Docusign Erfahrungen

Docusign
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8767 Bewertungen
- Branche: Telekommunikation
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Zuverlässige Software zum Signieren auf dem Tablet oder Smartphone
Bewertet am 17.2.2023
Vorteile
Die Nachhaltige Kontrolle der Unterzeichneten Dokumente.
Nachteile
Das Versenden von Dokumente an mehrere Personen muss besser gelöst werden. Derzeit geht das nur über eine vorgefertigte Liste.

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Highly recommend DocuSign
Bewertet am 2.8.2023
Overall experience and expectations have been easily met
Overall experience and expectations have been easily met
Vorteile
DocuSign is your go-to platform for contract management, sharing secure information, and managing multi-party signatures
Nachteile
More accessible templates would be very helpful
- Branche: Automotive
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Safe and secure with Docusign
Bewertet am 18.12.2024
Overall, we have been very happy with Docusign as the return on investment has exceeded expectations...
Overall, we have been very happy with Docusign as the return on investment has exceeded expectations by reducing printing costs, and reducing time spent in having to print, capture the signature, scan the document in, etc.
Vorteile
Docusign is very user friendly, anyone in our company can use it.
Nachteile
On the expensive side, but it is offset by cost savings in time and materials.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Not the best but good
Bewertet am 5.12.2024
Its middle of the road there is better out there now
Its middle of the road there is better out there now
Vorteile
Its function email a doc get a legal signature.
Nachteile
Cost and its not as simple to use as other doc signing software
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Good Tool but Expensive
Bewertet am 28.10.2024
Docusign helped us transition from paper-based processes to electronic paper filling and signing,...
Docusign helped us transition from paper-based processes to electronic paper filling and signing, so we are thankful for that.
Once transparency with envelopes left was taken away we are starting to wind down our usage of Docusign and have implemented other solutions that are more cost effective and transparent.
Vorteile
User friendly for less tech-savvy individuals to easily add individual documents to an already created envelope templates.
Dropping fields into forms is easy and seamless.
Renaming fields to pre-fill the same field on a different form within the envelope
Nachteile
Cost - this service was very expensive compared to other subscription-based models.
Voided envelopes were deducted from the overall envelope allotment.
Was unable to see how many envelopes were left out of total amount purchased, this ability was available and then removed. I was told to ask customer service, then received the wrong information from customer service for this request, then I was told by customer service to obtain the information from my sales representative. This ability was taken away, it should be readily available.
In Betracht gezogene Alternativen
airSlate SignNowGründe für den Wechsel zu Docusign
Familiarity with Docusign within the team that oversaw implementation- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Ensuring trust and transparency for digital signatures
Bewertet am 26.12.2024
By seamlessly integrating Docusign with all our systems, we have been able to gain more organization...
By seamlessly integrating Docusign with all our systems, we have been able to gain more organizational capabilities and manage the signing of contracts and invoices with the relevant parties transparently.
Vorteile
I loved how Docusign made it easy for us to capture digital signatures from clients, I loved how it organizes the records of issued documents to ensure accurate tracking. I loved how Docusign automatically documents the receipt of the other party with the time and date. It is great that preparing any document for signature is very easy, I loved how we can easily modify the fields in any document used according to the new requirements.
Nachteile
Docusign is flawless, easy to use, some templates are difficult to customize to our requirements.

- Branche: Telekommunikation
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
It's fine but not worth the money
Bewertet am 14.10.2024
Vorteile
It's easy to create very basic documents that require fields to be entered and then signature
Nachteile
It's costly and difficult to set up pre-designed proposal templates
- Branche: Think-Tanks
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Can’t work without DocuSign
Bewertet am 5.12.2024
DocuSign works great. My team and I use it daily. Can’t work without it.
DocuSign works great. My team and I use it daily. Can’t work without it.
Vorteile
Easy to use. We can upload a document and have it ready to send for signatures in minutes.
Nachteile
The app can be cumbersome on a phone. It works, but a small screen for legal documents can be tricky.
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Unbeatable signature software
Bewertet am 25.12.2024
Overall the experience was great and I enjoy using the software
Overall the experience was great and I enjoy using the software
Vorteile
Very intuitive and easy to use. The functionality is is great
Nachteile
Sometimes porting the signature doesn't work straight away
- Branche: Anwaltskanzlei
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great program to get documents signed!
Bewertet am 23.1.2025
Overall Docusign has been great for me, and I would recommend.
Overall Docusign has been great for me, and I would recommend.
