CrashPlan

It's easy to setup and once you do you can forget it. Also, support team is very responsive nad helpful (had few minor problems along the way and they were quickly resolved).

Compared to some other softwares the upload speeds could be better (I tested same files with the same network and Crashplan was the slowest).

This software is easy to use and configure. I have recommended this software to others who are not tech savvy and they loved it. It's easy enough for them to "set and forget" and files recovery is as easy as selecting the folder/file you want to recover then process it.

Cross platform is a definite positive and we needed a solution that worked with MAC and Windows.

I have used this software for a few years installed on a MAC and a Windows machine. It was good until I upgraded to Sonicwall Gateway. With the latest firmware it seems as that CP on the MAC had a hard time bypassing the firewall security so I had to explicitly open all the required ports then it started running normally again. Months went by without any issues then problem with the MAC machine reappeared where it cannot connect to the CP server (meanwhile no configuration change was made to the firewall).

I have worked with both technical support from CP and Sonicwall, both have different ideas of what may be the problem. It's just odd that the MAC CP is having problems communicating out of the firewall while the Windows machine is fine. Further finetuning of the firewall will be required.

In conclusion, CP is a good reliable and cost effective backup solution providing that you are behind generic firewall. However, you may run into frustrating issues if you are behind advance security gateways like Sonicwall, Fortinet, etc. and it's not as low maintenance as one would expect it to be.

It's a "set it and forget it" program which is great for backup and archiving. I loved the feature that allowed you to keep previous versions indefinitely.

They've recently changed their terms and exclude certain file types for backing up. They eliminated their lowest priced plan and only offer their more expensive plans. Since their organizational changes, I've had lots of connection errors and interruptions. Backups need to be one thing - RELIABLE

I used Crashplan for almost 2 years, as a client to backup all my clients data on local servers. the menus are simple and yet complex and when the time comes and you need to recover your data the process is very simple and quite fast (depends of course what size of backup data files you have)

Does a lot of problems with Very old OS (windows XP for example) sadly as a company that have some very old software that don't work well on win7 and above the Crashplan didn't work good on them.

the Price is little bit high compare to other products in the market