MySchool

4,7 (36)
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Web-basiertes Schulmanagement-System

Gesamtbewertung

4,7 /5
(36)
Preis-Leistungs-Verhältnis
4,8/5
Funktionen
4,4/5
Bedienkomfort
4,4/5
Kundenbetreuung
4,7/5

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36 Bewertungen

Marianela
Marianela
Gesamtbewertung
  • Branche: Chemikalien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

MySchool, a practical and flexible infant, primary and secondary school administration...

Bewertet am 25.3.2023

MySchool is a tool that stands out for its simplicity in its implementation, in addition to the...

MySchool is a tool that stands out for its simplicity in its implementation, in addition to the fact that it provides multiple configurable functionalities, so that automation with MySchool and work simplification is something verifiable in our daily work. We have personalized processes for calculating grades, multiple reports for all needs, and in general an administration system that increases communication between the institution and students.

Vorteile

MySchool's attendance tools are designed to help teachers and administrators keep track of attendance in a simple way, whether we are talking about a course or a class, and we can do this from a desktop computer, a tablet or even from a mobile device. Another activity that sets MySchool apart is the opportunity to quickly and easily manage and track attendance and generate the reports and reports that we need to share with administration and to generate the corresponding evidence for parents.

Nachteile

We can say that MySchool offers very good quality considering the price of use, and it has a platform that incorporates multiple services in a single educational ecosystem, however, we must evaluate the dimensioning of our institutions and validate the set of functionalities that MySchool has at the time, to make sure that it covers all our educational processes and work philosophy before migrating from another platform.

Sarah
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Flexible, Customizable to your School, Excellent Support

Bewertet am 20.6.2022

MySchool has grown substantially over the last three years and has consistently provided excellent...

MySchool has grown substantially over the last three years and has consistently provided excellent options to provide management of all school data. While it was overwhelming to use at first, the design of MySchool allows easy management and has consistently allowed more and more flexibility and customizable options. I would highly recommend MySchool to other schools.

Vorteile

-Excellent, prompt and extremely helpful support team. Always willing to answer questions and provide solutions to problems.
-MySchool grows with your schools' needs from registration, attendance, government documents, assignments, grading, reports, scheduling, room management, locker management, and so much more! We started with a few areas and keep utilizing more areas each year to centralize all our data.
-Most areas are customizable to preferences and needs of the school. Customizable grade reports allow us to develop our own report cards.
-Ability to manage different levels of schools with different attendance, assignments, scheduling and grade report options.
-Place to share ideas for future ideas and modifications on existing pages through AHA portal.
-Ability to customize security levels within your school and determine who can access what pages and information.

Nachteile

MySchool has so many options that it can be overwhelming to get started but their support team has been an excellent support and it has been so worth the changeover!

Brad
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

The Swiss Army Knife of Student Informations Systems

Bewertet am 7.3.2019

My overall experience with MySchool has been positive. I really like how MySchool continues to...

My overall experience with MySchool has been positive. I really like how MySchool continues to improve their software and user experience. MySchool does a good job at being the Swiss Army Knife of student information systems.

Vorteile

MySchool is loaded with lots of great features that bridge the gap between administrative data to teacher usable data like assignments and grade keeping. This software pretty much does it all and does it well. It works well for the administration office all the way down to the classroom.

Nachteile

MySchool's GUI does feel dated and navigating the various options is not as intuitive as it could be. Many important options are buried in a menu system that isn't easy to use. I would like to see a more robust grade book and assignment section that gives teachers more control and students/parents more information. Customer support is good and helpful, but can take some time for issues to be addressed. Being a shared platform with other schools, customization is not always possible as changes to the system does affect the larger ecosystem.

Antwort von MySchool

Thanks for the review! Love the Swiss army knife comparison - we really do try and cover all School requirements! We hear you on the GUI point and have good news. We've totally redesigned the MySchool User Experience with a new UI and many improvements to navigation and generally how things work. As this is a big project we're being very careful with testing and roll out to make sure it doesn't impact our customers negatively. We're also working on many areas of MySchool's functionality including grade books. We recognise the issue with some support issue types taking a while to resolve and have been working on ways to address this.

Brad
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

MySchool is a great online school management system that is intuitive to use!

