Rithum

3,7 (58)
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Cloud-basierte E-Commerce-Lösungen für Händler und Hersteller

Über Rithum

ChannelAdvisor ist eine E-Commerce-Cloud-Plattform, deren Aufgabe es ist, den globalen Handel zu verbinden und zu optimieren. Seit fast zwei Jahrzehnten hat ChannelAdvisor mehr als 2.700 Marken und Einzelhändlern dabei geholfen, ihre Online-Leistung zu verbessern, indem Vertriebskanäle erweitert, Kontakte zu Verbrauchern in aller Welt hergestellt, Abläufe für Spitzenleistungen optimiert und aussagekräftige Analysen zur Verbesserung der Wettbewerbsfähigkeit bereitgestellt wurden.


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Startpreis

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Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

13
84

Integrationen

14
14

Bedienkomfort

3,5 (58)
3,7 (28)

Preis-Leistungs-Verhältnis

3,1 (58)
3,8 (28)

Kundenservice

3,2 (58)
3,8 (28)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Nutzerbewertungen

Gesamtbewertung

3,7 /5
(58)
Preis-Leistungs-Verhältnis
3,1/5
Funktionen
4,1/5
Bedienkomfort
3,5/5
Kundenbetreuung
3,2/5

Hast du Rithum bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 58 Bewertungen
Kristyn
Kristyn
Gesamtbewertung
  • Branche: Unterhaltungselektronik
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

BlueBoard = Love

Bewertet am 23.8.2018

Overall, I've had nothing but an awesome experience with BB, it's made my morning so much easier...

Overall, I've had nothing but an awesome experience with BB, it's made my morning so much easier and more reliable and I've gotten so many new people at our company using it now, thanks to the CES visit we had from you this year. Thank you all, so much!

Vorteile

BlueBoard has not only changed the way I monitor MAP pricing online, but has also reinvented the way our Marketing Team can see product reviews from customers and allows our sales guys to see whether product are well stocked enough. It's amazing!

Nachteile

There are quite a few updates that happen, which is great, but I wish that there was a pop-up mini tutorial each time something changed to show me how to manage my page the new way. For example, I spoke with customer rep. this morning (he's the best!) and had to ask him where to find a group of filtered products I had set up because the filter aspect of BB had changed.

Antwort von Rithum

Hello Kristyn, thank you for your super nice comment!
We're glad we could steer your workflow towards more productivity.
We'll strive to better communicate about our frequent updates to make sure no one gets lost!

Moshe
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Powerful software but Expensive and hard to learn

Bewertet am 20.9.2019

The software is built with a long term vision but they should make it more affordable by offering...

The software is built with a long term vision but they should make it more affordable by offering it at a lower price to more customers. They also need to provide more guidance in the best way to implement the software

Vorteile

Very customizable, has a beautiful interface, and is built with powerful features including rules, look up lists, limitless product attributes, data mapping, and more. Also has great features for each marketplace, including Amazon Advertising with automatic bidding and rules, repricing, a price gird which shows your price and competitors offer and your sales history which is great for monitoring your competitors in one dashboard

Nachteile

TONS of setup work. I spent almost a year setting up all the different features and rules for my business. Zero guidance is provided on best way to setup your system. support is slow, sometimes taking 3 days to respond to a ticket. help pages are not detailed. product is way more expensive then cheaper alternatives such as Ecomdash.
They dont have an easy way to integrate with quickbooks or other accounting software, SellerCloud does.

Gründe für den Wechsel zu Rithum

They have the longest track record as an enterprise level software and only they will create products in Amazon from scratch (the others will only match to existing detail pages)

Antwort von Rithum

Moshe,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.

Christine
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

STEER CLEAR - HORRIBLE

Bewertet am 5.7.2024

Just BAD - they tried at the end but it was too late and I already spent 8 months trying to make it...

