Qualio

Qualio is simple to implement, maintain, deploy and use. It has a very straightforward administration and implementation.

As with any QMS, there are small things that could be improved. The editor is constantly being improved - which is great. One of the things that might have the most impact is if they could tailor it to "manager" users... so managers could see their employees training on procedures... assign documents for training, etc. instead of needing to go through the system administrators.

The software has flexibility in its use of configurable templates that allows custom formatting of procedures and records, although a basic set of templates is provided if customization is not needed. The audit trails are easily accessible and provide good detail. The Events module allows documenting actions that require staged approvals and tracking progress. Event types can be created and customized. The Dashboard is a quick view of all open tasks. Qualio is constantly improving and expanding their SW features.

Training metrics are not customizable. There is not a suspended status for people on extended leave, such as for pregnancy. the arrangement to provide limited access to some records could be better designed

I do like the Document Lifecycle management and the control of documents.

Need the ability to have separate libraries, (i.e for Technical Documents) and not by tag!

Cost....Not much of a value when compared to manual systems

Most everything in Qualio requires the same effort as a manual system (document control/life cycle is the exception, although some software offers version control!)

I also resent the price increase applied this past year and the inability of Qualio to negotiate or justify the increase. We are actively evaluating other suppliers.