Phocas verfügt über mehr als 15 Jahre Erfahrung in der Unterstützung von Einzelhändlern, Großhändlern und Herstellern, um bessere Geschäftsentscheidungen zu treffen, den Umsatz zu steigern und einen besseren Einblick in ihr Geschäft zu erhalten. Phocas-Kunden berichten von einer nahezu sofortigen Kapitalrendite, da sie Trends in ihrem Geschäft entdecken, die ihnen ohne Phocas nicht bekannt gewesen wären.
Phocas ermöglicht es Unternehmen, auf Daten aus verschiedenen Quellen zuzugreifen und diese abzufragen, darunter ERPs, CRMs, Tabellen usw. Dank der intuitiven Nutzeroberfläche von Phocas können Nutzer mit minimaler technischer Erfahrung wertvolle Einblicke gewinnen, ohne die Qualität zu beeinträchtigen.
The biggest benefit is not having our sales reps rely on our IT department to create a report from an old legacy system. They also don't have to rely on standard out of the box reports that can be limited in scope. Phocas allows them to instantly dive into their sales data and find anything they need--from summary numbers to very specific sales data. In fact, this applies across all departments including management. The ease and flexibility of finding information is incredible.
Ease of use. Within seconds I can find the exact data I am looking for. It requires very little technical knowledge, however, I have set up many advanced sales--and even financial--reports using Custom Mode. The software loads quickly, and I have rarely encountered a bug. On the few occasions where I have emailed the support desk they ALWAYS respond quickly and have a solution implemented right away. This is definitely not the case with many other software companies that I deal with. I love Phocas.
This is very minor, but exporting reports could use some touch ups. Exporting to Excel comes with conditional formatting. Some users may like it, however I almost always remove the conditional formats because it dramatically slows down other functions I may perform with the data in Excel. Again, this is very minor as I understand the usefulness to some users of having the conditional formats already set up. I also occasionally print a report that displays in a weird format with regards to column headings and column widths.
Phocas software is great! We are just scratching the surface with what it can do and look forward to using this more.
We have used Phocas since 2008 and have always liked how fast we can generate reports. The reports that I have setup to e-mail keep me informed on key indicators in our business. We started using CRM a couple of years ago and like how easy it is for our salespeople to enter calls on their mobile device.
I would like to see a better way to track and run reports on leads in CRM. Sometimes upgrades and support take a little longer the we would like.
I love it, since we really started using phocas(last pug conference) I have decreased the amount of crystal reports by at least 75% or more.
This software allows me to gather databases from all over the organization and present the, to our users via dashboard/report or let them drive their own reporting.
It was a bit difficult to understand the Sync/dbdesigner part since documentation on this was a bit vague
We use it for daily, weekly and monthly exception reporting for all areas of our business.
User-friendliness. It's very intuitive and easy to use. It has a nice clean and modern look and feel.
It doesn't have all the data in it we would like and sometimes it is difficult to get that data into Phocas. That may be more of an Eclipse limitation though.
My overall experience with Phocas has been excellent, we use the system to monitor growing and declining sales to protect out business and easily identify buying gaps to help increase sales.
Ease of use, speed of reporting and level of detail available that can be accessed. Automated reporting saves a lot of time. Support from the account managers when required is excellent.
Sometimes some of the functionality could be improved further to allow more flexibility. An example here would be multiple options for subscriptions i.e. a weekly report that you could also set to receive at monthend without the need to create a new favourite. Nest function is a fantastic addition to the functionality but due to the way Phocas works you have to start at the bottom layer of data then build layers above.
Weiter unter folgen häufig gestellte Fragen über Phocas.
Phocas bietet folgende Kostenpläne an:
Kostenlose Testversion: Nicht verfügbar
Wir haben keine Informationen über die Funktionen von Phocas
Phocas hat die folgenden typischen Kunden:
Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen
Phocas unterstützt die folgenden Sprachen:
Wir haben keine Informationen über die Preispläne von Phocas
Wir haben keine Informationen darüber, welche Geräte Phocas unterstützt
Phocas kann in folgende Anwendungen integriert werden:
Dynamics 365, HubSpot Marketing, MYOB Essentials, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Excel, NetSuite, NetSuite Inventory Management, Retail Express, SAP Business One
Phocas bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen