ERPAG Erfahrungen

It is very user friendly , very easy to import from excel and the communication with the support was very good and the answer was immediate.

The only thing untill now that we don't like it is the locked date on sales order.

It is a very intuitive system, and no previous knowledge is needed to use it.

We who live in a country that speaks Spanish, some technical issues of the system are difficult

Very easy to import BOM & vendor data for the hundreds of components that we use in our products. Also very easy to build work orders and purchase orders to help us migrate away from PDF work instructions and excel sheets for POs.

Time tracking app for work order costing could be improved. We already use a separate app (Tsheets) for better visibility of our employee time tracking for different projects and it will be tricky to reconcile these different tracking systems. If ERPAG could match Tsheets functionality it would be worth a bit more to us. In general, the ERPAG user interface feels a bit antiquated but functionality is really what we care about so this is just a minor ding.

Well from now only can say this is a great software to managing my business, as my industries need many different fields and items, cant use just for E-commerce platforms, our business is mostly offline businesses.
And this software looks matching well until now.

AS I wrote here, I am a new user but looks much more useful than others software.

I'm impressed by Erpag's suite of features for manufacturing and inventory control. It is a great platform to manage production materials and workorders.

I have experienced a handful of crashes and other minor bugs. The type of tasks that can be performed in the app are limited.

The software is a manufacturing company's dream.

I love so many things about this. Beautiful interface, amazing support (instantaneous directions if I chat with them and the developers can turn on a dime to implement features if requested).

It also does everything I want it to: track purchase orders, tell me intuitively when things are late, search items, assign serial numbers to items (we purchase a lot), customize fields, and multi-level BOMs.

It was hard to find this software! I was looking at the really expensive onsite MRP/ERP solutions and thinking that they were overkill. This is EXACTLY what I need.

Easy to get the hang of, navigation is very simple.

Still a bit USA focused, needs to be more outward looking for global community

We like ERPAG features in that many align with our needs now and there is lots of room to scale.

A few functions are not intuitive, and I have had some issues with the search function for the Product list being inconsistent. One exchange with online help made me wonder if the agent actually understood the mfg/inv/purchase process.

What I like is that I an tack an order from beginning until the end. Also I liked the fact that I could import data fro mypreviuos ERP system. I did not have to start from scratch. The integration into the E-commerce.

The fact that it does not integrate with my current E-commerce software. But I will be able to switch say to Shopify.

Adding additional fields is also possible for our business.
Assistance from ERPAG on technical information has been prompt.

So far the features are very functional for my company.

It's fast. Other cloud based software I've used was slow enough that I had to open multiple tabs just so I could work without delay.
It supports multiple levels of sub assemblies in the Bills of Materials, so no need for flat BOMs.

It has a bit of a learning curve, due to the number of features it supports.

User friendly and east to be customized per needs and preferences

Not training sessions are offfred apart from instroduction

This ERP does it all. From procurement to fulfillment

An integration with Ship Station or UPS Worldwide would be helpful. Postmen is not great

ERPAG has a good foundation that could provide significant benefits to those that would find a match between their process requirements and the conceptual design of ERPAG.

Lacking an API !!! Will be a turnoff for most.
Support over the chat is prompt but not on point to the raised matters. The agents seem to be instructed to tell you about ERPAG features that you may have missed :-)
Cannot provision recipes for a Product that has variants, fortunately you can copy existing one to new and adapt.
Cannot use the software from multiple windows at once; when you open in a new one you will be logged off from the first. At times would be useful to work in one window and see some context in another one.
ERPAG does not maintain your session context; if you are logged off you are supposed to re-open all the tabs you were working on.
ERPAG didn't implement any local caching on the devices connected to their platform; so a laggy internet connection will mean you'll start over your work.

Not enough transparency for pricing... you're charged by the Database size as well but there is not a predictable relation between your activity and the charge. In my trial with only a few things added I got to around 200MB. Not clear about how things will work at scale... Backup/ restores etc

Certain things you cannot revert once saved... human error should always be factored in :-)

The company was extremely responsive to my needs and even implemented some capabilities that I requested. They also helped me with some data entry in order to save me the time of doing it myself or paying an employee to do it. Although they are in a time zone with a 9-10 hour difference, they always respond to my emails right away. We have scheduled late night support sessions so that I can get help when email support isn't enough.

The payment type of a sales order or invoice cannot be changed after it has been completed. Sometimes we make mistakes when entering orders, and I'd like to be able to go back and modify it.

Inventory control was the main functionality and so the ability to track material through-out by serial number was key along with customer returns This has been easy to set up and use. With delivery lot quantities of greater than 10 having the ability to input multiple serial numbers with copy and paste rather than single entry was also a fundamental need and ERPAG does this very well. Allowing transfer of material across multiple sites is great and using the stages feature allows production across sites. ERPAG is easy to use and it appears to stop the user falling into traps when processes are run before material is available so I've got confidence that all is well as I use it. There's a lot to like.

The support has been great too, with instance response in the chat to the support tickets raised. All cases I've been met with knowledgeable staff who can explain what I need to do to get the functionality I want

Some of the reporting is not exactly as I'd want but this could be that I've not fully investigated all possibilities.

a really GOOD WORK and a full ERP which is not only for small business. the support team have a unbeliveable short reaction time...!

badly the new version 5.0 are more cost intensive than the old version. i understand that the price must be higher for the new version, because it's a really good work which the ERPAG Team efforts, but the price rise is really nearly the pain barrier...

It's backed by great customer support. I think they will improve it day by day.

Here are a few:

- Mobile app of the software is still quite basic. I hope they put more effort into it.
- The app doesn't let you to adjust time of login session. It will be expired after a period of time then you have to login again. I often re-login more than 20 times per day.
- I think the software doesn't use CDN so we sometimes got difficult to use it due to laggy connection. We're located in South East Asia.
- The software doesn't reopen your last tabs. You will have to open them again each login.

accessibility and intuitive menu, very easy for my company use this software for production and sales

the developer sales campaign don't clear for the user, because the estructure is complex, may be when put help menu in the software improve in this point

we select this software for functionality and very easy use for my employees

for our company is necessary modify design the report for most clearance when reading

This software has a variety of needed business features within this application. Each brings its data and transforms it into an easy-to-follow layout from which every business can benefit.

There is no fleet management offered which is a plus for me

ERPAG has really made it easy for us to function like a big business with a small business budget! The service alone is priceless. They team is so responsive and ready to help at all times. Once you’ve mastered the application, there’s no turning back! Great ERP solution!

The team has been quite responsive in tackling our challenges and they’ve even worked on implementing new features to cater to our needs. At this point, I can’t give anything but praise.

I liked your new interface is very friendly

its links buttons some are very hidden and it is not easy to find