ZOZI Advance

Die Nr. 1 Online-Buchungssoftware für Touren, Aktivitäten und Anmietungen.

4,6 /5 (99 Bewertungen) Eine Bewertung schreiben

ZOZI Advance Übersicht

Was ist ZOZI Advance?

ZOZI Advance ist die branchenweit führende Online-Buchungssoftware für Tour-, Aktivitäts-, Veranstaltungs- und Vermietungsunternehmen. ZOZI hilft Tausenden Unternehmen weltweit bei der Verwaltung von Buchungen, Zahlungen und Kunden. Zu den Funktionen gehören ein intuitiv gestaltetes Dashboard und ein Kalender, anpassbare Preise, Leitfadenmanagement, Ausrüstungsanmietung, mobile Zahlungen, automatisierte E-Mails und vieles mehr. ZOZI Advance bietet eine kostenlose mobile Anwendung für iOS- und Android-Nutzer, mit der du deinen Kalender von überall aus verwalten kannst.

Neben der Verwaltung von Touren, Aktivitäten, Lektionen und Veranstaltungen bietet ZOZI Advance eine erstklassige Leihtechnologie für die Verwaltung deiner Ressourcen und deines Inventars. ZOZI Advance ist in weniger als 24 Stunden einsatzbereit, sodass Nutzer und ihre Teams die Funktionen sofort nutzen können und branchenweit niedrige Kreditkartengebühren genießen können. Das benutzerfreundliche Design von ZOZI, neue Kundengarantien und ein erstklassiger Kundenservice schaffen eine leistungsstarke Plattform, die zu einer natürlichen Erweiterung deines Unternehmens wird.

ZOZI Advance Übersicht

Kosten

Beginnt ab
39,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

ZOZI Advance Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Medien

Flexible Rental Pricing Rules
Create a New Booking
Great Online Booking Experience
Easily Manage Your Operations
Works on Any Device
ZOZI Advance Screenshot: Flexible Rental Pricing Rules ZOZI Advance Screenshot: Create a New Booking ZOZI Advance Screenshot: Great Online Booking Experience ZOZI Advance Screenshot: Easily Manage Your Operations ZOZI Advance Screenshot: Works on Any Device

ZOZI Advance Bewertungen

ZOZI Advance Bewertungen

Gesamtbewertung
4,6
/
5
Ausgezeichnet
76

Sehr gut
17

Durchschnitt
3

Gering
0

Schlecht
3

Preis-Leistungs-Verhältnis
4,8
Funktionen
4,5
Bedienkomfort
4,6
Kundenbetreuung
4,8
94% haben diese Anwendung empfohlen
Jon A.

Business owner? Look no further for a booking partnership!

I started using ZOZI Advance in hopes of improving marketing for my training business. i was skeptical when first contacted by ZOZI so I went to their office in person. I can not begin to tell you what a fabulous organization this is and they have the brightest of the bright working for you. Having recently rebuilt our website moving away from the confusing and laborious Word Press platform, there were a few things that remained time consuming managing the site especially class scheduling and payment management. ZOZI exceeded all my expectations for streamlining the website booking process, improving customer ease of purchase, and went beyond my expectations taking care of my customers with a quality and robust customer service program all automatically!! We have to make a good first impression on our customers and ZOZI helps us do that and more.


Mit Google übersetzen
Chuck R.

Best Help Desk I have ever encountered

Our tour company was "switched" to ZOZI Advance when our prior ticket software vender went through an "upgrade". We loved our old system (GetInSellOut) and were doubtful the change would be positive. Boy were we wrong!
All of favorite features of GISO were retained and many were improved! The processing of Groupons and other voucher programs become considerably easier, as did the referral sourcing we use to track commission payments. Making real time adjustments to inventory, including adding day-of tours, is a snap.

But best of all is the amazing support staff at ZOZI! They are the most responsive of ANY help desk I have encountered anywhere. (And I've talked to a lot of help desks!) If you can't get through on the phone they take your number and call you back...promptly. After hours emails receive prompt replies (also after hours) and there is tremendous follow up to make sure the advice given had the desired effect. The few times there has been a software limitation that prevented us from getting a desired result, the help desk folks came up with a work-around that got us to where we wanted. Twice they even got their engineering department to develop a tweak in the software that addressed the issue.
Finally, the pricing structure offers several options that have allowed us to change methods as we grow...resulting in lower prices than we have ever paid for both the software and for credit card processing.
Nothing but praise for ZOZI Advance, and believe me, I'd let 'em have it if I wasn't pleased!