Vorteile
I like Docusign because it is quick, easy, and covenant.
Nachteile
What I dislike about Docusign is sometimes the signature just looks like a line drawn and not an actual name so that can be difficult getting approval on certain requests I do.
- Branche: Informationsdienst
- Unternehmensgröße: Selbstständig
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Docusign review
Bewertet am 13.1.2025
Vorteile
It’s a great alternative to signing electronically Vs on paper
Nachteile
Well I wish it would load a bit faster and was more mobile friendly
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The only way to sign your documents electronically
Bewertet am 10.1.2024
Overall I am very pleased with DocuSign and have used the services this company provides for years....
Overall I am very pleased with DocuSign and have used the services this company provides for years. They are a trusted source for electronic signatures document storage and because of their reputation provide a great service.
Vorteile
DocuSign has a great track record and years of experience with electronic signatures I like most that everyone we deal with knows them and trust them which results in the quick signing of contracts.
Nachteile
Some of the areas of the interface could use improvement to the design and navigation.
In Betracht gezogene Alternativen
Adobe AcrobatGründe für den Wechsel zu Docusign
The reputation and experience of this company is unmatched and is the main reason we decided to go with them.- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Not recommended for volume
Bewertet am 4.1.2024
Our experience with DocuSign was awful. It's so bad that we're moving to another software early,...
Our experience with DocuSign was awful. It's so bad that we're moving to another software early, even though we will be paying for this contract for another year. We're considering it a sunk cost and moving on.
Vorteile
Signers found it easy to use, we never had a complaint from people we sent documents to.
Nachteile
The Docusign Interface is truly awful. They made us pay for training, but then dumped us into their "legacy" system. We could not easily view documents that other users had sent. We had to search through the other user account, search through individual sections of "Waiting for Others" "Completed" etc. You couldn't just search for the recipient name and find what you were looking for. There was no way to see how many envelopes we had left. When we tried to contact support, it was more than 5 business days before we received a response, and we had to follow up to get that. You can't cancel out of your contract or refund unused envelopes on a corporate contract. Docusign is so bad that we have decided to move on to another program and eat the cost of the unused envelopes. Their pricing on corporate accounts is not particularly competitive.
In Betracht gezogene Alternativen
PandaDocWarum Docusign gewählt wurde
PandaDoc did not have KBA signatures, so we had to switch.Zuvor genutzte Software
PandaDocGründe für den Wechsel zu Docusign
PandaDoc did not have KBA signatures, and CCH's signature interface was pricey and not user friendly.- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Secure Signage Software
Bewertet am 31.10.2024
highly-secure encryption standards. Connects systems with the award-winning Docusign API
highly-secure encryption standards. Connects systems with the award-winning Docusign API
Vorteile
Interactive offering that is cost effective and easy to use
Nachteile
The cost is higher then other offerings.
- Branche: Grundschul- & Sekundarbildung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 6.0 /10
Expensive but reliable
Bewertet am 15.6.2024
Vorteile
Being able to securely digitise legal forms has been most helpful.
Nachteile
The cost and limits on licensing is a bit restrictive.
In Betracht gezogene Alternativen
Jotform SignGründe für den Wechsel zu Docusign
A quick process was needed and Docusign is an industry lead.- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 6.0 /10
A Solid Option
Bewertet am 4.9.2024
I find some parts of it to be easy and intuitive, and other areas leave me wanting. The autofill is...
I find some parts of it to be easy and intuitive, and other areas leave me wanting. The autofill is effective and i like that it is easy enough to set up a document, however I wish text editing and signature setting were in one step, so that I could operate more smoothly within the program and wouldn't have to double back. Overall it's a fine program, but not my go to.
Vorteile
I like that this is a platform my clients are familar with and that it offers another avenue for me to expand my client base.
Nachteile
I find the softwear less forgiving that other e-sign products. Once i have sent something for signature I hevent found a way to modify the package and reshare without having to completely start over.

- Branche: Design
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
"Revolutionize Your Workflow with DocuSign: Streamline Signatures, Secure Your Documents, and...
Bewertet am 6.6.2024
My overall experience with DocuSign has been outstanding. It has greatly improved the efficiency of...
My overall experience with DocuSign has been outstanding. It has greatly improved the efficiency of my business processes, particularly in managing contracts and agreements. The convenience, security, and ease of use have made it an invaluable tool for my business!
Vorteile
What I like most about DocuSign is how it simplifies the document signing process, making it easy and convenient for both myself and my clients.
