Upserve POS

Upserve POS

Restaurant & Bar iPad POS Management System

4.4/5 (255 Bewertungen)

Upserve POS Übersicht

Was ist Upserve POS?

Upserve - formerly Breadcrumb - is a POS management system that caters to restaurants, cafes, bars and nightclubs, offering an extensive suite of features optimized for iPad and iPhone. The platform includes flexible point-of-sale tools and payment solutions, as well as functionalities such as check and table management, and time clock.

Upserve POS helps businesses operate more efficiently, allowing users to quickly search for menu items and edit menus on-the-fly. With just a few taps, users can split, transfer and merge checks, and open and close tabs by swiping a credit card. Servers can also hold items or courses to send over at a later time. Other menu features include automated item countdown and 86’ed alerts.

Upserve POS' management tools help track sales and sales items and monitor week-over-week trends. Managers can specify the features each employee gets access to, as well as different views and menus for distinct roles. Users can void or comp items, or an entire check by dollar amount or percentage. The Inventory countdown feature alerts servers when an item is running low and automatically adds 86'd items when they run out.

The platform allows users to complete electronic payments with signature on screen, and add customizable tip suggestions. Time clock integration enables managers to pay workers accurately, as well as check up on labor insights to understand and manage costs, scheduling, and employee productivity. Owners and managers can view up-to-the-minute sales reports, and get an overview of sales and tax, as well as guest and check counts.

Upserve POS Übersicht

Preis

Beginnt ab
59,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Core: Pairs well with single location restaurants with smaller staff.
Starting at $59/month.

Pro: Pairs well with multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30.
Starting at $199/month.

Enterprise: Pairs excellently with large multiple location groups with 50 to 500 locations.
Starting at $359/month for a single terminal license.

Complete pricing details can be found at https://upserve.com/pricing/


Upserve POS Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Screenshots

Upserve POS Screenshot: Printing checks on Upserve POS
Upserve POS Screenshot: Printing checks on Upserve POS Upserve POS Screenshot: Real-time reports on Upserve POS Upserve POS Screenshot: Upserve POS' dashboard Upserve POS Screenshot: Upserve POS search tools Upserve POS Screenshot: Floor and table plan on Upserve POS Upserve POS Screenshot: Upserve POS' menu functionalities Upserve POS Screenshot: While on offline mode, users can continue to create checks, send orders to the kitchen and capture credit cards

Upserve POS Bewertungen

Upserve POS Bewertungen

Gesamtbewertung
4.4
/
5
Ausgezeichnet
158

Sehr gut
73

Durchschnitt
13

Gering
3

Schlecht
8

Preis-Leistungs-Verhältnis
4.3
Funktionen
4.3
Bedienkomfort
4.6
Kundenbetreuung
4.4
91% haben diese Anwendung empfohlen
Kolby G.

Upserve is Second to None

From back office functionality to ease of training to customer service my experience with Upserve is rivaled by no other POS system.


Mit Google übersetzen
Tara D.

Restaurant Usage for UpservePOS

I love all of the reporting that UpservePOS has available to me. It makes staying on top of my business a breeze.


Mit Google übersetzen
Ronda R.

Great POS

Overall, my experience with Upserve POS has been seamlessly a great one.


Mit Google übersetzen
Robert C.

Fine. When it works...

They are a necessary evil.


Mit Google übersetzen
Heather T.

Happy Upserve users


Mit Google übersetzen
Kolby G.
Branche: Restaurants
Untern. Größe: 13-50 Mitarbeiter
Übersetzen nach: Deutsch

Upserve is Second to None

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 20.8.2019
Quelle der Bewertung: Capterra

From back office functionality to ease of training to customer service my experience with Upserve is rivaled by no other POS system.

Vorteile

The fact that a new-hire can be fully versed in the software within 2 training shifts is impeccable.

Nachteile

I do no like that the table view shows all open tables and not tables assigned only to the person logged in.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Tara D.
Branche: Restaurants
Untern. Größe: 13-50 Mitarbeiter
Übersetzen nach: Deutsch

Restaurant Usage for UpservePOS

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 13.2.2020
Quelle der Bewertung: Capterra

I love all of the reporting that UpservePOS has available to me. It makes staying on top of my business a breeze.

Vorteile

It is easy to use, easy to train new employees and makes service easy. Customer service is always available and is really helpful!

Nachteile

There are still a few features that UpservePOS doesn't have that would help my business.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Ronda R.
Branche: Essen & Trinken
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

Great POS

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 14.2.2020
Quelle der Bewertung: Capterra

Overall, my experience with Upserve POS has been seamlessly a great one.

Vorteile

The PEARL is a bar. We don't sell food yet. The software makes it fairly easy to set up new menu items and categories. I love the useful reports that you can make, like find top 100 customers; which beer we sold the most on any one night. And customer support is excellent. By far, I'd say that the customer support is the best ever.

Nachteile

The only thing I can think of is that we have Happy Hour prices and then regular prices. When I want to try to keep tract of inventory of a beer, I might put in that we have 24 or 48 beers of a certain brand. When they are sold the two categories of say Bud Light and HH Bud Light do not merge as they count down. So, using it for inventory is not working for me.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Robert C.
Branche: Essen & Trinken
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

Fine. When it works...

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 16.5.2019
Quelle der Bewertung: Capterra

They are a necessary evil.

Vorteile

Easy to use. Nothing too fancy but we don't need it to be fancy. We just need it to work

Nachteile

Every time there is a malfunction, it's never minor - it's a trainwreck. And then having to deal with customer service. Multiple times witb multiple people. And they never make it up to you - no credit for the inconvenience, nothing. No effort at reaching out to make things right. I Hate having to deal with it when the POS goes down. I always know it will be fucked up and I will lose money out of it and Upserve wont make it 100% right or whole.

Übersetzen nach: Deutsch

Antwort von Upserve

Hi there Robert - thank you for your review. We're sorry to hear that your experience thus far hasn't been great. I took a look at your support tickets and it looks like our Support team has been able to troubleshoot and resolve your issues on the first call. If there's anything else we can help out with or how we can make resolutions quicker for you, please don't hesitate to reach out. Thanks.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 0.0/10

Heather T.
Branche: Essen & Trinken
Untern. Größe: 13-50 Mitarbeiter
Übersetzen nach: Deutsch

Happy Upserve users

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 10.3.2020
Quelle der Bewertung: Capterra

Vorteile

We've been happily using Upserve for our POS system for a few years now. We originally chose them because they offered to customize the program for our service style (small/shared plates and lots of takeout). Though it hasn't been perfect, their customer service team is always responsive and pleasant both over the phone and via e-mail.

Nachteile

The toughest time came when we wanted to update our hardware an opted to switch to their Android (as opposed to iPad) terminals. It was a new system and there were many more kinks to work out and glitches than we expected. They worked with us to get the system smoothed out, but in the future we won't be so eager to jump on the latest edition!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Nutzerempfehlung
8.8/10
Basierend auf 255 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Upserve POS Preis

Upserve POS Preis

Beginnt ab
59,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Core: Pairs well with single location restaurants with smaller staff.
Starting at $59/month.

Pro: Pairs well with multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30.
Starting at $199/month.

Enterprise: Pairs excellently with large multiple location groups with 50 to 500 locations.
Starting at $359/month for a single terminal license.

Complete pricing details can be found at https://upserve.com/pricing/

Core: Pairs well with single location restaurants with smaller staff.
Starting at $59/month.

Pro: Pairs well with multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30.
Starting at $199/month.

Enterprise: Pairs excellently with large multiple location groups with 50 to 500 locations.
Starting at $359/month for a single terminal license.

Complete pricing details can be found at https://upserve.com/pricing/

Preis-Leistungs-Verhältnis
4.3/5
Basierend auf 255 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Upserve POS Funktionen

Upserve POS Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Angebotsmanagement
Auftragsmanagement
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Geschenkkarten-System
Integration von Dritten
Inventarverwaltung
Kreditkartenbearbeitung
Kundendatenbank
Kundenhistorie
Mehrere Standorte
Mitarbeitermanagement
Rabattmanagement
Treueprogramm
Verkaufsberichterstattung
Verkaufspunkt POS
Funktionen
4.3/5
Basierend auf 255 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Zusätzliche Informationen für Upserve POS

Zusätzliche Informationen für Upserve POS

Schlüssel-Features von Upserve POS

  • 24/7 support
  • API access
  • Access levels settings
  • Check merging, splitting & transferring
  • Cloud-based storage and analytics
  • Full tableside and service counter POS
  • Gift card handling
  • Hold & send
  • Item modification
  • Item notes
  • Labor costs and scheduling
  • Menu creation & customization
  • Menu inventory countdown
  • Multiple business handling
  • Offline mode
  • Payments
  • Real-time reporting
  • Sale tracking tools
  • Sales, server and menu reporting
  • Search functionality
  • Software integration
  • Staff management
  • Tab management
  • Table management
  • Ticket printing for kitchen use
  • Time clock
  • Voids and comps
  • iPhone/iPad application

Vorteile

  • With Upserve POS, users can manage their restaurant from a single platform and check daily sales and reports.

  • Upserve POS enables employees to manage tables, take orders, and modify menus on-the-fly.

  • Users can manage staff with easy access to work schedules, reports, and time clock information for accurate employee compensation.

  • Users can get real-time reports on business activity and have them sent directly to their email inbox.

  • Upserve POS is optimized for iPad and iPhone, enabling access to restaurant sales anytime, anywhere.

  • Upserve POS Häufig gestellte Fragen

    Upserve POS Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über Upserve POS.

    F. Welche Preispläne bietet Upserve POS an?

    Upserve POS bietet folgende Kostenpläne an:

    Beginnt ab: 59,00 $/Monat

    Preismodell: Abonnement

    Gratis Testen: Nicht verfügbar

    Core: Pairs well with single location restaurants with smaller staff. Starting at $59/month. Pro: Pairs well with multi-location restaurants, multiple terminals and restaurants with average ticket orders above $30. Starting at $199/month. Enterprise: Pairs excellently with large multiple location groups with 50 to 500 locations. Starting at $359/month for a single terminal license. Complete pricing details can be found at https://upserve.com/pricing/

    F. Was sind die Hauptfunktionen von Upserve POS?

    Upserve POS bietet die folgenden Funktionen:

    • 24/7 support
    • API access
    • Access levels settings
    • Check merging, splitting & transferring
    • Cloud-based storage and analytics
    • Full tableside and service counter POS
    • Gift card handling
    • Hold & send
    • Item modification
    • Item notes
    • Labor costs and scheduling
    • Menu creation & customization
    • Menu inventory countdown
    • Multiple business handling
    • Offline mode
    • Payments
    • Real-time reporting
    • Sale tracking tools
    • Sales, server and menu reporting
    • Search functionality
    • Software integration
    • Staff management
    • Tab management
    • Table management
    • Ticket printing for kitchen use
    • Time clock
    • Voids and comps
    • iPhone/iPad application

    F. Wer sind die typischen Nutzer von Upserve POS?

    Upserve POS hat die folgenden typischen Kunden:

    Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von Upserve POS unterstützt?

    Upserve POS unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet Upserve POS an?

    Upserve POS hat folgende Preismodelle:

    Abonnement

    F. Unterstützt Upserve POS mobile Geräte?

    Upserve POS unterstützt die folgenden Geräte:

    Android, iPad

    F. Mit welchen anderen Applikationen integriert Upserve POS?

    Upserve POS kann in folgende Anwendungen integriert werden:

    7Shifts, 7Shifts, CrunchTime, Davo Sales Tax, Gusto, Homebase, HotSchedules, MarginEdge, Marketman, SinglePlatform

    F. Welche Varianten der Kundenbetreuung bietet Upserve POS an?

    Upserve POS bietet folgende Optionen für Kundensupport:

    Wissensdatenbank, Telefon-Support, Video-Anleitungen