Aircall

It was incredibly simple to use. Literally log in … credential … short tutorial and you're up and running ... easily scalable quickly and to the masses. Very fast learning curve = Aircall was the least time consuming aspect of my nearly 2 week self guided onboarding/orientation

Almost too simple... although easy to use right out of the proverbial box the software at times seemed a little elementary and childish with underwhelming features that seem easy to knock of out the park. I feel t his could have been a result of amazon's attempted to easy their way into the logistics sector despite quietly being the forefront this whole time.

The most important part of Aircall is that we're able to sync the contacts between our different phone lines and add the contact during the calls or afterward. This feature has helped us make things easier for the agents that answer calls every single day of the week.

The only con that I have found from Aircall is the fact that you're not able to use the phone numbers to send or receive text messages. As a Roofing Company, some users choose not to call but to text or email us and the fact that there is no way to check text messages or send them.

Nichts - und mehr gibt es nicht zu sagen

Die Funktionen sind laufend gestört, die Usability ist nicht klar, Telefonate können z.T. nicht entgegengenommen werden, eingestellte Parameter werden nicht übernommen, Verbindungsunterbrüche trotz guter Internetverbindung, Klangqualität wie aus dem Mistkübel.

Der Powerdialer, wenn er denn alle die Nummern, die nicht anrufbar sind, automatisch herauslöschen würde.

Andauernde Störungen, schlechte Programmierung.