Contactually

Contactually

Verwandle Beziehungen in Ergebnisse.

4.3/5 (94 Bewertungen)

Contactually Übersicht

Was bekommst du mit Contactually? Wie wäre es mit -

* Kundenspezifischen Follow-up-Erinnerungen, um sicherzustellen, dass wichtige Beziehungen nie verlorengehen. Erinnerungen sind einfach einzurichten und über das Kontakt-Dashboard, deine E-Mail, dein Telefon oder sogar ein Google-Kalender-Konto noch einfacher zu erreichen.

* Kontextsensitiven E-Mail-Vorlagen, die automatisch Namen, Daten, frühere Jobs oder etwas anderes einfügen können. Contactually enthält eine große Bibliothek mit allgemeinen Vorlagen und es ist einfach, sie anzupassen oder von Grund auf neu zu erstellen.

* Automatisierten Programmen, die alle Arten von Aktionen ausführen können, vom Senden von Follow-ups und Erstellen von Aufgaben über das Klassifizieren von Kontakten bis hin zum Verfolgen von Personen in verschiedenen sozialen Netzwerken. Programme können automatisch eingreifen und Maßnahmen ergreifen oder auf einzelne Kontakte angewendet werden und erfordern eine Genehmigung, bevor du handelst – es liegt an dir. Mit Programmen kannst du ein viel größeres Netzwerk verwalten, ohne den Überblick über Personen zu verlieren oder den Kontakt zu verlieren.

* Pipeline-Management, um deine verschiedenen Kontakte an spezifische, mehrstufige Deals und Transaktionen zu binden und sie über den Verkaufsprozess zu verfolgen.

* Einer einfachen Integration in gängige Systeme wie Zapier, MailChimp, MadMimi und vieles mehr sowie eine offene API für kundenspezifische Verbindungen mit deinen eigenen Systemen
Native mobile Apps, sowie Plugins für Gmail und Outlook, die es dir ermöglichen, Kontakte beliebig zu verwenden.

* Einer leistungsstarken Teamfunktionalität für die Verwaltung kombinierter Netzwerke. Leads und Kunden an bestimmte Benutzer zuweisen, Kontakte und Gruppen teilen, während private Verbindungen und Korrespondenz beibehalten wird.

Preis

Beginnt ab
69,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Australien, Kanada, Vereinigtes Königreich, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

Contactually Bewertungen

Gesamtbewertung
4.3/5
82% Positive Bewertungen
56
Ausgezeichnet
21
Sehr gut
10
Durchschnitt
3
Gering
4
Schlecht
Jennifer H.
Mit Google übersetzen

Mixed feelings

Bewertet am 17.12.2015
Quelle der Bewertung: GetApp

I have been using, or should I say paying, for Contactually for the past year. I was looking for a CRM that would keep my contacts organized and in one place, and one which would help me follow-up with leads and prospects. Initially, Contactually seemed like the CRM for me. I loved the Outlook plug-in and the social intergrations. However, things started to go sideways quickly. Some of my contacts started syncing incorrectly with Facebook contacts--merging completely different people into one. Contacts that I deleted (repeatedly) were re-appearing with outdated info. Support was quick to respond, but they couldn't provide an answer, or a solution. They blamed Facebook and essentially said there was nothing more that they could do. I eventually had to un-link my Facebook account. About three weeks later, they contacted me to say that they had discovered a bug and that it should be fixed. Some time after that, they discontinued integration with Facebook.
The next issue I had was the Outlook plug-in started malfunctioning. I would get error messages when sending email. Again, Support was quick to respond, however they couldn't locate the source of the problem.
To be honest, I've never explored the marketing aspects of Contactually--the ability to set up automated email programs etc. I think I knew I wouldn't stick with the system long-term so I didn't bother to set anything up. I've been searching for another (cheaper) CRM for the past month.

Vorteile

I love the clean interface. Support was always very responsive, if somewhat limited in their ability to provide answers. As far as relationship management, the system does a good job of prompting you to contact people you haven't interacted with in a while. It also gives you a letter grade every week to let you know how you're doing, which is fun and motivating. There are lots of free webinars offered on how to use Contactually and how to improve your business. The Outlook plug-in is great (when it works). I have colleagues who love and swear by Contactually.

Nachteile

For me, the cost is too much for a system that I am not using to its full potential. In the process of trying to find another CRM, I've encountered plenty alternatives at less than 1/3 the cost. The inability of Support to identify and solve problems I had with the system is also a con. The only Social integrations are Twitter and Linked In, so the benefits of those to me are slim. The bottom line is that I would probably stick with Contactually if the price was right--and for me that means no more than $10/month.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Veronica W.
Mit Google übersetzen

Contactually does everything right!

Täglich für 1-5 Monate genutzt
Bewertet am 20.12.2018
Quelle der Bewertung: SoftwareAdvice

Overall, this CRM lives up to its reputation. It isn't cheap but I've seen more expensive systems that actually suck. If you have it in the budget and also want a CRM that has vast capabilities and marketing -- this is your CRM.

