DialMyCalls Bewertungen

DialMyCalls

Voice & Text Message Broadcasting Made Easy

5/5 (23 Bewertungen)
Taina T.
Mit Google übersetzen

Great Product, needs a little tweeking. :0)

Wöchentlich für 1-5 Monate genutzt
Bewertet am 28.2.2019
Quelle der Bewertung: Capterra

Thank you for the opportunity to share this with you. Good luck! Overall, great product. I am very happy with it.

Vorteile

What I like most of the DialMyCalls software:

- User Friendly;

- Response time is immediate, amazing!;

- Great access to reports, reports provide a comprehensive receipt of calls made;

- I love the fact that I can create caller groups to organize my contact list better, (super nice);

- Cuts my workload in half;

- Customers response is positive;

- Made affordable. Perfect for small busnesses, like ours. I truly appreciate that, too, being I am paying out of pocket so that my boss dosen't reject the concept due to budget.

Nachteile

What I least like about DialMyCalls software:

- The Spanish recording feature has a glitch, when I pick the Spanish language The male voice is audiable and at a good pace. The female voice is rushed and fewer pauses. With that being said, still on the Spanish option when adding the "<break/>" feature to get a little gap between sentences, the original Spanish voices are cancelled out and the English voice is now reading the message, which totally distorts the message. It gives it horrible "Gringo" sound effect. It's funny as hell, but not usable, therefore there is no feature to allow Spanish messages created to make necessary audio adjustments;

- There is no way of pulling up the written portion of a recorded message to make adjustments after it has been created;

- Reports do not include the name of the contact, only the phone number;

- When creating a new broadcast, there is no way of returning to the previous step without having to start over;

- When adding multiple phone numbers, it will not allow to duplicate a name, (what is up with that?) Nor, does it have the capacity to add duplicate phone numbers on the single contact.

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10.0/10
Lee B.
Mit Google übersetzen

Great for text blasts to keeping the staff in the loop of events

Weitere für Mehr als 1 Jahr genutzt
Bewertet am 20.12.2018
Quelle der Bewertung: Capterra

I have used several different programs at different cost and different companies. I have found that this one is by far the better fit for the needs we have for it. I can see where it can keep the staff and partners informed with a simple text blast as well as able to be setup as a good marketing tool for clients without spamming them either.

Vorteile

Taking advantage of the credits plan for text messages vs. a monthly service fee helps make it more affordable and apt to be used. It is a great program for small and medium size businesses to be able to sue with out the large overhead of some programs.

Nachteile

When setting up the program it can at first be overwhelming. But if you take your time and follow the FAQ and think out what you need vs. want it s tarts to make sense and becomes easy to use.

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9.0/10
Shirley M.
Mit Google übersetzen

DialMyCalls is easy & inexpensive

Weitere für Mehr als 1 Jahr genutzt
Bewertet am 20.12.2018
Quelle der Bewertung: Capterra

Our firm uses DialMyCalls for inclement weather and emergency notices. We also use it as notification when one of our offices is closed. Prior to using DialMyCalls, we sent notices by email which may have been missed by many employees. Everyone receives and pays attention to the texts and is aware of what's going on in real time.

Vorteile

DialMyCalls is simple to use, it's fast and inexpensive. Unlike other companies, DialMyCalls requires no long term contracts, no large deposits or credit checks, and the simple instructions and ease of use allows you to use it when needed without having to locate instructions on how to send a blast email if you forget. Adding funds to your account when needed works well for us.

Nachteile

More characters allowed would be a plus.

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10.0/10
John P.
Mit Google übersetzen

Great Product

Weitere für Mehr als 2 Jahre genutzt
Bewertet am 20.12.2018
Quelle der Bewertung: Capterra

We are a not for profit organization and use the software to communicate transportation issues to the more than 900 individuals that we serve. The product allows me to get the word out for an emergency weather closing or delay in a very efficient manner. The people we serve and our employees have become dependent upon the calls and texts. We also recently started sending out advocacy information to our families. The best price product on the market

Vorteile

Very easy to use, really quick to get out a message and priced very inexpensively

Nachteile

Nothing comes to mind. We have not experienced any issues.

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10.0/10
Judith I.
Mit Google übersetzen

A real time saver

Weitere für Mehr als 2 Jahre genutzt
Bewertet am 22.12.2018
Quelle der Bewertung: Capterra

We have no problems whatsoever with this company and highly recommend it to anyone needing the service they provide

Vorteile

I don’t think our group could function effectively without DialMyCalls. I remember what is was like years ago when we had ineffective and time consuming phone chains that took hours to accomplish what now takes minutes.
We are so thankful for this company.

Nachteile

Can’t think of a thing. They keep the service current and customer service is excellent.

