Planyo

Vorteile

This software is extremely customizable for any type of rental, whether it's a tangible item (e.g., renting cameras to the public) or a service (e.g., managing a vacation rental). The customer service is also excellent and support tickets are always answered very quickly.

Nachteile

Sometimes the software is actually too complicated and I find it difficult to navigate amongst different item management screens. At times I'm worried that I'm editing more than one item when I don't want to be, or in other instances I do want changes to apply globally but it can be tough to figure out how to do that.

Vorteile

The notification system is extremely powerful, and the numerous plugins for channel managing provide peace of mind over double-bookings.
A unique feature is the possibility of having one merchant account per resource for credit-card processing.
The system is reasonably priced and modular.

Nachteile

Reporting engine is lacklustre. The standard user interface is overly complicated. Although the pricing engine is powerful, there's no way of easily displaying prices without manually entering start/end dates/times.
Integration according to our specfic needs was complex and required a third-party.
A couple of unanounced system changes were made with a business impact.

Vorteile

it works for the most part and bummer.

Nachteile

not user-friendly... I've put in 3 support tickets in the last week per the same topic and haven't hear back

Vorteile

Just integrated the system in our snooker website (Joomla) for reservations the snooker tables (in times of Corona).
I was really surprised, how easy the Joomla integration worked. And there are more helpful features available, than expected. Planyo turned out to be the perfect tool for us. U did a great job!

Nachteile

It was a little bit hard to find orientation in the admin area...

Vorteile

Planyo has so many features, that every crazy idea we had could be done with few clicks in Planyo.

Nachteile

The pros are the cons: The complexity of the possibilities by Planyo gives you chances to "do a few clicks" here and there. You might end to not understand every detail the software offers you. So you really have to go deeply into it and try to understand the complexity behind Planyo. Some support pages are not updated at the same moment as the software has been.
We run into some hidden limitations (number of resources). Those limitations should be published open according to our opinion.