SurveyLab Erfahrungen

SurveyLab

Umfrage- und Befragungstool

Gesamtbewertung

4,9 /5
(61)
Preis-Leistungs-Verhältnis
4,8/5
Funktionen
4,7/5
Bedienkomfort
4,8/5
Kundenbetreuung
4,8/5

100%
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61 Bewertungen

Krystian
Krystian
Gesamtbewertung
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Perfect tool for academic research

Bewertet am 22.9.2017

Vorteile

Fast and intuitive user interface allows for an effortless survey creation and speeds up whole process. Very handy data collection possibilities allows to reduce data processing time in the future and provides additional insights.

Nachteile

I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

Carlos
Gesamtbewertung
  • Branche: Personalwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Solution & excellent Customer Care

Bewertet am 1.3.2021

My experience with SurveyLab

My experience with SurveyLab

Vorteile

SurveyLab have demonstrated to be a great solution, as well as a terriffic business partner solving our business needs and supporting our business model. They are always flexible and open to help.

Nachteile

At this moment for our business need we haven´t found any need that have not been fulfilled. There are som we are planning to implement, but SurveyLab is willing to work on them

In Betracht gezogene Alternativen

Sogolytics, Survio, Strategy & Research, SurveySparrow und SurveyMonkey

Gründe für den Wechsel zu SurveyLab

Scope, Security, Business Model, Flexibility, customer care and Cost
Benjamin
Gesamtbewertung
  • Branche: E-Learning
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Good alternative to Google Forms

Bewertet am 17.10.2019

Was looking for an alternative to Google Forms, so as to standout from the crowd, and MySurveyLab...

Was looking for an alternative to Google Forms, so as to standout from the crowd, and MySurveyLab did a great job.

Was able to craft a 3-question survey in under 20 minutes, with the option to choose between open- and closed-ended questions.

Highly recommended for users who do not have access to SurveyMonkey, Google Forms or Typeform due to organization firewall.

Vorteile

- Standalone software which is not part of Google Suite
- Accessible to non-Google account users

Nachteile

- Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue

Susanna
Gesamtbewertung
  • Branche: Forschung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Best survey software for students

Bewertet am 4.11.2019

It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the...

It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the collected results.

Vorteile

The diverse question options this site provides, as well as a structured analysis report. I also loved that this site allowed question-jumps (logic) because most other sites don't offer that for free. Being able to collabortate with other users on a survey was quite nice as well.

Nachteile

The limit to the results in the free version.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent!

Bewertet am 1.3.2021

I have a great experience of use and our customers too. We don't have problem with the availability,...

I have a great experience of use and our customers too. We don't have problem with the availability, we can to implement surveys for different uses cases, personalizations and integrations

Vorteile

The robust of the platform, API integration and good capabilities to c8stom surveys

Nachteile

I don't have any problem with the platform may be I hope that little bit improve for Look and feel

In Betracht gezogene Alternativen

Customer Frontlines, SurveyMonkey Enterprise und Mailchimp

Gründe für den Wechsel zu SurveyLab

Because the platform has a lot off capabilities to create diffent kind off solutions, options to use API's, complex logics into surveys, etc
Katarina
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The best customer support ever!

Bewertet am 18.3.2021

Excellet experience. Particularly the speed of support that wasprovided quickly and very efficiently...

Excellet experience. Particularly the speed of support that wasprovided quickly and very efficiently.

Vorteile

SurveyLab is intuitive and easy to use. It has all the features needed for designing a good survey. It is simple to set up. Customer can also pay on monthly bases, which is great for customers who use surveys intermittently.

Nachteile

I like everything about it, particularly user-friendliness.

Thierry
Thierry
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great value for money thanks ease of use and ease of multilanguage setup/translation

Bewertet am 28.11.2019

Excellent

Excellent

Vorteile

Ease of use
Design tool efficiency
Multilanguage setup
Super fast and efficient support (technical & commercial)

Nachteile

I really feel like being a very difficult customer if i write here someting i do not like. For the price, it is certainly a top solution.

Rayna
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

survey lab to the moooon!

Bewertet am 2.12.2023

Vorteile

i appreciate the ease of use while using survey lab and the accurate results provided

Nachteile

I have had nothing but smooth experiences and interactions while using survey lab

Szymon
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Helpful and convenient

Bewertet am 13.10.2021

Helped me a lot in dealing with my work assignment.

Helped me a lot in dealing with my work assignment.

Vorteile

I like the most the Logic system wchich is very proffessional and helps to move on quickly page by page with the survey and also attracts the visual effect.

Nachteile

Well,
In my opinion the additional thing which might help some of the users is to add the possibility to duplicate the page of the survey.

