Rydoo Erfahrungen

I travel extensively for my work and have a budget allocated for each of my visits. I find it time consuming to type all my expenses on a spreadsheet and was looking for a better alternative. I decided to search for a software that can help me reduce these steps. I found Rydo and this has minimized the amount of work in compiling my expenses. First of all, I take photos of all my paper receipts and gather the electronic ones, then I just upload them all at once. Keeps things simple and makes you work smarter. The best part, is that this software computes the different currencies and simplifies my job. It manages my reimbursements in a timely manner. I am secured that my travel expenses are in good hands.

My only concern is sometimes the software tends to lag and takes slower than usual. This is a pet peeve especially when you have multiple receipts. I hope they fix this problem.

Our organization was looking to go paperless as much as possible. We were suffering from a lot of paperwork in this department while handling all business travel related documents/receipts. We had been researching many solutions that are available on the market but the most flexible one was Xpenditure. One of the best things was implementing this product. We had a great experience to work closely together with the Xpenditure team in order to align the product with our business needs. We were very impressed and highly appreciated that they always listen to what the needs are of the customer. If they can not come up with a solution immediately they will take the point with them and come back.

We used Rydoo, when it was Zenefits. It was mediocre then, but when it changed it's name to Rydoo, it became more complicated and less accurate we had to leave it and go to another program.

It was difficult to operate for both the staff and the administration.

I love that I can snap a picture of my receipt and open my phone to submit my receipt/ reimbursement request immediately. It's nice to be able to report the spend in the moment so I don't have to worry about keeping the receipt and turning it in when I get back to the office.

The mobile app SUCKS. It takes so long to load and then the screen will freeze as you type, so you have to type one letter at a time and wait for it to load. That doesn't sound too bad but I promise you when you actually have to sit and wait for every single letter you type to pull up into the comment box it can make your blood boil.

It is a great app to keep record of your expenses and all your transactions. as all the calculations are solved my software, any probability of mistake is eliminated. I would recommend this software without a second thought. I loved its application version.

sometimes the modifications done on app does not synchronize to desktop. also sometimes it becomes sluggish. Overall it is a great software.

The software automates the expense management process from receipt to accounting. use it both for my day-to-day personal expenditure, as well as travel expenses related to conferences and visits. I also use it to keep track of the expenses incurred in procuring research-related materials.

Nothing to dislike about this software/ app.

Easy to input data. The camera option is a lifesaver. Also easy to transfer things like PDF bills and receipts into the program. The scanning is MOSTLY accurate though not always. You need to review each and every transaction for accuracy.

The website, where you really need to do most of the heavy lifting, is NOT an obvious interface. You need to hunt around for things you want to do. For instance, it took me awhile to find the interface with QuickBooks online. Things are buried, and you need to hunt for them.

That it reads the receipt and can "intelligently" determine merchant, amount, etc. from a picture taken with my phone. I think I'm really going to love using it!

I haven't done much yet with the reports and such - but a tutorial giving pointers would be helpful in getting started and setting up my system preferences (maybe I missed it??? and it already exists?) I do like having Help Chat available!

This is a great expense management and reporting app for my small business. The best feature by far is Rydoo's customer service. Additionally, I really love that re-occurring expenses can be integrated into your to-do list automatically so if you're busy like i am or can't access the app, the software is capable of carrying out the expense with your intervention.

It's hard to say since this product is nearly perfect, but if i had to pick one downside I would say that the mobile app has some limited functionality.

Easy to scan receipt. Easy to use with user.

No way to update easily credit card statement. Every time we do that, i.e. once a month , two of our credit card statements do not update correctly. Which one, it's random. Now I will have to do that manually. Thanks Rydoo, you are good at promising.. but then, it's my problem. I have been having patience, but I think i will migrate for next year to something easier, or at least cheaper...

This used to work great. It uploaded emails and camera shots without issue. Made doing a expense report a piece of cake. I had my entire sales team using it. It's been a steep downhill ride for the last six months. Our entire company is changing, most likely to Concur.

Will no longer upload emailed receipts. Camera uploads are slow and often are duplicated. The software has a tendency to take the amount before tip, which makes it worse than useful. You have to check every receipt to make sure it uploads correctly.

Easy to use. Decent mobile app, better web front-end.

Initially, it took time to figure out where the categories / accounts were hiding. It would be nice to have a default currency setup. Sometimes, the application assumes I'm using a different currency, other than US dollar. Instead of asking me to verify something each time, it should just default to US dollar.

- scanning service with great OCR
- in belgium you can loose the original receipt (they keep it for 10 years)
- swift interface
- superfriendly support

- interface a bit slow sometimes (probably because of growth -- invest in servers :-) )
- can't ready directly from KBC (important bank in BE°
- cannot integrate with yuki or exact offline (only the online version which is a non go for our account because its too slow) -- so more export/api option should be recomended

Ease of managing receipts

After updating my phone it seems a little slower to start up

It is user friendly and I like that you can customize just about anything. The reporting side has several options and is compatible with Quickbooks.

The mobile app has some gliches from time to time so we have to re download the app. I would like an easier way to attach multiple pages for a receipt.

ease of use from phone to photo receipts

Too many receipts bogs down the system. I photo-entered receipts yesterday from a week of travel and the app is still trying to upload them. I am worried that it won't work and I will have to do it all over again.

Simple and comprehensive

Aporoval set up not so Simple

How easy it is to import, categorize, and edit information. I like that I can track all kinds of expenses as well as reimbursable expenses.

Loading a bulk of expenses takes a bit of time, especially when you must click on each one to edit. My only other complaint is about the iPhone app. I wish the taking a photo of the receipt, it would crop out the surrounding area and make it look like a scan like scanner apps do.

Time saving

Some date enter in the Phone disappear (countries). Country list on Phone is not user friendly (need long scroll down)

It would be nice if it worked, but doesnt sync to accounts software so is pointless! If you like wasting time, use Rydoo. It was a lot better when it was xpenditure.

Customer support does not reply to e-mails unless you send them a HUGE number of follow-ups! The system doesn't work and they just don't reply, and when they do the answers are not useful!

Rydoo is a great software for managing for expense management.
It's very easy to use and to learn. We are testing the tool since the last months and surprisingly we discovered a lot of interesting functionalities: upload the invoice, create user-manager, create a flow of approval, etc..
We are very happy with it and thinking to implement the solution for all our offices.

At the moment it's difficult to find something wrong with the software as we are not using it for a long time. So far, so cool.

very useful, it allows me to create my expenses on the fly so that I can forget about the receipts
very good support service, I find it useful

its mobile application is usually somewhat slow and complicated, it also lacks some features that its web version has, for me it is not so bad it is acceptable it is possible to get something useful I hope it will improve