Mit Google übersetzen
Liz B.

Love at first site, now I'm looking for another system

I really do love Zozi's flexibility. I can add, hide, delete any activity offering. That means I am able to offer great customer service. Problems, we decided to offer a Groupon we started having voucher problems...The creation of the vouchers was fast and easy, although the "knowledge base" was inaccurate. Zoz system made the vouchers individually from a list with aplomb and I was a happy camper. Then I got a call from a customer saying their voucher indicated it was expired. I check my voucher list and panic, they all had an expired "book by" date. I fix it with the person (can't just change the date, must create a new voucher), then check all the dates so I can fix what I thought was my mistake, they are all now what I put in originally. This has happened with 3 different group batches, is intermittent, and at first, I really felt like Zozi thought I was making a mistake and it wasn't important enough to take seriously. My customers call upset about expired vouchers. My rep is a sweetheart, but if I have issues over the weekend or after hours and call tech support, I leave a message and hear back the next business day. The "today" button on the main user screen isn't working properly, a small thing, but all the repeat clicking adds up, and really I think is a sign of some deeper problem with the system. Yesterday I wanted to look up something in the knowledge base, the clickable links at the bottom of the screen were not working, I checked from two different PCs, even closing the tab and logging back in. Again, not a big deal, but I think a sign of some deeper issues. I didn't mind signing up for a year to get their best pricing, I really wanted the flexibility they offer. We absorb the convenience fee they charge per transaction (on top of the credit card rate/fees) because that's how we feel about customer service, but it takes a pretty good bite. Again, we thought it was a trade off for the better product. We also had a HUGE problem with what they call their embedded calendar... although that has now been fixed. Basically, as soon as activities started to go live for the day, the entire day would disappear and customers couldn't book... but only from mobile devices. In the office on PC, I have no idea, I wonder why I'm not getting calls, then I check my site on my phone. This was at least 2 weeks of lost business. It's just been one thing after another, I can't believe I'm the only business having trouble. All this is over the last two months.


Mit Google übersetzen
Jill D.

Great booking software!

Great customer service. I get an immediate response whenever I need help or have a questions. Suggestions or needs are taken seriously and oftentimes implemented. Zozi keeps working to improve the software and make it more user friendly. I honestly have no complaints; very happy with them. I just wish their competitors would quit trying to get me to change!!!


Mit Google übersetzen
Ed M.

A Company who Cares

My company Dig This has used the Zozi booking system for over a year now and we are thrilled with the whole process from our own internal use through to the end user -our customers. Customer support is excellent and Zozi have gone out of their way to customize their software to suit our needs. They also have rebuilt our web-site, are setting up a POS system and continually are improving the booking experience to better aid the way we do business. These guys genuinely care about my business. The best part is everything is now tied in with our web-site , booking process and POS which has really simplified the way we do business. This system will convert easy to franchisee's and we will have the ability to better manage their reporting on a weekly/monthly basis.
This is a competitive market and I've researched other companies in the past.These guys have got it nailed and continue to lead with an innovate product and great customer service .


Mit Google übersetzen
Jon A.
Branche: Professionelles Training & Coaching
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Business owner? Look no further for a booking partnership!

Bewertet am 21.9.2015
Quelle der Bewertung: GetApp

I started using ZOZI Advance in hopes of improving marketing for my training business. i was skeptical when first contacted by ZOZI so I went to their office in person. I can not begin to tell you what a fabulous organization this is and they have the brightest of the bright working for you. Having recently rebuilt our website moving away from the confusing and laborious Word Press platform, there were a few things that remained time consuming managing the site especially class scheduling and payment management. ZOZI exceeded all my expectations for streamlining the website booking process, improving customer ease of purchase, and went beyond my expectations taking care of my customers with a quality and robust customer service program all automatically!! We have to make a good first impression on our customers and ZOZI helps us do that and more.

Vorteile

Excellent customer service for the merchant and the customer. Win win. Everything I wanted to provide my customers from ease of booking, class reminders and follow up communication with customers ZOZI was already there. Look, feel, and ease of adding ZOZI to my website was so easy I was stunned. Very mobile devise friendly as are the ZOZI staff.

