Appointy Übersicht

Was ist Appointy?

Appointy ist eine einfache, funktionale und leistungsstarke Planungssoftware, mit der du dein Unternehmen wachsen lassen und verwalten kannst. Mit Appointy kannst du Termine online annehmen, automatische E-Mail-/SMS-Erinnerungen senden, in soziale Medien und Google Kalender integrieren, Online-Vorauszahlungen akzeptieren, Angebote und Rabatte erstellen und vieles mehr.

Appointy unterstützt über 100 Sektoren. Unabhängig von der Größe deines Unternehmens hat Appointy einen speziell auf dich zugeschnittenen Plan. Finde selbst heraus, warum weltweit mehr als 75.000 Unternehmen auf Appointy setzen. Der Grundplan ist für dich immer kostenlos. Registriere dich jetzt!

Appointy Übersicht

Kosten

Beginnt ab
19,99 $/Monat

Preisoptionen

Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Appointy Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika
Unterstützte Sprachen
Chinesisch (traditionell), Tschechisch, Dänisch, Niederländisch, Englisch und 11 weitere , Finnisch, Französisch, Deutsch, Ungarisch, Italienisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Spanisch, Schwedisch

Screenshots

Appointy Screenshot:
Appointy Screenshot: Appointy Screenshot: Appointy Screenshot: Appointy Screenshot: Appointy Screenshot: Appointy Screenshot:

Appointy Bewertungen

Appointy Bewertungen

Gesamtbewertung
4,6
/
5
Ausgezeichnet
183

Sehr gut
60

Durchschnitt
8

Gering
3

Schlecht
2

Preis-Leistungs-Verhältnis
4,6
Funktionen
4,5
Bedienkomfort
4,4
Kundenbetreuung
4,8
95% haben diese Anwendung empfohlen
Megan D.

Appointy - Appointment Scheduling Software

I currently utilise and recommend Appointy Online Software used for my Beauty Therapy Business "Beyond Skin Deep". I find it extremely helpful as the clients are able to book themselves in at their convenience and also allows me the freedom to attend to the clients without having to continually answer the phone or call back when I'm busy. The clients love it and so do I! Its easy to use , they just log onto my website, register their details, select the time, select the beauty treatment and their done! Appointy booking is 24/7 so its even great for shift workers and medical staff ....Thanks Appointy


Mit Google übersetzen
Jose A.

Amazing Customer Service

I have had a great experience.


Mit Google übersetzen
Renat Z.

Getting worse by the day

This is an update: I reviewed Appointy on this site on December 29, 2014, it's the second review at the bottom of this page.

We've been with Appointy since 2011 and what compelled me to write another review is degradation in reliability of this service. Let me explain;

Since November 2015 there have been outages on their server side, and when I would email Nemesh (owner of the company) either he or his staff would reply saying that you need to clear your browser cookies/cache, when the problem is obviously on their server side since I would test to see from multiple desktop and mobile devices with different internet access points. In January 2016 there were multiple of such outages. The weird, or should I say horrible thing is that Appointy doesn't even notify it's paying customers that there's an outage. A simple email would suffice. Instead they post these outages on their facebook page, probably assuming that their paying customers spend their business hours refreshing Appointy facebook page to see their outage updates. I just discovered that Appointy as a company has been around since 2008, but it boggles my mind that they still haven't figured out priorities that their business depends on. Instead of investing into redundancy servers and making their software more reliable they keep on adding little mediocre features that nobody needs, making the platform more complex to understand for beginners.

Here is the list of things that hasn't changed to this day (since 2011).
1. The phone customer support is non-existent, though email and facebook page communication is pretty swift. It's just if your business relies on a booking system and something goes wrong, waiting for an email instead of calling and talking to tech support is counterproductive, or worse money-loosing issue if the business is busy.


Mit Google übersetzen
Wolf M.

Great Application

Overall, I would highly recommend business owners try Appointy. They even have a free two-week trial, which is what drew me in, and got me to stay on-board.


Mit Google übersetzen
Brad E.

