long projects or challenging projects with lots of iterations. If you have a project that is iterative in nature and will develop as you move along, this set up makes it time-consuming to maintain.

You can manage a project timeline, allocate people to tasks and this builds up a studio schedule which you can use to check if people's time are well utilised. The reporting tool also makes it possible to forecast into the future to see what capacity the studio is running at. It is great that it is cloud based. You can set the working days of a person and the number of hours each person works, which helps accurately plan capacity. Linking of tasks is also a helpful feature to easily update project timings.

There are a couple of features I'd like to see incorporated, such as a different colour in the workload view for potential projects, and on the calendar RSS feed the project name needs to be included as well as the task name, otherwise all your tasks can come across with the same name (i.e. design, design, design,).

I would also like to see the styling improved when you save a project plans to PDF - as they are currently very difficult to read in this format and it makes it hard to share them with clients.

Risk/Issues/Changes tabs
Linked timelines

Some glitches when trying to attach documents and or changing pages before I have saved or finished filling in information.
Some of the reporting is very precise which means I need to document and 100% on the exact days tasks are achieved.

It is easy to use and having the ability to customise the dashboard and reports. The drag and drop features makes it simple and not very time consuming when scheduling projects.

Dashboard analytics for quick progress checks, ability to lay out time and effort with scheduling for projects. Ability to attach notes and files to projects

some times the app lags and the response time drags on other times it seems to lose updates while lagging

The great thing with using ProjectManager.com is the real time dashboard that can be access with all members of the team project through online

As far as i use this product, only the internet connection affects it's functionality of sharing reports and status with the team, but as long as you have a good internet connection, it was really great

The ability to keep all parties informed and up to date. Use it for upcoming and current project status.

TBD. Still working through all it's features. Will know more as I work through it. So far, it has been an asset.

Simple and easy to use

Reporting module is not robust.

Nothing. It looks good and you feel like you have found a good software, but beware. They are just manipulating you to take your money!

WARNING

Do not interact with this company in any way. They will scam you as soon as they can. They lure you into a free trial of 30 days. IT IS IMPOSSIBLE to implement a new project management tool for any business within 30 days. They are nice when you ask them to prolong the trial and you get the impression that you can in your own pace try the software and adapt it to your own business, which is what you want of course. They seems serious, their software seems really good, But it is all fake. All of a sudden you find out that there of course are som "hidden terms" which gives them the right to charge you for a whole year. They charged me for 500 dollars(!!!), and when I found out about this, this nice guys [SENSITIVE CONTENT HIDDEN] who really was helpful in the beginning suddenly vanished (?). He is no longer answering any mails and there is no way to get in contact with him. You can still contact their customer service, who is not doing anything else than refer to the terms, of course.

THIS IS THE WORST CUSTOMER EXPERIENCE I HAVE EXPERIENCED IN MY LIFE.

It is a scam and I sincerely warn everyone out there not to fall for their nonsens!

control of activities, better project management and control, workload visualization, activities and timesheet control

too much information on the screen harms new users and hinders the understanding....................

The ability to manage all my projects individually and as a portfolio (dashboards are great).

There is nothing that really do not like, I would like to see some enhancements to make the product work every better.

Good software tool for planning and design portions of projects. Allows input for risks that may affect the project schedule.

Not good for construction portion of project due to the constant changes and variables during construction which are beyond the project manager's control. In order to provide an accurate picture of the project input must be changed constantly.

While at I did not go past the free trial (due to not needing it at this time, nothing against the software itself), I must complement the level of customer service I received. While there didn't seem to be a way to cancel the free trial from the platform interface itself even going to your account and it can be difficult to reach someone by phone, the service team was extremely helpful in getting my bill sorted out and money refunded that was charged for 12-months of the service. The software itself is very intuitive and easy to use. It has a lot of options and is a nice alternative to MS project. I would recommend this software for small businesses or small teams within larger organizations.

Having to set weekends as working days prior to building a Gantt chart and no way to go back and do it later. It's a practical default for most businesses, but not so much for academic projects or anyone that plans to utilize weekends for project tasks.

Good interface with a good blend functionality from traditional PM to agile kanban and story boards.

Resourcing of a project is a weak point, it's not possible to assign resourcing by % of time or time allocation to a project i.e User 1 90% and User 2 50% to the project so it's very inflexible in this way.

----BEWARE---- The free trial is only free for 30 days before this you have to have cancelled or you will be charged. I was charge over £700 to my personal account despite all the users being test users associated to my email. Yes it does stipulate this on T&C's but I've had a point blank refusal from them to reverse charges despite cancelling only 2 days late.

The tool sends daily notifications
Can add time to task from different places
Track different projects

Sometimes it does not update the time added to a task
Some tasks get randomly deleted
Tabs are consufing