Bewertet am 13.6.2017

Vorteile

I like the module approach to MySchool. Having access to information in a non-cluttered environment makes navigating MySchool a breeze. I like how easy it is to run reports for specific courses or classes. For my basic daily needs, MySchool hits the mark!

Nachteile

I see huge potential in MySchool, but it it seems like much of that potential is locked away. I don't like how some schools who use MySchool have access to different modules or have had customized modules added to their accounts. It would be nice to know the full potential. The Grade Report and Assignment module could use some attention. Trying to transition my staff from using a third-party marks/assignments program to using MySchool for assignments and reporting is proving tough. Staff like the flexibility to tweak and to customize their grade books and assignments. It would be nice if MySchool allowed more flexibility in this area. Also, the Parent Portal needs to show more assignment information, especially for assignments that have since passed or expired.

Noel
Noel
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Myschool

Bewertet am 20.6.2022

Myschool is quite easy to use after you get the hang of the works. It is also easy to swap between...

Myschool is quite easy to use after you get the hang of the works. It is also easy to swap between more than 1 students and access their info instantly.

Vorteile

The balance option and also the calendar for parents is very useful for me to keep me updated with several notices received from the school itself.

Nachteile

It's a bit complicated to view from a mobile phone. Not sure if there is an app available for mobile / ipad use.

Stéphane
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Awesome database system and dev team !

Bewertet am 1.3.2019

Very responsive development team and support, we have been able to go through all our specificities...

Very responsive development team and support, we have been able to go through all our specificities in term of grade calculation (which are very specific to a Japanese system). The team has always been very helpful on each requests/issue we encountered and it's just the 1st year we are using MySchool, and haven't yet finished implementing all (had to rush this project due to abandon of previous one). Thanks guys you're doing an awesome work for us !

Vorteile

Webased school database system, available anywhere, it's just awesome compared to previous system. It's simple to use and understand. I haven't had to show much to our teaching staff to get their buy-in the project and nobody ever came to complain about any service disruption. It's really modulable and the team is very effective to find solution for different environment.

Nachteile

It's missing the possibility to create our own reports, but the team is very helpful and responsive to help create them in the background and make them available as soon as possible ! Report export takes sometime a moment (less than a minute anyway) to generate the grades but it's mostly due to a complex calculation system we are using with many exceptions (sorry for complexity).

Antwort von MySchool

We really appreciate your review Stéphane and so happy to read you are having a positive experience with MySchool. A new customised report solution is in the works and although it is early days, we think you will like it.

Thanks again for the review!

Carol
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Highly Recommended School Software

Bewertet am 11.3.2019

MySchool database offers a wide array of tailor made possibilities to suit the schools' different...

MySchool database offers a wide array of tailor made possibilities to suit the schools' different requirements. As the Sector's main Administrator, I am fully dependent on the software to provide me with all the information required, from viewing the student's current location to more extensive data including attendance, students & teachers' timetables, reports and statistics.

Vorteile

I find this software to be extremely comprehensive of important school data which can be referred to and extracted according to the info required at the click of a button.

Nachteile

As with all extensive software, it may take a while until all the data is migrated/inserted. First-time users should be also be aware that even the the programme is quite user-friendly, it requires some practice until one understands how the data is linked and the manner it may used for the school's advantage. However MYSCHOOL personnel are extremely helpful and offer immediate and clear assistance.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Grundschul- & Sekundarbildung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

User Friendly

Bewertet am 26.4.2022

Vorteile

MySchool is an intuitive platform. Easy to navigate.

Nachteile

There is nothing to dislike, I find it straightforward to use.

Laurent
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

This school management system is efficient.

Bewertet am 28.3.2019

Contacts with MySchool have always been positive. The team's reactivity to the various changes...

Contacts with MySchool have always been positive. The team's reactivity to the various changes requested (grade reports, consents for RGDP, etc.) is very good.

Finally, the support team is very professional, attentive, and the resolution times are very short.
BRAVO...

Vorteile

This Saas embeds lots of useful functionalities for the day-to-day school management.

Easy to communicate between parents/pupils/teachers/admin staff. Very flexible, stable, (very few downtime since we use MySchool (2013)).

Teachers like the Assignments module, its ease of use, and parents also!