Timea
Timea
Gesamtbewertung
  • Branche: Übersetzung und Lokalisierung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort

Very satisfied with mySurveyLab online surveys

Bewertet am 31.5.2016

mysurveylab.com online surveys has helped us learn about expectations of our new customers and...

mysurveylab.com online surveys has helped us learn about expectations of our new customers and maintain good and long-term relations with existing ones. mysurveylab.com has been doing an excellent job for us.

William
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

SurveyLab: excellent product !

Bewertet am 31.5.2021

It's not difficult to utilize and to sort out. SurveyLab gave a wide scope of choices and an...

It's not difficult to utilize and to sort out. SurveyLab gave a wide scope of choices and an unmistakable outline of the relative multitude of gathered outcomes. I was searching for a choice to Google Structures, in order to champion from the group, and MySurveyLab worked effectively. I had the option to create a 3-question review in less than 20 minutes, with the choice to pick among open-and shut finished inquiries. Enthusiastically suggested for clients who don't approach SurveyMonkey, or Google Structures because of any firewall.

Vorteile

SurveyLab has exhibited to be an incredible arrangement, just as a terriffic colleague addressing our business needs and supporting our plan of action. They are consistently adaptable and open to help. Quick and instinctive UI, takes into account an easy overview creation and velocities up entire interaction. Extremely convenient information assortment prospects, permits to decrease information handling time later on and gives extra experiences. Independent programming which isn't important for Google Suite, and available to non-Google account clients.

Nachteile

I had a little issue with question number control, it is sensible yet required some attention. There were a hiccup during the running of the review because of a stage update, which made the survey quit working. Backing fixed this for me rapidly after I brought it up, despite the fact that it was simply by 5-second flash that I saw that the survey wasn't working.

Julien
Gesamtbewertung
  • Branche: Outsourcing/Offshoring
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Product

Bewertet am 22.6.2020

Vorteile

We were on the lookout for an all-in solution for one of our client and we were especially looking out for a solution proposing advanced analytics. We have been pleasantly surprised by SurveyLab on all fronts. Taking over the software was easy and we have been able to quickly deploy complex surveys in different languages and which required a lot of logic conditioning. The software was quickly adopted by our agents and the supervision was made easy because of the great backend structure. We have had a few questions during the exploitation phase and we have received a stellar customer support from SurveyLab. Overall we will be using the product again for our next campaigns and we highly recommend it to other companies. Thank you SurveyLab!

Nachteile

Nothing we did not like per se. However the reporting sometimes required a bit of reformating before to be able to send the reports across to our final users. Not a deal breaker!

Ricardo
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Goede Enquête site met veel vragen lijsten

Bewertet am 2.10.2023

Ik Vind survey Lab een hele fijne Enquête site de vragen zijn makkelijk te begrijpen de site is...

Ik Vind survey Lab een hele fijne Enquête site de vragen zijn makkelijk te begrijpen de site is heel overzichtelijk ik vind het alleen jammer dat de site soms vastloopt en dat de vragen lijst opeens stopt maar voor de rest vind ik Survey Lab heel fijn werken

Vorteile

Veel leuke vragen lijsten Overzichtelijke site De vragen zijn makkelijk te begrijpen

Nachteile

Soms loopt hij vast Soms stopt de vraag lijst er zomaar mee

Gideon
Gesamtbewertung
  • Branche: Forschung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great bit of kit, good alternative to Surveymonkey

Bewertet am 31.10.2019

It's ideal for business/agency of my size which can't invest in full enterprise kit (why would I...

It's ideal for business/agency of my size which can't invest in full enterprise kit (why would I want to!?)

Vorteile

It's got loads of functionality within each price plan and the developers are releasing lots of new functionality all the time.

Nachteile

Not a lot I don't like about it to be fair - I think it ticks a lot of boxes. Maybe they could email more hints and tips or news of new function releases?

Juanita
Juanita
Gesamtbewertung
  • Branche: Schreiben & Editieren
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Encuestas en linea

Bewertet am 24.5.2023

Mi experiencia usando y participando de SurveyLab ha sido buena, he logrado alcanzar recompensas y...

Mi experiencia usando y participando de SurveyLab ha sido buena, he logrado alcanzar recompensas y acceder a pagos reales a través de tarjetas regalos y Paypal.

Vorteile

Survey Lab es una buena plataforma para acceder a encuestas y ganar extras en el tiempo libre. Es una plataforma fácil de usar. Siempre hay una encuesta en la cual participar con temas reales, actuales y de interés.

Nachteile

A veces después de haber respondido varias preguntas, algunas encuestas descalifican la participación, haciendo perder tiempo al usuario.

Marcin
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

easy to use employees testing

Bewertet am 16.4.2021

Used as a knowledge testing platform for employees. Very good feedback from users and analytics.

Used as a knowledge testing platform for employees. Very good feedback from users and analytics.

Vorteile

Range of customization, multichanneling, well worked out UI.

Nachteile

Too deep diversifications of functionalities between subscription plans

In Betracht gezogene Alternativen

Google Forms
Amir
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

User friendly tool

Bewertet am 13.7.2020

I tested 7-8 tools before choosing SurveyLab and i found it one of the best tool that comply with...

