Solid Commerce

Solid Commerce

Inventory management software for multiple eCommerce market places

3.3/5 (21 Bewertungen)

Solid Commerce Übersicht

Was ist Solid Commerce?

The inventory management features of SolidCommerce allow you to view and control your entire inventory from one location. You can decide on what marketplaces you want your stock to appear, the quantities to be made visible and the quantities to be withheld, to increase buyer urgency. You can also use the software to manage your vendors' inventory and warehouses, with automatic syncing between SolidCommerce and your vendors' systems. Manage your pricing with tools to set various pricing rules for different marketplaces that are designed to match or compete with other vendors. You can also use SolidCommerce to better manage your shipments and avoid overlap, with features such as shipping rules setting for automatic label printing, bar code scanning, packing slip generation and automatic marketplace syncing. An exclusive feature of SolidCommerce is the ability to create kit listings. These kit listings can be made with your own unique combination of products. You can offer discounts on these kits and manage kit inventory levels and shipments in the same way as individual items. The software uses data retrieval and archival to generate reports on your best and worst sellers, the efficiency of your order to delivery process, as well as financial reports and shipping logs.

Solid Commerce Übersicht

Preis

Beginnt ab
N/A

Preisoptionen

Gratis Testen
Preis-Leistungs-Verhältnis

Packages start at 0.5% with Flat Rate options for Enterprise clients.


Solid Commerce Funktionen

Märkte
Unterstützte Sprachen

Screenshots

Solid Commerce Screenshot: SolidCommerce Inventory Management List
Solid Commerce Screenshot: SolidCommerce Inventory Management List Solid Commerce Screenshot: SolidCommerce Amazon Repricer Solid Commerce Screenshot: SolidCommerce Amazon Repricer 2 Solid Commerce Screenshot: SolidCommerce Dashboard

Solid Commerce Bewertungen

Solid Commerce Bewertungen

Gesamtbewertung
3.3
/
5 21 Nutzerbewertungen
Ausgezeichnet
9

Sehr gut
3

Durchschnitt
1

Gering
2

Schlecht
6

Preis-Leistungs-Verhältnis
3
Funktionen
2.6
Bedienkomfort
2.8
Kundenbetreuung
2.8
57% haben diese Anwendung empfohlen
Jack M.

Great Software, Great People

I love SolidCommerce and I wouldn't be growing as a business if it were not for this software and these people. My account manager, Jonathan, is amazing: he has given me a tremendous amount of help navigating eBay, setting up feeds from my vendors, introducing me to new marketplaces, and he has even fixed a few issues we caused ourselves. Sometimes he is too busy and I call the support line, people get busy.

I love that there are easy ways to use Excel. It means I don't have to train new staff in a software package. I can give them a tool they already know, while having more advanced tools available for trained staff.

I started with just myself as a side business three years ago, now I have 8 full time people and 2 part-timers. I credit a lot of that growth to SolidCommerce. I am able to run eBay, Amazon, New Egg, and Sears as well as 5 web stores, all in SolidCommerce.

When I started, I was listing on eBay with a single small store. I used the listing and shipping pieces. Today I actually have orders that need management. Orders for my vendors are automatically routed to them, orders for us are organized into easy to read pick-lists, we use some bar coding functionality which is great, when I had an issue with NewEgg my account manager had NewEgg on the phone within minutes, my shipping process is super simple: discounted shipping, easy rules for choosing USPS/FedEx/UPS as needed, we are in the process of adding some additional lines of business because adding new vendors and stores is that easy. When I asked about adding a completely new marketplace, one that they don't support, I was immediately given instructions on a work around with my account manager actively helping me simplify the process. When I was thinking about selling internationally, out popped some training on the good, bad, and ugly that I needed to consider and who could help me.

Have there been bumps in the road? Absolutely but far less than I have had with any Microsoft product. Maybe that isn't the best compliment. But the software works. Like any software, every once in a while there is a hiccup.


Mit Google übersetzen
Dawn W.

