Lodgify Erfahrungen

Hi Frank, thank you for taking the time to review your experience with Lodgify! We're so pleased to hear you had such an easy time building your website. We're also thrilled to know you are happy with our software and our Support team. We have shared your suggestions and wishes with the rest of the team and will continue to improve our product. Best wishes, The Lodgify Team

Hey Bodo, thank you so much for your kind words! We're thrilled to hear that our software has helped your vacation rental business and that you're satisfied with your choice. Best wishes, the Lodgify Team

Hallo Ulrich,

Wir freuen uns sehr, dass Sie insgesamt eine gute Erfahrung gemacht haben!

Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Unser Team wird sich freuen, diese zu hören.

Liebe Grüße,
Ihr Lodgify Team

Hallo, danke fur Ihr Feedback. Wir freuen uns zu horen das Sie gute Erfahrungen mit Lodgify haben! Mit freundlichen Gru?en, Ihr Lodgify Team

Hallo Olaf,
danke für Ihre Bewertung zu Lodgify. Wir sind froh, dass Ihnen die Buchungsfunktion und die Channelmanagement-Funktionen so gut gefallen.

Wir sind immer auf der Suche nach Verbesserungsvorschlägen, um unsere Plattform zu optimieren und würden uns sehr über Feedback zu dem Integrationen freuen. Einerseits für bereits existierende Websites und andererseits hinsichtlich der Anbindung zu Buchungsportalen.

Wenn Sie irgendwelche spezifischen Vorschläge haben, würden wir diese liebend gerne hören.

Danke, dass Sie sich für Lodgify entschieden haben. Wir hoffen, dass wir Ihnen weiterhin hilfreichen Service bieten können

Mit freundlichen Grüßen
Ihr Lodgify Team

Hello,
Thank you for your feedback on our user interface design. We are glad you found the calendar and bookings to be clear. We apologize for the limitations regarding the integration and functionality with specific APIs. We are constantly working to improve and expand our capabilities and will take your feedback into consideration as we continue to develop the platform. We are sorry that you are having problems with Vrbo and other channels. Please reach out to me at your leisure so we can make it right: ashley@lodgify.info.

Hello Thomas,

Thank you for sharing your thoughts with us. We appreciate your feedback and are glad to hear that you have found our platform to be clear and easy to use and that creating a website was a breeze for you.

We regret that our support services are only available in English now, but we are working towards expanding to other languages, including German, soon.

Please don't hesitate to reach out if you need any assistance or have further suggestions for improvement. Our team is always here to help.

Best regards,
The Lodgify Team.

Hallo Peter, es freut uns sehr, dass Sie insgesamt eine gute Erfahrung gemacht haben! Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Unser Team freut sich, sie zu hören. Wir werden unser Produkt weiter verbessern. Mit freundlichen Grüßen Ihr Lodgify-Team

Hi Frode, thanks so much for taking the time to share your experience using Lodgify.

We're thrilled to hear it's been positive and that you would gladly recommend our software to others! We're happy that the website, channel manager and other features are working well for your business.

We look forward to seeing Lofoten Vacation grow with Lodgify's software.

Best wishes, the Lodgify Team

Hi Rainer, thanks for reviewing Lodgify. We're thrilled to hear our Channel Manager is saving you so much time and really streamlining your business processes.

We're always working to smooth out any bugs in our product as soon as they are identified. If you have any specific issues, please be sure to comment them to your support agent so we can find the right solution to deal with it quickly. Wishing you a fantastic start to the 2018 season! The Lodgify Team

Hello Diana,
Thank you for your review! We're thrilled to hear that you've had a positive onboarding experience with Lodgify and that our customer service, including the assistance provided, has been helpful and great.

We understand that as a non-techie, it may take some time to get used to the platform, but we're here to support you every step of the way. Our goal is to provide a user-friendly and intuitive platform that meets the needs of all our customers, regardless of their technical expertise.

We're glad you chose Lodgify due to our pricing and that you switched from another company with issues related to pricing and payment. Our team is committed to providing a reliable and efficient platform for managing cottage rentals.

Please don't hesitate to reach out if you have any further questions or need additional assistance. We're here to help and ensure your experience with Lodgify is positive!

Best wishes,
The Lodgify Team.

Hello Marie,
We apologize for any inconvenience or frustration you've experienced with our product and service. We appreciate your feedback and would like to address your concerns.

We understand that during the onboarding process, expectations and promises were made regarding functionality and integration with Vrbo that were not fully met. We apologize for any confusion or difficulties you encountered with the booking process and calendar management. We strive to provide a seamless experience for our users, and we regret that this was not the case for you.

Regarding the payment options and the challenges you faced with guests receiving multiple reminders and paying online, we apologize for any inconvenience caused. We understand the importance of flexibility in payment methods, and we're sorry for the miscommunication and the resulting impact on your business.

We regret that you feel our system did not save you time and that it caused you to hassle instead. We value your time and understand the importance of a user-friendly interface and a reliable integration process. We apologize for falling short of your expectations in these areas.

Regarding your request for a refund, we understand your disappointment and frustration. While our refund policy states a 30-day refund period, we acknowledge that you could not fully assess our service within that timeframe.

We apologize for any inconvenience caused by the account closure process and the issue with the automatic payment charge. Rest assured; we will investigate and address these matters promptly to prevent any further inconvenience to you.