Nachteile
If I had to pick something, it would be that occasionally the interface could be slightly more intuitive, but this is a minor issue compared to the overall efficiency and convenience of the platform.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Worst provider in the market.
Bewertet am 24.10.2024
So so bad I would never ever be a customer again in the future.
So so bad I would never ever be a customer again in the future.
Vorteile
Their platform was generally available without major downtime.
Nachteile
Their product is so badly designed it is untrue.
Their API is poor and badly documented.
They are missing critical capabilities now commonplace in their competitors.
Their staff are rude and unhelpful.
They have corrupted and lost documents without apology or compensation.
They charge extra for every possible capability, making their pricing model utterly incomprehensible.
- Branche: Alternative Streitbeilegung
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Docusign in Education
Bewertet am 20.8.2024
Overall, I enjoy using Docusign. It has helped meet the needs of a school special education...
Overall, I enjoy using Docusign. It has helped meet the needs of a school special education department. The department uses it effectively to gather signatures on legal documents. The program tracks the signatures and saves documents for you, including the date it was created. This is very helpful for legal compliance.
Vorteile
Docusign is user friendly and easy to understand and navigate.
Nachteile
The only feature that is somewhat confusing is when it asks you to fill in the fields that people need to sign.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Work Smarter not Harder
Bewertet am 4.7.2024
Our company used this product for 3 years with no issues. I'm happy how user friendly DocuSign is....
Our company used this product for 3 years with no issues. I'm happy how user friendly DocuSign is. Being the admin user and end user of the product I was 100% happy with the functionality and how quick the setup was. We utilized this for contract signing and authorization for immunizations during Covid.
Vorteile
It was easy to setup, very user friendly. Customer support was very quick and helpful.
Nachteile
I cannot think of anything that wasn't resolved when there was an issue.
- Branche: Hochschulbildung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Docs Cloud Management
Bewertet am 5.5.2024
Vorteile
Proposal generation and ease of online documents signing.
Elegant file sharing and cloud data encryption.
Nachteile
Sincerely, nothing to complain because it has it all.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Docusign for the win!
Bewertet am 16.9.2024
Docusign has made getting signatures on things internally so much quicker, streamlines our internal...
Docusign has made getting signatures on things internally so much quicker, streamlines our internal offer letter signatures and seamlessly integrates with our ATS.
Vorteile
Docusign integrates with our ATS, makes sending offers seamless and quick.
Nachteile
Making fillable onboarding forms didn't seem possible or very complex to set up.
- Branche: Rundfunk
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
HORRIBLE SERVICE
Bewertet am 15.4.2024
Vorteile
Easy to use and send documents to clients
Nachteile
Customer service and their billing system is whack!!!!! They lure you in with an annual subscription and then if you decide to cancel it, they continue to charge you!!!! Absolute leeches. They don’t give you a refund for past payments. They cancel your access and charge you for nothing????
- Branche: Essen & Trinken
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Your New Best Friend
Bewertet am 30.10.2023
My experience with DocuSign has been a game-changer. Electronic signatures make dealing with...
My experience with DocuSign has been a game-changer. Electronic signatures make dealing with paperwork a breeze—it's like having a personal assistant for all my documents. The collaborative features are a lifesaver, turning team projects into a seamless digital dance. The security measures give me confidence, like having a fortress for my important files.
Sure, the pricing can be a consideration, but the efficiency and time saved are well worth it. Navigating through the platform is like a walk in the park, and the integrations make it a central hub for all things document-related. It's not just a tool; it's an upgrade to a smoother, more organized way of handling documents.
Vorteile
DocuSign's pros are like a highlight reel of efficiency. Electronic signatures make paperwork a breeze, cutting time and costs. The document review and collaboration features turn teamwork into a digital ballet. Security is top-notch, and the audit trail is a guardian angel for accountability. With DocuSign, it's not just about signing; it's about elevating the entire document experience.
Nachteile
DocuSign's cons are like finding a few pebbles on a smooth path. The pricing can be a tad steep for heavy users, and some might feel restricted by plan limitations. While it's user-friendly, the sheer array of features might be overwhelming for the occasional user. Think of it like a sports car—fantastic ride, but might be more than you need if you're just going around the block.
- Branche: Rundfunkmedien
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Powerful Security Features and a Streamlined Document Management Software.
Bewertet am 19.12.2024
Vorteile
Very strong security features, convenient access for electronic signatures from wherever you are. Superb user-friendly interface.
Nachteile
It has limited editing options. Everything else is great!