Great For Sellers Who Sell Everywhere

My husband and I both sell products independantly online. I use Shopify, Etsy, and eBay. He uses eBay, Amazon, and Shopify. We both target different audiences and sell on different sites. Yet we both sell on MULTIPLE sites- which means managing all of our products, prices, and sales can be really difficult and overwhelming (especially when we have 100+ items listed at a time). Originally I began searching for a tool that could help me stay better organized and I saw SolidCommerce mentioned on a forum I was on.

I decided I'd give it a try. After only a couple weeks using SolidCommerce, I knew that I had to have my husband try it as well. Each of us now use it for all of our online selling needs. I was so amazed by the quality and convenience that SolidCommerce brought to the table, that I had no question my husband would use it just as frequently. Not to my surprise, he uses it MORE than me- and he thought it was 'just another way to cash in on online sellers'. But it's not- it seriously helps online sellers like us SO much.

SolidCommerce allows me to manage all of my sales in one place. I can reprice my items conveniently, and even set up to have them automatically repriced. That is AWESOME, and never a feature I thought I'd need as much as I do now. I use it all the time. I'm also a huge fan of the fact that I can compare sales data between all of my different markets. It allows me to figure out where I need to work on advertising more. I learned that Etsy tends to sell better throughout the holidays, while eBay does better in the summertime. Amazon does pretty good all year round. I never could have learned that unless I'd spent literally years collecting data. SolidCommerce helps me determine those things, without putting the work into it.

I'm very happy I searched for a platform that could help me stay organized and found SolidCommerce in the process. They've helped me way more than I ever expected they would. I feel like I'm much more efficient in my sales now, not just because I don't spend as much time focusing on miniscule tasks, but because overall I'm so much more organized. And I can attribute all of that to one thing: SolidCommerce.


Mit Google übersetzen
Verifizierter Rezensent

Not for High-Volume Sellers, Poor Support, Constant Bugs


Mit Google übersetzen
John M.

Program does not meet expectations.

We began using Solid Commerce 7 months ago and have not had a good experience. The program was born out of helping manufacturers to liquidate overstocks through online channels, offering it to merchants was not its intended design we were told. That genesis is the primary reason that the program is not intuitive to users; it wasn't designed for us.

Many of the programs pieces do work but for seemingly random reasons, very many do not...and no one at the company has any explanation. If you are relying on this to sell products across multiple channels the trust in the service needs to be very high. Solid Commerce isn't even close in our experience.

Most frustrating is that their "Support" team consists of a few front line people who are unable to answer concerns. They pass them on to an expert for "further review". Response times are days or weeks, not hours. The second level support team as far as we can tell consists of 1 guy and he is seriously overwhelmed. We have had several of our issues "referred on to development" which we believe is code for "we have no idea how to handle this so we're going to sweep it under the rug and forget about it". Since the company wrote the program you would think their responses should be timely and accurate. Maybe we have outlier issues because we sell clothing and all of our products have parent-child relationships and color/size variations; we can't figure it out.

Appeals to upper management fall on deaf ears.

If they hire more (and more program specific educated) support people and fix the problem of employees leaving (both our sales person and our training specialist have left the company already) and they re-write the program to be user friendly then they may be a great choice for multi-channel management software. But if management doesn't respond to customers concerns then it's unlikely for any of that to happen.

As with all SaaS's like this, once you decide to use them your relationship is symbiotic. If they don't perform as advertised then you're stuck and have to make a decision that you hoped you wouldn't have to make.


Mit Google übersetzen
Dean F.

Don't waste your time..screwed up our business


Mit Google übersetzen
Jack M.
Mit Google übersetzen

Great Software, Great People

Bewertet am 24.10.2014
Quelle der Bewertung: Capterra

I love SolidCommerce and I wouldn't be growing as a business if it were not for this software and these people. My account manager, Jonathan, is amazing: he has given me a tremendous amount of help navigating eBay, setting up feeds from my vendors, introducing me to new marketplaces, and he has even fixed a few issues we caused ourselves. Sometimes he is too busy and I call the support line, people get busy.

I love that there are easy ways to use Excel. It means I don't have to train new staff in a software package. I can give them a tool they already know, while having more advanced tools available for trained staff.