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10.0/10
William W.
Mit Google übersetzen

Kiwanis Loves Dial My Calls

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 27.12.2018
Quelle der Bewertung: Capterra

we have used Dial My Calls to announce to our Kiwanis Club members the weekly meeting information for over probably 6 years. And its simple and quick to use for fast, emergency notifications.

Vorteile

ease of use
access from smartphone is just as easy as from desktop
very reasonable price

Nachteile

i really have not found anything that is an issue

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10.0/10
Loretta F.
Mit Google übersetzen

Easy, effective client contacts

Wöchentlich für Mehr als 1 Jahr genutzt
Bewertet am 27.2.2019
Quelle der Bewertung: Capterra

We use DialMyCalls to contact clients of a volunteer tax preparation service. The calls remind clients of their appointment and what documents to bring. We have much less trouble with missed appointments and the clients are better prepared.

Vorteile

It is quick and easy to record a message and set up calls. The cost is very reasonable. There seems to be good customer support available, but I never needed it because the system was so easy.

Nachteile

Setting up contact groups was a little confusing at first.

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10.0/10
Lynn Z.
Mit Google übersetzen

Dial My Calls

Täglich für 6-12 Monate genutzt
Bewertet am 20.12.2018
Quelle der Bewertung: Capterra

Went from a slow single-call calling systems to online system which calls and texts messages as soon as we hit send. We love it!

Vorteile

easy to use from any device; speed of calling; customer service.

Nachteile

We don't have any complaints at this time...

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10.0/10
William M.
Mit Google übersetzen

Amazing .... wasn't sure at first but after my 1st use --- WOW!!

Weitere für Mehr als 2 Jahre genutzt
Bewertet am 21.12.2018
Quelle der Bewertung: Capterra

Saves so much time and employee cost in making the calls that had to be made to many prospects.

Vorteile

Very easy to use. When I had a questions, customer service was right there for me.

Always adding new features to make our job easier.

Nachteile

Haven't found a reason to not like this software.

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10.0/10
Verifizierter Rezensent
Mit Google übersetzen

Time saver

Weitere für Mehr als 2 Jahre genutzt
Bewertet am 20.12.2018
Quelle der Bewertung: Capterra

Positive since day one. Quick response to questions. Also liked how you could test the software before spending money.

Vorteile

The amount of time saved by sending out one call instead of hundreds of individual calls

Nachteile

The site maybe slow to load due to large number of graphics on the page

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10.0/10
Timothy W.
Mit Google übersetzen

A must for working with volunteers

Monatlich für Mehr als 2 Jahre genutzt
Bewertet am 22.2.2019
Quelle der Bewertung: Capterra

I use DialMyCalls for our Church and its ministries. It is a necessity for our food pantry which depends on rallying volunteers to unload our supply truck and preparing for community distribution. In weather situations such as bad weather cancellations, alerts can be recorded and distributed in five minutes. Cost is negligible. A great bargain for any Church who needs to contact circles of volunteers.

Vorteile

You can build groups to select a circle of volunteers with one click. New contacts are easy to add.

Nachteile

The phone ap is difficult to use on the road. This can be overcome by planning when a laptop is available to set everything up except the message.

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10.0/10
Aaron M.
Mit Google übersetzen

Our go to telecommunication software

Monatlich für Mehr als 2 Jahre genutzt
Bewertet am 25.3.2019
Quelle der Bewertung: Capterra

We use this software to communicate things such as health updates, church reminders, and emergency alerts for our church family. We have found it to be one of the best services we could have ever invested in as a church.

Vorteile

The things we like most about this software is it ease of use, price points, and the ability to both use the app on our phones or the website on the computer to communicate with our audience.

Nachteile

The only negative thing that we could comment on is the need to completely block a person in the group if we need to send a message concerning that persons family or loved one.

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10.0/10
Verifizierter Rezensent
Mit Google übersetzen

Dial My Calls is a great tool for any organization

Monatlich für Mehr als 2 Jahre genutzt
Bewertet am 16.4.2019
Quelle der Bewertung: Capterra

We are able to send out mass alerts when something needs to be changed and have benefited by keeping everyone connected.

Vorteile

Where do I start? I love all of the features this system offers such as different groups for contacts, multiple ways to record, various options to purchase credits, automated opt out recording, text messaging options, and the list goes on!

Nachteile

The only thing I dislike is the functionality of the app. It could be updated to have a better user interface and better efficiency.

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10.0/10
John K.
Mit Google übersetzen

Does just what I need

Weitere für Mehr als 1 Jahr genutzt
Bewertet am 20.12.2018
Quelle der Bewertung: Capterra

Vorteile

It's very simple to use and easy to train others to use it. For all the times that we've used it the job was done perfectly every time. We use it for snow and other emergency notifications to employees so reliability is critical.

Nachteile

There is nothing that I can think of that I dislike.

