--- description: Ausführliche Erfahrungsberichte zu Smile.io mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Smile.io mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smile.io Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Customer-Loyalty-Software](/directory/204/customer-loyalty/software) > [Smile.io](/software/100967/smile-io) # Smile.io Canonical: https://www.getapp.de/software/100967/smile-io Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.getapp.de/software/100967/smile-io?page=2) > Smile.io ist eine umfangreiche Loyalitätsplattform, die über 80.000 skalierenden Marken nutzerfreundliche Punkte, Empfehlungen und VIP-Belohnungsprogramme bereitstellt, mit denen sie einmalige Verkäufe in wiederkehrende, treue Kunden verwandeln können. > > Bewertung: **4.9/5** von 67 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.9/5** | 67 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Smile.io - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: 199,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Finnisch, Französisch, Italienisch, Japanisch, Kroatisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Rumänisch, Schwedisch, Spanisch, Tschechisch, Türkisch, Ungarisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Andorra, Angola, Argentinien, Armenien, Aserbaidschan, Australien, Bahrain, Bangladesch, Belarus, Belgien, Benin, Bhutan, Bolivien, Bosnien und Herzegowina, Botsuana, Brasilien und 175 weitere ## Funktionen - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Angebot in sozialen Medien - Anpassbare Felder - Anpassbare Vorlagen - Berichterstattung / Analyse - Bonus-Management - Bonus-Verwaltung - Dashboard - E-Commerce-Management - E-Mail Marketing - Für Kundenempfehlungen - Gamification - Kommunikationsmanagement - Kundenaktivitäts-Tracking - Kundenprofile - Kundenspezifisches Branding - Leistungskennzahlen ## Integrationen (21 insgesamt) - Campaign Monitor by Marigold - Dotdigital - Glew - Gorgias - Hive.co - HubSpot CRM - Judge.me - Klaviyo - Loox - Mailchimp - Okendo - Omnisend - Privy - REVIEWS.io - Re:amaze ... und 6 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - 24/7 Live-Support - Chat ## Category - [Customer-Loyalty-Software](https://www.getapp.de/directory/204/customer-loyalty/software) ## Ähnliche Kategorien - [Customer-Loyalty-Software](https://www.getapp.de/directory/204/customer-loyalty/software) - [CEM Software (Customer Experience Management)](https://www.getapp.de/directory/601/customer-experience/software) - [Referral Software](https://www.getapp.de/directory/742/referral-marketing/software) ## Alternativen 1. [Guusto](https://www.getapp.de/software/127547/guusto) — 4.9/5 (3445 reviews) 2. [Kangaroo](https://www.getapp.de/software/109869/kangaroo) — 4.9/5 (249 reviews) 3. [Tremendous](https://www.getapp.de/software/2047288/tremendous-rewards) — 4.8/5 (458 reviews) 4. [TapMango](https://www.getapp.de/software/107749/tapmango) — 4.8/5 (186 reviews) 5. [Xoxoday](https://www.getapp.de/software/129819/rewards-platform) — 4.4/5 (260 reviews) ## Nutzerbewertungen ### "Great loyalty program app" — 4.0/5 > **Molly** | *22. Juni 2023* | Konsumgüter | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Smile.io was very easy to set up and use\! A lot of basic customizations at lower tiers making it more on-brand with our site. Customer support at Smile has been super friendly and helpful throughout the process of setting up and maintaining our loyalty and referral program. Reasonable price given the capabilities and features of the platform as well. > > **Nachteile**: Not necessarily the easiest for customers to use and wish they had a separate page - not just a widget - for the program. Wish there were more notification options as well to remind customers of points, etc ----- ### "A Simple, Effective Loyalty Tool for Shopify Stores" — 5.0/5 > **Dave** | *17. Dezember 2025* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It’s easy to set up and integrates cleanly with Shopify, so you can launch a loyalty programme quickly without custom development. The system is simple for customers to understand and actually encourages repeat purchases. > > **Nachteile**: Some useful features and deeper customisation are locked behind higher-priced plans. The customer-facing widget is functional but limited in terms of design control. > > Overall, it’s been a reliable and effective loyalty platform that does what it promises without unnecessary complexity. It’s easy to manage, works well with Shopify, and delivers clear value for customer retention. ----- ### "Great option for bigger businesses" — 5.0/5 > **Verifizierter Rezensent** | *19. Februar 2020* | Essen & Trinken | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Smile offers some excellent features for VIP programs such as discounts, free gift with purchase, and contest entries you can offer customers. Another thing I like are the milestones they allow you to set so you can create tiers in your VIP program. > > **Nachteile**: Unfortunately, this service is not practical for smaller or starter businesses because they charge $50 per month and up. This is just too expensive for smaller businesses so a free application is a better option if you can't afford it, but the free ones won't provide you with as many features. > > Smile provided a great service and was really easy to customize and highly engaging for customers. I just wish they offered the service at a lower price point. ----- ### "Great Loyalty Program Tool for Shopify Stores" — 5.0/5 > **ELLSON** | *18. Dezember 2025* | Möbel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Smile.io is very easy to set up and integrates smoothly with Shopify. The rewards, points, and referral system are intuitive and flexible, which makes it simple to design loyalty campaigns that actually convert. The dashboard is clean, tracking is clear, and customer support is responsive and helpful whenever we need assistance. > > **Nachteile**: Some advanced customisation options require time to explore, and certain features are only available on higher-tier plans. However, these are understandable given the overall value provided. > > Overall, Smile.io has been a very reliable loyalty and rewards solution for our eCommerce business. It helped us increase repeat purchases, improve customer engagement, and run structured reward campaigns without technical complexity. The platform feels mature, stable, and well thought out for growing online brands. ----- ### "A Solid Loyalty Platform for Growing Brands" — 5.0/5 > **Daniela** | *17. Dezember 2025* | Kosmetik | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like most about Smile.io is how simple and straightforward it is to use. Everything is easy to set up, from rewards and gift cards to campaigns and tracking, and you don’t need a technical background to manage it. It offers great value for money because it includes all the key loyalty features in one place. The dashboard is clear and intuitive, which makes it easy to create campaigns, adjust rewards, and quickly see what’s working. Customer support has been great as well — responsive, friendly, and genuinely helpful whenever we have questions. Tracking is another big plus, since it allows us to understand customer behavior and measure the impact of our loyalty program without overcomplicating things. Overall, it’s a very practical and reliable tool that makes running a loyalty program feel easy and efficient. > > **Nachteile**: If I had to mention something I like less, it would be that the points system can feel a bit limited. I’d love to have more actions or behaviors automatically earning points, beyond the standard options. That said, the dashboard has improved a lot and is now much more complete, which makes managing and tracking the program easier. Overall, it’s a small limitation compared to how solid and useful the platform is. > > Overall, my experience with Smile has been very positive. It’s an easy-to-use platform that makes running a loyalty program simple and efficient. The tools are intuitive, the dashboard is clear, and it’s easy to track performance and make adjustments when needed. It feels reliable, well thought out, and supported by a responsive team. As the platform continues to evolve and add features, it keeps getting better, which makes it a great long-term solution for growing brands. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.getapp.de/software/100967/smile-io?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/100967/smile-io) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Strukturierte Daten