Heartland Retail

4,3 (72)
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POS- und Retail-Management-Lösung

Über Heartland Retail

Springboard Retail ist eine cloudbasierte POS- und Retail-Management-Software, die von Einzelhändlern entwickelt wurde, die die sich ständig ändernden Anforderungen des Einzelhandels kennen. Die Mobile-POS- und Retail-Management-Plattform von Springboard Retail hilft Händlern mit 1 bis 50 Filialen, mehr und smarter zu verkaufen. Mit Echtzeit-Inventarmanagement, detaillierter, angepasster Berichterstattung, offenen APIs für umfassende Anpassungen und Portierbarkeit für verschiedene Plattformen und Geräte ist Springboard Retail einfach zu verwenden und in Betrieb zu nehmen und bei Nutzern sehr beliebt, weil sie die Arbeit erleichtert.

Mit der Mobile-POS-Lösung von Springboard kannst du wertvolle Ladenfläche für bessere Warenpräsentationen zurückgewinnen und mit Kunden zum Zeitpunkt der Entscheidung interagieren. Nutzer von Springboard in den USA wickeln jährlich Transaktionen im Umfang von 200 Millionen USD ab. Mit dem Customer Dashboard von Springboard können Einzelhändler wichtige Kaufgewohnheiten von Kunden nachverfolgen, um ihnen smartere Vorschläge zu machen und die Kunden im Omni-Channel-Einzelhandel besser zu bedienen. Springboard Retail gibt jedem, der sie benötigt – von Vertriebspartnern bis zum CEO – praktisch nutzbare Echtzeitdaten an die Hand und Einzelhändlern bessere Kontrolle über ihre Verkaufszahlen und Rentabilität.

„Springboard Retail liefert uns die Informationen, die wir benötigen, um bessere Entscheidungen für Unternehmen zu treffen. Wir können sehen, was die Bestseller sind, was ein bestimmter Kunde in der Vergangenheit gekauft hat, das Inventar und den Nettoverkauf nach Anbietern prüfen und vieles mehr. Es sind die inkrementellen Anpassungen, die wir mit den Daten vornehmen, die den Unterschied zwischen guter und hervorragender Rentabilität machen.“ -Juweliergeschäft Dobbs


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Heartland Retail

4,3 (72)
VS.
Häufig bewertet

Startpreis

80,00 $
Monat
475,00 €
Jahr

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

62
350

Integrationen

3
13

Bedienkomfort

4,3 (72)
3,8 (1.531)

Preis-Leistungs-Verhältnis

3,8 (72)
3,8 (1.531)

Kundenservice

4,2 (72)
3,7 (1.531)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Nutzerbewertungen

Gesamtbewertung

4,3 /5
(72)
Preis-Leistungs-Verhältnis
3,8/5
Funktionen
4,1/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,2/5

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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 72 Bewertungen
Ashley
Gesamtbewertung
  • Branche: Bildende Kunst
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Springboard Retail works for Wholesale Companies, too

Bewertet am 20.1.2017

We found Springboard Retail after searching for a program that can manage many elements of a...

We found Springboard Retail after searching for a program that can manage many elements of a wholesale business all in one program. We started using it Summer of 2014. We are now able to manage our inventory that is in our office and out with sales reps and on consignment. Although there is no "consignment" part to the program, there's a workaround within the system that is fine. Since everything is in the cloud, we have access to this information anywhere and anytime, even on a mobile phone with the app. It is especially helpful at tradeshows. The reporting functions are amazing and show us very valuable information about sales and products and locations of products that we never had before. Each inventory item allows you to add images and customize as you need. You can duplicate items easily and set up frequently ordered items as needed. It does take some practice to learn everything, especially since we use the program from a wholesale view but once you figure everything out, it is very quick to use and invaluable to our company now. The support service always gets back to us right away if we have a question or problem (which isn't very often). My only issue is with our Quickbooks integration. The integration pushes invoices or credits over to Quickbooks from Springboard as journal entries but then you have to re-enter the invoice/credit specifics into Quickbooks in order to actually have the info/details in Quickbooks. Then we run a Quickbooks report to make sure we haven't missed any invoices. It is a bit time consuming and there is room for error if you forget to enter in an invoice or mistype something. Springboard has said they are working on a better way to handle this but we haven't received any details yet. This one issue is small compared to the positives of the software. I would highly recommend it to any business that needs to manage inventory in one or many locations and is looking for a great reporting system.

Vorteile

Manage inventory, run reports, invoice and credits, manage consignments -- everything is all in one program.
It's mobile and in the cloud so we have access anywhere and anytime.
Support always responds in a timely manner.

Nachteile

Quickbooks integration not the best, but works with a little effort.

Seth
Gesamtbewertung
  • Branche: Luxusgüter & Schmuck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great product, even better company

Bewertet am 5.3.2018

I consider it a great decision on our part to go with Springboard Retail. While I am able to list...

I consider it a great decision on our part to go with Springboard Retail. While I am able to list some areas of opportunities for them, it is very reassuring to know that they constantly strive to improve their software based on client input. They actually really listen to feedback and many times act on it quickly if other clients can benefit from the change. This is refreshing. In my opinion, it would be challenging to find a better value or partnership on the market.

Vorteile

Ease of use - intuitive nature
Support team - always feel as if we are partners working together
Dynamic Reporting
Easy to customize certain fields to fit business needs
Real-time reporting and sales sales metrics
Mobility - using ipads within the stores, viewing results via smartphone
Integration - happy with the timeline, support, and ease
Training - very easy to train on this software, love the training mode
Knowledge base - this is such a big plus. The articles are current and easy to find quickly
Search capability - this is easily overlooked, but being able to put in part of an item's name, number or description and find what you need is huge! Same with customer information.

