Über FareHarbor

FareHarbor ist ein Reservierungssystem der Enterprise-Klasse für Veranstalter von Touren und Aktivitäten. So kannst du alle Aspekte deiner Geschäfte mit Leichtigkeit und Effizienz verwalten. In einem zentralen Dashboard findest du alle Tools, die du für die tägliche Verwaltung benötigst. Verfolge Buchungen am Telefon, im Laden oder über Partner in Echtzeit, erstelle unbegrenzte benutzerdefinierte Berichte und profitiere von einer nahtlosen Kommunikation mit Kunden.

Steigere deine Umsätze, indem du mit den mobilen Kassen der FareHarbor-App Buchungen von überall und jederzeit akzeptieren kannst. Verwende ein beliebiges Gerät, um Kundendaten zu sammeln, digitale Verzichtserklärungen zu unterschreiben oder Zahlungen mit dem branchenüblichen Kreditkartensatz von 1,9 % + 30 Cent pro Transaktion sicher anzunehmen. Dabei erhältst du Support rund um die Uhr von einem freundlichen Kundenerfolgsteam.

Preisoptionen ab:

Nicht vom Anbieter bereitgestellt

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu FareHarbor

Typische Kunden

  • Freie Mitarbeiter
  • Kleine Unternehmen (2–50)
  • Mittelgroße Unternehmen (51–500)
  • Großunternehmen (500 und mehr)

Einsatz

  • Cloudbasiert
  • On-Premise (vor Ort)

Erhältlich in diesen Ländern

Australien, Kanada, Deutschland, Vereinigtes Königreich, Mexiko , Niederlande, Vereinigte Staaten

Unterstützte Sprachen

Deutsch, Dänisch, Englisch, Finnisch, Französisch , Irisch, Italienisch, Niederländisch, Norwegisch, Portugiesisch, Schwedisch, Spanisch, Tschechisch

Preisoptionen ab:

Nicht vom Anbieter bereitgestellt

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu FareHarbor

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Funktionen

Gesamtzahl der Funktionen von FareHarbor: 70

  • API
  • Aktivitätsmanagement
  • Alarmfunktion / Benachrichtigungen
  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • Anpassbare Berichte
  • Anpassbare Felder
  • Automatisierte Terminplanung
  • Barcode-/Ticketscans
  • Benutzer-Management
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Bestätigung / Erinnerungen
  • CRM
  • Daten-Import / -Export
  • Drittanbieter-Integration
  • Drittpartei-Buchung
  • Echtzeit-Aktualisierungen
  • Echtzeit-Analytik
  • Echtzeit-Berichterstattung
  • Elektronische Zahlungen
  • Erinnerungen
  • Event-Ticketing
  • Eventplanung
  • GDS-/OTA-Integration
  • Gruppen-Terminplanung
  • Gruppenreservierungen
  • Inventarverwaltung
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Kanalmanagement
  • Kreditkartenbearbeitung
  • Kundenbetreuung
  • Kundendatenbank
  • Kundendatenverwaltung
  • Lieferanten-Management
  • Mehrere Standorte
  • Mehrsprachig
  • Mehrtägige Buchungen
  • Mitarbeitermanagement
  • Mobiler Kartenverkauf
  • Mobiler Zugriff
  • Online-Buchung
  • Online-Kartenverkauf
  • Online-Zahlungen
  • Paketerstellung
  • Preismanagement
  • Rabattmanagement
  • Raten-Management
  • Rechnungsmanagement
  • Reservierte Plätze
  • Reservierung von Akitivtäten
  • Reservierung-Management
  • Reservierungs-Management
  • Ressourcenmanagement
  • SMS-Nachrichtenversand
  • Sitzplan
  • Social-Media-Integration
  • Suchen / filtern
  • Ticket-Reservierungen
  • Veranstaltungskalender
  • Veranstaltungsmanagement
  • Verkaufsberichte
  • Verkaufspunkt POS
  • Verzichtsmanagement
  • Webseitenintegration
  • Website-Management
  • Zahlungsabwicklung
  • Zentrales Reservierungssystem
  • Zimmerbuchung

Alternativen

Shopify

4,5
Nr. 0 Alternative zu FareHarbor
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TrekkSoft

4,4
Nr. 1 Alternative zu FareHarbor
Eine Komplettlösung für Tour- und Aktivitätsunternehmen zur Online-Verwaltung ihrer Geschäfte. Das Produkt ist als...

Eventbrite

4,6
Nr. 2 Alternative zu FareHarbor
Eventbrite ist eine globale Ticketing- und Event-Technologieplattform, die Veranstaltern Tools und Ressourcen zur...