Best I Could Find

Appointy is the best solution I've found for our scheduling needs. We use Appointy to schedule energy audits and assessments that last 1-4 hours each across a team of 8 analysts. The best part of Appointy is the ability to set regular and irregular availabilities and unavailabilities for each service tech. We have a pretty unique schedule for our team that rotates between A and B schedules every two weeks. Although it was a bit challenging to set up and required a workaround or two, we were able to set it up in Appointy where other scheduling software would have failed.


Mit Google übersetzen
Megan D.
Branche: Gesundheit, Wellness & Fitness
Übersetzen auf: Deutsch

Appointy - Appointment Scheduling Software

Bewertet am 25.8.2015
Quelle der Bewertung: GetApp

I currently utilise and recommend Appointy Online Software used for my Beauty Therapy Business "Beyond Skin Deep". I find it extremely helpful as the clients are able to book themselves in at their convenience and also allows me the freedom to attend to the clients without having to continually answer the phone or call back when I'm busy. The clients love it and so do I! Its easy to use , they just log onto my website, register their details, select the time, select the beauty treatment and their done! Appointy booking is 24/7 so its even great for shift workers and medical staff ....Thanks Appointy

Vorteile

Appointy also has great back up if you need to know any questions.Very helpful

Nachteile

If there are two people trying to book in online at the same time eg through peak periods(Christmas) There can be a little confusion, but has only ever happened twice and solved this by manually calling one of the clients and rebooking them.

Übersetzen auf: Deutsch

Antwort von Appointy

Dear Megan,

Thank you for taking the time out to write a review on GetApp.

We have started taking reviews on GetApp only a few days ago and yours is our second review. It means a lot to us.

Our team tries really hard to help everyone we come in contact with. It's nice to hear that it makes a difference. We look forward to improving our services to serve you better. Once again, Thank you :-)

Warms Regards
Shivangi (Customer Happiness Team)

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Jose A.
Branche: Eventservice
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch

Amazing Customer Service

Täglich für 6-12 Monate genutzt
Bewertet am 6.6.2020
Quelle der Bewertung: Capterra

I have had a great experience.

Vorteile

It was so easy to use. It doesn't take a lot of time to learn how to use and more importantly it works with Google which brings in 95% of our customers.

Nachteile

Putting the account on pause do to Covid19 was a little confusing although they responded right away and were able to help pause my account.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Renat Z.
Branche: Einzelhandel
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch

Getting worse by the day

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 8.8.2016
Quelle der Bewertung: Capterra

This is an update: I reviewed Appointy on this site on December 29, 2014, it's the second review at the bottom of this page.

We've been with Appointy since 2011 and what compelled me to write another review is degradation in reliability of this service. Let me explain;

Since November 2015 there have been outages on their server side, and when I would email Nemesh (owner of the company) either he or his staff would reply saying that you need to clear your browser cookies/cache, when the problem is obviously on their server side since I would test to see from multiple desktop and mobile devices with different internet access points. In January 2016 there were multiple of such outages. The weird, or should I say horrible thing is that Appointy doesn't even notify it's paying customers that there's an outage. A simple email would suffice. Instead they post these outages on their facebook page, probably assuming that their paying customers spend their business hours refreshing Appointy facebook page to see their outage updates. I just discovered that Appointy as a company has been around since 2008, but it boggles my mind that they still haven't figured out priorities that their business depends on. Instead of investing into redundancy servers and making their software more reliable they keep on adding little mediocre features that nobody needs, making the platform more complex to understand for beginners.

Here is the list of things that hasn't changed to this day (since 2011).
1. The phone customer support is non-existent, though email and facebook page communication is pretty swift. It's just if your business relies on a booking system and something goes wrong, waiting for an email instead of calling and talking to tech support is counterproductive, or worse money-loosing issue if the business is busy.

Nachteile

If new booking user hasn't confirmed his email address, Appointy still books this user into the schedule, and if that user misspelled his email address he doesn't receive appointment reminder, hence you get a no-show, causing you to loose money and your staff getting angry for lost time slot.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 0.0/10

Wolf M.
Branche: Fotografie
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch

Great Application

Täglich für 6-12 Monate genutzt
Bewertet am 9.3.2020
Quelle der Bewertung: Capterra

Overall, I would highly recommend business owners try Appointy. They even have a free two-week trial, which is what drew me in, and got me to stay on-board.