I started with just myself as a side business three years ago, now I have 8 full time people and 2 part-timers. I credit a lot of that growth to SolidCommerce. I am able to run eBay, Amazon, New Egg, and Sears as well as 5 web stores, all in SolidCommerce.

When I started, I was listing on eBay with a single small store. I used the listing and shipping pieces. Today I actually have orders that need management. Orders for my vendors are automatically routed to them, orders for us are organized into easy to read pick-lists, we use some bar coding functionality which is great, when I had an issue with NewEgg my account manager had NewEgg on the phone within minutes, my shipping process is super simple: discounted shipping, easy rules for choosing USPS/FedEx/UPS as needed, we are in the process of adding some additional lines of business because adding new vendors and stores is that easy. When I asked about adding a completely new marketplace, one that they don't support, I was immediately given instructions on a work around with my account manager actively helping me simplify the process. When I was thinking about selling internationally, out popped some training on the good, bad, and ugly that I needed to consider and who could help me.

Have there been bumps in the road? Absolutely but far less than I have had with any Microsoft product. Maybe that isn't the best compliment. But the software works. Like any software, every once in a while there is a hiccup.

Mit Google übersetzen

Antwort von Solid Commerce

Jack, Thanks for your review! Hopefully we will see you at SEMA/AAPEX next week (given your screen name). I am so happy that you feel that we contributed to your success so far. I am not sure which of our Jonathan's is your AM, we have several but I am sure as a group they will be happy to know they are getting internet loves :)

If there is a marketplace that we do not yet support and you find profitable, by all means reach out to any member of the executive team ... we add new marketplaces all of the time and I know I personally love hearing from clients on ways we can better support their business. No doubt your AM already mentioned it, but deeper data is invaluable as we make choices.

I hope you are enjoying the improved processing speeds, the (free) discounted shipping, and will enjoy the new UI that is rolling out in the coming weeks. Thanks again for your continued business and if there is anything we can do to make your experience better, please let us know!

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Dawn W.
Mit Google übersetzen

Great For Sellers Who Sell Everywhere

Bewertet am 19.8.2015
Quelle der Bewertung: Capterra

My husband and I both sell products independantly online. I use Shopify, Etsy, and eBay. He uses eBay, Amazon, and Shopify. We both target different audiences and sell on different sites. Yet we both sell on MULTIPLE sites- which means managing all of our products, prices, and sales can be really difficult and overwhelming (especially when we have 100+ items listed at a time). Originally I began searching for a tool that could help me stay better organized and I saw SolidCommerce mentioned on a forum I was on.

I decided I'd give it a try. After only a couple weeks using SolidCommerce, I knew that I had to have my husband try it as well. Each of us now use it for all of our online selling needs. I was so amazed by the quality and convenience that SolidCommerce brought to the table, that I had no question my husband would use it just as frequently. Not to my surprise, he uses it MORE than me- and he thought it was 'just another way to cash in on online sellers'. But it's not- it seriously helps online sellers like us SO much.

SolidCommerce allows me to manage all of my sales in one place. I can reprice my items conveniently, and even set up to have them automatically repriced. That is AWESOME, and never a feature I thought I'd need as much as I do now. I use it all the time. I'm also a huge fan of the fact that I can compare sales data between all of my different markets. It allows me to figure out where I need to work on advertising more. I learned that Etsy tends to sell better throughout the holidays, while eBay does better in the summertime. Amazon does pretty good all year round. I never could have learned that unless I'd spent literally years collecting data. SolidCommerce helps me determine those things, without putting the work into it.

I'm very happy I searched for a platform that could help me stay organized and found SolidCommerce in the process. They've helped me way more than I ever expected they would. I feel like I'm much more efficient in my sales now, not just because I don't spend as much time focusing on miniscule tasks, but because overall I'm so much more organized. And I can attribute all of that to one thing: SolidCommerce.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Verifizierter Rezensent
Branche: Verbraucherdienste
Untern. Größe: 13-50 Mitarbeiter
Mit Google übersetzen

Not for High-Volume Sellers, Poor Support, Constant Bugs

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 20.6.2018
Quelle der Bewertung: Capterra

Vorteile

The eBay integration was stable most of the time. There is an Excel COM-add in for processing bulk changes.

