StyleSeat Erfahrungen

It is user friendly and I am able to set up my services easy with pricing, time frame, and description.

My clients are complaining about all of the fees that they are being charged and I am getting the backlash.

When I used, LLC was at the beginning of my Hairstylist career, I love the fact that people were able to find me using the search feature, and that is what help me to grow my business rapidly

Price increases over time and the quality of the product didn’t

This company is very complicated to use. Number one: they allow clients to take their money back after a service.
Number 2: they don’t have a good enough contact system. When you need help no number to call just a stupid email that takes 5 business days to even get a response.
Number 3: they don’t care about their workers they take most of your hard earn money.
This business is not a professional at all!! Why wouldn’t you want to help your workers that’s making this app move but no they don’t care. All they care about is your money . Don’t use this app save your time. They will take money from your account without knowing.

While managing Sauna & Spa resort, the Availability feature is critical. And this software does its job perfectly here.

The software indeed needs a lot of other features like Billing & Invoicing, Automated Scheduling and Attendance Tracking.

I like the fact that this app is bee users friendly. I am able to store my clients information. And I love the fact that clients are able to leave reviews for my business.

The only part about this app that I do not like is not being able to take deposits from my clients. For the monthly price of this app I feel like that setting should be offered automatically. It is with other systems that cost less.

Extremely convenient for both myself and my client, they can book an appointment and see availability from nearly anywhere their phone, their computer etc. I can see what exactly they need done and make my schedule work better for me so everyone is happy.

I have almost nothing bad to say about this, besides I wish all my clients would use it exclusively.

Great way to look up stylists in new areas. I like how you can search different location for stylists and hairstyle types. I love that you can view pictures of the stylists work, and most of their accounts are linked to Facebook or Instagram if you need some more convincing. Email reminders come in handy.

Doesn't always work, might be a bug. Need to update hairstyle options for we type in what we are looking for (ex: Kinky Twists, Senegalese Twists, Box Braids)

I used to use it as a hairstylist. Now I only use it as a customer. It’s easy to set up a profile and create a menu. Great customer service.

I stopped using it when Styleseat started charging stylists to use the software. Didn’t feel like it was worth it at the time.

Simple to use at one point, of course over time they changed. Clients found it difficult to use.

Honestly, the history I had with them. I’ve been using StyleSeat since it was free, and of course once they started charging they upgraded. However over time, the fees got ridiculous. Not only do you pay a monthly fees, your clients pay booking fees. If a client cancels last minute and another clients books that spot, they’ll pay $10 that goes to THEM, NOT YOU. Clients had trouble looking for their own appointments at times, and once in a while the whole app would crash. An entire day of clients without being able to see who’s scheduled next.
I can keep going, StyleSeat is not worth it.

None, scammer company, will never use again, they stole money from me and refused to refund it.

I attempted to make an appointment for June 2 and the system made an appointment for June 2 and May 20. The May 20 appointment must have been made in error when the computer froze, as it froze when I was waiting for the confirmation of the appointment to load. I never got a confirmation about a May 20 appointment, only June 2. I never went to the May 20 appointment because I never made it and knew nothing about it. Then Style seat charged my card $60 and claimed they were going to add a 20% tip for a service I never had, for an appointment I never made! When I sent them proof of the appointment I attempted to make and told them the may 20 appointment was an error, I never clicked on anything or attempted to make it, they told me they couldn't refund my money. The stylist would have to refund my money. So you can take my money and take a tip but you can't refund my money! I will never book another appointment on this fraudulent system ever again. Be careful about using this. Your card could be charged for an appointment you never made and then you will have to go through your bank to try and get your money back, for services you never received, for an appointment you never made! Scammer app.

It lets you find hairstylists in your area when you're new or the service you need for your hair is scarce. In my case, getting relaxers in Los Angeles is like finding water in the desert. It's incredibly hard to find professional hairstylists who know how to do the service. So within these last few years, I've been depending on Stylseat and it's issue after issue constantly.

Customer service is atrocious. You can't speak to a human, and even when you submit a request (type in all the fields) they still just send an automated response that's incredibly unhelpful. They just-- don't want to do their jobs and that's depressing. If you have time-sensitive policies that require certain actions, not having time-sensitive customer service makes absolutely no sense. I had to change my entire card information just so they wouldn't charge me for a service I no longer needed (and they wouldn't let me change online).

I like the whole set up of the software. It is very professional and pretty basice. You can lists tons of services and also can take appointment deposits. You can upload a ton of pictures and they do offer you perks if you are willing to pay for them. Like marketing, spotlighting your business, etc... They also offer you a few tips from time to time.

What I like the least is the price. I feel that they are expensive for what they are offering. It should not cost as much as they charging in my personal opinion. Because there is definitely similar software that is still be offered free or cost next to nothing.

What I like the most about SytleSeat is the ease of use. The app is very user-friendly. My hair and makeup stylist uses the application to schedule and pay for appointments. I appreciate that the application stores my credit card information for future appointments. I don't have to worry about forgetting my credit card. The payment is made automatically on the day of the appointment from the stored credit card on the app.

I don't have any cons on this program. As the end-user, the program works for me. I have also recommended the program to other stylists that I know.

Easy to setup appts
Can make payments
Reviews on stylist
Can find a stylist anywhere

No problems at all
All good here
Maybe decline fee

It was fairly straightforward on set up and the free version (which is no longer) had the features I needed.

Being a hair stylist, I never obtained any new clients, phone calls or email inquires. It’s a pay only service now.

Great everyone knowns about style seats.

There is really no con. Everything was very easy but limited advertise.

I love that you get clients by using this service. You are able to look up services in your area. It is definitely a great marketing tool.

I don't like
That you cant rearrange pictures
They raised the cost from 0 a month to 35t
hat you have to create an acct to see a profile or book with someone
That you have to have add ons as a a service instead of a sub service

Help organize my schedule. It also helped me stay organized.

It has no customer service number at all if and when you have a problem. Only email.. that’s not always fast enough to solve a problem.

Fast and reliable booking site for yourself and clients

A person can book with no money on their card.

This software is very up to date, I love the fact that you can set up your own schedule!

I feel as though there could be a little change in the software such as better features!

It was easy to use, and that is all, I have no other positive. They are thieves.

I realized they were charging all of my clients just to book, plus a percentage of the credit card sales, plus my monthly fee. So I decided to cancel my account, yet they still allow clients to book, and then chaos, every time I reach out to support they do not get back to me. I am outraged. Terrible customer service, they raking in money on my hard work and ignoring my request to absolutely close my account.