I tested 7-8 tools before choosing SurveyLab and i found it one of the best tool that comply with GDPR.

Vorteile

Simple
User Friendly
inexpensive
Fast customer support
GDPR compliance

Nachteile

Customization in question text was limited

Jared
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Survey lab review by jared

Bewertet am 21.12.2022

My experience with them has been great so far

My experience with them has been great so far

Vorteile

I use survey lab daily and I have nothing bad I can say about it and have had no problems whatsoever so that is great and cannot say the same about other companies.

Nachteile

I like everything about survey labs so far so no complaints.

Marcin
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Strongly recommend mySurveyLab.com

Bewertet am 3.11.2016

I'm using mySurveyLab.com for a couple of months and I must admit that - in my opinion - this...

I'm using mySurveyLab.com for a couple of months and I must admit that - in my opinion - this portal is just great. It has very user-friendly interface, it is easy to use and has various professional functions.
Additionally, every time when I'm having some questions I'm in touch with mySurveyLab support team and I'm always getting quick reply and needed help from this department. This is very important because thanks to this I don't have any fear of creating new surveys and conducting new researches because I know that support team from mySurveyLab.com is going to help me and solve my problems. Many thanks to Mr Jakub for his patience and knowledge.
I strongly recommend mySurveyLab.com!

Vorteile

- great support team
- various functions
- low price
- professional statistics in different file formats

Nachteile

- It's hard to find any cons

Jakob
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great mobile app for offline survey collection

Bewertet am 4.2.2018

The software is very easy to use. I can quickly create a survey and collect feedback. It became...

The software is very easy to use. I can quickly create a survey and collect feedback. It became almost as important tool in our organization as Excel or PowerPoint.

Vorteile

Great mobile app for offline data collection. The tool just does the job. I can collect feedback from the remote locations, where the Internet connection sometimes is a big problem. This feature is a life saver.

Kit
Gesamtbewertung
  • Branche: Forschung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Strong product features

Bewertet am 1.4.2021

Vorteile

We liked the ease of use and simple but clean look of the design interface and the survey, but what makes it unique is the inclusion of a drag and drop survey question type - I have yet to find this elsewhere in this price range, and users have fed back to us that this kind of question is quite enjoyable to do.

Nachteile

There were a hiccup during the running of the survey due to a platform update, which did cause the survey to stop functioning. Support did fix this for me very quickly after I brought it up, although it was only by pure luck that I noticed that the survey wasn't working.

Marek
Gesamtbewertung
  • Branche: Programmentwicklung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best survey software

Bewertet am 23.11.2022

Quite frankly this is the best solution I came across so far. This tool is easy to utilize and the...

Quite frankly this is the best solution I came across so far. This tool is easy to utilize and the surveys are perfectly customized to mobile devices. Also, the fact that you can add a variety of logic methods to each question allows you to prepare a more complex survey which is still user friendly and easy for the respondents.

Vorteile

Survey lab is a fantastic tool for creating and scripting surveys. It has a full library of templates and is very easy and intuitive in use. The whole process is quick and effective.

Nachteile

I've only been using the survey for a limited time but so far so good no cons.

Artur
Gesamtbewertung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

mySurveyLab - flexible and very intuitive tool

Bewertet am 15.6.2016

mySurveyLab offers a very well prepare suite that contain questioner creation, communication with...

mySurveyLab offers a very well prepare suite that contain questioner creation, communication with respondents and statistic tool.

mySurveyLab has helped us a lot to run smoothly and efficiently feedback exercises and collect data in many projects we run for our clients.

Vorteile

mySurveyLab is easy to use and very intuitive tool

Princess
Gesamtbewertung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Using MySurveyLab

Bewertet am 8.2.2018

Vorteile

I like that MySurveyLab is device-agnostic, so I can use it on any device that accesses the internet. Another great thing about it is that there are many languages to choose from, even rarer ones like Arabic! It also integrates with many CRM tools, which is a plus.

Nachteile

The starter prices are great, though the professional monthly package can become expensive compared to free survey tools. It's only worth it for companies that need a high-level, interoperable survey system.

Ruby
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Product & Value for Money

Bewertet am 2.9.2020

Vorteile

My company was looking for a survey tool we could use to measure brand awareness among our core markets. We evaluated multiple options based on pricing, features, and customer support, and SurveyLab came out on top. They were fantastic about working with us to deliver projects within our budgets, and offered the most competitive pricing of any provider we talked to. In addition, customer support on projects was almost always within 24 hour turnaround, and extremely communicative. We've had a great experience so far.

Nachteile

As SurveyLab is a survey-focused product, it might not have as advanced features for full data analytics analysis as other platforms that are more analytics focused. However, the survey functionality itself is very advanced, and suited all the needs of our company.