Nachteile

Within the current software, I would like to be able to use a fiscal calendar vs the Gregorian calendar.
Outside of software- although Springboard Retail is focusing on their core competencies, I do wish the following was available within the software and not through third parties:
Time clock feature
Loyalty/VIP Customer feature
Integrated payment - we use Clover and integrate

Shannon
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

A Constant Problem!! Terrible POS SYSTEM with NO SUPPORT

Bewertet am 2.12.2021

Terrible! I have been having continual issues with being able to take credit card payments without...

Terrible! I have been having continual issues with being able to take credit card payments without the entire system crashing and I've been working with their tech support for over a month now on this issue with NO RESOLUTION. They can't fix it or won't fix it and I am left having to uninstall and reinstall my credit card terminals multiple times a day in order to keep ringing sales. As soon as Q4 is over I will be shopping for a new system. This company is terrible.

Vorteile

When I first subscribed in 2017 it was Springboard and the user interface for my sales associates was much simpler than other programs. Easy to learn, easy to use and the sales transaction level. BUT, it never works so the ease of use is irrelevant because my associates are constantly fixing technical issues and communication errors that Heartland will not fix.

Nachteile

The integration with quickbooks is terrible! It will only integrate to QBO and even then, it has taken me 4 years to work out all of the integrations issues. My accountant hates Heartland because it is not sophisticated enough on the back end to track the inventory costs, fees, taxes, to maintain proper accounts. Clearly the designers never worked in the operations or accounts payable parts of retail.

Darren
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

DLM Supply

Bewertet am 22.11.2016

I have been very pleasantly surprised about how well Springboard has worked out for our Men's...

I have been very pleasantly surprised about how well Springboard has worked out for our Men's Clothing boutique in Dallas. My colleague and I did some extensive research in POS systems. We both had a history of working with larger clothing retailers so we were accustomed to robust reporting, advanced order systems, and detailed item management. Springboard has been able to deliver on all fronts. I've also come to appreciate the support system that is built in. There is a message board available to submit requests/questions and the follow through has been pretty good. They have listened to some of our feature requests and I have noticed a couple of them were implemented on the following system update (which they also do frequently). We are currently working on getting our website up and running on Shopify, and the integration is working great in terms of syncing inventory.

Vorteile

Reporting, reporting, reporting. Reports are entirely customizable and there are several metrics to choose from. I feel like i have been able to replicate several of the reports that I had available to me at the large corporation that i worked at, and that has been very impressive.

User friendly interface on the POS. Very easy to teach to new users.

Detailed item management capability with unlimited customizable fields. Allows for even more robust reporting.

Ipad app works well

Nachteile

There were a couple bugs early on when using certain browsers. We now use Google Chrome more often than not and it seems to be working fine.

I wish the item management integrated more seemlessly to our Shopify site, but i think this is nitpicking a bit since most of the other POS systems don't even offer any integration.

Definitely pricier than the competition, but you get bang for the buck.

Web based interface is risky if you have network connectivity issues. We have been lucky thus far, but I could see this as being an issue for others.

Wish there was an iPhone app, a little hard to view on the iPhone browser.

Neil
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

The people make this great

Bewertet am 16.4.2016

Folks,
I have been in the POS purchasing line of work now for 20 years, or so it seems. I...

Folks,
I have been in the POS purchasing line of work now for 20 years, or so it seems. I originally had an MS-DOS based system that could not properly communicate to the head office, it also cost a fortune. Then I went with QB POS. It pretty good, but the customer service sucked and it had lots of limitations, and again communication problems. I tried of few of the first of the cloud based solutions, which were problemed with small companies who grew too fast and again terrible customer service. I was at my wits end after dealing with Amazon. Then one day while I was miserating about my situation on my daily search for a pos system that could deal with apparel in a decent way, I found Runit Realtime. I kind of liked it, even though it cost a fortune for .............. I told the sales manager that I wanted to go with it. He never called me back, or emailed. Oh well. I finally learned, if the customer service sucks, don't bother with the company. Then I found Springboard. The sales folks at Springboard answered all of my questions, and phone calls, and emails. It seemed to be too good to be true, but I was desperate. They hooked me up!!! I am pretty well versed with IT and I set it up with a couple of quick uploads. As time went along I came to know the support staff. Derek, the support bossman, has his act together. It is a small team and they all know who I am. I have made some suggestions to them, and they roll out the coding in a few weeks. These guys are on the ball. Right now, I am awaiting the roll out of pictures on my reporting. This is breakthrough technology for a small company, or any company to deliver this kind of reporting. It is amazing!!! My numbers are up last month 206% of previous year due to my ability to better manage my buys and reporting. I have asked them to look into doing multichannel. They seemed interested. As for now, they have an API with Shopify. I set up my site by myself. It looks great and is easy as pie. I think they have a free month. Anyways, I am not on their sales team, but I feel like I should be. Springboard is what it is named. It has springboarded me towards easier living and more money. I don't often write review, but for this program I do believe it will benefit those who read reviews and will definitely those who sign up. Good luck with your POS, ( we all know what POS stand for, usually Piece of Sh*t). With Derek and his team it is more like Program of Support!

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Heartland Retail Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Heartland Retail.

Heartland Retail bietet folgende Kostenpläne an:

  • Ab: 80,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

Heartland Retail hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

Heartland Retail unterstützt die folgenden Sprachen:

Englisch

Heartland Retail unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Heartland Retail kann in folgende Anwendungen integriert werden:

Adobe Commerce, QuickBooks Online, Shopify

Heartland Retail bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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