Humanity

Humanity

Employee shift scheduling

4.3/5 (261 Bewertungen)

Humanity Übersicht

Was ist Humanity?

Humanity offers a cloud-based employee scheduling platform that accelerates schedule creation by up to 80 percent while providing organizations of all sizes with unprecedented insight into their operations and empowering them with actionable data to optimize staffing based on historical sales and sales forecasts, employee skill set, and staff availability. Humanity is offered as Software as a Service (SaaS) and can be deployed as a stand-alone solution in the cloud or integrated quickly and easily with today’s leading HCM platforms.

List of features

Cloud-Based Employee Scheduling
Centralized Administrative Dashboard
Employee-Centric Shift Trade
Availability & Time-off Management
Mobile App
Notifications (SMS, email, and push)
Auto-Fill Scheduling
Real-Time Labor Cost & Budgeting
Compliance
Reporting & Analytics
Skills & Certifications
Time & Attendance
Geolocation Clock-In/Clock-Out
Custom Leave Types & Policies
Secure Messaging
Payroll Exports
Demand-Based Scheduling
Open API Access
HCM Integration
24/7/365 Support (Live agent)

Humanity Übersicht

Preis

Beginnt ab
3,50 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

30-day free trial, no credit card required.

Starter: $3/user/month (annual billing) ($80 minimum) or $3.5/user/month (monhtly billing) ($100 minimum)
Classic: $4/user/month (annual billing) or $5/user/month (monthly billing)
Enterprise: custom pricing


Humanity Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Kanada, Vereinigtes Königreich, Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Screenshots

Humanity Screenshot:
Humanity Screenshot: Humanity Screenshot: Humanity Screenshot:

Humanity Bewertungen

Humanity Bewertungen

Gesamtbewertung
4.3
/
5
Ausgezeichnet
140

Sehr gut
83

Durchschnitt
27

Gering
3

Schlecht
8

Preis-Leistungs-Verhältnis
4.2
Funktionen
4
Bedienkomfort
4.2
Kundenbetreuung
4.2
85% haben diese Anwendung empfohlen
Edward V.

Great collective scheduling software

GREAT PRODUCT! I would recommend this to anyone who is short on time for scheduling. With text message and email communication, by just posting open shifts the schedule almost gets written by its self!


Mit Google übersetzen
Shoaib S.

One of the best solutions i have come across


Mit Google übersetzen
Tyler T.

Good communication platform

It is fairly easy to use and set up, having notifications enabled on your phone though can get annoying with multiple staff responding to messages at all times of the day. It is your choice what notifications you get though.


Mit Google übersetzen
Martin B.

Excellent value for money

As a Contact Centre, the allocation of the correctly skilled staff to the times of day and days of the week is critical to meeting our customers' KPI, service levels, customer service standards, financial and HR considerations, and overall staff morale. Humanity helps us achieve these - quickly, and consistently.


Mit Google übersetzen
Jeff G.

Works good - has a few issues which I have reported on several occasions but would require...

Providers can see all of their schedules in one place - I do over a hundred. They can sync with some third party calendar programs and check on their smartphones.
The software is not geared toward the healthcare industry, however. MD's work more than 1 position at a time. These should not conflict. Yet conflicts should show if they're mistakenly scheduled for a clinic at another location or for a meeting when they need to be in the clinic. This is a problem.


Mit Google übersetzen
Edward V.
Branche: Sicherheit & Untersuchungen
Untern. Größe: 201-500 Mitarbeiter
Übersetzen nach: Deutsch

Great collective scheduling software

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 15.1.2019
Quelle der Bewertung: Capterra

GREAT PRODUCT! I would recommend this to anyone who is short on time for scheduling. With text message and email communication, by just posting open shifts the schedule almost gets written by its self!

Vorteile

Mostly, I like the communication within all individuals linked to humanity makes it easy to generate weekly/monthly schedules and find accommodations for call offs. As a scheduler, being able to switch between position view and employee view, enables me to allocate shifts efficiently.

Nachteile

The only "con" i can really say is it does take alittle time to get use to navegating through the site.

Übersetzen nach: Deutsch

Antwort von Humanity (Shiftplanning)

Hi, Edward,
Thank you for such enthusiastic feedback! We understand how managing schedules can be challenging in a large company such as yours, and we're glad our platform can bring you added value. For making the most of the app and helping employees with onboarding, please visit our Helpdesk page (https://helpdesk.humanity.com/), or reach out to us via 24/7 Live Chat on our homepage or app dashboard. We'll be glad to hear any additional suggestions you may have - you can send them to reviews@humanity.com.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 9.0/10

Shoaib S.
Branche: Finanzdienstleistungen
Untern. Größe: 13-50 Mitarbeiter
Übersetzen nach: Deutsch

One of the best solutions i have come across

Täglich für Kostenlose Testversion genutzt
Bewertet am 18.6.2019
Quelle der Bewertung: Capterra

Vorteile

The customer service is unreal. I've had multiple calls arranged and any time i had a query they were always got back to me with an answer or solution with lightning speed.