Nachteile

I really can not think of anything that needs improvement. They thought of everything.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Chuck R.
Branche: Freizeit, Reisen & Tourismus
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Best Help Desk I have ever encountered

Täglich für 6-12 Monate genutzt
Bewertet am 21.2.2017
Quelle der Bewertung: Capterra

Our tour company was "switched" to ZOZI Advance when our prior ticket software vender went through an "upgrade". We loved our old system (GetInSellOut) and were doubtful the change would be positive. Boy were we wrong!
All of favorite features of GISO were retained and many were improved! The processing of Groupons and other voucher programs become considerably easier, as did the referral sourcing we use to track commission payments. Making real time adjustments to inventory, including adding day-of tours, is a snap.

But best of all is the amazing support staff at ZOZI! They are the most responsive of ANY help desk I have encountered anywhere. (And I've talked to a lot of help desks!) If you can't get through on the phone they take your number and call you back...promptly. After hours emails receive prompt replies (also after hours) and there is tremendous follow up to make sure the advice given had the desired effect. The few times there has been a software limitation that prevented us from getting a desired result, the help desk folks came up with a work-around that got us to where we wanted. Twice they even got their engineering department to develop a tweak in the software that addressed the issue.
Finally, the pricing structure offers several options that have allowed us to change methods as we grow...resulting in lower prices than we have ever paid for both the software and for credit card processing.
Nothing but praise for ZOZI Advance, and believe me, I'd let 'em have it if I wasn't pleased!

Vorteile

Help desk, Help desk, Help desk (made adjusting a new system a snap). Pricing, Report and Home Screens customisable by user.

Nachteile

I wish they had a POS component for merchandise.

Übersetzen auf: Deutsch

Antwort von ZOZI

Thank you Chuck! So glad to hear your transition to ZOZI went well and the team has been so supportive. We love that!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Liz B.
Branche: Unterhaltung
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Love at first site, now I'm looking for another system

Täglich für 1-5 Monate genutzt
Bewertet am 7.1.2017
Quelle der Bewertung: Capterra

I really do love Zozi's flexibility. I can add, hide, delete any activity offering. That means I am able to offer great customer service. Problems, we decided to offer a Groupon we started having voucher problems...The creation of the vouchers was fast and easy, although the "knowledge base" was inaccurate. Zoz system made the vouchers individually from a list with aplomb and I was a happy camper. Then I got a call from a customer saying their voucher indicated it was expired. I check my voucher list and panic, they all had an expired "book by" date. I fix it with the person (can't just change the date, must create a new voucher), then check all the dates so I can fix what I thought was my mistake, they are all now what I put in originally. This has happened with 3 different group batches, is intermittent, and at first, I really felt like Zozi thought I was making a mistake and it wasn't important enough to take seriously. My customers call upset about expired vouchers. My rep is a sweetheart, but if I have issues over the weekend or after hours and call tech support, I leave a message and hear back the next business day. The "today" button on the main user screen isn't working properly, a small thing, but all the repeat clicking adds up, and really I think is a sign of some deeper problem with the system. Yesterday I wanted to look up something in the knowledge base, the clickable links at the bottom of the screen were not working, I checked from two different PCs, even closing the tab and logging back in. Again, not a big deal, but I think a sign of some deeper issues. I didn't mind signing up for a year to get their best pricing, I really wanted the flexibility they offer. We absorb the convenience fee they charge per transaction (on top of the credit card rate/fees) because that's how we feel about customer service, but it takes a pretty good bite. Again, we thought it was a trade off for the better product. We also had a HUGE problem with what they call their embedded calendar... although that has now been fixed. Basically, as soon as activities started to go live for the day, the entire day would disappear and customers couldn't book... but only from mobile devices. In the office on PC, I have no idea, I wonder why I'm not getting calls, then I check my site on my phone. This was at least 2 weeks of lost business. It's just been one thing after another, I can't believe I'm the only business having trouble. All this is over the last two months.

Vorteile

Flexibility

Nachteile

Constant glitches and issues don't represent our business the way I want it represented.

