
Über FareHarbor
FareHarbor ist ein Reservierungssystem der Enterprise-Klasse für Veranstalter von Touren und Aktivitäten. So kannst du alle Aspekte deiner Geschäfte mit Leichtigkeit und Effizienz verwalten. In einem zentralen Dashboard findest du alle Tools, die du für die tägliche Verwaltung benötigst. Verfolge Buchungen am Telefon, im Laden oder über Partner in Echtzeit, erstelle unbegrenzte benutzerdefinierte Berichte und profitiere von einer nahtlosen Kommunikation mit Kunden.
Steigere deine Umsätze, indem du mit den mobilen Kassen der FareHarbor-App Buchungen von überall und jederzeit akzeptieren kannst. Verwende ein beliebiges Gerät, um Kundendaten zu sammeln, digitale Verzichtserklärungen zu unterschreiben oder Zahlungen mit dem branchenüblichen Kreditkartensatz von 1,9 % + 30 Cent pro Transaktion sicher anzunehmen. Dabei erhältst du Support rund um die Uhr von einem freundlichen Kundenerfolgsteam.
- Gratis Testen
- Einmalige Lizenz
- Kostenlose Version
Geräte
Unternehmensgröße
Märkte
Unterstützte Sprachen
- Gratis Testen
- Einmalige Lizenz
- Kostenlose Version
Bilder









Funktionen
Gesamtzahl der Funktionen von FareHarbor: 70
- 360-Grad-Feedback
- API
- Ad-hoc-Berichterstattung
- Affiliate-Management
- Aktivitätsmanagement
- Alarmfunktion / Benachrichtigungen
- Angebotsmanagement
- Anmerkungen zur Reservierung
- Anpassbare Berichte
- Anpassbare Felder
- Anpassbare Fragen
- Automatisierte Terminplanung
- Barcode / Tickets scannen
- Berichterstattung / Analyse
- CRM
- Daten-Import / -Export
- Datenbank-Umwandlung
- Drittanbieter-Integration
- Drittpartei-Buchung
- E-Commerce-Management
- Echtzeit-Aktualisierungen
- Elektronische Zahlungen
- Erinnerungen
- Eventplanung
- Feedback-Management
- GDS-/OTA-Integration
- Gruppen-Terminplanung
- Gruppenreservierungen
- Kalender-Synchronisierung
- Kalenderverwaltung
- Kanalmanagement
- Konversion-Tracking
- Konversionsraten-Optimierung
- Kreditkartenbearbeitung
- Kundenbetreuung
- Kundendatenbank
- Lieferanten-Management
- Mehrere Benutzerkonten
- Mehrere Standorte
- Mehrtägige Buchungen
- Mitarbeiter-Datenbank
- Mitarbeitermanagement
- Mobiler Kartenverkauf
- Mobiler Zugriff
- Online-Buchung
- Online-Kartenverkauf
- Online-Zahlungen
- Paketerstellung
- Preismanagement
- Raten-Management
- Rechnungsmanagement
- Reservierte Plätze
- Reservierung von Akitivtäten
- Reservierung-Management
- Reservierungs-Management
- Ressourcenmanagement
- Ressourcenzuordnung und -planung
- SEO-Management
- SMS-Nachrichtenversand
- Sitzplan
- Social-Media-Integration
- Ticket-Reservierungen
- Verkaufsberichte
- Verkaufspunkt POS
- Verzichtsmanagement
- Webseitenintegration
- Website-Management
- Zahlungsabwicklung
- Zentrales Reservierungssystem
- Zimmerbuchung
Alternativen
Peek PRO Tour Operator Software