Just BAD - they tried at the end but it was too late and I already spent 8 months trying to make it work and losing sales because I couldnt work on new products because of the time I spent on the system

Vorteile

Lots of channels and customizations but difficult to navigate if you arent a techy and they charge you for all help!

Nachteile

Horrible - Didnt do all it said - There Shipping module is THE WORST - It took 2-5 min per order to ship - Then if you ship from Amazon or other market places you have to MANUALLY update the order on Channel Advisor/Rithum. Never got my facebook up. Took 6 months to get my pick list in order by location - They just take forever fo fixes - Promise the world and it doesnt actually work that way...1st 2 reps they gave me for setup YELLED at my and were SOOOOOOO rude. WORST EVER then they wouldnt let me out of my contract when it was clear it was going to not work for my business - Expensive and not worth it

In Betracht gezogene Alternativen

SellerChamp

Warum Rithum gewählt wurde

More customization and promised lots of new channels

Zuvor genutzte Software

Sellbrite

Gründe für den Wechsel zu Rithum

sales said it would do SOOOOO much that in the end it didnt
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

ChannelAdvisor is a wonderful choice for multi channel sales

Bewertet am 21.9.2022

Overall ChannelAdvisor has been a game changer for the positive. Because it is highly customizable,...

Overall ChannelAdvisor has been a game changer for the positive. Because it is highly customizable, I can do lots of things that would have been far more tedious or impossible in other similar systems.

Vorteile

We converted from an old system to ChannelAdvisor a few years ago. Biggest benefit was the power it had to allow many options selling in multiple online marketplaces. One of the best features is to bring in data feeds from various places and map them the way I want them.

Nachteile

Many of the routine tasks such as receiving inventory and updating inventory counts are tedious. We've built other tools that integrate with ChannelAdvisor that are more efficient.

Martin
Gesamtbewertung
  • Branche: Konsumgüter
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Seems like a great product but project support is abysmal

Bewertet am 19.10.2020

The tool seems great and works well once properly configured. Lots of room to grow the business on...

The tool seems great and works well once properly configured. Lots of room to grow the business on to new platforms easily once properly configured, You will still need a lot of focus on the process and business logic required to create your initial feed, particularly where it comes to product pricing.

Vorteile

It allows us to get onboarded onto multiple market places easily with a single data feed and powerful rules engine. We can grow into solution as well.

Nachteile

The project and onboarding support has been dreadful. You are on your own. But that might be for the best as most of the good staff seem overworked and the rest don't seem to care. Make no effort to understand you business and ensure the tool is properly configured so you might as well just take the basic onboarding package and do it all yourself.

Antwort von Rithum

Dear Martin,
Thank you for bringing your concerns to our attention. We've made a note of your message and shared your concerns internally. Please know, we are always looking for ways to improve our Services and our customers' experience, so we appreciate your feedback. We know sustaining an e-commerce business can be a challenge, which is why we strive to provide each customer with the best solution for their business needs. If you have additional concerns with cases you have submitted, please reach out to your Account Manager directly. On behalf of our entire team, thank you for being a ChannelAdvisor customer.

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Rithum Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Rithum.

Rithum bietet folgende Kostenpläne an:

  • Gratis Testen: Nicht verfügbar

Rithum hat die folgenden typischen Kunden:

201–500, 501–1.000, 1.001–5.000

Rithum unterstützt die folgenden Sprachen:

Chinesisch, Deutsch, Englisch, Französisch, Italienisch, Japanisch, Niederländisch, Portugiesisch, Spanisch

Rithum unterstützt die folgenden Geräte:

Rithum kann in folgende Anwendungen integriert werden:

71lbs, BigCommerce, Lionbridge Language Cloud, NetSuite, Payoneer, Scout APM, ShipRush, ShipStation, ShippingEasy, Shipwire, Shopify, SkuVault Core, Terapeak Research, eDesk

Rithum bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, Wissensdatenbank, Telefon-Support, Chat

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