Time Doctor

Ease of use. One of the best function of the tracker - just like any other software - it should be. Screen capture is the second, just if cases where your client needs to police your progress.

They might need to fix the redundant notifications. Such as it keeps checking you out if you are still working. If I'm a video editor and I'm rendering a video for 5 hours, the function needs to be intuitive or at least palpable. The software is obviously dependent on keyboard and mouse activities.

I like that it is easy to use. Also, the tool detects time with no activity and allows to you track that too.

Sometimes the productivity is not measured accurately and that brings confusion when analyzing the data.

It has a nice web backend The client made in 2017 has good UX (if only we could use it) It used to have a responsive product team (not anymore)

- The old client UI (which is the only one that we can use) is not intuitive and buggy. Our team very often complains about this and they don't want to use it.
- A key feature which is blurring the screenshots has been taken away from the new Windows and Mac client but the option to enforce it is still in their web backend. This gives the false expectation that the setting will be respected while it doesn't and this compromise the privacy and *security* of the people using this software as the screenshots can also collect passwords, private keys etc. Neal from support on October 3rd 2017 wrote: "Sorry for the delay but our developer has not finished setting up this feature yet on the new app. I will try to get more feedback on this and see if I could get at least an estimate of when it will be implemented." After more than seven months on 20th of April 2018 he says: "We don't have an ETA yet. All I know is that our development team are currently working on incorporating this feature as we have been pushing them to since this is something available on the old app."

As you can see the answer was not truthful (using the word "finishing" for something that wasn't started). There was also no apology from their side and they didn't write an article warning about this bug which can compromise the security of their users and breach their T&Cs. It's a shame since this company used to care about their customers. I will change the review if they finally act on this.General Comment
It helped our company at different stage of it's growth but unfortunately while growing it seems that it lost its user focus