Orderhive Erfahrungen

I like mostly all the features and a very friendly-user App.

The least I don't like about it is sometimes instant product sync command is not responding.

The integration with Aliexpress is very important and necessary for us and we would like you to enter among the integrations.

The integration with Aliexpress is very important and necessary for us and we would like you to enter among the integrations.

The customer service is excellent. [sensitive content hidden] has been a lot of help. Would not have been able to set it up without her.

Still too new to the software to know...

A lot of features and functionalities. Easy to integrate with other software as well.
Stock manual log was convenient and easy to trace, data updates like google sheets as well.
Reporting is also straightforward.

To change the stock count, i can't go into the menu log and change then hop on to the next product. I had to constantly go back to the main inventory page to click on the next inventory which is cumbersome.

Works with Shopify, Prestashop, Ebay and Amazon without a hitch. Their customer service was top notch and were available during US hours either via SKYPE or chat system. This platform is a no brainer if you want a multi channel inventory manager. You can update all stores from one platform in real time. Go get this now you can be up and running in a day.

This software does not offer mapping of shipping method or customer notes.

Good inventory management is very important to me since most of my items are one of a kind, and I sell on multiple venues.

Integration with all venues was very painless and simple, I have never had any trouble using Orderhive.

The great UX friendly and easy to use!
If you want to manage warehouses, transfer inventory, make wholesale purchases and everything you would need to make your e-commerce business succeed, this great app is for you!

Just need to add more advanced filtering options in the dashboard and in the storefront and will be PERFECT!

The app doesn't improve the UX in the storefront, if you can do that, it would be AWESOME!
The UX in the dashboard is phenomenal, but you should consider to include the storefront UX enhancers

We like the way this software has live updates and is easy to connect.

The changes to the software design and look.. I actually liked the old school look and feel..

We have been using Orderhive for about 3 years and it has worked very well for us. We don't experience many issues and when we do we get a quick response from their support team. And they have built a few customizations for us so the system fits our needs well.

Some recent UI updates have made the platform less intuitive in my opinion, but that may just be because I was used to how it worked before the updates.

This software is easy to use, intuitive. It provides many different functions for order processing and allow us to dispatch orders between different warehouses and dropshippers. The customer service is always available and provides a good support

The return section is not great. we're always talking in order number and this section is sorting by customer name... (?) not possible to search an order number, and even sometimes to find out with the customer name. On the purchase section, once on order is made, no update is made inside the product. So if you add a barcode to a product after a purchase validation, the barcode won't appear in the purchase. We have to remove the product, save the purchase, edit again and add the product again, which is time consuming... Automations are not really reliable. Sometimes they don't work for an order, and sometimes they don't work anymore.... in the product section, I don't get how to remove a product from a created file. Well, may be I could find in the help center how to do it, but then it is not intuitive

Ease of use and ease of implementation.
Technical support is excellent. They even customized for my needs.
Their onboarding is excellent.

A couple of features to make it easy to add individual photos to variations of products could be more automated and bulk selection of items for orders is needed.
Integrated POS would be great too

ecommerce integrations, marketplace integrations

reporting is a bit weak, especially on product sales and accounting

I dont really like it. My main need was to sync inventory across online stores, but it doesn't work. My inventory numbers drift over time, and are basically never accurate. I can't pin down the source of the errors and there is no useful customer support to speak of.

My main need was to sync inventory across online stores, but it doesn't work. My inventory numbers drift over time, and are basically never accurate. I can't pin down the source of the errors and there is no useful customer support to speak of.

Honestly, the price was the driving force behind the decision. That along with a dedicated account rep and the ability to customize work flow

I lost the account rep after the first year, fair enough. But support is hit or miss.
It took 24 hours to resolve my last simple issue

When I started using Orderhive I was a novice in these kinds of systems but the Orderhive is very intuitive and easy to use. As a company, they are always making improvements and adding features. Customer service is always great as well. They are responsive to questions, requests and suggestions.

The only real crticism I have is that there is now way to back out an error on a received purchase order. You can adjust the quantities fairly easily but the actual purchase order will show received still.

Mirant in customer service was always very helpful

We paid 2800 USD on top of the usual package for some backend development that was estimated to take 3-4 weeks, max. It started in November and it got to the end of May the next year and I had finally had enough of all the bugs and waiting, despite giving warning multiple times over the months that I needed things to be done or else I would leave Orderhive. When I finally left, they refused to refund me the 2800 USD, even though I had paid for a service I literally never got.

Plus the amount of bugs in the platform made me check inventory quantities every weekend. It was wasting more time than helping, so we ended up just switching to using Shopify as it was more reliable and in the end, less work on our half.

We really like the ability to boil down the thousands of listing SKUs we manage down to a single internal part numbers. We can now search one part number and see all of the listings associated with the many e-commerce sites we sell on. Inventory for those part numbers are pushed to the sites so we don't run out of stock as well as making ordering easy.

There are some issues that may be unique to us but Orderhive has worked with us to amend them. The setup was very difficult but that has mostly to do with over 3 thousand SKUs needing to be mapped and bundled to 1000 part numbers

Very simple UI interface and yet able to track orders to great details. Utilising this for company purposes and till today, very satisfied. Customer support is top notch too. Special compliments for Shruti, who has been assisting in my account. She has been meticulous and transparent, providing clear guidance in resolving questions.

Recent upgrade to Orderhive 2.0 was not implemented properly, with lack of customer notifications and interface manuals. Otherwise, glad that there still is continuous improvement.

The ability to see real time inventories in multiple warehouse location. Allows to download report in csv and pdf form. The app provides very attention to details of the attributes of the product. Perfect for those who are in need of constant reminder about the characteristic of the products.

The app under the purchase order cannot add an entry for custom line that is not an inventory item. If you need to add a category related to fees, shipping or handling you must need to add first sku in order to save which is something that limits the orderhive to be almost perfect.

I like that the software is easy to use. It is intuitive. It is adapted to the needs of our company. The integration was very easy and did not raise any problems. What helps us the most is the ease with which picking, receiving and stock checking are performed.

As with any software, there are still things to improve. For almost two years since I've been using Orderhive, there have always been improvements that pleasantly surprised me.