Übersetzen auf: Deutsch

Antwort von ZOZI

We respect and appreciate the feedback, and each issue Liz has identified has either been fixed or will be in the very near term. We take pride in having a reliable product and responsive customer support team, and while we are disappointed that we couldn't provide the best possible service in this instance, we have utilized Liz's thoughtful feedback to ensure we learn from this, and continue building the leading solution for other Escape Room businesses.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 1.0/10

Jill D.
Branche: Gastgewerbe
Untern. Größe: Selbstständig
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Great booking software!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 29.9.2016
Quelle der Bewertung: Capterra

Great customer service. I get an immediate response whenever I need help or have a questions. Suggestions or needs are taken seriously and oftentimes implemented. Zozi keeps working to improve the software and make it more user friendly. I honestly have no complaints; very happy with them. I just wish their competitors would quit trying to get me to change!!!

Vorteile

super easy to adjust / change activities: times, emails, calendar, cost etc.
data collected from customers is saved and available for viewing (I ask customers how they heard about my company and, through the saved data, I can refer to this and see where my marketing is improving etc)
it's super helpful during tax season!!
the terms and conditions for my company can be added for checkout
promotions are super easy to add / delete
block out dates are easy to adjust as well
the app is helpful for looking at upcoming tours
they're super helpful and responsive- even if i'm frustrated and grouchy

Nachteile

the automated emails can't be adjusted. they look automated. it comes across as impersonal to customers. they said they're working on it. and i believe that will change.

Übersetzen auf: Deutsch

Antwort von ZOZI

Thank you Jill! We want to continue to build the best product possible for you and your business :)

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Ed M.
Branche: Erholungseinrichtungen & -dienstleistungen
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

A Company who Cares

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 29.9.2016
Quelle der Bewertung: Capterra

My company Dig This has used the Zozi booking system for over a year now and we are thrilled with the whole process from our own internal use through to the end user -our customers. Customer support is excellent and Zozi have gone out of their way to customize their software to suit our needs. They also have rebuilt our web-site, are setting up a POS system and continually are improving the booking experience to better aid the way we do business. These guys genuinely care about my business. The best part is everything is now tied in with our web-site , booking process and POS which has really simplified the way we do business. This system will convert easy to franchisee's and we will have the ability to better manage their reporting on a weekly/monthly basis.
This is a competitive market and I've researched other companies in the past.These guys have got it nailed and continue to lead with an innovate product and great customer service .

Vorteile

Easy to use and back by great customer service

Nachteile

No complaints

Übersetzen auf: Deutsch

Antwort von ZOZI

Thank you so much Ed! We are thrilled to be partnering with Dig This, and love being a small part in the success of your business :)

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
9,4/10
Basierend auf 99 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

ZOZI Advance Preis

ZOZI Advance Preis

Beginnt ab
39,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,8/5
Basierend auf 99 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

ZOZI Advance Funktionen

ZOZI Advance Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Anpassbare Vorlagen
Automatische Benachrichtigungen
Benutzerdefinierte Felder
Berichterstattung und Statistik
CRM-Integration
Daten-Import / -Export
E-Mail-Integration
Elektronische Zahlungen
Erinnerungen
Integration von Dritten
Kalenderverwaltung
Kontaktmanagement
Kundendatenbank
Kundenspezifisches Branding
Social-Media-Integration
Umfragen & Feedback
Funktionen
4,5/5
Basierend auf 99 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

ZOZI Advance Häufig gestellte Fragen

ZOZI Advance Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über ZOZI Advance.

F. Welche Preispläne bietet ZOZI Advance an?

ZOZI Advance bietet folgende Kostenpläne an:

Beginnt ab: 39,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Nicht verfügbar

F. Was sind die Hauptfunktionen von ZOZI Advance?

Wir haben keine Informationen über die Funktionen von ZOZI Advance

F. Wer sind die typischen Nutzer von ZOZI Advance?

ZOZI Advance hat die folgenden typischen Kunden:

Kleine Unternehmen, Großunternehmen, Non-Profit, Freie Mitarbeiter, Mittlere Unternehmen

F: Welche Sprachen werden von ZOZI Advance unterstützt?

ZOZI Advance unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet ZOZI Advance an?

ZOZI Advance hat folgende Preismodelle:

Abonnement

F. Unterstützt ZOZI Advance mobile Geräte?

ZOZI Advance unterstützt die folgenden Geräte:

iPhone, iPad

F. Mit welchen anderen Applikationen integriert ZOZI Advance?

Wir haben keine Informationen darüber, welche Integrationen ZOZI Advance hat

F. Welche Varianten der Kundenbetreuung bietet ZOZI Advance an?

ZOZI Advance bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen