FareHarbor

Overall, I really like Fareharbor - I like the way it looks when people book.

Over all, for what I need from FareHarbor, it's a great fit!

The first year was great. The second season I only needed a copy of the calendar I previously had, but after working with support- for months, or trying to because you never get the same support person, they still have not fixed my availability and it’s costing my business money every day. We are a small seasonal operation and only have a few months of operations that are crucial for the entire year. The fact they cannot get my calendar off availability accurate is unacceptable for a booking platform of this magnitude. I foresee a dark future for this company, they have horrible customer service, confused support agents, even after they give you a dedicated agent, what’s the point if they don’t care to understand the problems or follow through with fixing them?

I would never recommend Fareharbor to anyone if you care about your business- because Fareharbor doesn’t!! Highly disappointed in the lack of service.

Overall 5 stars. Our company is working daily in Fareharbor and we have all our staff team of more than 20 people using it plus the external sales plataforms fully integrated such as Get Your Guide, Viator, Civitatis and many more.