Nachteile

Let's say that file sharing could be improved a little.

Laura
Laura
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Myschool review

Bewertet am 6.2.2020

Overall it is helpful for my company but it does sometimes get glitchy.

Overall it is helpful for my company but it does sometimes get glitchy.

Vorteile

I like how many features it has. My company uses it for both tracking student data and attendence, as well as for contact information.

Nachteile

Sometimes it can log out and be difficult to log back in through our software system. If your session times out it can erase what you input.

Stephen
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

MySchool Review

Bewertet am 11.3.2019

Vorteile

In general Myschool is a great piece of software. Personally i believe it offers a common sense approach to school management and offers little in way of learning curves while being highly functional.

Nachteile

It doesn't work to all well or not at all with multiple tabs open , which can be annoying at time.

The search function needs to be more 'flexable'. Especially when it comes to searching for people with middle name or 2 worded names. Example El Shaarawy cant not be searched by typing Shaarawy.

Antwort von MySchool

Thank you for your review! We've worked hard making MySchool as common sense and easy to use as possible - always thrilled to hear how easy it is to use. We have some big changes to our user experience coming this year which will improve both the search flexibility and how MySchool works in multiple tabs.

Jessica
Gesamtbewertung
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Great online resources for schools communication

Bewertet am 20.5.2022

Overall its great. Longer questionnaires I need to use my laptop for.

Overall its great. Longer questionnaires I need to use my laptop for.

Vorteile

All in one place, linked to emails that go out, can see assignments due and teachers comments and grades. Monitor your child's progress and assignments. Can go back to past communication from school, linked to your emails sent out. permission forms can be filled out from your phone pretty easily.

Nachteile

Takes a bit to learn to navigate the site, could be more user friendly that way. Drop down menus on the questionaires are difficult to read on a cell phone, if the response options are long you can't always read the whole thing.

Kris
Gesamtbewertung
  • Branche: Restaurants
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Experience with My School!

Bewertet am 2.6.2022

My school has been an excellent program to use as a parent to keep communications and interactions...

My school has been an excellent program to use as a parent to keep communications and interactions with the school simple and easy to access remotely.

Vorteile

Favorite software to use as a school portal as it is well planned and easy to navigate all features included.

Nachteile

A bit less whitespace and some additional content, calendars and events would be a nice addition

Sandra
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

This is a great company and solves issues quickly.

Bewertet am 13.6.2017

The benefits are that the teacher's can learn this software quickly and easily. Each year we have...

The benefits are that the teacher's can learn this software quickly and easily. Each year we have new staff and they like the system.

Vorteile

This program is easy to use and makes keeping school documents such as report cards and transcripts up to date and accessible. Any issues or updates we have needed have been completed in a very reasonable amount of time. The staff are friendly and helpful anytime their service has been required.

Nachteile

There really isn't anything that FCA dislikes about this software. We have changed report cards, transcripts, courses etc. and anytime we run into an issue it is solved. We have skyped, emailed, phoned and the staff are very helpful. The only issue we have had is the time change as the company is stationed in Malta and they are 5 hours ahead of us. We have worked around this and plan ahead when doing report cards etc. All in all we are very satisfied!

Carolyn
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The company is always ready and willing to promptly answer questions or solve issues that...

Bewertet am 13.6.2017

Allowing us to store all our contacts in one place was a major selling feature.

Allowing us to store all our contacts in one place was a major selling feature.

Vorteile

The developers are very willing to work with you to create the best possible experience for your organization. They are continually improving the product. MySchool meets our needs as an independent school in that it allows us to track all our current students and parents but also other people connected with our school; such as alumni, former parents, donors etc. We love that all our contacts are contained in one database.

Nachteile

Nothing major. I'm not that familiar with the teacher grade book side of things; mostly the administrative side.

Carolyn
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

MySchool Review

Bewertet am 14.3.2019

MySchool continues to improve their software to meet the needs of the BC education system. I do not...

MySchool continues to improve their software to meet the needs of the BC education system. I do not intend to make a change to our student information system any time soon!

Vorteile

It allows us to track our alumni and donors as well as current parents and students. The developers are always working to make it better and do their best to solve any problems that arise. They respond to support tickets in a timely manner.