Nachteile

Although they are polite, support is absolutely the worst. Tickets for major functionality issues most of the time are not answered for 7 days or more.

Lots of bugs that affect order flow, tracking/shipment information is not uploaded correctly, and updating products is a multi-step process that is very over-complicated. Inventory and pricing automation randomly shuts off and products will go out of stock without your knowledge. Reports that are supposed to be emailed to notify users of low-inventory or errors within the software are not sent.

One of our major shipment carriers is not supported by SolidCommerce so tracking does not get validated between Amazon, Walmart, and eBay.

Due to this we lost few $ in product because SolidCommerce's system was not acknowledging orders on Walmart - we shipped the orders, but the information was never sent by SolidCommerce to Walmart. Customers received product within two days, Walmart refunded after several days due to the missing shipment info from SolidCommerce.

In short, if you're a high-volume seller this service is expensive and the benefits are minimal.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

John M.
Mit Google übersetzen

Program does not meet expectations.

Bewertet am 19.3.2015
Quelle der Bewertung: Capterra

We began using Solid Commerce 7 months ago and have not had a good experience. The program was born out of helping manufacturers to liquidate overstocks through online channels, offering it to merchants was not its intended design we were told. That genesis is the primary reason that the program is not intuitive to users; it wasn't designed for us.

Many of the programs pieces do work but for seemingly random reasons, very many do not...and no one at the company has any explanation. If you are relying on this to sell products across multiple channels the trust in the service needs to be very high. Solid Commerce isn't even close in our experience.

Most frustrating is that their "Support" team consists of a few front line people who are unable to answer concerns. They pass them on to an expert for "further review". Response times are days or weeks, not hours. The second level support team as far as we can tell consists of 1 guy and he is seriously overwhelmed. We have had several of our issues "referred on to development" which we believe is code for "we have no idea how to handle this so we're going to sweep it under the rug and forget about it". Since the company wrote the program you would think their responses should be timely and accurate. Maybe we have outlier issues because we sell clothing and all of our products have parent-child relationships and color/size variations; we can't figure it out.

Appeals to upper management fall on deaf ears.

If they hire more (and more program specific educated) support people and fix the problem of employees leaving (both our sales person and our training specialist have left the company already) and they re-write the program to be user friendly then they may be a great choice for multi-channel management software. But if management doesn't respond to customers concerns then it's unlikely for any of that to happen.

As with all SaaS's like this, once you decide to use them your relationship is symbiotic. If they don't perform as advertised then you're stuck and have to make a decision that you hoped you wouldn't have to make.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Dean F.
Mit Google übersetzen

Don't waste your time..screwed up our business

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 16.5.2018
Quelle der Bewertung: Capterra

Vorteile

It's cheap...Spend the extra bucks to go with another more reputable company. You get what u pay for. Walmart quality. Hard to compete with this software..when always an issue with some fuunctionality. Been fighting with them for 3 months now...logs us out automatically right in the middle of work. They close our ticket all the time despite the fact that its not resolved.. just 1 example that has killed hours or labor. Most inefficient system I have used. SAD

Nachteile

Customer service is BAD! it must be the only person there. Wont answer phone.. or chat.. when u message, ur lucky if ur issue gets resolved... TOTAL WASTE of TIME & Investment

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Nutzerempfehlung
5/10
Basierend auf 21 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Solid Commerce Preis

Solid Commerce Preis

Beginnt ab
N/A
Gratis Testen
Preis-Leistungs-Verhältnis

Packages start at 0.5% with Flat Rate options for Enterprise clients.

Packages start at 0.5% with Flat Rate options for Enterprise clients.