Vorteile

What I love most about this software is that they now offer a Google Bookings feature, which means customers can book when looing up my business on Google, (they don't even have to go to my website). It's also an aesthetically pleasing application, that fits in line with the design of my website.

Nachteile

I really don't have too many complaints/problems with this software. They've made a great user-friendly software.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Brad E.
Untern. Größe: Selbstständig
Übersetzen auf: Deutsch

Best I Could Find

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 4.1.2017
Quelle der Bewertung: GetApp

Appointy is the best solution I've found for our scheduling needs. We use Appointy to schedule energy audits and assessments that last 1-4 hours each across a team of 8 analysts. The best part of Appointy is the ability to set regular and irregular availabilities and unavailabilities for each service tech. We have a pretty unique schedule for our team that rotates between A and B schedules every two weeks. Although it was a bit challenging to set up and required a workaround or two, we were able to set it up in Appointy where other scheduling software would have failed.

Vorteile

It has a lot of freedom and flexibility to set up unique and complex schedules. Also love that we can create accounts for external referral partners and they can schedule appointments right in our system without having to involve any in-house staff. Same goes for customers scheduling themselves through a link we added to our website.

Nachteile

I wish there were more integration capabilities. The google calendar integration that we use only supports syncing with one account. It would be great if it could also sync with each technician's calendar individually. I also wish it had more out of the box integrations with common CRM platforms and the ability to build custom APIs.

I also wish there was some more logic or rules built into how the system pairs an appointment with a technician such as the distance between appointments and recent service volume. The email notifications sent to customers should also have more options to send specific messages based on the type of appointment.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Nutzerempfehlung
9,1/10
Basierend auf 256 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Appointy Preis

Appointy Preis

Beginnt ab
19,99 $/Monat
Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,6/5
Basierend auf 256 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Appointy Funktionen

Appointy Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Anpassbare Vorlagen
Automatische Benachrichtigungen
Benutzerdefinierte Felder
Berichterstattung und Statistik
Daten-Import / -Export
E-Mail-Integration
Elektronische Zahlungen
Erinnerungen
Integration von Dritten
Kalenderverwaltung
Kontakt-Datenbank
Kontaktmanagement
Kundendatenbank
Kundenspezifisches Branding
Social-Media-Integration
Umfragen & Feedback
Funktionen
4,5/5
Basierend auf 256 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Appointy Häufig gestellte Fragen

Appointy Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Appointy.

F. Welche Preispläne bietet Appointy an?

Appointy bietet folgende Kostenpläne an:

Beginnt ab: 19,99 $/Monat

Preismodell: Kostenlos, Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von Appointy?

Wir haben keine Informationen über die Funktionen von Appointy

F. Wer sind die typischen Nutzer von Appointy?

Appointy hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Appointy unterstützt?

Appointy unterstützt die folgenden Sprachen:

Chinesisch (traditionell), Tschechisch, Dänisch, Niederländisch, Englisch, Finnisch, Französisch, Deutsch, Ungarisch, Italienisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Spanisch, Schwedisch

F. Welche Preispläne bietet Appointy an?

Appointy hat folgende Preismodelle:

Kostenlos, Abonnement

F. Unterstützt Appointy mobile Geräte?

Appointy unterstützt die folgenden Geräte:

Android, iPhone

F. Mit welchen anderen Applikationen integriert Appointy?

Appointy kann in folgende Anwendungen integriert werden:

Authorize.net, Egnyte, Facebook, LeadsBridge, PayPal, Smith.ai Chat, Squarespace, Wordpress, Wordpress, Workato

F. Welche Varianten der Kundenbetreuung bietet Appointy an?

Appointy bietet folgende Optionen für Kundensupport:

Online-Support, Telefon-Support, Häufig gestellte Fragen, Wissensdatenbank, Video-Anleitungen, Forum