For an organization where employees don't work in shifts, Humanity doesn't tend to offer alot compared to other products out there, but it shines best when it comes to Shift planning and scheduling. In our company we don't tend to do shifts, that was the reason we opted for a product like CakeHR, but overall i was very pleased with their product and all the benefits you get from leave management to attendance tracking.

Also their indept reporting system is very elaborate!

Nachteile

The mobile app isn't as good as the web version of the product.

Übersetzen nach: Deutsch

Antwort von Humanity (Shiftplanning)

Hi, Shoaib,
Thank you for taking the time to share your experience with free Humanity trial, especially for the feedback for our team. We hope you will consider our platform if your scheduling needs change.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Tyler T.
Branche: Transport/Güterfrachtverkehr/Schienenverkehr
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

Good communication platform

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 14.2.2020
Quelle der Bewertung: Capterra

It is fairly easy to use and set up, having notifications enabled on your phone though can get annoying with multiple staff responding to messages at all times of the day. It is your choice what notifications you get though.

Vorteile

Shifts posted and picked up quickly by staff that have notifications set on their phones. Easy clock in process.

Nachteile

On the app there is an option to add notes to your time schedule about missed lunch, or overtime for example. Unfortunately you have to be clocked in to be able to do it and many staff forget and have to ask an admin to add the note after the fact.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 7.0/10

Martin B.
Branche: Telekommunikation
Untern. Größe: 51-200 Mitarbeiter
Übersetzen nach: Deutsch

Excellent value for money

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 25.12.2019
Quelle der Bewertung: Capterra

As a Contact Centre, the allocation of the correctly skilled staff to the times of day and days of the week is critical to meeting our customers' KPI, service levels, customer service standards, financial and HR considerations, and overall staff morale. Humanity helps us achieve these - quickly, and consistently.

Vorteile

As a WFM tool, Humanity is excellent. The overall functionality and features, ease of use, ease of implementation and acceptance, excellent customer support, cost, adaptability, and "bang for bucks" is exceptional. Outweighs and out performs anything in its class, and gives the much more expensive competitors a serious challenge.

Nachteile

Scheduling of breaks can be a bit tiresome and fiddly. Thankfully Humanity have taken on board our (and I am sure other's) feedback and are moving to make this a better experience.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Jeff G.
Branche: Krankenhausversorgung & Gesundheitswesen
Untern. Größe: 10.001+ Mitarbeiter
Übersetzen nach: Deutsch

Works good - has a few issues which I have reported on several occasions but would require updates.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 5.5.2017
Quelle der Bewertung: Capterra

Providers can see all of their schedules in one place - I do over a hundred. They can sync with some third party calendar programs and check on their smartphones.
The software is not geared toward the healthcare industry, however. MD's work more than 1 position at a time. These should not conflict. Yet conflicts should show if they're mistakenly scheduled for a clinic at another location or for a meeting when they need to be in the clinic. This is a problem.

Vorteile

I have the flexibility to set the software up the way I need to for efficient scheduling. My schedules are complex and I am able to create 'workarounds' to better utilize the software.

Nachteile

I have a few issues: I have many providers (employees) that work more that 1 position simultaneously. It would be wonderful if you could selectively check or uncheck a box for each position to determine whether the position will show if it conflicts with another position. (But not globally turn off the conflicting feature for all conflicts).

If an employee covers 2 positions simultaneously, it shows as a conflict. It would be nice if there was a `work around for this. If you could select/deselect a box to designate whether you want a position to show a conflict, this would be great. That way, some positions that are covered by an employee working another position would not show as a conflict every time.

For example, There are a few positions that staff are assigned to that they do in addition to their main assigned position - e.g. someone working MCH Attending will also cover the OB Dept. This is done on a rotation/alternating basis but changes often. Whenever a provider is working MCH Attending and also covering OB Backup, I have to adjust the time of the OB coverage so that a conflict does not show up. If I didn't, I would have twenty or more conflicts each month and, as you know, once you get in the habit of ignoring conflicts, you then ignore the one that is a `real conflict and a problem results.

The conflict feature is great, yet is sometimes a pain because I have to create 'workarounds' which are less than desirable.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 5.0/10

Nutzerempfehlung
8.1/10
Basierend auf 261 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Humanity Preis

Humanity Preis

Beginnt ab
3,50 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

30-day free trial, no credit card required.

