Indeni

Alert generation mechanism and the way to manage by setting our own rules for device management. Setting up the environment and the functionalities are user friendly.

The time to do the interrogation of devices. But I guess the mechanism behind it and the process it is doing at the background to hit the device, process the info and to bring it up on a click is so good and quicker than the time it should take on other systems.

'Indeni' comes with great customer support and simple user-interface. very easy to setup because it doesn't require higher system requirements. It consist valuable features such as Dashboards, Ticketing systems, Performance benchmarks, Email & Phone notification facilities, Analysis Reports, Device summary reports.
Currently i'm working with windows platform. But it works with Mac also. Price packaging are Quote based and affordable and compatible for any business type(large or medium).
Also training materials are very good and they provide live support for users if they need any help.

I didn't catch any issues so far. Actually it helps to fix problems very fast. Love it.!

The app is easy to use and pretty intuitive. Custom support is good too, so that's another plus for the app.

I do not like the pricing. Perpetual licensing would be more appealing to us. Other than that no complaints.

Simple Graphical interface
Customisable alerts
Great support staff
Easy to set up and use
Customisation potential
Great graphing utility of stored data - useful for analysis

False positives alerts need further work
Device backups removed from product - will be re-introduced at some point

This product is quite amazing in the information it can discover and alert on. It finds issues typical SNMP based solutions don't find. The best part is it doesn't over alert like some products. If you feel like it does, you can very easily eliminate that alert based on your preferences.

I would say what I least like about it is that it doesn't support LDAP based accounts and can be a little lacking in the breadth of products supported. To their credit it is a specialty product not a bunch of standard MIBS.