Rezdy

4,6
Nr. 3 Alternative zu FareHarbor
Rezdy ist eine cloudbasierte Reservierungs- und Buchungssoftware, die speziell für Anbieter*innen von Touren, Aktivitäte...

Nutzerbewertungen

Gesamtbewertung

4,8 /5
(1.047)
Preis-Leistungs-Verhältnis
4,7/5
Funktionen
4,6/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,9/5

Hast du FareHarbor bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 1.047 Bewertungen
Bill
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Fareharbor has been one of the best business decision we have ever made.

Bewertet am 5.4.2018

Makes signing up for our programs easier for our clients and easier for us to manage.

Makes signing up for our programs easier for our clients and easier for us to manage.

Vorteile

Fareharbor is totally customer focused. They work to help us grow our business. You hear businesses say these things but usually they are only looking to grow their business. Fareharbor's customer support is the best we have ever used. Most of the service is easy to use but when you need that extra help, Fareharbor is always there to help with staff that are professional and know the product well. They both save us money and at the same time help us grow our business and make more profits.

The bottom line is if you have a business that takes reservations, you should be using Fareharbor.

Nachteile

While I think the service is easy to use, I hope (and know) it will get easier and move powerful each month. Fareharbor is constantly updating the service and the updates are mostly transparent to us and to our clients. I really don't have anything even a little negative to say about Fareharbor.

Antwort von FareHarbor Holdings

Okay, this might just be our new favorite review! Thanks for the wonderful feedback. We really appreciate it. It makes us happy to hear that our customer focus shines through. If there's ever anything we can help with in the future, please don't hesitate to reach out. Our support team is always available!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Works for basic needs, but has gaps

Bewertet am 16.4.2020

Overall we are booking field trips, tours, and other events. There are multiple users and multiple...

Overall we are booking field trips, tours, and other events. There are multiple users and multiple locations that we are all trying to book within. In the event we are all paying very close attention to what is going on everywhere, we can manage with no problems, however, if we are very busy or someone is very stressed to get something on Fareharbor in a hurry, it is possible to double book something without Fareharbor having any warning.

Vorteile

Features that I like most include that a hold can be placed on dates and times by utilizing Private Headlines. New bookings for contacts are very convenient as well as rebooking and cancellations. Plenty of places for notes and the ability to run reports for those various reports. Love all the freedom to program what you want when creating an event, especially when it comes to what information you want to collect from the registrant.

Nachteile

The load times are extremely slow. In addition, the program will allow overlapping event reservations utilizing the same resources without telling the user. This can allow double booking of the same location, despite what resources are marked when setting up the event. This is a major problem. There is also the inability to delete several bookings for the contact during the same Order. This is annoying and time consuming when the order has 10+ bookings.

Antwort von FareHarbor Holdings

Hello - thank you for taking the time to write this honest review of your experience with FareHarbor.

It is great to know you've been able to take advantage of our features and customization.

Regarding your resources and overlapping event reservations, please reach out to our 24/7 Support team! We can review your current set up and provide any recommendations for optimizing your existing resources.

Sandra
Gesamtbewertung
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

Over-promised and Under-performed compared to Other Top Booking Software

Bewertet am 15.11.2018

Fareharbor called us almost every week for 18 months trying to get us to switch to our software. ...

Fareharbor called us almost every week for 18 months trying to get us to switch to our software. The sales rep. kept insisting that if we switched we would see a big increase in our sales revenue. So, we were eager to see that happen in the first month of our 5 month high season. However, the first month, there was no increase, it was almost exactly the same. Then the next two months, which are the highest revenue months of the year for our company actually saw a sharp decrease in sales. One month was $10K less than the previous year, and the other month was over $20k less than the previous year. There was nothing about Fareharbor that actually made guests want to book more. Their product is just complicated and not better. The reason they have more reviews and customers than the other companies is due to their relentless, downright irritating sales tactics. They wear you down with calls until you just agree.

I would like to add that in the months I have described above, our company also spent 2 times more on marketing than in the previous year. I mention this because when I told Fareharbor they had not lived up to their guarantee of more sales, their response was to tell me they could not tell me how to do marketing, and they suggested it was to our lack of competence in that realm. But as mentioned, we spent twice as much and worked equally hard. When we have a chance, we will change software systems. We would not recommend Fareharbor to other companies.

Vorteile

The user experience for the guests who are booking seems good.