Nachteile

Sometimes there are weird glitches and on occasion the system goes down but that's very rare.

Antwort von MySchool

Thanks for your review Carolyn! It's great to read you are happy with MySchool and that we meet your needs in BC.

Alison
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great support

Bewertet am 25.3.2019

We needed a product for homework assignments and grades. We also use My School for sending out mass...

We needed a product for homework assignments and grades. We also use My School for sending out mass and individual emails. Data reports are generated in Excel and allow us to quickly view birthdays, track information from questionnaires, and monitor attendance and discipline reports.

Vorteile

The team have tweaked certain aspects of the software to suit our specific needs. The support team is extremely responsive .

Nachteile

Some of the wording is a little unusual, but once the students learned which menus to use, it hasn't been an issue.

Pat
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

My thoughts on MySchool

Bewertet am 11.3.2019

Very positive. Having all needed information inone place is very helpful

Very positive. Having all needed information inone place is very helpful

Vorteile

The very efficient customer care service. MySchool personel are always there when we need them either if we have a difficulty/problem or if we need to customise something to fit our school. Very friendly to use

Nachteile

Even though the portal is quite flexible there are still some things that we would like to customise to fit our needs better but might not be possible. Although this is very minor

Mike
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

MySchool is a great SiS. It is a powerful data and record keeping tool.

Bewertet am 15.6.2017

This software has made attendance simple and made getting student and teacher information very...

This software has made attendance simple and made getting student and teacher information very fast. Changes to schedules and courses can be made very quickly. Printing reports we could not print before is very useful. It is fairly easy to teach a new user how to use it.

Vorteile

The team at MySchool!
The team's willingness to make changes or upgrades to the system when suggested.
Most of the time we get a great response time.

Nachteile

The system does not always work as one would expect.
Generating reports can be tricky or require many more steps than necessary.
As a teacher using the system I would configure many pages or reports differently.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great Simple product

Bewertet am 11.3.2019

have been using it for over 6 years and am very pleased .

have been using it for over 6 years and am very pleased .

Vorteile

Great product that is simple and super user friendly. Their team is phenomenal and is always willing to work on custom features and designs with you.

Nachteile

I wish it synced with more edu products easier

Antwort von MySchool

Thank you for your review! So glad to hear you find MySchool easy to use. We hear you on the subject of integrations and it is in our sights for improvement.

Lee
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

MySchool Review

Bewertet am 19.3.2019

Overall experience is very positive. We are using more and more elements of the system each year.

Overall experience is very positive. We are using more and more elements of the system each year.

Vorteile

Ease of use / Simplicity
Efficient technical support
Cost

Nachteile

Quite basic functionality - lack of timetable integration, each class session required to be registered individually even when teachers have double periods,

Cat
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

MySchool Review

Bewertet am 19.5.2022

Excellen, would highly recommend that all schools use this to make parents lives so much easier!

Excellen, would highly recommend that all schools use this to make parents lives so much easier!

Vorteile

As a busy working parent with 2 children's activities and school work, permission slips etc to keep track of, I find this system invaluable and so easy to use.

Nachteile

I don't have any cons about this software.

Phil
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

SBG Gradebook

Bewertet am 25.4.2022

Vorteile

The development of a functional SBG gradebook has been excellent.

Nachteile

The lag between asking for updates and the updates being implemented is too long.

Wayne
Gesamtbewertung
  • Branche: Grundschul- & Sekundarbildung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

From a Parent user perspective

Bewertet am 6.6.2022

Vorteile

All information about my child is consolidated into one place. Save me time and effort if I need a simple reference or form, and also alleviate the administration staff from dealing with requests.

Nachteile

There is nothing I do not about this software so far. It exceeds all my expectations.

Warren
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

We have been very happy with My school.

Bewertet am 14.6.2017

Helps us manage our small private school, from Finance to Report Cards and with a lot more to...

Helps us manage our small private school, from Finance to Report Cards and with a lot more to leverage still.

Vorteile

It took only minutes to configure and was robust enough to accommodate our needs. The support is excellent; I work in the IT field and can say with confidence that in my experience the support/configuration assistance was readily available and coming from staff that fully understood the software.

Nachteile

Having the ability to modify/personalize the reports would be a nice feature that does not exist today. ( That I am aware of)