We value your feedback and take your concerns seriously. We strive to improve our products and services continuously, and your insights will help us in that process. We regret that we did not meet your expectations, and we appreciate your willingness to provide us with an opportunity to rectify the situation.

Thank you for bringing these issues to our attention, and we apologize for any negative experience you've had.

Best wishes,
The Lodgify Team.

Hello Elia,
Thank you for sharing your experience with Lodgify. We're thrilled to hear that you feel confident and safe with our platform and appreciate your positive comments about our flexibility, simplicity, and technical support.

We understand that the pricing of our Lite program may seem high, but we believe that it offers great value for our customers. We also appreciate your feedback about offering limited hours of technical support for the Lite program and featuring your own domains. These are important suggestions that we will take into consideration as we continue to improve our platform.

We're glad to hear that our booking engine and channel manager have helped solve some of your main challenges with vacation rental management. We hope that our platform will continue to benefit your business in the long term.

Thank you for choosing Lodgify as your partner. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We're always here to help.

Best wishes,
The Lodgify Team

Hello Bethany,

Thank you for your review! It's great to hear that you had a helpful transition process with Lodgify and that you appreciate the ease of working with their onboarding specialists.
Don't worry too much about the learning curve - with time and practice, you'll become more comfortable using Lodgify for your business. Thanks for sharing your experience with us!

If you have any further questions or concerns in the future, don't hesitate to reach out to their support team for assistance.

Best wishes,
The Lodgify Team.

Hello Kobus,
Thank you for sharing your experience with Lodgify! It's great to hear that you found the integration and support staff helpful and felt the package was comprehensive when upgraded to premium.

Regarding the cost of the premium package, it's important to consider its added value and features compared to the basic package.

Thank you for choosing Lodgify, and we hope to continue providing helpful and necessary services to you.

Best wishes,
The Lodgify Team.

Hello Cortney,

Thank you for reviewing Lodgify and for your positive feedback about the setup process. We're glad to hear that having someone guide you through multiple setup calls was helpful for you. We understand that integrating with other platforms can sometimes be challenging. While it may be out of our control, we strive to provide the best possible support and assistance to ensure a smooth experience.

We appreciate your comment about having multiple platforms on one site. Lodgify is designed to help you manage and sync your listings across various channels, making it more convenient and efficient for reaching a wider audience and managing your bookings effectively.

If you have any further feedback or suggestions, please feel free to reach out to us. We're here to support you and enhance your experience with our product. Thank you for choosing Lodgify, and we wish you continued success with Camp Swann.

Best wishes,
The Lodgify Team.

Hello Christophe,
Thank you for your review and for sharing your positive experience with Lodgify.
We're happy to hear that you find our platform simple and helpful and that our support team provided you with excellent service.

We appreciate your feedback on the pricing and will continue to offer our customers competitive rates.

Thank you for choosing Lodgify as your vacation rental management solution. Please don't hesitate to reach out to us if you need any further assistance or have any suggestions for improvement.

Best wishes,
The Lodgify Team

Hello Ronald,
Thank you for your review of Lodgify. We're glad to hear that our rental management features have been helpful for your business. We strive to provide our customers comprehensive tools for managing their rentals efficiently.

We understand that website design is important for creating an attractive and professional online presence for your business. We continuously improve our website design features to ensure they are modern, sleek, and user-friendly. Your feedback is valuable to us, and we will consider it as we continue to enhance our platform.

If you have any specific suggestions or requirements for website design features, we encourage you to reach out to our customer support team. They will be happy to assist you and provide further guidance.

Thank you for choosing Lodgify as your rental management solution, and we appreciate your feedback as we strive to improve our platform continuously. Please feel free to contact us with any further questions or feedback.

Best wishes,
The Lodgify Team.

Hi Ben, I'd like to lead with an apology. At Lodgify, we pride ourselves on our excellent customer service, so I am disappointed that you have not received the care and assistance I would expect. As for the product itself, we're committed to involving our users in building our product roadmap and if you feel the website builder or implementation process didn't meet your needs we would love to get in touch. Please reach out to me at your leisure so we can make it right: ashley@lodgify.info.

Hey Elisabeth,
Thanks for your kind feedback about our software and our team. We're so pleased that even after over two years, your business still directly benefits from our regular updates. It's great to hear you enjoy our webinars and other free content. Thank you for remaining a loyal Lodgify user, we'll keep working hard to maintain our position as the best solution out there for vacation rental owners.

Best wishes,
The Lodgify Team

Hey Maria,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks again for your kind words and we look forward to seeing you again.

The Lodgify Team

Hello Brian,
Thank you for sharing your positive experience with Lodgify so far! We're glad to hear that the onboarding process has been great and that you find the functionality easy to use.

We pride ourselves on being responsive to our customer's questions and concerns, so we're happy to hear that was a deciding factor for you. We understand that transitioning to a new system can take some time, but we're here to help every step of the way.

If you have any questions or concerns as you continue the onboarding process, please don't hesitate to contact our support team. Thank you for choosing Lodgify!

Best wishes,
The Lodgify Team

Hi Julie,

Thanks a lot for giving us such a detailed review!

We're glad that our software is fulfilling all of your business needs, and we also want you to know that the dev team is currently working on a fix for the timezone issue.

We're also letting them know about your suggestion regarding customer's name placeholders.

Thanks again for your feedback,
The Lodgify Team

Hey Monica,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

Best wishes,
The Lodgify Team.