Preis-Leistungs-Verhältnis
3/5
Basierend auf 21 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Solid Commerce Funktionen

Solid Commerce Funktionen

API
Aktivitäts-Dashboard
Anpassbare Vorlagen
Automatische Benachrichtigungen
Benutzerdefinierte Formulare
Berichterstattung und Statistik
Content-Management
Daten-Import / -Export
Drag-and-Drop-Oberfläche
E-Commerce-Integration
E-Commerce-Management
Elektronische Zahlungen
Integration von Dritten
Kundenspezifisches Branding
Produktkatalog
Social-Media-Integration
Suchfunktion
Vorlagen-Management
Website-Management
Zugriffskontrolle
Funktionen
2.6/5
Basierend auf 21 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Videos und Anleitungen

Videos und Anleitungen

Zusätzliche Informationen für Solid Commerce

Zusätzliche Informationen für Solid Commerce

Schlüssel-Features von Solid Commerce

  • Amazon Repricer
  • Amazon Seller Solution
  • Built-in business intelligence reports
  • Data export and retrieval
  • Integration with Volusion, 3dcart, Magento, and BigCommerce
  • Inventory Management
  • Kitting & Bundling
  • Listings Management
  • Order Management & Fulfillment
  • Overstock.com, Best Buy and Half.com
  • Price Management
  • Product Creation & Management
  • QuickBooks Integration
  • Rakuten.com Shopping/Buy.com
  • Rakuten.com Shopping/Buy.com
  • Sears Seller Solution
  • Vendor Inventory Management
  • Vendor Order Management
  • Vendor Order Management
  • eBay Seller Solution

Vorteile

- Amazon Seller Solution: Use this feature to manage variation listing, you can list one SKU to multiple ASINs. Use the

- Amazon Repricer: Set a minimum price for your lowest acceptable offer and set a price ceiling to cap your offers at a maximum price, ensuring you are always competitive. Beat, match or set higher prices than your competition and set separate rules for competing with FBA sellers.

- eBay Seller Solution: Create variation listings with multiple drop-down menus. Have images automatically update depending on the filter chosen. Auto-fill eBay descriptions and set automatic price and quantity updates.

- Sears Seller Solution: Automate inventory updates, and use the advanced listing management features to submit your entire stock or just a fixed quantity in order to increase the urgency to buy within your buyers.

- SoildCommerce automatically includes your items on Rakuten.com Shopping, Overstock.com, Best Buy and Half.com.

- Shipping with SolidShip: With this feature you can print labels with automated shipping rules. You can use the USB scanner to scan barcodes, include customizable packing slips in your boxes and automatically send shipment notifications and tracking numbers to your marketplace or online store.

Solid Commerce Häufig gestellte Fragen

Solid Commerce Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Solid Commerce.

F. Welche Preispläne bietet Solid Commerce an?

Solid Commerce bietet folgende Kostenpläne an:

Gratis Testen: Nicht verfügbar

Packages start at 0.5% with Flat Rate options for Enterprise clients.

F. Was sind die Hauptfunktionen von Solid Commerce?

Solid Commerce bietet die folgenden Funktionen:

  • Amazon Repricer
  • Amazon Seller Solution
  • Built-in business intelligence reports
  • Data export and retrieval
  • Integration with Volusion, 3dcart, Magento, and BigCommerce
  • Inventory Management
  • Kitting & Bundling
  • Listings Management
  • Order Management & Fulfillment
  • Overstock.com, Best Buy and Half.com
  • Price Management
  • Product Creation & Management
  • QuickBooks Integration
  • Rakuten.com Shopping/Buy.com
  • Rakuten.com Shopping/Buy.com
  • Sears Seller Solution
  • Vendor Inventory Management
  • Vendor Order Management
  • Vendor Order Management
  • eBay Seller Solution

F. Wer sind die typischen Nutzer von Solid Commerce?

Wir haben keine Informationen über die typischen Kunden von Solid Commerce

F: Welche Sprachen werden von Solid Commerce unterstützt?

Wir haben keine Informationen darüber, welche Sprachen Solid Commerce unterstützt

F. Welche Preispläne bietet Solid Commerce an?

Wir haben keine Informationen über die Preispläne von Solid Commerce

F. Unterstützt Solid Commerce mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte Solid Commerce unterstützt

F. Mit welchen anderen Applikationen integriert Solid Commerce?

Solid Commerce kann in folgende Anwendungen integriert werden:

CrazyLister, Marketing 360, ShippingEasy, Shipwire

F. Welche Varianten der Kundenbetreuung bietet Solid Commerce an?

Wir haben keine Informationen darüber, welche Varianten der Kundenbetreuung Solid Commerce anbietet