Vorteile

This system is very user friendly. I picked it up within only a few days. Customization is vast but made so its not overwhelming. It is designed so well and is so amazingly intuitive it is super easy to use and makes you like using the system. The template library is huge but structured very well so it's not daunting. The templates also feel more personal and not a cookie-cutter mass email. The Bucked game is fantastic for getting those who drag their feet about categorizing need clients. Overall, this software is the bees-knees!

Nachteile

There are very few cons I found to the system. The largest one for my company is the reporting. It has basic reporting capabilities but we need a more robust reporting system to track all types of income from deals, especially the ability to see monthly revenue, total sale and the commission from this, lost $, etc... They are working on getting more reporting capabilities but doesn't help in the present.

Another con-ish thing is a pro and a con. It syncs SUPER well with systems, especially with Gmail--- almost too well. We get so many mass-emails about other agent's open houses and it pulls all these people into the CRM. While it's handy, it can be frustrating at times. I wish there was a plug-in for multiple email platforms where you could choose email you want to link (or unlink) to the system.

And finally, this one isn't really a big con for us but could be for those on a limited budget, the price isn't cheap; however, in my experience--- you get what you pay for. I'd say for us, Contactually is TOTALLY worth every penny.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote

9.0/10
Mary ann M.
Mit Google übersetzen

Great value CRM

Täglich für 6-12 Monate genutzt
Bewertet am 14.12.2016
Quelle der Bewertung: GetApp

I found Contactually as I upgraded my business's ATS. This is the perfect compliment, it ties in with Google email so anything I do in one system, shows up in the other. I've been looking for years and this is the first one that appealed to me for the features and the price.

Vorteile

Ease of use, love the Contactually Chrome Addon that allows me to save articles for forwarding. I appears very personal when sending these to clients; the response rate was through the roof compared to regular emails.

Nachteile

I was disappointed by the 100% lack of follow through from the sales rep. Additionally, because I did the 30day trial using my old Gmail address, it is a mess to this day. Plus, for some reason, clients were duplicated and they still have not been able to fix it. So, use your account you'll be using from day one or do not do the trial.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10
Tzvika B.
Mit Google übersetzen

Excellent CRM for Personal and Small Project Work

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 21.7.2017
Quelle der Bewertung: Capterra

it helps me manage my personal strategic network and get ahead as a professional.

Vorteile

Contractually does all the basic things right - managing contacts, tagging them, emailing, tracking interactions, integrating with other apps effortlessly. For me as someone who uses a personal CRM system for my own strategic network, it is exactly what i need.

Nachteile

I use an iPhone, and the iOS app does not automatically sync my phone calls to contractually, so I need to add them manually. same for whatsapp. this is of course no fault of contactually but a limitation of ios and whatsapp being closed gardens and inaccessible. but that's the one thing that make my life harder as a user.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort

Weiterempfehlungsquote

9.0/10
Verifizierter Rezensent
Mit Google übersetzen

Amazing customer management software

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 2.11.2017
Quelle der Bewertung: Capterra

Increased customer follow and retention.

Vorteile

The simplicity of the entire system is profound. It's an extremely easy to use platform with a robust list of features to keep track of your relationships. Their concept of buckets is great and the email marketing automation is great.

Nachteile

When I used this software, it was largely geared towards the real estate world. It is easy to customize however, there are some features that other CRMs do a little bit better from the customer management perspective. When I stopped using the software, email automation that was created prior continued to go out for almost a year after I had left the company and cancelled my account with them. It is an expensive piece of software, but if it helps you land one more deal - it's well worth the money.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

Contactually Preis

Beginnt ab
69,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Contactually Funktionen

  • API
  • Aktivitäts-Dashboard
  • Anpassbare Vorlagen
  • Automatische Benachrichtigungen
  • Automatische Erinnerungen
  • Berichterstattung und Statistik
  • E-Mail-Integration
  • Integration von Dritten
  • Kalenderverwaltung
  • Mobile Integration

  • Aktivitäts-Verfolgung
  • Anpassbare Berichterstellung
  • Benutzerdefinierte Felder
  • CRM-Integration
  • Daten-Import / -Export
  • Echtzeit-Daten
  • Elektronische Zahlungen
  • Kundendatenbank
  • Kundenspezifisches Branding
  • Social-Media-Integration

Contactually Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Contactually.

F. Welche Preispläne bietet Contactually an?

Contactually bietet folgende Kostenpläne an:

Beginnt ab: 69,00 $/Monat

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

F. Was sind die Hauptfunktionen von Contactually?

Wir haben keine Informationen über die Funktionen von Contactually

F. Wer sind die typischen Nutzer von Contactually?

Contactually hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Contactually unterstützt?

Contactually unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Contactually an?

Contactually hat folgende Preismodelle:

Abonnement

F. Unterstützt Contactually mobile Geräte?

Contactually unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Contactually?

Contactually kann in folgende Anwendungen integriert werden:

ActiveCampaign, Bitium, Clearlogin, Kixie, Mad Mimi, Mailjet, PieSync, Talkdesk, Wishpond, Zapier

F. Welche Varianten der Kundenbetreuung bietet Contactually an?

Contactually bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen