Teamleader

The software is easy to adapt and very important in the sale

Personally, I haven't noticed any problems with

The crm-system, works perfect and is very easy in use.
Many integrations are possible, and will make a lot of tasks easier to proces!

The integrations or add-ons often come with an extra cost.
The crm-package is not very customisable. You are limited to the options Teamleader is providing you.

i liked the usability for 6 years
i liked the lean product

recently they increased the price - doubled nearly our anual price tag. the communication was poor .. then they had the problem to charge the amount from the bank account whyever - the fault was not our side .. they locked the account .. and nowbody was reachable .. nightmare .. so with that experience in mind i do not recommend teamleader anymore.

I think it is a nice on-line customer based system with a good overall user experience.
It is nice to have and overview of your customers and deals, and how you can see on the timeline how the project progresses. You can make your own templates to create offers-contracts for your customers.

It is so frustrating you still can not upload multiple files at once for one customer, you still have to upload one by one, wich is time consuming and sometimes frustrating. Als the same for removing files, also have to do one by one. The price is not realy cheap, I think there must be more cheaper alternatives.

The software is all encompassing and allows you to flexibly search the database for deals, companies and contacts. Using the Chrome widget any email sent can be tracked and provides a great complete tracking of client accounts. The task setting and reminders also work well to ensure I keep following up on clients.

Some of the saving functionality could be more explicit. Once I had figured it out though, it worked a treat. It would also be helpful if they created widgets for other browsers than Chrome.