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10.0/10
Verifizierter Rezensent
Mit Google übersetzen

Great Service!

Wöchentlich für Mehr als 1 Jahr genutzt
Bewertet am 20.12.2018
Quelle der Bewertung: Capterra

Awesome service for those wanting to communicate and impact large and different groups of people.

Vorteile

Easy to use with lots of different communication options--voice, email & text!

Nachteile

Not as easy to export lists to ther services.

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9.0/10
Erin B.
Mit Google übersetzen

Church Review

Weitere für 6-12 Monate genutzt
Bewertet am 19.1.2019
Quelle der Bewertung: Capterra

Vorteile

I like that the software is pretty easy to use and works really well. This week we had a lot of snow and sent a message to members that church service was moved from Sunday to Friday. We wouldn't have been able to accomplish the date change without the software.

Nachteile

It makes it a little difficult to reach older members who don't answer phone numbers they don't recognize.

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9.0/10
Jackie M.
Mit Google übersetzen

My Experience with Dial My Calls

Monatlich für Mehr als 1 Jahr genutzt
Bewertet am 24.12.2018
Quelle der Bewertung: Capterra

It has been great to send out a message and know that everyone involved got the same information, immediately. It has been a great asset to our communication.

Vorteile

The quickness with which I am able to verify that people received the call.

Nachteile

In the section where you add a new contact, the phone number line was confusing. When you began typing the area code, several examples would pop up. if you selected one, it would enter the three digits in th box for area code and the next box, also. Would have to correct ie all the time.

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10.0/10
Deanna M.
Mit Google übersetzen

Dial My Calls

Monatlich für 6-12 Monate genutzt
Bewertet am 20.12.2018
Quelle der Bewertung: Capterra

I like that I don't have to call over hundreds of customers. This software save me time and hourly wages. You can split up your call list so you can handle whatever load you want. Also, you can set a time and day to send your message.

This software is easy to set up and easy to use. The options for purchasing points is easy and has many options.

In addition you can review how many customers answered the phone and how many went to voice mail.

Vorteile

I can reach a multitude of customers in one call. I like that I can use my own voice and that the phone number displayed is my business line.

Nachteile

For me I have to remove all my previous contacts and load new ones each time. Not to much of a big deal.

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10.0/10
Edward S.
Mit Google übersetzen

Great site for making large number of calls & email to organization members

Monatlich für Mehr als 2 Jahre genutzt
Bewertet am 26.12.2018
Quelle der Bewertung: Capterra

Notifying members of what is happening

Vorteile

The ease of making recordings and scheduling phone calls

Nachteile

How to update the database so that we do not need to check every name but reload updated database

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9.0/10
Joanne G.
Mit Google übersetzen

Makes Automated Calling a Snap!

Monatlich für Mehr als 2 Jahre genutzt
Bewertet am 27.12.2018
Quelle der Bewertung: Capterra

DialMyCalls allows me to reach out quickly and efficiently to all of my customers, and in a cost-effective manner. I'm really happy with their product and pricing.

Vorteile

Easy to use platform
Easy to generate relevant reports
Easy to schedule outgoing calls from office or on the road

Nachteile

I have multiple locations, and for each one I have a separate account. It would be nice to have one umbrella account from which I could administrate all of my locations.

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10.0/10
David B.
Mit Google übersetzen

Great time saver

Monatlich für 1-5 Monate genutzt
Bewertet am 27.2.2019
Quelle der Bewertung: Capterra

Frequently, I need to remind members about an upcoming meeting or a change to a meeting time or location. Many of our members do not use email or texting, so the only solution is to call them. This saves me making 20 to 30 phone calls each month.

Vorteile

I can, inexpensively, broadcast a message to all or a portion of the members of my organization in just a couple of minutes. This software saves me hours of phone calls and getting stuck in time consuming small talk when a member answers the phone. I love this software and recommend it to anyone in charge of communicating to members of a non-profit organization.

Nachteile

I have no complaints about the software. I have no complaints about this software.

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10.0/10
Verifizierter Rezensent
Mit Google übersetzen

Increased Program Attendance

Wöchentlich für 1-5 Monate genutzt
Bewertet am 4.1.2019
Quelle der Bewertung: Capterra

Vorteile

This program has been a great way to send text reminders to our members to send links for program registration. It has increased our average evening program attendance by 25%.

Nachteile

We have not had any complaints about this program. Great resource!

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10.0/10
John B.
Mit Google übersetzen

My review

Weitere für 1-5 Monate genutzt
Bewertet am 21.12.2018
Quelle der Bewertung: Capterra

A great service that allows us to quickly contact members with time sensitive information.

Vorteile

The ease of use combined with the good value for the money.

Nachteile

If I had to choose something, it would be that messages longer than 30 seconds double the unit cost.

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10.0/10