--- description: Ausführliche Erfahrungsberichte zu ConnectWise PSA mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche ConnectWise PSA mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ConnectWise PSA Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Help-Desk-Software](/directory/287/help-desk-ticketing/software) > [ConnectWise PSA](/software/100721/connectwise-manage) # ConnectWise PSA Canonical: https://www.getapp.de/software/100721/connectwise-manage Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.getapp.de/software/100721/connectwise-manage?page=2) > ConnectWise Manage ist eine Business-Management-Plattform, die entwickelt wurde, um dein Technologielösungsunternehmen zu betreiben und alles mit einer laut Hersteller hervorragenden Servicebereitstellung zu verbinden, dein Geschäft besser zu kennen, eine Abrechnung mit vollständiger Transparenz durchzuführen und reibungslose Übergaben zu ermöglichen. > > Bewertung: **4.1/5** von 277 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 277 Nutzerbewertungen | | Bedienkomfort | 3.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ConnectWise - **Region**: Tampa, USA - **Gegründet**: 1982 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Belgien, Deutschland, Irland, Kanada, Luxemburg, Neuseeland, Niederlande, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Abrechnung & Rechnungsstellung - Abrechnungsfähige Positionen nachverfolgen - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Angebote / Schätzungen - Anpassbare Berichte - Asset Lifecycle Management - Audit Trail - Aufgabenmanagement - Automatisiertes Routing - Backup und Recovery - Berichterstattung / Analyse - Berichterstattung und Statistik - Buchhaltung - CRM - Chat / Messaging - Dashboard ## Integrationen (64 insgesamt) - Acronis Cyber Backup - Acronis Cyber Protect Cloud - AlertOps - Asset Panda - Auvik - Avalara - AvePoint - Bedrock Data - Bitdefender Antivirus Plus - BrightGauge - Cavelo Attack Surface Management - ConnectBooster - ConnectWise Automate - ConnectWise CPQ - ConnectWise Cybersecurity Management ... und 49 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Help-Desk-Software](https://www.getapp.de/directory/287/help-desk-ticketing/software) ## Ähnliche Kategorien - [Help-Desk-Software](https://www.getapp.de/directory/287/help-desk-ticketing/software) - [ITSM Tools](https://www.getapp.de/directory/292/it-service-management-itsm/software) - [PSA-Software (Professional Services Automation)](https://www.getapp.de/directory/331/professional-services-automation/software) - [MSP Software](https://www.getapp.de/directory/645/managed-service-providers-msp/software) - [IT-Management-Software](https://www.getapp.de/directory/771/it-management/software) ## Alternativen 1. [Atera](https://www.getapp.de/software/102017/atera) — 4.5/5 (449 reviews) 2. [NinjaOne](https://www.getapp.de/software/108129/ninjarmm) — 4.7/5 (294 reviews) 3. [N-central](https://www.getapp.de/software/1999255/solarwinds-n-central) — 4.2/5 (253 reviews) 4. [N-sight RMM](https://www.getapp.de/software/109249/solarwinds-msp-rmm) — 4.3/5 (201 reviews) 5. [IT Glue](https://www.getapp.de/software/113707/itglue) — 4.6/5 (340 reviews) ## Nutzerbewertungen ### "Long time ConnectWise user still loves ConnectWise" — 5.0/5 > **Michael** | *29. Juni 2016* > > **Vorteile**: Mobile iPhone app is A W E S O M E \!\!\! Your clients can use the customer portal Constant Updates Feature request bidding system. 24 hour support online training videos Application blueprints, telling you which modules interact with other modules. Handles complicated and compounded agreements. If you can sell it, ConnectWise can do it. QuickBooks integration is seamless. if you create a product in ConnectWise it will automatically create the product in QuickBooks when it syncs. Mark invoices as paid in QuickBooks and sync to ConnectWise. They are the biggest, so they integrate with everybody. Go to a big IT conference and ask how many people use ConnectWise. The majority can't be wrong. > > **Nachteile**: It can be overwhelming for small companies The north american cloud can be slow sometimes, they know about it, they are rewriting the program so it operates faster but it's a big project. so they release bits and pieces at a time (weekly) If it isn't in ConnectWise it didn't happen, yeah it adds a bunch of work to your day. Junk in junk out. Each user needs their own account. don't buy the on-premise edition, you won't be able to keep up with the updates. They update so frequently I have to update my QuoteWerks frequently, > > I did 3 years of research before deciding on a PSA. I had a very small company at the time (1 person, me) My colleagues thought I was crazy for buying such a robust system for being such a small company. I bought it because of the built in automation and the ability to create complex agreements. I still have it and I have seen it improve immensely over the years. It's has a .net client and a web interface. Supports widget based pods. Meaning you can add the things you want, remove the things you don't want, and customize the interface per user. QuoteWerks, ConnectWise, Kaseya, Quickbooks - and they ALL integrate. Connectwise will try to sell you, quosal, connectwise, labtech. Personally, and this is just my opinion, Labtech is too complicated. I hate the interface tech's have to use, with a passion. I did some subcontracting for a company that uses LabTech and I had a hard time trying to find the tools I'm looking for. Kasey's interface it so much more user friendly, it's web based. took me a week to become familiar with Kaseya interface, used LabTech for 3 months and was fumbling around trying to find my tools. I checked out LabTech recently, June 2016 and it still sucks. I could go on and on.. So I'll just end here. Just buy ConnectWise, you'll be glad you did. ----- ### "When configured correctly, CW PSA is clutch" — 5.0/5 > **Cassie** | *18. November 2024* | Professionelles Training & Coaching | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like how focused ConnectWise PSA is around finance reporting. The system is built in such a way that when configured properly, you can get very detailed reporting on agreement and project profitability. > > **Nachteile**: I don't feel like they've added many new features in the past couple of years. I understand they've been working on Asio for some time now and I'm looking forward to see what that will bring. > > I've used ConnectWise PSA for over 10 years, and now I am a CW consultant. I've helped hundreds of MSPs find the value in their PSA by configuring it in the best way possible for their business. ----- ### "Inflexible Software" — 2.0/5 > **Joel** | *2. Mai 2025* | Computer-Vernetzung | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: They have good training materials to help learn the software. > > **Nachteile**: The software is not flexible. You have to run your workflow how the software is designed. Also to get useful data you have to use many additional add-ons. ----- ### "A great solution to combine all the needs of an MSP" — 5.0/5 > **Warren** | *16. Mai 2022* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: We primarily purchased Manage for its Ticket facility. It now integrates all of our departments, including finance, support, sales and procurement. > > **Nachteile**: Most of the gripes over the years, have been resolved to be honest, though regular updates. In terms of pricing, it's not the cheapest out there. But it does the job well. I guess the support has been better in the past. More often that not now, if you get a problem, it's rarely a quick fix. It has to get escalated etc. > > We signed up with Manage over 12 years ago and have never looked back. It is constantly being improved, it links our RMM tool with the CRM capabilities and provides all of our staff with their base Software to be running day in, day out. ----- ### "Connectwise Suite for MSP" — 5.0/5 > **Nicholas** | *5. November 2021* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love how much you can do in this software. I feel like everything you need is in connectwise manage and its a great way to keep an MSP's cost down by adding this to complete everything you need from sales to tickets to project portals. > > **Nachteile**: The support can be a bit off most of the time its guesswork. Which is done by the IT person usually first but the chat option can be tiresome sometimes. ----- Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.getapp.de/software/100721/connectwise-manage?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/100721/connectwise-manage) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten