Bookafy ist eine kostenlose Online-Buchungsplattform für Meetings, Demos und Termine, mit Buchungsseite oder Website-Integration. Unternehmen können ihren Kunden Zugriff auf die Planung ihrer eigenen Meetings, Anrufe oder Termine gewähren, und alle Termininformationen können mit iCal, Outlook, Exchange und Google-Kalendern synchronisiert werden. Zu den wichtigsten Funktionen gehört die automatische Terminplanung mit Bestätigungsfunktion, SMS-Texterinnerungen, Reviews, elektronischen Zahlungen und vielem mehr.
Vorteile
***SMS reminders to customers is amazing.
***I love that the customers get an email confirmation with the appointment attachment that saves to their personal calendar.
***I love the google calendar sync. Most of our techs use google on their phones, and although Bookafy is great for phones... many staff members like that it is saved to both Bookafy and Google.
***Payments- we keep meaning to get set up with their payment processor... but we have been using their system to simply record the transaction (one field to enter $ amount) and it has been really handy to track sales right inside the calendar app.
***I just started using the Zapier integration, and now everything is syncing to Quickbooks. I love that I dont have to double enter info.
***Reviews... this is big for us. We don't get it right everytime... before we were using Genbook and we did get reviews but we didn't know who the customer was or who the staff member was, so we weren't able to correct or praise as needed. If we would get an upset customer, we had to guess who to deal with. That was useless. Bookafy tells us who the customer is and who the staff member is so we can high five our staff or correct them as needed. Now, if we get a bad review we hop on it, solve the problem and customers are very happy.
Syncing to my email CRM is awesome! I send out monthly emails, and I dont have to worry about syncing my customer list. Its done automatically. Yippie!
I use Bookafy to allow my clients to choose their own appointments, directly from my website, without the hassle of back-and-forth emails on days/times. Since my google calendar integrates with it, I know that I can't be double-booked: two clients at the same time or by a personal conflict. I love that I can collect payments at the time of booking and have my Zoom meeting info sent out automatically.
Vorteile
Look and feel when integrated into my website, ability to customize, steller customer service (yes, I've used them a few times), and the different integrations with other services (google calendar, stripe, zoom, etc)
Nachteile
The 'back end' is not very intuitive, esp. when trying to find a particular setting
I have lots of meetings between coaching clients and organizational partners, having Bookafy has relieved me of the stress of trying to get meetings booked. I just send my links and appointments happen.
Bookafy stands out because of the great features and functionality, and because the customer service is the best I've witnessed. Very responsive and quick to offer help with anything that needs resolution.
Vorteile
I love the flexibility in creating appointment types, customizing availability and start times for meetings. Bookafy is easy to use and looks great on mobile.
Nachteile
There is nothing that I don't like about this software.
I am very pleased with it. I love that I am able to easily have clients and colleagues book appointments. I it is great to able to receive payments and automate the booking with Zoom.
Bookafy makes the process a lot more simpler than the more complicated systems that I have used. Also, the customer service has been exceptional. I booked an on boarding session and the friendliness and helpfulness I received was above and beyond what was required. It was so impressive. I don't recall receiving even a tiny percentage of such an experience from customer service members of other scheduling software I have spent a lot more on.
Vorteile
I love the simplicity of the software. It serves as a fantastic tool for clients to book my services on or offline without hassle.
I like the one page 'website', particularly at the moment while I rebuild my business website.
I love that I can have payments made during the booking. I haven't used this feature yet though as I'm transitioning from another platform.
I also like that I can create private links to send to clients for private bookings.
The opportunity for clients to leave a review which visitors can see is a great added bonus.
I like the possibility of creating new integrations with other software.
Nachteile
I found it tricky to grasp the internal 'back office' set up at first. Probably because I was used to using different software. However, the founder has been exceptionally helpful and spent time investigating my issue. He has made suggestions that helped a great deal. His suggestions have actually helped me to better understand my use of my online calendar outside of Bookafy.
Thank you so much for the kind words!
I'm able to set up a scheduler *inside* a popup box within a marketing funnel (a pathway of pages that leads cold traffic to book a call). Being able to do this within a popup means my users won't need to leave the particular page where they get the invitation to book in the first place—which removes yet another step (aka 'friction point').
Vorteile
I use Bookafy for both myself and others. It lets me be really flexible with getting others to schedule appointments with me and the clients for whom I'm setting it up. The biggest deal that I found refreshing when I came across it was: Ability to redirect to a custom URL after booking.
I was able to leave behind a service that was almost 4x the cost… in fact, this competing service WAS more than 4x the cost considering Bookafy will allow me to set up MORE than just two "appointment types" and STILL redirect to custom URLs after the booking!
I love using it inside a popup box so users never have to leave the page. (another functionality bonus)
And in case anyone's wondering, users can also select their time zone (a pitfall of some WordPress plugins)
Nachteile
I believe it could be easier to set up and customize exactly how I want it. I think it will get there in time though; the support behind it is so responsive and they've listened to the challenges and desires that users are expressing.
Weiter unter folgen häufig gestellte Fragen über Bookafy.
Bookafy bietet folgende Kostenpläne an:
Beginnt ab: 7,00 $/Monat
Preismodell: Abonnement
Kostenlose Testversion: Verfügbar
Wir haben keine Informationen über die Funktionen von Bookafy
Bookafy hat die folgenden typischen Kunden:
Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Kleine Unternehmen
Bookafy unterstützt die folgenden Sprachen:
Arabisch, Chinesisch (vereinfacht), Chinesisch (traditionell), Tschechisch, Dänisch, Niederländisch, Englisch, Finnisch, Französisch, Deutsch, Hebräisch, Ungarisch, Indonesisch, Irisch, Italienisch, Japanisch, Koreanisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Spanisch, Schwedisch, Taiwanisch, Thai, Türkisch, Ukrainisch
Bookafy hat folgende Preismodelle:
Abonnement
Bookafy unterstützt die folgenden Geräte:
Android, iPhone, iPad
Bookafy kann in folgende Anwendungen integriert werden:
Authorize.net, Constant Contact, Contactually, GoToMeeting, Hatchbuck, Mailchimp, Weebly, Wix, Wordpress, noCRM.io
Bookafy bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Online-Support, Telefon-Support, Video-Anleitungen
We manage a staff of about 15, and this software has been a life saver. We save so much time with the automation that our 1 scheduler is still relaxed even though she manages a schedule of roughly 50 appointments per day.
Before we started using online scheduling, we had 5 staff members and our scheduling was totally stressful and time consuming. We wanted to grow, so we were looking at adding another admin to help... The cost of the second admin was going to be roughly 40K per year including benefits, plus 2-3K set up for desk, computer, etc.
Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month.
So happy, and I love their customer service!