Nachteile

Everything is complicated. From set-up to all the confounded reporting options, it is just all too much. Not user-friendly from the point of view of the tour operators dashboard. It is nearly impossible to set-up or edit your own tours. The gift-card option is ugly and not a good sell for our company. We sold way more gift cards with our other software.

Antwort von FareHarbor Holdings

Hi Sandra - Thank you for your honest feedback. Open and honest communication with our clients is very important to us and we deeply regret the experience that you had. Although you did not find FareHarbor to be the solution you were looking for, we would hate for you to leave with a bitter taste. If you have additional feedback you'd like to share please feel free to reach us at (855) 495-5551.
Otherwise, we wish you and the BK Adventure team continued success and hope for another opportunity to earn back your business.

André
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Very feature-rich & easy to use!

Bewertet am 3.10.2019

Vorteile

- You get a beautiful overview of the day, week and month. You know exactly what's happening, who's handling it and what resources are being used;
- Flexibility is a big plus with their 'availabilities' concept. Lets us adjust the schedule in order to optimise operations with incredible ease;
- Filters that let you build your custom calendar (and save it!) are brilliant. You only see what you want to/need to see;
- Reports are highly customisable;
- Fantastic support.

Nachteile

- Needs work on the invoicing module, currently too basic
- API features should be expanded to allow more custom development
- Overall design could be a bit more flat/modern, not at all bad though

In Betracht gezogene Alternativen

Bókun

Warum FareHarbor gewählt wurde

Support & Features

Zuvor genutzte Software

Checkfront

Gründe für den Wechsel zu FareHarbor

The flexibility that their 'availabilities' concept allows. With FareHarbor, the system does not limit the optimisation of your operations; The ability to build your own custom calendar.

Antwort von FareHarbor Holdings

Hi Andre -

Thank you for taking the time to write this amazing review! We are so happy to hear that FareHarbor has made a positive impact on your business and that you have been able to take full advantage of all the software's features and functionalities.

We look forward to sharing many more years of success.
Thanks!

Guillaume
Gesamtbewertung
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A powerful channel manager

Bewertet am 3.10.2019

SeaZen has growed X3 every year since its first business year 2017 and may reach the break-even...

SeaZen has growed X3 every year since its first business year 2017 and may reach the break-even point in phase with our forecast. FH is a key partner for this success.

Our objective for the future is still to grow. We are currently working into developing a brand licence. We wish to open more solar powered boat club. I hope this will be the opportunity to reinforce our partnership with FH.

Vorteile

I had a previous IT experience before creating my start-up. I found in FH a high level of quality of the support and of the functionalities available.

Nachteile

The 5% commission is great to start a partnership when you are start-upper. It might become an issue when the business volume will reach a certain threshold.
I was already using Stripe before working with FH. I was sure to have the best price in direct with them. Now all the business volume comes though FH and we are based upon an average commission rate. I can't check if this rate might have evolved in my interest if I was going to stay in direct with Stripe.

In Betracht gezogene Alternativen

Rezdy, Regiondo und TrekkSoft

Warum FareHarbor gewählt wurde

Bokun was lacking a function to manage a shared ressource (a boat) used by several tour. Lack of quality of the support

Zuvor genutzte Software

Bókun

Gründe für den Wechsel zu FareHarbor

The 5% commission is great when you are a start-up. You have a limited risk. I read last year an article saying Booking just invested in FH. I though this was a warranty of powerful backup for FH coming from a world leader in travel industry. I thought also this might help us to develop our business with the OTA Booking.com (this didn't came in fact).

Antwort von FareHarbor Holdings

Hi Guillaume -

We appreciate the time you took to write this review! We are thrilled to hear that both the software and our support team has exceeded expectations!

It is amazing to see the growth SeaZen has experienced and we look forward to many more years of growth.

Thanks!

5 von 1.047 Bewertungen angezeigt Alle Bewertungen

FareHarbor Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über FareHarbor.

FareHarbor bietet folgende Kostenpläne an:

  • Ab:
  • Preismodell: Kostenlose Version
  • Gratis Testen: Verfügbar

FareHarbor hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

FareHarbor unterstützt die folgenden Sprachen:

Deutsch, Dänisch, Englisch, Finnisch, Französisch, Irisch, Italienisch, Niederländisch, Norwegisch, Portugiesisch, Schwedisch, Spanisch, Tschechisch

FareHarbor unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

FareHarbor kann in folgende Anwendungen integriert werden:

Google Ads, Google Analytics 360, Google Calendar, Meta for Business, Squarespace, Stripe, WordPress, Zapier

FareHarbor bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat

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