Starter: $3/user/month (annual billing) ($80 minimum) or $3.5/user/month (monhtly billing) ($100 minimum)
Classic: $4/user/month (annual billing) or $5/user/month (monthly billing)
Enterprise: custom pricing

30-day free trial, no credit card required.

Starter: $3/user/month (annual billing) ($80 minimum) or $3.5/user/month (monhtly billing) ($100 minimum)
Classic: $4/user/month (annual billing) or $5/user/month (monthly billing)
Enterprise: custom pricing

Preis-Leistungs-Verhältnis
4.2/5
Basierend auf 261 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Humanity Funktionen

Humanity Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bewerber-Tracking
Daten-Import / -Export
Echtzeit-Berichterstattung
Erinnerungen
Integration von Dritten
Kundenspezifisches Branding
Leistungsmanagement
Mitarbeiter-Datenbank
Mitarbeiter-Onboarding
Mitarbeiter-Self-Service
Mitarbeitermanagement
Mitarbeiterportal
Personalbeschaffungs-Management
Self-Service Portal
Funktionen
4/5
Basierend auf 261 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Videos und Anleitungen

Videos und Anleitungen

Zusätzliche Informationen für Humanity

Zusätzliche Informationen für Humanity

Schlüssel-Features von Humanity

  • 24/7 access online for both Schedulers & Employees
  • 3rd party integration with Excel, Google Apps, Facebook, etc
  • Calendar Sync - Outlook, iCal, Google Calendar, etc.
  • Centralized File Sharing & Staff Communication
  • Employee Shift Reminders via e-mail & SMS text message
  • Employee Vacation Scheduling & Shift Trading
  • Free Account Setup & Free Training (we want to help!)
  • Most Easy-To-Use Scheduling w/ Drag & Drop Interface
  • Online & Mobile Time Clocking w/ terminals & GPS tracking
  • Payroll Integration with 3rd party payroll providers
  • Perfect for Multiple Locations and Departments
  • Real Time Updates to Schedules, Documents & Reports
  • Staff Training & HR Document Management
  • iOS, Android & Blackberry Apps available for free download

Vorteile

Cloud-based scheduling with a real-time overview of schedules, employee availability, skills, and absences
Conflict-free schedules generated up to 80% faster than using manual tools
Native apps for iOS and Android devices
Fill empty shifts and optimize existing schedules in a few clicks with Auto-Fill Schedule
Automatically notify employees about posted schedules via push notifications, SMS or email
Allow employees to set their preferred working hours, arrange shift trades and submit leave requests from their mobile device
Set in-app notifications for efficient management of last-minute changes, shift and leave requests
Keep processes in line with state and local labor regulations with compliance-ready features (location-based break rules, schedule conflicts reporting, overtime calculation, etc.)

Humanity Häufig gestellte Fragen

Humanity Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Humanity.

F. Welche Preispläne bietet Humanity an?

Humanity bietet folgende Kostenpläne an:

Beginnt ab: 3,50 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

30-day free trial, no credit card required. Starter: $3/user/month (annual billing) ($80 minimum) or $3.5/user/month (monhtly billing) ($100 minimum) Classic: $4/user/month (annual billing) or $5/user/month (monthly billing) Enterprise: custom pricing

F. Was sind die Hauptfunktionen von Humanity?

Humanity bietet die folgenden Funktionen:

  • 24/7 access online for both Schedulers & Employees
  • 3rd party integration with Excel, Google Apps, Facebook, etc
  • Calendar Sync - Outlook, iCal, Google Calendar, etc.
  • Centralized File Sharing & Staff Communication
  • Employee Shift Reminders via e-mail & SMS text message
  • Employee Vacation Scheduling & Shift Trading
  • Free Account Setup & Free Training (we want to help!)
  • Most Easy-To-Use Scheduling w/ Drag & Drop Interface
  • Online & Mobile Time Clocking w/ terminals & GPS tracking
  • Payroll Integration with 3rd party payroll providers
  • Perfect for Multiple Locations and Departments
  • Real Time Updates to Schedules, Documents & Reports
  • Staff Training & HR Document Management
  • iOS, Android & Blackberry Apps available for free download

F. Wer sind die typischen Nutzer von Humanity?

Humanity hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Humanity unterstützt?

Humanity unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Humanity an?

Humanity hat folgende Preismodelle:

Abonnement

F. Unterstützt Humanity mobile Geräte?

Humanity unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Humanity?

Humanity kann in folgende Anwendungen integriert werden:

BambooHR, BambooHR, Bitium, Hubstaff, Namely, OnPay, RQ Retail Management, Square Point of Sale, Workday Human Capital, Zendesk

F. Welche Varianten der Kundenbetreuung bietet Humanity an?

Humanity bietet folgende Optionen für Kundensupport:

Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen