--- description: Ausführliche Erfahrungsberichte zu ServiceM8 mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche ServiceM8 mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ServiceM8 Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Planungssoftware](/directory/233/scheduling/software) > [ServiceM8](/software/9983/servicem8) # ServiceM8 Canonical: https://www.getapp.de/software/9983/servicem8 Seite: 1 / 14\ Weiter: [Nächste Seite](https://www.getapp.de/software/9983/servicem8?page=2) > ServiceM8 ist eine cloudbasierte Lösung, die Außendienstorganisationen bei der Verwaltung ihrer Geschäfte unterstützt. ServiceM8 führt die Nutzer von der Erstellung von Angeboten bis hin zur Rechnungsstellung und zum Zahlungseinzug und bietet Echtzeitinformationen darüber, welche Aufträge aktiv sind, welche Angebote an Kunden ausgegeben wurden und wo und wann sich die Mitarbeiter beim Kunden befinden. > > Bewertung: **4.5/5** von 311 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 311 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ServiceM8 - **Gegründet**: 2010 ## Gewerblicher Kontext - **Startpreis**: 0,00 AU$ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Irland, Kanada, Neuseeland, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Abrechnung & Rechnungsstellung - Absence Management - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Angebote / Schätzungen - Angebotserstellung - Anlagegegenstand-Management - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Anpassbare Vorlagen - Arbeitsauftragserstellung - Arbeitsauftragsverwaltung - Audit Trail - Aufgabenmanagement - Aufgabenplanung - Auftragskostenrechnung - Ausfallzeit-Management ## Integrationen (10 insgesamt) - Deputy - Google Calendar - MYOB Business - Mailchimp - Microsoft 365 - QuickBooks Online - Stripe - Workato - Xero - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - 24/7 Live-Support - Chat ## Category - [Planungssoftware](https://www.getapp.de/directory/233/scheduling/software) ## Ähnliche Kategorien - [Planungssoftware](https://www.getapp.de/directory/233/scheduling/software) - [Field Service Management Software](https://www.getapp.de/directory/255/field-service-management/software) - [Angebotserstellung Software](https://www.getapp.de/directory/341/quoting/software) - [Software für die Disposition von Wartungspersonal](https://www.getapp.de/directory/520/service-dispatch/software) - [Unternehmensführung Software](https://www.getapp.de/directory/581/business-management/software) ## Alternativen 1. [Jobber](https://www.getapp.de/software/90723/jobber) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.getapp.de/software/105687/fieldpulse) — 4.6/5 (411 reviews) 3. [Connecteam](https://www.getapp.de/software/105401/connecteam) — 4.6/5 (5058 reviews) 4. [ServiceTitan](https://www.getapp.de/software/104311/servicetitan) — 4.3/5 (325 reviews) 5. [Service Fusion](https://www.getapp.de/software/103289/service-fusion) — 4.3/5 (290 reviews) ## Nutzerbewertungen ### "no geniuses required" — 4.0/5 > **Ruby** | *12. Dezember 2018* | Bau | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: it does what it is supposed to do and you don't need to be a genius to do it. > > **Nachteile**: I am pretty happy with it, it is not full of extra features that would intimidate my not so tech savy guys > > My main worry was that my service guys would have a hard time going from paper to tablets but after a small learning curve they have adapted quite nicely and love the easy of use of this software ----- ### "Great for a start up" — 5.0/5 > **Jason** | *3. November 2021* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Great software for a startup company or even a large company. I Love the fact that when we started out we could easily afford this software and as we grew we could level up the software and still afford it. Similar software would have broke us be for we even got started plus servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs. We will use Servicem8 forever and recommend it regularly. > > **Nachteile**: customer support is email or chat only and sometimes I need immediate help and cant get it that fast. But a small price to pay for such great and affordable software. > > Great\! ----- ### "Buyer Beware" — 1.0/5 > **Ryan** | *1. Februar 2023* | Verbraucherdienste | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: This is what we DID like about the software: While it might be a negative for some people, we love the fact that this system is Apple only. This greatly simplifies training, deploying, and working with it. And of course it's all done on Apple's interface which is second to none. It handles everything a field service company needs, with the exception of inventory, and it USED to do all this very well. It empowers the techs in the field to complete a great many tasks that previously were assigned to administration. This includes job creation, quoting, invoicing and collecting. 2 years ago they launch a VOIP phone app and this was incredibly helpful and a real time saver. It integrates with Xero (our accounting package) and Stripe very well. It has a pretty good API so we are able to connect some useful 3rd party apps to further expand our possibilities, and it is genuinely intuitive. > > **Nachteile**: That it no longer functions properly. A year ago that statement would not have been true. But today, in February 2023, it unfortunately is. > > We've been using ServiceM8 since 2018. Every September, with great fanfare, the latest update is made available to users. They call it their "Launch Event". It's always a very exciting time to see what new goodies and improvements will be added to the system. It has never disappointed. Until the last launch. In September 2022 ServiceM8 11.0 launched, and it has been a nightmare ever since. We've had the same tickets in now for 5 months, with nothing beyond canned responses received. The system is now extremely slow to repond, cannot complete basic search and find queries, and notifications (customers reaching on to contact you\!) has pretty much stopped functioning altogether unless one is willing to sort through them over and over again trying to find which ones are new.Mind now, that before 11.0, none of these problems were in existence. But 5 months later they remain with no time line to remedy, and not even the smallest company acknowledgment of the problem. Does that sound to you like typical company behavior? Or does it sound more like a company with cashflow or ownership issues? We suspect the latter, which is the impetus of this review.It takes a great deal for a company to deploy new field service software, even intuitive ones like ServiceM8. We are now faced with the real possibility of having to do just that. We wouldn't want the same fate to befall another company without issueing a warning. ----- ### "Small Service Business Gold" — 5.0/5 > **Verifizierter Rezensent** | *2. August 2018* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I've tried multiple platforms for my small handyman/remodeling company. ServiceM8 is by far the best value for the money. Easy to use, Easy to setup and it integrates with QuickBooks. I use it every day and could not imagine keeping up with clients, contractors and jobs without it. > > **Nachteile**: Only con -- it only works on Mac/IOs platforms. I completely understand why they've made this decision, but it is limiting. It's also feature-lite, if you need something beefy this may not be for you, but for a small business that only needs the basics, it's without equal. > > I have ServiceM8 open right now, and do most days. This is simply the best deal for the money. Period. ----- ### "Wow\! Wow\! Wow\!" — 5.0/5 > **Stacy** | *28. August 2020* | Hausmeisterservice | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: This field software program is exploding with features - so many of them that we will probably never utilize them all\! > > **Nachteile**: Since this is an online field software program, occasionally the techs have problems figuring out what to email the customer when they are out in the field from their iPads. > > We were able to integrate ServiceM8 with Xero very easily. Every time I’ve had issues, I can get on the chat and get help within minutes. ----- Seite: 1 / 14\ Weiter: [Nächste Seite](https://www.getapp.de/software/9983/servicem8?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/9983/servicem8) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten