Freemium E-Mail-Produktivität und -verfolgung für Vertriebsteams
4.5/5 (2348 Bewertungen)HubSpot Sales ist eine E-Mail-Verfolgungsanwendung, die Echtzeit-Benachrichtigungen sendet, wenn jemand auf deine E-Mails klickt oder sie öffnet oder die zugehörigen Anhänge herunterlädt. Die Software zeigt an, wann sie die E-Mail angesehen haben, wie oft sie sie angesehen haben, wo sie waren, als sie sie geöffnet haben und von welchem Gerät aus.
HubSpot Sales enthält auch Empfängerprofile direkt in deinem Posteingang. Diese Profile zeigen den beruflichen Werdegang der Kontakte, ihre Adresse, gegenseitige Kontakte und die E-Mail-Historie und bieten einen nützlichen Kontext für die Benutzer. Mit der Möglichkeit, zukünftige E-Mails zu planen, stellt HubSpot Sales sicher, dass du nicht vergisst, E-Mails zu versenden oder dass deine E-Mails zu einem bestimmten Zeitpunkt versendet werden.
Mit HubSpot Sales kannst du Anrufe aus deinem Browser heraus tätigen und mit nur einem Klick Anrufe direkt in dein CRM protokolliert oder aufzeichnet. HubSpot Sales lässt sich mit HubSpot CRM, HubSpot Marketing, Salesforce, Gmail, G Suite, Microsoft Outlook und Microsoft Office 365 integrieren.
Vorteile
Before HubSpot CRM, I had been using a couple of different Customer Relationship Management tools. However, I always found that there was something missing...
Now that I've found and have been using HubSpot CRM, I understand what the "fuss" was all about!
It's kind of crazy to see the wide array of features this tool gives you access to free of charge — while other tools ask you to pay a subscription for a smaller number of features.
Here's what I like about HubSpot CRM:
— overall interface and UX
— unlimited users and 1 million contacts that can be added to the CRM (I used to use a tool which started charging me for 200+ contacts)
— smartphone app to keep track of things and take care of business on the go
— customization power of things like the sales pipeline, deals, and contacts
— task reminders (for me, this is a big one!)
— integration with a bunch of apps and tools like Slack, WordPress, Google Calendar, Zoom, MailChimp and Stripe
All for F-R-E-E!
Nachteile
While HubSpot CRM does have an impressive selection of features, they can come across as a little overwhelming at first.
Because of this, it may take you a moment before you're able to navigate the "ecosystem" in a smooth way...but once you do, I'm not sure there will be any turning back!
I recommend to anyone who makes the investment: spend a week to LEARN the product using the HubSpot certifications (video tutorials, etc. - use the resources to know WHAT you now have in your toolbox!). Then, PLAN and SCOPE your on-boarding project together, as a team. Don't try to do everything at once, or even in concert over various departments. What one area of your business needs WILL affect the others.
Vorteile
Intuitive, easy to use, great support, fantastic on-boarding staff, excellent knowledge base. Large marketplace of ancillary providers, but if you have any level of reading comprehension, you can follow KB and/or support instructions provided and do-it-yourself.
Nachteile
A few missing features, but HubSpot has a robust community for those kinds of requests. Honestly, I love the software so much that I cannot even think of anything very serious as a con. Example: cannot personalize the URL for quotes in the Sales Module. Service Module is fairly new and could use some maturation of features.
HubSpot CRM is the absolute best sales tool on the market....and it's not particularly close. I've, unfortunately, worked for companies that use other, clunky CRMs, making it so much harder to do my job. Whether it's reporting, pipeline management, or simply contacting a client or prospect, HubSpot gives you all the tools, and then some, to crush your sales goals.
Vorteile
The ease of use is fantastic, making for a simple, hit-the-ground-running kind of user experience. I also really enjoy the use of reporting dashboards and report builder. This helps me evaluate deal activity on a detailed, property based level that helps improve our sales abilities.
Nachteile
No cons really. In my 3.5 years of using HubSpot, I've yet to hit a speed bump or find something that impedes my ability to manage and sell.
We are becoming far more effective as a sales team with activity and internal organization. We have a system that tells us who to contact, when, and in regard to what. HubSpot CRM is the most important piece of software that our company has and we couldn't go one day without it.
Vorteile
Easy for all users to understand and use, but can be customized if needed. The contact timeline and deal filters are my favorite features of the CRM.
Nachteile
There are no downfalls of HubSpot CRM. It is so easy to use, and can be used as out of box or customized to your needs. It's truly a great solution and one of the best CRM's in the world.
Vorteile
Amazing customer service support. The success managers are extremely knowledgeable and answer emails quickly. They have made a huge difference.
The interface is very user-friendly so my not so tech-savvy salespeople can still use the software.
I like that new features are constantly coming out and that Hub gives beta options for users to test them out.
The reporting functionality is cool although I do prefer excel mostly.
It's nice that our marketing team can operate on the same platform (I am sales).
Nachteile
I wish there was more customization. Not every company sells the same way so it would be great to be able to customize the deal section to match how we code/itemize our deals. We can do it to an extent but it causes a lot of user error. I also know that its open-source API but that's not helpful if you don't have an engineer.
Because companies are based on domain, there are a lot of duplicate companies and, having a large database, it's a pain (nearly impossible) to manage. Also, the HubSpots Insights database is really bad. The information isn't accurate so we need to do data enrichment on our own.
Same complaint with contacts. Lot of duplicates.
There's no AI so, right now that's okay but I can see it being a problem as we grow.
Weiter unter folgen häufig gestellte Fragen über HubSpot Sales.
HubSpot Sales bietet folgende Kostenpläne an:
Beginnt ab: 50,00 $/Monat
Preismodell: Kostenlos, Abonnement
Gratis Testen: Verfügbar
Wir haben keine Informationen über die Funktionen von HubSpot Sales
HubSpot Sales hat die folgenden typischen Kunden:
Mittlere Unternehmen, Kleine Unternehmen
HubSpot Sales unterstützt die folgenden Sprachen:
Englisch, Französisch, Deutsch, Japanisch, Portugiesisch, Spanisch
HubSpot Sales hat folgende Preismodelle:
Kostenlos, Abonnement
HubSpot Sales unterstützt die folgenden Geräte:
Android, iPhone, iPad
HubSpot Sales kann in folgende Anwendungen integriert werden:
APIANT, Aircall, Alooma, Azavista, HubSpot Marketing, Kixie, Privy, Sigstr, atEvent, eFileCabinet
HubSpot Sales bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen
I've been hugely impressed and satisfied by what HubSpot CRM brings to the table — and I think that, in terms of features and how I use the tool, I've barely been scratching the surface.
In my opinion, having a CRM tool is key for businesses of all kinds and sizes — from the one-person, solopreneur type, to the bigger company.
The fact that HubSpot CRM comes with a smartphone app too makes it super-easy for you to keep track and take care of business even when you're on the move, and to make sure you and your team are on the same wavelength.
I've used a couple of different CRM tools in the past and have to admit that now that I've been using HubSpot CRM, I don't see myself changing nor even just looking for another CRM solution anytime soon.