TrekkSoft

Xola

SimplyBook.me

Nutzerbewertungen
Hast du FareHarbor bereits?
Andere Softwarekäufer*innen brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
Eine Bewertung schreiben
- Branche: Freizeit, Reisen & Tourismus
- Untern. Größe: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Excellent service and product
Bewertet am 2.10.2019
Overall, I really like Fareharbor - I like the way it looks when people book.
Overall, I really like Fareharbor - I like the way it looks when people book.
Vorteile
The customer service is amazing and fast
On a day to day basis, it is easy to use and you can add all the information you need to for all your guides.
Nachteile
I sometimes struggle with set up and amending items. We usually have to get Fareharbor to do some or all of the set up as we get some things wrong. Saying that, all you need to do is reach out to their service team and they usually sort it out in minutes.
Antwort von FareHarbor Holdings
Hello Emma -
Thank you for posting this review! We are happy to hear that you've found our software easy to use and that you have had positive experiences working with our amazing Support Team. With that, we are always available and can help set up and amending your items or can schedule a team member to help train you on that specific function.
Thanks!
- Branche: Unterhaltung
- Untern. Größe: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Stellar Service!
Bewertet am 10.2.2021
My overall experience with FareHarbor has been wonderful. The staff has been proactive in...
My overall experience with FareHarbor has been wonderful. The staff has been proactive in anticipating my needs. They were welcoming, helpful, and cooperative.
Vorteile
I have used many ticketing services over the years. All of them have had their benefits, but there was always a few things I wanted to change. FareHarbor is the best of all worlds. The interface is very manageable for first time users. The customer service, and support staff have been exceptional. I have easy access to my dashboard at all times, be it on my desktop or my mobile device. Implementing FareHarbor was one of the best choices I have made for my business. I highly recommend this service.
Nachteile
I don't have any cons to report. So far my experience has been very positive.
Antwort von FareHarbor Holdings
P.T - Wow, thank you for taking the time to share this review! We are absolutely thrilled to hear how wonderful your experience has been with FareHarbor and will continue to build off that!
We are committed to your business growth and are actively creating more content and materials to help you and all our clients navigate through this COVID landscape. Be sure to check out FareHarbor Compass for any Marketing tips along with our Help Center for any questions on the Dashboard.
As always, our 24/7 Customer Support team is standing by and ready to take your call or email!
- Branche: Krankenhausversorgung & Gesundheitswesen
- Untern. Größe: 51-200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
Clunkier than we'd like but it gets the job done
Bewertet am 19.1.2021
We've grown exponentially since we started using FareHarbor. It's a great benefit to having three...
We've grown exponentially since we started using FareHarbor. It's a great benefit to having three different departments' events processed through one system. The biggest challenge we face with it now is wanting it to speak to other systems.
Vorteile
Integrating with our organization's website (wolfesneck.org) was easy enough, but the way it looks and operates within our site presents a lot of challenges. For example, a guest needs to click 3 times before they can access the specific event they want to attend, and then it takes the guest to a registration page for the event rather than an event description page, which would be our ideal. And the system seems to function differently depending on which page it links from, and we can't figure out why. (I've emailed to ask to talk to a rep for a tour or consultation two weeks ago and am awaiting a response.) Also, once an event has passed, it disappears from the calendar when it would help us to answer fewer questions if those events remained available for guests to see. What's more, our staff finds it, well, not difficult to use, but clunkier and more difficult than the other systems we use (e.g. CampLife, Asana, Square). For example, issuing refunds or moving a reservation to a different day or time is confusing--I feel like I have to click on several things and go back before I find where I'm trying to go. That said, our bookkeeper loves the report function. It's robust enough to account for our different needs but not so much that it's overwhelming.
Nachteile
We have a few concerns about how it works for us, which I went into detail about in the question above; but the biggest issue facing us now is integrating FareHarbor and Camplife--allowing them to share guest profiles and payment information. If Fareharbor integrated with Square POS, we could make that work too, but we least like the way FareHarbor doesn't interface with other CampLife systems or others more generally.
Antwort von FareHarbor Holdings
Hi Rebecca -
We understand that certain aspects of FareHarbor's features and functionalities can be robust.
We are happy to set up additional training if your staff is finding certain areas of the Dashboard difficult to use!
- Branche: Gastgewerbe
- Untern. Größe: 2-10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Cannot fault the support from FareHarbor staff
Bewertet am 9.2.2021
Absolutely fantastic.
Absolutely fantastic.
Vorteile
FareHarbor enables so many different options and if we find it difficult to navigate anything, the support is quick, efficient and practical. Our site was easily adapted to deal with so many changes through the Covid pandemic and the staff couldn't have been more helpful.
Nachteile
Sometimes it's complex to work out how to change things but the support is so good we just ask for help - and they sort it!
Antwort von FareHarbor Holdings
Jenny - thank you for sharing this review, we love working with you and the Kiah Wilderness Tours team.
We are glad we were able to help you and the team navigate some of the obstacles throughout the COVID pandemic and we are always available to help!
- Branche: Erholungseinrichtungen & -dienstleistungen
- Untern. Größe: 11-50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Our small business LOVES FareHarbor!
Bewertet am 18.11.2020
We are so happy we made the switch to FareHarbor two years ago. We have a cleaner website that is...
We are so happy we made the switch to FareHarbor two years ago. We have a cleaner website that is user friendly with increased sales. The support teams work hard to make changes and keep our website performing seamlessly as we add new products and grow and expand. They care deeply about our success as a business and we feel the love and support from their staff as we grow our business and partnership with their company.
Vorteile
Easy to use, team friendly, quick and efficient. The change over from our previous company was seamless and the support is incredible!
Nachteile
Only that the fees are among the highest in the industry.
Antwort von FareHarbor Holdings
Hi Christina!
Thanks so much for taking the time to write this review and your partnership over the past few years! It has been our pleasure working with you it is great to see how our software has helped the Sawgrass Recreational Park team.
I'll be sure to pass along your great feedback to the rest of the FareHarbor team and we look forward to continue growing this partnership, together!
FareHarbor Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über FareHarbor.F. Welche Preispläne bietet FareHarbor an?
FareHarbor bietet folgende Kostenpläne an:
- Beginnt ab:
- Preismodell: Einmalige Lizenz, Kostenlos
- Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von FareHarbor?
Wir haben keine Informationen über die Funktionen von FareHarbor
F. Wer sind die typischen Nutzer von FareHarbor?
FareHarbor hat die folgenden typischen Kunden:
Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+
F: Welche Sprachen werden von FareHarbor unterstützt?
FareHarbor unterstützt die folgenden Sprachen:
Deutsch, Dänisch, Englisch, Finnisch, Französisch, Irisch, Italienisch, Niederländisch, Norwegisch, Portugiesisch, Schwedisch, Spanisch, Tschechisch
F. Unterstützt FareHarbor mobile Geräte?
FareHarbor unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert FareHarbor?
FareHarbor kann in folgende Anwendungen integriert werden:
Facebook, Google Ads, Google Analytics, Google Calendar, Squarespace, Stripe, WordPress, Zapier
F. Welche Varianten der Kundenbetreuung bietet FareHarbor an?
FareHarbor bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
Ähnliche Kategorien
Sieh alle für FareHarbor gefundenen Softwarekategorien an.